BECKETT & CHAMBERS

Ken came to my house and took inventory on a hand-held device of all of the items to be moved. He was quite thorough in his questioning and gave an estimate, based on using 4 men, that seemed high, but was not the highest estimate I had been given. He made me give him a blank check so that he could verify funds in my account the day before the move, which made me very uncomfortable. Then he called closer to the move date to ask for a form that I had already mailed to him. On moving day, the men were on time, but surly. It was a cold day with lots of snow on the ground. Over the course of the day, one man got injured, another replaced him, and the crew became increasingly unprofessional. When we got to the new house, the rudest crew member told me that they were going to have to put the sofa in the garage because it was too big. Several things were broken or lost during the move. At the end of the day, the amount due was $500 over the estimate. This is a really bad company!