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ARS / Rescue Rooter Cleveland

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

For fast and exceptional service for all of your plumbing needs, call us now: 216-307-5988 ARS®/Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right—the first time. You can count on our courteous technicians, plumbers, and home comfort advisors to provide you with exceptional service—24/7. When our employees visit your home, you can rest assured that they have undergone thorough background screenings and are equipped to provide you with the service you need. We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed. "Additional phones - (216) 221-0111 (216) 433-0086, (216) 692-9700, (216) 751-8440, (216) 991-9200, (330) 434-9700, (330) 761-9700, (440) 244-5111, (440) 255-3001, (440) 324-4947, (440) 324-9395, (440) 358-9700, (440) 519-1509, (440) 888-0086, (440) 888-1400, (440) 893-0800, (440) 953-2324. Additional website - www.rescuerooter.com. Additional contact name - Bill Linn." License # 26306

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & Drain Cleaning, Water Heaters, Sewer Cleaning, Sump Pumps, Sewer & Water Line Replacements, Repair Pipes, Toilets, Sinks & Tubs, Food Disposal, Gas Line Installation & Replacement, Leak Direction & Repair & Washing Machine Line Replacements

Services we don't offer

Electrical & Appliance Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.1188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
18%
3
11%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.3
responsiveness
4.6
punctuality
4.6
Showing 126-150 of 188 reviews

timothy E.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Did the job
Description of Work: Snaked a drain at my rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha Y.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eleanor H.
07/2016
4.0
drain cleaning
  + -1 more
unknown
Description of Work: They gave me an estimate on a drain cleaning. It seemed high, so I decided not to use. They were professional and on time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Victoria S.
05/2016
5.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: Exceptional service. I Kelly at 8:03; by 8:30 the plumber was on his way from a previous job. Nick arrived promptly, diagnosed the plumbing problem, presented an estimate, completed the repair, and was out the door by 10 am. Always courteous and totally professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

April H.
04/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: Replaced the leaking seal valve in my toilet.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$200

Deborah A.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Life saver! One day before the Thanksgiving holiday, our kitchen sink clogged! Rescue Rooter came out within the time frame quoted, quickly unclogged the sink and cleaned up he price was reasonable too. The plumber that came out was very friendly. We will definitely use Rescue Rooter if the need arises again.
Rating CategoryRating out of 5
Yes, I recommend this pro

David H.
02/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$550

Marcus W.
02/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: The tech. cleaned the drain in my back stairwell with 75 feet of snake, and then flushed it for a while to make sure it was clear, and I was very satisfied with the work, personality, and the suggestions he offered me to avoid problems in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas T.
02/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Unclogged drain. Work was performed expertly and fast. Very professional attitude of service technician. Double checked work before leaving. Very satisfied with work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Mary W.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemary S.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

barbara B.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Routed out a drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pramod S.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They came out to fix my faucet but wanted to completely replace it rather then repair. They were running late and didn't arrive on time. Then gave a high quote for the job when the eventually arrived. Didn't go through with the service.
Rating CategoryRating out of 5

Richard B.
10/2015
1.0
plumbing
  + -1 more
I asked him to leave.
Description of Work: I was under the impression that the $100 value Angie's List deal would be enough to install a faucet. When he got here, he explained that it would not cover it. He quoted me $300, I said that was ridiculous. He said he would take an hour which would be $300 an hour for a small service.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


kimberly M.
10/2003
5.0
plumbing
  + -1 more
MY FIRST CONVERSATION WITH RESCUE ROOTER WAS AT 6 P.M. AND THEY HAD A MAN AT MY HOUSE BY 9:45 THE NEXT MORNING. HAPPILY, ONCE THE CARPET WAS PULLED AWAY, IT WAS OBVIOUS THAT THE WATER WAS COMING FROM THE BASE OF THE TOILET (AND NOT FROM A LEAKY WATER LINE). WITHIN 45 MINUTES BILL HAD THE TOILET REMOVED, THE SEAL REPLACED AND EVERYTHING CLEANED UP. ALTHOUGH HE HAD INDICATED THAT THE FLANGE MIGHT ALSO NEED TO BE REPLACED (FOR AN ADDITIONAL $75), IT TURNED OUT THAT THIS DIDN'T NEED TO BE DONE. (I APPLAUD ANY SERVICE PROVIDER WHO COULD ADD ON SOME UNNECESSARY WORK AND EXPENSE BUT DOESN'T!!!)ARS RESCUE ROOTER CALLED FIRST THING IN THE MORNING TO CONFIRM MY APPOINTMENT AND AGAIN LATER TO LET ME KNOW EXACTLY WHEN THEY WOULD ARRIVE. THIS IS A REAL PLUS FOR PEOPLE WHO ARE TAKING TIME OFF FROM THEIR JOB TO HAVE WORK DONE! HATS OFF TO RESCUE ROOTER AND BILL.
Description of Work: WITH A PERSISTENT WET SPOT IN MY BATHROOM CARPETING, I THOUGHT MY PROBLEM WAS A LEAKING WATER LINE (A VERY EXPENSIVE REPAIR WHEN YOUR HOUSE IS ON A CEMENT SLAB).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARGARET G.
07/2003
5.0
water heater repair
  + -1 more
FOR A SMALL FEE THE HAULED AWAY THE OLD ONE. THEY WERE ON TIME, EFFICIENT AND VERY KNOWLEDGEABLE.
Description of Work: ON A SUNDAY THEY REPLACED THE WATER HEATER S & A STOP VALVE. IT WAS A 40 GALLON REPLACEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

LEE R.
06/2002
5.0
plumbing
  + -1 more
KEITH WAS VERY PLEASANT, KNOWLEDGEABLE AND BUSINESS LIKE. I WOULD RECOMMEND HIM TO ANYONE.
Description of Work: HELPED ME FINISH INSTALLING A WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID M.
02/2002
5.0
plumbing
  + -1 more
I CAN'T SAY ENOUGH ABOUT HOW WONDERFUL ARS WAS. OUR WORK INVOLVED COORDINATION WITH THE WATER DEPT (A TRUE NIGHTMARE TO DEAL WITH), AND ARS MUST HAVE GOTTEN TIRED OF MY CALLS. LINDA AND MIKE ESPECIALLY WERE VERY PATIENT AND ACCOMMODATING EACH TIME I CALLED. THE WORK WAS RESCHEDULED THREE TIMES AND WE WERE DRIVEN CRAZY, BUT ARS NEVER STOPPED PROVIDING EXCELLENT SERVICE. THEY DESERVE SUPER SERVICE KUDOS!
Description of Work: WE HAD THE VALVE BELOW OUR WATER METER REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

DAVID M.
01/2001
5.0
plumbing
  + -1 more
THEY DO VERY GOOD WORK AND WERE QUITE PROFESSIONAL AND COURTEOUS
Description of Work: UNTHAWED FROZEN PIPES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

MICHAEL E.
12/2000
1.0
plumbing
  + -1 more
COMPANY IS NOT CUSTOMER ORIENTED. DOES NOT RETURN PHONE CALLS. YOU HAVE TO REPEATEDLY CALL THEM UNTIL YOU GET THE PERSON OR INFORMATION THAT YOU WANT. CHARGES BY THE JOB. YOU CAN WIND UP WITH A ROOKIE PLUMBER. PRICE IS STILL OVER 100.00 DOLLARS AN HOUR. WILL NOT QUOTE OR WORK ON A TIME AND MATERIALS BASIS.
Description of Work: ASSORTED PLUMBING TASKS

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$692

REBECCA H.
09/2000
4.0
drain cleaning
  + -1 more
WE WERE QUITE HAPPY WITH THE SERVICE. THEY WERE EXTREMELY PROFESSIONAL. WE WOULD BE HAPPY TO CALL THEM AGAIN.
Description of Work: UNCLOGGED DRAIN

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$465

BARB S.
08/2000
3.0
drain cleaning
  + -1 more
HIT OBSTACLE, SAID THERE WAS NO MORE THAT HE COULD DO -- POOR CLEAN-UP ALSO. ANOTHER PLUMBER LATER RECOMMENDED A BETTER APPROACH FOR THE JOB.
Description of Work: SNAKED DRAIN.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


SUSAN B L.
07/2000
5.0
plumbing
  + -1 more
WARNER BATTLE WAS THE TECH. HE SPENT HOURS ON A SATURDAY AFTERNOON RUNNING AROUND GETTING PARTS. GOOD CLEANUP.
Description of Work: FIXED WASHING MACHINE SO IT WOULD DRAIN PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

REBECCA M.
11/1999
5.0
plumbing
  + -1 more
THE COMPANY MAKES GOOD ON THEIR PROMISE TO COMPLETE THE JOB SATISFACTORY WITHOUT HIDDEN OR ESCALATING COSTS. THE WORKMEN ARE COURTEOUS AND PROFESSIONAL. I WOULD USE THEM AGAIN AND RECOMMEND THEM TO OTHERS.
Description of Work: REPLACED LEAKING PIPES UNDER THE SINK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/1999
5.0
drain cleaning
  + -1 more
THEY FOUND THE SOURCE OF THE PROBLEM AND FIXED IT AT A VERY REASONABLE PRICE.
Description of Work: USED TO FIX A WASHER DRAIN AND AN UNDERGROUND DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4505 Industrial Pkwy Ste B, Cleveland, OH 44135

https://www.ars.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Water Filtration and Softening,
Wells and Pumps

FAQ

ARS / Rescue Rooter Cleveland is currently rated 4.1 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

ARS / Rescue Rooter Cleveland accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, ARS / Rescue Rooter Cleveland offers free project estimates.
No, ARS / Rescue Rooter Cleveland does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Cleveland does not offer a senior discount.
Yes, ARS / Rescue Rooter Cleveland offers emergency services.
Yes, ARS / Rescue Rooter Cleveland offers warranties.
ARS / Rescue Rooter Cleveland offers the following services: Plumbing & Drain Cleaning, Water Heaters, Sewer Cleaning, Sump Pumps, Sewer & Water Line Replacements, Repair Pipes, Toilets, Sinks & Tubs, Food Disposal, Gas Line Installation & Replacement, Leak Direction & Repair & Washing Machine Line Replacements
Electrical & Appliance Repair

Contact information

4505 Industrial Pkwy Ste B, Cleveland, OH 44135

https://www.ars.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM