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Absolute Roofing & Construction Inc

4.6(
136
)

Roofing, Gutters, Siding,

... +16 more

About us

Absolute Roofing and Construction, Inc. has been in business for over 28 years. Started by Chris Kamis in 1985 as a small company, Absolute has grown over the years into a leader in the roofing industry with a strong reputation nationwide. Through the years continuation of focus on the highest level of customer service has led to the reputation of service excellence that Absolute Roofing currently enjoys. This reputation of service excellence attracts high caliber applicants. The employees of Absolute are the most important asset, and provide the best service possible. Ask about Angie's List discount. Additional DBA - Absolute Exteriors Inc, & Absolute Roofing & Construction Inc. Additional email - info@absoluteroofinginc.com. Award winning.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Vents, Chimneys, Gutters, Skylights, Siding, Drywall, & Decks

Amenities

Free Estimates
Yes
Senior Discount

2%

Emergency Services
Yes

Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.6136 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
7%
2
4%
1
4%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Write a review
Showing 51-75 of 136 reviews
Richard G.
01/2012
5.0
roofing
  + -1 more
It went very well. They were good people. They were extremely courteous. They were friendly, but not bothersome. If I had any questions they were very helpful in answering me, even if they were busy with something. I was also pleased that the final bill was less than I expected.
Description of Work: They put on a new shingle roof, did roofing insulation, installed a new back porch roof, and a new shingle roof on my garage, and replaced rotted timbers.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dean L.
01/2012
5.0
roofing
  + -1 more
I never had a roof replaced before and after having 4 estimates decided on Absolute due to sales professionalism, sales and office availability and price. Contracted in September and sales was up front about the months lead time for the job because of all the insurance situations this year. I had had a leak and they said that if it leaked before they got to the roof to call and they would come out and patch the leaking area. It leaked and they were out the next day to patch a ~12x18 section. I had another leak a month or so later (around a vent pipe) and they came out a couple days later again. The employess that did the roof were all willing to talk to you if you asked a question or were just looking at the roof while they were there. Zero complaints. They 'forgot' about electrically connecting the fan but again, I called and they were out in two days, squeezing through the small closet ceiling opening to do the work and answering ignorant questions from me about the fan controls.
Description of Work: This was a roof rip off and replacement and installation of a heat/humidity fan which i didnot havepreviously.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,500
DOROTHY M.
01/2012
5.0
decks, roofing
  + 0 more
Their estimate was around $5000. He was very informative. He even pointed out something that I needed done on my house roof. The price was fair. His responsiveness was pretty good.
Description of Work: Absolute Roofing gave me an estimate for doing my garage roof and deck wall probably in September.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darlene D.
11/2011
5.0
roofing
  + -1 more
They did a good job and delivered as promised. I will use them again in the future.
Description of Work: I used Absolute Roofing to do a partial roof replacement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
JACKIE S.
11/2011
4.0
roofing
  + -1 more
The estimate appointment was thorough and professional.
Description of Work: On site estimate for roof damage/leak. Very knowledgeable, courteous & professional. Price out of our ballpark - sorry! Gave an overall "B" because the cost was double of other estimates we received and I was disappointed about this.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Absolute Roofing & Construction Inc
We thank you for your kind words, we strive for excellence in everything we do, including estimating. We will not cut corners for any reason, so our estimates may be higher than others, but with us , you get what you pay for, if other estimates were half of ours, then I certainly would question the lower estimates as I am sure they most certainly where not giving the type and quality of job that we were offering. Thanks again for the opportunity to service your roofing needs and good luck with the contractor you chose.
Barry L.
11/2011
1.0
roofing
  + -1 more
They never returned an e-mail or called the number that I left. Since I didn't get anything back from this company I figured that they must not have wanted the $7,000.00 that my insurance company paid to have the job done. Seems like in this economy a company would jump at the chance to make money.
Description of Work: I requested an estimate to have my roof done on 28 Sep 2011 at 320 pm on this companies website.
Rating CategoryRating out of 5
responsiveness
1.0
Response from Absolute Roofing & Construction Inc
In this time of computers, sometimes e-mails do get lost or misplaced in spam, etc. A review of our e-mails shows that we did not receive your request. I feel a phone call to our office would have remedied this situation, had you done that I am sure you would have certainly received an appointment for us to come out and assess your roof and an accurate estimate for roof replacement. A "f" grade on this seems quite harsh, as we we were not given the opportunity to service your roofing needs. We apologize for the apparent gaff in our e-mails and will look into it to prevent this from happening in the future.
Christine D.
10/2011
4.0
roofing
  + -1 more
They were asking for a 25% payment this year and not do the work until next year, for that reason I didn’t go with them. Since, it was late in the season they were already I guess, booked and they decided to pull out the prices of the roofing materials, before they go up next year. According to their salesman, they wanted 25%, which we were not comfortable with and I don’t know if they’ll be here next year. I don’t think so I will use them in future.
Description of Work: I received an estimate from Absolute Roofing for roofing, 6 weeks ago.
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from Absolute Roofing & Construction Inc
We are booked solid through the rest of this year for shingle roof replacements and we will not mislead our customers into believing that the work can still be done this season. We can schedule the roof for spring 2012, and we purchase the materials this year for these jobs, so we require a 25% down payment so the materials can be paid for now. If we did not purchase the materials now there will most certainly be a price increase in early 2012 (there always seems to be early in the year) and we want to save this additional cost for our customers. Yes, we will be around next year, we have been in this industry for 26+ years. The owner of this company serves on the Board of Directors of both the Cleveland Better Business Bureau and the National Association of the Remodeling Industry-Cleveland chapter.
ERIC & TRACY J.
10/2011
1.0
roofing
  + -1 more
They did a very poor job. They had an inadequate number of crew. They worked at night in the rain which was not under city code. They left my roof open for three days leaving water in attic. The roofers themselves said they were not adequate to do the job. I had given them $1,400 upfront. From the start date it took them three months to even come out. They kept getting delays. What should have taken them a day ended up taking them 5 days. I would complain every day that there was no one at my job site when it was clear and not raining. I requested that they put tarp up and they refused to use it. They did not use a tarp over night which caused damages. The owner of the company would not respond to my complaints. When he finally talked to me he never apologized and said that he wanted his money. In the contract it states that I would have to void my warranty and I would be charged 2% on the amount that was still not paid if I do not pay the remaining balance on my bill. I am waiting to see if my roof is water tight especially since the roofers had used flashlights in the pitch dark and pouring rain. They have been very disrespectful to me.
Description of Work: They did a tear off and put a roof on my home.
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Response from Absolute Roofing & Construction Inc
I cannot adequately respond to someone who blatantly lies, please tell the whole truth and I'd be happy to respond.
Kevin C.
10/2011
5.0
roofing
  + -1 more
Absolute roofing came out and provided a quote for a roof replacement. He was on time and professional. After he finished his measurements, he took a little time, and handed me a quote before he left.
Description of Work: I had them come out and quote a replacement of my roof. He was on time and professional. The quote wasn't itemized, but I have a quote from another roofing company that wasn't itemized. It may be the norm. I'm still shopping, but I may still have them do the roof replacement.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD M.
10/2011
4.0
roofing, chimney repair
  + 0 more
He was punctual and he was profession, but he seems to have given us wrong information. He wanted us to report it as a damage claim but that would have been inappropriate because we were dealing with an age related problem.
Description of Work: Absolute Roofing came to do an inspection of our roof and chimney.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Kerry R.
10/2011
5.0
roofing
  + -1 more
They were fairly responsive in sending a technician, Kevin, to evaluate the problem and he was very professional in assessing the repair and providing the estimate. Although he indicated that they would be unable to complete the repair for at least 4 to 5 weeks, a deposit was made to schedule the repair work. However, a subsequent contact with a roofing professional indicated that the estimate significantly exceeded the industry norm for such a repair and another roofing company was retained for the repairs. Absolute was contacted within the three day grace period for canceling the contract and promptly returned the deposit.
Description of Work: Leak around soil stack above ceiling in bathroom. Estimate to remove and replace soil stack collar/shingles and inspect underlying wood.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Beth C.
10/2011
1.0
roofing
  + -1 more
17,It went well until they found unforeseen costs of $3500 due to our insulation being damaged. They had already removed roof and discover this problem which should have been discovered when they did a core sample. Chris said they don't have to replace the saturated insulation but it would be in my best interest to. I agree to pay the additional amount and they were very diligent about getting all the debris but we currently found a leak at the end of September they came out and patched the leak and within a week they completed the repair but how does the leak affect the $3500 insulation. I was calling them daily to find out how will they were going to fix the interior damage which made our laminate floors buckle and the ceilings' wood planks have water stains they just told me for the first week in October that they would contact the project manager but they didn't get back to me until a week later. Chris Kamis didn't even come and look at the interior damage he just told me I had to go though my home insurance. I contacted Absolute's insurance and they said the owners of Absolute 'feel that i was weather or animal damage it was not shoddy work.' What does that say about the 20 year warranty and the quality of their work. Winter hasn't hit and it has only been 6 months after the job has been completed.
Description of Work: the replacement of a flat roof was as follows: Remove rolled roofing 2 layers to wood deck Install inso boards to plywood Dec screw down install rubber roof .060 to entire roof Taper to drains Haul all debris 20 year warranty
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$16,556
Response from Absolute Roofing & Construction Inc
We are in receipt of your letter/correspondence dated 10/18/11 regarding allegations and a complaint made by our customer, Member, as posted on your firms’ website. In clarification, I offer the following: The actual work on Member’s home was performed during March, 2011. We received a phone call from Member on 9/30/11 @ 4:05 p.m. reporting a leak in her home, in her front room, along the chimney. We dispatched one our repairmen to respond, and within an hour our repairman was at the home to investigate the leak. It was discovered by our repair man that the corner flashings on the chimney had become compromised, apparently from mechanical means. We believe, based on our visual observation, that this was caused by either an animal or by something being blown across the roof and hitting the chimney, possibly a tree branch. The main reason that we believe this damage was caused by mechanical means is that the leak happened suddenly and the roof did not leak before. We have had one of the rainiest years on record and there has not been a leak reported until now. When we went up on the roof it was readily apparent that either an animal clawed at the corner flashing or something like a branch hit the corner flashings, causing holes in the corner flashings. Had these corner flashings been defective a leak would have shown up a lot sooner than this and the leak would have been far worse than what it was. Our repair man immediately affected a temporary repair to this area and the leak eventually subsided. The reason only a temporary repair was affected was because it was raining at the time of our initial visit. We did re-visit the home on 10-3-11 to affect a more permanent repair. We informed Member that the damage to the roof was not covered under the terms of our warranty and that any consequential interior damages were also not covered. We recommended that she contact her insurance company to possibly file a claim for the repairs. We believe that both the temporary and more permanent repairs affected by our firm to the roof are chargeable repairs and would be covered by her insurance provider. We will issue an invoice for the work we performed. Member registered her dissatisfaction with our response to our office staff and it was subsequently passed on to Mike Kamis, our production manager, who then contacted Member on 10-6-11 to reiterate the terms of our warranty and again recommended that she contact her insurance company for the interior damage. Chris Kamis, president of Absolute called on 10-7-11 and left a message but did not receive a phone call in return. A subsequent phone conversation with Member on 10/23/11 revealed that Member in fact had no plans of returning Chris Kamis’ phone call of 10-7-11 as she felt unsatisfied with the companies’ response. Had she returned the phone call she would have found that Chris Kamis in fact wanted to come out to the house that afternoon and see the interior damages and see if anything could be done about them. Member subsequently filed a complaint with the BBB and Angie’s List, called the city of Parma Heights building department and also contacted our insurance company. Our insurance agent recommended that she contact her insurance company to file a claim on her insurance, we are currently responding to both Angie’s List and The BBB. We have not heard from The City of Parma Heights building department. Please be aware that the work performed by Absolute was covered by a 15 year labor warranty. The warranty explicitly states, in part, the following: “1. Specifically excluded from this warranty is any and all damages to said work, the building or contents caused by including, but without limitation, the acts or omissions of other trades or contractors; lightning, windstorm, hailstorm, ice damming, or other unusual phenomena of the elements; foundation settlement; failure or cracking of the roof deck, chimneys, skylights, vents, supports, or other parts of the building; animal damage, penetrations for pitch boxes, mechanical means or fire. If the work is damaged by reason of any of the foregoing this warranty shall thereupon become null and void for the balance of the warranty period unless such damage is repaired by the Contractor at the expense of the party requesting such repairs. 2. The contractor is not liable for consequential damages to the building or contents resulting from any defects in said work. Windstorm damage and/or animal damage, which we contend was the cause of the reported leak, is a phenomenon that we cannot possibly control or prevent. Leakage from windstorm damage and/or animal damage is not a DEFECT in the roof installation because of this fact. We are informed by Member on 10/23/11 that in fact she did contact her insurance company and her insurance company was sending an adjuster out on 10/25/11 to review the interior damage, Member told us that she would call us to give us an update regarding her insurance company, we did not hear from her on Tuesday, 10/26/11 as stated by her, so we called on 10/26/11 and left a voice message. We have not heard back as of this writing. It must also be stated that during our 10/23/11 phone conversation we asked Member that if we capitulated to her demands to repair the interior damages, though we vehemently believe that we are not responsible for them, would she drop the complaints and be satisfied and she responded, in part, the following: “I don’t know if I want you back at my house, I’ll have to think about it.” We believe we did respond to our customers leak report in an expedient manner and did perform to our high customer service standards. We also would like to state the following: Upon completion of the work Member wrote the following note to our firm, the actual note remains in her job file. “Dear Absolute Roofing, Thanks for literally putting a roof over our heads in such a timely fashion. It is so comforting no longer living in the rainforest. The roofers were considerate, professional, and also obsessive about keeping our property clean. Sincerely, Member” If we can be of further assistance in the successful resolution of this matter, please do not hesitate to ask. We remain committed to providing first class customer service and to a quick and amicable resolution to this matter. UPDATE: This is an update to our original response regarding the complaint filed by our customer, (Member). We were told during our phone conversation on 10-23-11 that Ms. (Member) contacted her insurance company and that they would be making a visit to her house to assess the situation on 10-25-11. Ms. (Member) told us that she would contact us the next day (1026011) to give us an update on what the insurance company told her. As of this writing we have not heard anything from Ms. (Member). A phone message was left at Ms. (Member)’s home on 10-26-11 and 10-31-11 and she has yet to respond. We did receive a form letter from Ms. (Member)’s insurance company on 10-26-11, authored by Claim representative Melissa Stachler, informing us that they will be investigating the situation and stating “ we shall appreciate a prompt reply”. We subsequently left 2 phone messages on Melissa Stachler’s voice mail on 10-26-11 and 10-31-11, but have yet to receive a response back. It appears that neither Ms. (Member) or her insurance carrier is interested in speaking further regarding this matter as evidenced by their actions in not returning our phone calls and as such ask that at this time that this matter be considered closed as we feel we have done everything in our control to resolve this issue. If we can be of further assistance in the successful resolution of this matter, please do not hesitate to ask. We remain committed to providing first class customer service and to a quick and amicable resolution to this matter. Chris Kamis President
Pat D.
10/2011
5.0
roofing, dryer vent cleaning
  + 0 more
Two weeks ago during a heavy rain, we noticed dampness on a wall in the laundry room on the second floor of our house. Because it was raining, we assumed we had a leak in our roof and contacted Absolute Roofing to have them assess the situation. Kevin from Absolute came out today and determined that the roof appeared to be fine but that instead the dryer vent appeared to be getting clogged. His diagnosis was that moisture was building up in the dryer vent (possibly even from the heavy rain), leaking through seams in the vent, and causing the water damage. He suggested cleaning the dryer vent to fix the problem. After helping with that problem, Kevin walked around the roof and identified other potential issues that should be addressed in the future. During the entire visit he was very professional and seemed like he genuinely wanted to help us solve our problem. Also, he arrived early for the appointment but called first to make sure that was OK. We will likely have them come out in the spring to address the other roof issues he identified. Based on Kevin's visit today, I would highly recommend this company.
Description of Work: Examined areas inside house where dampness was observed Inspected roof to check for potential leaks Determined that roof was not leaking and cleaned out part of dryer vent
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAET V.
10/2011
2.0
roofing
  + -1 more
They did come but it took constant calling after that. They had a lot of excuses to as to why they couldn't do the job. They finally sent us an estimate in August. It was like pulling teeth with getting the estimate. They did give us a good price and never followed through with it.
Description of Work: We wanted to get an estimate for our roof.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Absolute Roofing & Construction Inc
This report is a lie and we are planning on challenging this.
RICHARD S.
08/2011
5.0
roofing
  + -1 more
Absolute Roofing gave me an estimate for the work on 6/30/11, I got two more bids and they were the lowest and best bid. We signed the contract on 7/12/11 and they said it would be 4 to 6 weeks based on the weather. On 8/23/11 they called saying they would be coming out the next day. On 8/24/11 they came out to do the work at 8 AM, put the materials in my drive and went to work. They had removed the old roof by 11 AM, by 2 PM the new roof was installed and they spent the next hour cleaning up and reattaching the gutters. We had a heavy rain the night before and that night, but there was no problem. They did a professional job, on budget and it look great. They provided protection for all my plants around the house. I would recommend them and use them again.
Description of Work: Removed old shingles and installed new roof including shingles over 30 # felt, roof vents and flashing in valleys and around the chimney. Work also included 73' of ice and water shield, 60 ' of drip edge and 110 ' of rake edge metal.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,415
paul M.
08/2011
4.0
roofing
  + -1 more
The repairs were minor. They did a good job. I have used them before and I would recommend them.
Description of Work: They came out to do some repairs on my roof.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Roofing & Construction Inc
We are extremely suprised to earn a "B" for our quality and price, anything less than an "A" is unacceptable to us. We have not heard anything from this client regarding underperfoming on this or any other job we have performed for them, as a matter of fact we thought we were doing a great job responding to their needs, everytime they call we are at one of their sites within 24 hours to assess the situtation and offer repair options. My wish is that our customers would bring to our attention any issues that may arise so that we may resolve them in the proper forum as soon as possible and that if no real issue exists that we receive and "A" for performing up to their expectations. Thank You.
RIA T.
08/2011
4.0
roofing
  + -1 more
Estimate was done in timely manner after phone call. After deciding to go with the company, it took several phone calls from me to them to determine when the work was to be done. While the work was satisfactory, the communication was not so much. I would have appreciated updated phone calls as to when our work was to be scheduled rather than having to call them myself several times to get the information.
Description of Work: Removed and replaced shingles on 2 sides of front dormer and installed ice shield onto roof and up dormer wall. Painted side boards over flashing Installed soffit vents.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$870
Response from Absolute Roofing & Construction Inc
While we do understand our customers concerns and appreciate the trust they have put in us in the past and present to perform their repairs, we do ask our customers to understand that this years weather has been extremely uncooperative. This July was the wettest on record and we cannot perform most roofing services while it is raining. As with all good companies, the weather has really hampered our production schedule. We wish this did not happen, but it did and we cannot control the weather. Please, next time you have a concern, bring it to the owners attention and like always it will be resolved. Please remember that we too are human beings, we are fallible and do make mistakes like everybody else. Lately it seems that we are put onto this pedestal and are expected to be perfect, and if one minor issue happens we are crucified for it, which is extremely unfair. We are doing our best and will continue to put our client's needs first. We have been doing this work for over 26 years, we do know what we are doing, we have some of the most high profile clients in northeast Ohio that are extremely satisfied with our work.
RICHARD S.
08/2011
5.0
roofing
  + -1 more
It went well. They were supposed to be here a 3-4 PM. They called to say they were running late and came a 4:45 PM. I showed them where it was coming in. They were here about an hour, but did a nice job. They even cleaned my gutters. They cleaned up before they left. When the bill arrived yesterday for the amount I was quoted, I put in in the mail and am very happy with their work.
Description of Work: Had a problem with my roof leaking in March and signed up for a big deal on Angies list with another roofing company. They were supposed to give me 2 hours work on my roof. They finally came out on 4/8/11 and went up on the roof, found a hole, plugged it and left in a half hour. This repair lasted for two months till we had a major storm. That company said there was no implied warranty and wound not return unless I paid them another $350. At the end of June Absolute Roofing and two other firms came out and gave me estimates on a new roof. The company that made the previous repair was not invited. Absolute Roofing’s price, and what they offered were the best deal so I gave them a deposit and signed a contract. A week later during a major rain it really started to leak into the house. I called Absolute Roofing and they agreed to make a repair for $250. They came within 3 working days before it rained again and spent an hour installing 4 rolls of ice guard over the troubled area of roof and sealed any other areas that looked bad. We have had 3 major storms since then and not a drop has come in. They did a nice job and billed me for what they quoted. I am looking forward to them doing the roof next month and would use them again for any roof repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
JOHN S.
07/2011
5.0
roofing
  + -1 more
They were on time and I liked the bidding price. We will probably use them.
Description of Work: They provided a bid for a full roof replacement for our church.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph T.
07/2011
5.0
roofing
  + -1 more
Crew arrived weeks ahead of the mid-August schedule, but we won't hold that against them. Just forced me to get the items in the attic covered earlier than I expected. The two man crew was very professional and did an outstanding job in the 90+ degree heat. They started around 8:30am and completed all the contracted work by the end of the day. All debris was removed and the roof and ground areas cleaned. When they left, it was like no one was ever there. Excellent job.
Description of Work: Remove existing box and power vents and install ridge vents on all ridge areas.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Sandra S.
07/2011
5.0
drywall, roofing, siding, replacement windows
  + 2 more
Loved it!!!!!!! The work started around June on the repair to my roof .. Another company had done a shoddy job on my roof and Absolute did a wonderful job of repairing. Then near the end of June they completed work on my garage. I have an old wooden garage that had holes in it. So, they replaced wood where the holes were and put siding on it. The guys that worked on it were extremely polite and nice. I was at work all day, but saw them when I got home and then my neighbor also filled me in on how nice they were. My front window and interior work to fix a damaged wall was completed 2nd week in July. It's just perfect. When they arrived at my house one of the contractors told me that they will do everything in their power to make this as painless as possible for me.. AND THEY DID. I had to work at home when they were here and they were quiet and just such hardworkers. I would recommend this company to anyone based on the excellent customer service, excellent work and price!
Description of Work: Totally recommend this company to anyone to use. I will use them for all my future needs. Talk about a one stop shop. I had my garage sided, roof repaired, wall repair to the interior, new front window installed and painting done. WONDERFUL!!!!! Not only did they do a great job, they were genuinely nice guys! They took their time and it showed in the end result. They cleaned up perfectly after each job was complete, kept me updated on their progress and were dependable and reliable. If I called with a question I got an answer immediately. I had so many compliments on my garage I can't even tell you!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
MICHAEL B.
06/2011
5.0
roofing
  + -1 more
They came out and gave me estimate on what needed to be done and how much it would cost. They came out 5 days later and completed the work. They did a good job.
Description of Work: Absolute Roofing repaired some shingles that had been damaged in a storm.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Karen D.
06/2011
5.0
roofing, siding, replacement windows
  + 1 more
They were professional, were terrific and were on time. Even on Saturday he even came by to cover it up in case it rained on their day off. They were very meticulous and did an outstanding job. We would highly recommend them as well.
Description of Work: They put on a roof a few months ago and later came back and did a total residing job. They also put in 3 windows.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William B.
06/2011
5.0
roofing
  + -1 more
When the workers got there, they did a complete double tear off, replaced rotted plywood and facia board. They installed the new roof with a ridge vent and had to seal around the brick chimney. We have had a very heavy rain since then and no leaks and it looks great. They cleaned up like they had never been there. When the crew found out my wife worked nights and was trying to sleep during the day, they tried to keep the noise down as much as possible. The entire experience was excellent.
Description of Work: My roof was starting to leak in a couple of places. Keven Lattner came out, went up on the roof, took pictures and explained what was needed. Everything was explained in detail. He even helped pick out the color to go with the house. His estimate was less than I had expected to pay even with work I hadn't planned on. His estimate was right on.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Bruce and Gail M.
05/2011
2.0
roofing
  + -1 more
Terrible...I was glad to see them leave !
Description of Work: Complete tear-off and new roof was the contracted price. I choose this company based on Angies List....Angies List mentioned them in their issue on roofing as the " highly rated cleveland company". To me, that's debatable, and I am very unhappy for many reasons. First..To the company's credit, weather was factor however that was not an issue with me. When I presented the issues (see below) and concerns to Mr.Kamis, he acknowledge them and made efforts to resolve them. The completed job was done well however the experience reflects the grade given: 1) The crew shows up playing loud music. 2) Truck leaking gasoline in the driveway and when told they moved truck to front of the driveway still leaking gas. 3) Left debris and nails everywhere (neighbors yard) which resulted in neighbor having flat tire on their new 2011 vehicle with 825 miles on it. 4) I gave permission to park dumpster in driveway for tearoff, crew left and it remained in the driveway for 4 extra days. Dumpster was equipped with cover, but the crew did not pull the cover over the debris. With no cover, roofing debris was blown all over neighborhood. Roofing debris was left all over back porch. 5) The lead foreman continuously apologized for crew's behavior regarding speech and manners. 6) This was the final straw...the property needed additional clean up (gutters and driveway) and we were promised power washing of tar and gasoline left in driveway...they show up on rainey day to power wash and when questioned they proceeded to start up the machine!! I WAS DONE. the spots are still in the driveway NO...NEVER AGAIN ! I hope the warranty is good.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$5,400
Response from Absolute Roofing & Construction Inc
This customer was impossible to please, no matter what we did. In my 26+ years in business I have never had to deal with someone more overly demanding. We are all human beings and are NOT perfect, but that was not good enough for this customer. Though the work completed was impeccable and we stand behind it 100% (like all our work) they choose to be-smudge our stellar reputation,even after ALL of the issues were resolved to their satisfaction (their own words to us). There is nothing we can do more for this customer. I say good luck and BEWARE to any other contractor or service provider that hopes to do business with these folks.

Contact information

12301 Sprecher Ave, Cleveland, OH 44135

www.absoluteroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Roofing,
Gutters,
Siding,
Chimney Repair,
Windows,
Decks and Porches,
Skylights,
Roof Ice/Snow Removal,
Plumbing,
Dryer Vent Cleaning,
Sunrooms and Patio Enclosures,
Doors

FAQ

Absolute Roofing & Construction Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Absolute Roofing & Construction Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Absolute Roofing & Construction Inc offers free project estimates.
Yes, Absolute Roofing & Construction Inc offers eco-friendly accreditations.
No, Absolute Roofing & Construction Inc does not offer a senior discount.
Yes, Absolute Roofing & Construction Inc offers emergency services.
No, Absolute Roofing & Construction Inc does not offer warranties.
Absolute Roofing & Construction Inc offers the following services: Roofing, Vents, Chimneys, Gutters, Skylights, Siding, Drywall, & Decks

Contact information

12301 Sprecher Ave, Cleveland, OH 44135

www.absoluteroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed