All My Sons Moving & Storage of Cleveland, LLC

Received an incredibly rude and unsolicited sales call in the early morning after I was up all night working. Avoid these guys like the plague.

They provided a professional estimate.

Kitchen table was not taken apart so it got a little banged up.

I wish I could give a grade that was lower than F... The entire experience was absolutely awful. It started with them being and hour and 15 minutes late to come and start the move. I was told they would arrive at 8:30am and they did not show up until a little after 9:45am. Moving is already stressful and I had other things to do and handle this day as well. I was so stressed out and annoyed but I tried to let it go. Secondly at the time I lived on the third floor with no elevator. I made that VERY CLEAR when booking to let the movers know because it is not an easy move and it is extra exhausting. Within 5 minutes it was complaining. I also tried to let this go... After getting there late they decided that to park in the small back lot (with the 26 foot truck) that they would back up over the curb at CVS and back into the building lot... (more on this shortly) so after moving from 10am until 1:30pm mind you this is a 1 bedroom apartment with honestly not too much to move everything was loaded they went to get in the truck and told me constantly that they could not get out. That we would have to wait, etc. I had the ATT guy coming to set up everything figuring ya know everything would go smooth. I had to call my Fiance and he had to leave work early in order to help with that side at our new place. AFTER WAITING OVER AN HOUR...YEAH AN HOUR... someone in the group finally took charge and got the truck out mind you I was supposed to pay hourly and for gas. I called the manager and thankfully got the time off but still how upsetting. I am a pretty strong person but making me on the point of tears is unacceptable. Once arriving and finally getting to unloading everything it was constant questions of where to put the boxes even though THEY WERE ALL LABELED OF WHAT ROOM TO GO INTO AND WHAT WAS IN THE BOX. It was extremely annoying that I couldn't handle the other things around me that I needed to do. Finally at the end of the day AKA 6:45pm the terrible experience was over. When talking to the manager the 'clock' was stopped at 4 so I didn't pay for the last almost 2 hours, but truly it was just a terrible experience. I still had to pay for the gas and we ended up paying over 1,100 dollars for AN AWFUL experience. NEVER again would I go here. I would rather move the boxes by hand and walk them to the new destination then deal with this again. OH.... and the kicker is the one guy was smoking his cigarettes and then decided to walk into the moving truck while doing so. My fiance and I are not smokers this was just beyond upsetting. That is all.