Outstanding customer service even though no one even ended up coming out for a service call. I left a voicemail and got a call back within minutes. I was given some tips over the phone and was able to fix the problem without having to have someone come out! I will definitely use Buckeye Pool Service for any future needs.
Description of Work: Pool heater troubleshooting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry Charles Van H.
07/2019
5.0
pool cleaners
 + -1 more
I had a problem when I drained my pool. I had algae and sludge on the bottom of the pool. Buckeye contacted me the next day which I really appreciated. They could not do it in the time I wanted which was today. I had contacted 5 companies and none of the others even responded. in the end I decided to purchase a shop vac and do it myself.
Description of Work: Removing algae and sludge from the bottom of my pool
Rating Category
Rating out of 5
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Angel S.
05/2018
5.0
pool cleaners
 + -1 more
If you are looking for someone who is curtious and who cares about the customer then Buckeye Pool Services is for you. Excellent service!! They made me feel like I was a priority. I would definitely recommend them and I plan on using them again in the future.
Description of Work: Installed Natural gas pool heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Buckeye Pool Services LLC
Thank you, [Member Name Removed]! Looking forward to many years of service for your pool. Enjoy your new heater!
suzanne P.
10/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Closed pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Buckeye Pool Services LLC
Thank you for the nice review, [Member name removed]
Marilyn C.
09/2015
5.0
pool cleaners
 + -1 more
Very well. Use them every year to open and close our pool and any other services or supplies we need. Very helpful and very good.
Description of Work: Opened pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Marilyn C.
07/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Checked pool and provided chemicals. |They are very good and reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
MICHELE P.
07/2015
5.0
pool cleaners
 + -1 more
The customer service was great along with the promptness in responding and repair. We will never call another company again - Buckeye will be our go to company.
Description of Work: Replaced a switch in heater - another company came out and couldn't find out what was wrong. Buckeye came out and in a short period of time the unit was working. We then had a leak in one of the underground pipes and they came out and fix that for 69.00 promptly. We also purchased a chemical and test strips from them. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Buckeye Pool Services LLC
Thank you for the nice review. We appreciate it very much. Glad you liked our service and we look forward to your continued business.
JOANNE M.
06/2015
5.0
pool cleaners, swimming pools
 + 0 more
Very smoothly, as always. They drained water off of the cover, cleaned and folded the cover and inflatable, hooked up filter and pump, installed ladder, tested water, provided and added needed chemicals. They also found a tear in the liner and came back the next day to successfully repair it. I have used Buckeye Pool since we installed the pool (7+ years ago) for opening, closing and any needed issues that arise. Their service has always been the same--responsive, punctual, professional and friendly. I highly recommend them and will recommend them to the new owners when we move later this summer.
Description of Work: Opened above-ground pool for the season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$246.6
Response from Buckeye Pool Services LLC
Thank you, [Member Name Removed], for the kind words. It truly has been a pleasure doing business with you over the last 7 years. It is customers like you that make our business wonderful. Good luck to you and your family with your upcoming move and who knows, maybe we'll see ya'll down in the South! Take care.
Fred J.
02/2015
5.0
pool cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele W.
10/2014
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Buckeye installed a new pool cover for us. They were fast and reasonably priced. Communication with them was easy and we plan to use them again in the spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Buckeye Pool Services LLC
Thank you for the review! We appreciate it very much and look forward to servicing your pool for many years to come. See you in the Spring!
Isiah E.
10/2014
4.0
pool cleaners
 + -1 more
The hot tub is working well now.
Description of Work: They had fixed some cracked pipes in my hot tub.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Response from Buckeye Pool Services LLC
Dear Mr. (removed member name), I believe you have the wrong company that serviced your hot tub. My company, Buckeye Pool Services, out of Cleveland does not service hot tubs nor do we service the Macedonia area.
Denise L.
07/2014
5.0
pool cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth P.
07/2014
5.0
pool cleaners
 + -1 more
Excellent service. Very knowledgeable and professional. Worked very hard to keep my costs down. Much less expensive than two other companies I received quotes from. Would definitely recommend their services.
Description of Work: Replaced pool heater, pump and filter. Opened and cleaned pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Buckeye Pool Services LLC
Thank you very much for the nice review. It is very helpful to our company for future business as we know many people turn to Angie's List for reference. It is always a pleasure to deal with customers as pleasant as you and we hope to service your pool many years to come!
Jean B.
06/2014
5.0
pool cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Buckeye Pool Services LLC
Thank you, [member name removed]!
Justin G.
05/2014
5.0
pool cleaners
 + -1 more
Jeff and Darlene Heigl are THE BEST. I don't know what we'd do without them. After utilizing their services for almost 20 years, they are trusted and valued people who we would be lost without. Outstanding, reliable, knowledgeable service. We are able to leave house and garage open while we are gone for them to get and use what they need. Everything is clean and put in place when we get home, whether it is for an opening or a closing. No mess left behind. Would never think of using anyone else!! I cannot give them enough stars to convey how good they are. HIGHEST RECOMMENDATION POSSIBLE.
Description of Work: Opened pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Buckeye Pool Services LLC
Thank you so much for the excellent review. We really appreciate it. More so, we appreciate fine customers like you who have become like family over the years. Our business wouldn't be anywhere without folks like you. Thanks again, and we look forward to many more years of service!
Deborah S.
07/2013
5.0
pool cleaners
 + -1 more
Jeff has been our pool guy for 15+years and we have always been pleased. Jeff opens and closes our in-ground vinyl lined pool every year as scheduled. The cover is cleaned and ready to be put away for the summer. He makes sure that every thing is in good working order. Whenever we have had a problem with the water chemistry, Jeff responds promptly and helps with the issue. He also delivers chemicals right to your door at a reasonable price. I would absolutely recommend Jeff for swimming pool care!
Description of Work: Opened pool for the season
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Fred J.
07/2012
5.0
pool cleaners
 + -1 more
Can't say enough good things about this mans work, honesty, and knowledge of pool maintenance. As a 20 year plus pool owner, I've had my fair share of heater and equipment headaches. In my opinion, this guy is as good as it gets when it comes to anything the average pool owner can't, or doesn't have the time, to do. Thank you so much for helping us find him!!
Description of Work: We purchased a new pool heater, higher output pump, and larger capacity DE filter on the internet, original plumbing was 1 1/2". Jeff, owner of the company, gave me an estimate within 24 hrs of my initial contact to re-plumb the entire system with 2" PVC, update both electrical and gas connections. He supplied all the necessary plumbing, wire, and gas connections. Work was performed sooner than promised, and was flawless.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kaye M.
05/2012
5.0
pool cleaners
 + -1 more
They are the best that they could possibly be. They are the best thing that has happened to me in 40 years of having a pool. They are very professional and they are so much better than anyone else I've ever used and they are also competitively priced. I couldn't say nice enough things about them.
Description of Work: They just came and opened the pool. They've dealt with my pool issues over this past year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Deborah S.
06/2011
5.0
pool cleaners
 + -1 more
Pool was opened as scheduled. Service included removing, cleaning and packing winter cover, installing hand rail, ensuring filter works properly, treating water with chemicals and powerwashing pool decking. Price included service and chemicals. Jeff comes on the day promised and takes care of everything! A few weeks after opening, we were having trouble with our automatic pool cleaner. Jeff stopped to look at it when delivering chemicals that we ordered. It's great to have the heavy chemical buckets delivered to the pool area and not have to carry them from the car. We are very satisfied with Buckeye Pools and would recommend them to anyone looking for pool service.
Description of Work: Annual opening of in-ground swimming pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Deborah S.
06/2011
5.0
pool cleaners
 + -1 more
The filter that was originally installed did not work properly (not Buckeye's fault). Jeff came back, removed the faulting pool filter and installed the replacement at no additional charge. The filter works great and our pool is crystal clear! Jeff knows that we allow our 2 Labrador retrievers to swim in the pool which can result in a lot of hair in the filter. Our old filter was DE which would get clogged with hair. He recommended a sand filter and it has been working great since installed.
Description of Work: Installation of replacement in-ground sand pool filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Donald C.
06/2010
5.0
pool cleaners
 + -1 more
It went fine. They did a great job and I would recommend them to others.
Description of Work: They did some routine servicing for our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kim J.
06/2010
5.0
pool cleaners, swimming pools
 + 0 more
excellent work
Description of Work: Needed an new liner.. Pro pool installed our new liner.. Great job ....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
JOANNE M.
07/2009
5.0
pool cleaners
 + -1 more
Good. Very responsive and timely or early.
Description of Work: Used All Star Pool to close and open my above-ground pool, including chemicals. Also came out to repair problems--broken check valve. Closing--disassembled filter, pump, drained water to appropriate levels, covered and secured pool, put net cover on and added chemicals. Opening--drained water from cover, assembled filter and pump and added chemicals. Came out for various issues with pool: broken check valve, leaking filter and on 6/30/09 and 7/3/09 to disconnect defective filter so it could be replaced and reinstalled new filter and pump. Charged me $50 to make these two trips and do the work stated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185.32
DONALD C.
10/2006
5.0
pool cleaners
 + -1 more
Jeff closed the pool, including blowing out the lines, adding chemicals, removing rails and stairs, servicing the filter, and covering the pool. He was very quick, efficient, and knowledgable.
Description of Work: Closed my in ground pool for the winter.
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Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Buckeye Pool Services LLC is currently rated 5 overall out of 5.
Buckeye Pool Services LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Buckeye Pool Services LLC offers free project estimates.
No, Buckeye Pool Services LLC does not offer eco-friendly accreditations.
No, Buckeye Pool Services LLC does not offer a senior discount.
Yes, Buckeye Pool Services LLC offers emergency services.
No, Buckeye Pool Services LLC does not offer warranties.
Buckeye Pool Services LLC offers the following services: Swimming pool openings/closings, liner replacements, equipment repair/sales on heaters, filters and pumps, chemical sales/delivery.