Blue Line Painting & Contracting

We set up appointment for estimate for 9/3/14. Blue Lined called 15 minutes after appointed time explaining that they were short handed and asked if we still wanted estimate that day. I told them yes. come later when convenient, gave him directions, he told me he was only 10 minutes away on another job and would come after they cleaned up. I told him fine, we would be home the rest of the day. Blue Line never showed up and never called again.

7 13 2013Sat. 0930. Phil from Blue Line Painting called from my Thursday 7 11 2013 call 216 536 7879. I called back around 1000 and left message with name and address and phone. 7/24/13 1530 Had a message from Phil, finally returning my call. I called and left a message that, yes, I do still want an estimate. Asked him to call and let me know if he would, or if we need apt. and please call me back. Left my address again too. Also when I would be available. 7/30/13 No return call thus far.

The owner, Phil, looks good, talks the talk. They were timely. Some of the painting was sloppy. Paint on moldings, not all areas painted such as the bathrooms, behind the toilet. The ceiling in one room is stucco textured, they painted it without the texture. Please! They fixed the areas I thought looked bad (to the best of their abilities) They did not use the same screws to put the knobs on the doors. I replaced the knobs and had an awful time removing the old screws. One of the doors fell off the track after they left for the day. I asked them to replace the screen on my patio door; was told "no problem". I had to call several times to ask where the screen was. It does not sound like a big deal, but they miss the mark on what makes a company top notch. You do not have to point out areas that are substandard or painted incorrectly, or have to call and see when they will return to finish the job. They should have suggested replacing face plates and other upgrades that are low cost, but make a world of difference in the appearance of the job. I would have paid extra. Shoulda, coulda, woulda, didn't.

. The crew was responsible and cleaned up everything at the end of the job. We were pleased with the painting that was completed.

Good experience overall. It was a pleasure working with Phil Cairns. He responded quickly to a request for an estimate and provided a clear explanation of all the work to be done. All questions were answered in a straight forward manner. Crew arrived as scheduled and worked in a professional manner. All work areas were left neat and clean. Have given this company an "A" grade for the overall experience. The price rating was downgraded because they were definitely not among the low bidders for this job. I am hoping that the extra cost really did result in a better quality job. So far, so good.

The drywall repair was done well but they missed out a lot of details on the interior painting which they did. They had to come back and redo it. I would mark them down on outdoor painting. When the owner left, the employees seemed to be very detail oriented. Their price was high for the kind of work they did. I would consider using them in the future.

Also of much importance to us is how well they pick up after themselves, taking great care to be thoughtful of the tools, the mess, and all that. By the time they are done, it simply looks how you want it to look. As a result, we also hired him for several other projects, including our exterior painting, some work in our kitchen, our front porch and our replacement windows. We have consistently been pleased with their work, their professionalism and have recommended them to others, with equal success.

I placed a call to Blue Line asking for a quote. They returned my call the next day to schedule an appointment and came out that following day to quote. Within a couple weeks they were here painting. They are very professional, friendly and most importantly meticulous!!!! We are very pleased with their work and will definitley use them again!

Phil gave me an estimate to paint a light color over a very dark color in the L shaped living/ dining area. He included an estimate on repairing a large ceiling crack and painting the ceiling. I had seen their work at homes of two of my friends and would not hesitate to use this company. However, because of the cost I decided not to do this project at this time.

Very professional group. Excellent workmanship.

It was done very well. I had another painter comment on how good the job was. They absolutely went above and beyond. We have an overhand where the vents were old and falling apart. He replaced those without even asking. I am very grateful to him.

They were terrific. It wasn?t just painting, but was it was a technical job and they were very thorough. They did a clean and careful job and they also put a closure without me asking for it. They said that I needed it and I was very grateful because it made a much better job. They also repaired things that were destroyed and they did what they said they would do. Their prices were the highest compared to the other estimates we got, but we went with them because we liked the presentation and I would you use them again.

This was great! They were easy to work with. They did a very good job, they were very meticulous. They cleaned up well. I would use them again.

They are excellent. They are professional and clean up after themselves. They come in and get right to work.

I left a message on 6/28 and no one called me back, so I left another message on 7/1 for an estimate for wallpaper removal & painting of a bedroom. After approximately three weeks, someone finally returned my call, but by that time I had already found someone else to do the job.

SEAN ROGERS, THE OWNER, IS A VERY PROFESSIONAL YOUNG MAN WITH GREAT CUSTOMER SERVICE SKILLS. HE ARRIVED FOR THE ESTIMATE AS SCHEDULED, TOOK HIS TIME ASSESSING THE WORK TO BE DONE, GAVE A VERBAL ESTIMATE, THEN FOLLOWED UP WITH A TIMELY WRITTEN ESTIMATE. THE ESTIMATE DESCRIBED ALL THE WORK TO BE DONE IN THOROUGH DETAIL WITH EVERYTHING ITEMIZED (INCLUDING THE VARIOUS BRANDS AND TYPES OF PAINT TO BE USED). THE ESTIMATE WAS ACCOMPANIED BY THE COMPANY'S MISSION STATEMENT AND A LIST OF REFERENCES. SEAN EVEN GAVE ME GREAT SUGGESTIONS FOR CHOOSING TRIM COLORS. HE AND HIS WORKER ARRIVED JUST AS SCHEDULED AND WERE HARDWORKING AND METICULOUS. IT IS OBVIOUS THIS COMPANY AIMS TO PLEASE! WE ARE DELIGHTED WITH THE WORK PERFORMED; THE CEILING REPAIR IS PERFECT, AND THE PAINTING IS BEAUTIFUL. WE RECOMMEND BLUE LINE VERY HIGHLY.

HE WAS HONEST, HE CAME AS SOON AS THE WEATHER WAS PERMITTING. IT LOOKS REALLY NICE AND HE STUCK TO HIS ORIGINAL ESTIMATE.

SEAN & COMPANY WERE EXTREMELY PROFESSIONAL. IT WAS CLEAR THAT QUALITY WAS MOST IMPORTANT. PREP, JOB & CLEAN UP WERE PERFECT.