Cain Park Bicycle

I want to support a local business, I really do. But these guys make it so hard. Customer service is almost non-existent. The service techs are rude and surly. Hours seem unpredictable and inconsistent (there was one occasion I went there during published open hours and doors were locked). Space is so jammed and cramped with crap you can barely move around. Turn-around for repair work is measured in weeks. They carry a different inventory of bikes than your typical bike shop, so over the summer I went in several times to try to purchase a bike for my 5-year old son, and also myself. I can summarize these occasions by saying that I received 0 service going in - they did not respond to questions, would go off to "look for a bike" for me and never come back, or take down my name and number to call and then never call.

I like these folk. Good, down-to-earth advice about bikes. They'll work on just about anything (not exclusively the top of the line bikes like some other shops). Always offer different options and suggestions. Good communication and they've always had my stuff done before I expected it. Great place!