Very rude and messed up install and wanted to charge me more to fix his installers issue!!! Then he starts to threaten me and sends me the response shown in the image. Such a classless company. Stay away!!
Description of Work: Light install
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Response from A & M Electric
I may have lost my cool which I don't do- I was being taken advantage of and the circumstance was not what this customer would lead one to believe. I apologize for losing my temper but I work hard and built my business on referrals. There are two sides to every story.
Alan Z.
07/2015
1.0
electrician
+ -1 more
.
Description of Work: These people are the ABSOLUTE WORST of any service provider I have EVER used! They were to reinstall a ceiling fan that proved defective.The fan was replaced TO THEM at NO CHARGE. They have REFUSED to REPLACE IT IN MY HOME....WILL NOT RETURN CALLS after over my DOZEN-PLUS calls to them. IF YOU USE THEM, YOU NEED YOUR HEAD EXAMINED! If you like,call [Member Name Removed] at [Member Phone Number Removed].
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A & M Electric
I got the parts warrantied on TWO fans I didn't supply , and at no charge to the customer; not even for the labor because they made me wait 6 weeks for the parts!!!
AWANDA B.
04/2013
5.0
electrician
+ -1 more
He is on time and does the work properly. He is very cooperative when answering all my questions. He was here for about 4 hours and I felt very pleased with his willingness to take care of any of my concerns. My neighbor was actually outside and interested in doing business with them as well.
Description of Work: I have used him once before. He check on all my wiring and lighting fixture throughout my entire home. He repaired and replaced some exterior outlets. He took the time to look at the wiring that I had concerns about. He was able to make recommendations about any future needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
AWANDA B.
01/2013
5.0
electrician
+ -1 more
I called Mike on a Saturday to ask him questions and he did this with no cost. For him doing this tells me a lot about him and his business. If I need any further assistants in my electrical issues, I will contact Mike in the future.
Description of Work: I had some questions about a job that was completed by another Electrical and Mike was willing to go over the concerns I had over the phone.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Miriam W.
06/2012
5.0
electrician
+ -1 more
Mr. Arth is a professional's professional. His name was given to me by one of the city building inspectors as an individual who does uniformly excellent work. He is prompt, good at communicating what needs to be done. We live in an older house, and we feel that the electrical repairs, the new fuse box, the outside grounding, have increased our safety. We are very confident in his skills and assessment.
Description of Work: He did two jobs for us.One was to replace the fuse box with a much safer and higher quality version.On another visit, he rewired a room so that we could have several grounded outlets for a variety of electronic equipment.
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Service Categories
Electrical
FAQ
A & M Electric is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
A & M Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, A & M Electric offers free project estimates.
No, A & M Electric does not offer eco-friendly accreditations.
No, A & M Electric does not offer a senior discount.
Yes, A & M Electric offers emergency services.
Yes, A & M Electric offers warranties.
A & M Electric offers the following services: Commercial, residential & industrial electrician