He was very flexible with me because I was running late and he was waiting for me when I got home. He finished the work within a couple of hours. He's very friendly and professional, the quality of work was great and I would use them again.
Description of Work: He came out and replaced a faucet for me and also repaired a light switch that is not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GLORIA L.
11/2018
5.0
electrician, handyman service, plumbing
+ 1 more
My toilet tank mechanisms had stopped working. When you flushed, the tank did not fill back up. Plus this was causing a vibration heard and felt throughout the house whenever you turned on the kitchen faucet (don't ask me why). I called my previous service, but they could not get to me for another week. I called Mark Butcher at about 10 a.m. and as luck would have it, he said he had a cancellation that day and could come at 3:30 p.m. This was a God-send because his normal availability is 2 to 3 weeks. He arrived a few minutes early and finished the job within 20 minutes from when he arrived. I mentioned a small electrical repair that had been needed for a while and thought he could give me an estimate. Mark said let him take a look at it. Then he fixed that too in about 5 minutes. He said it was within the same hour's service call so there would be no additional charge. I am very happy.
Description of Work: Plumbing - Toilet Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine G.
07/2018
5.0
handyman service
+ -1 more
Mark is excellent& thorough. The only drawback is that he is highly in demand so you need to schedule him in advance!
Description of Work: Bathroom fan vent, handyman work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
James L.
07/2018
1.0
handyman service
+ -1 more
Mark did excellent work for us last year, but recently I called and left a message and sent an email and got no reply to either.
Description of Work: General carpentry
Rating Category
Rating out of 5
FELECIA R.
03/2017
5.0
plumbing
+ -1 more
He's always reasonable with pricing and does a great job.
Description of Work: He fixed my toilet leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
FELECIA R.
03/2015
5.0
handyman service, locksmith
+ 0 more
It went great, he was very professional, knew exactly what the problem was.
Description of Work: My back door was stuck, so he shaved the top of back door so it would not stick, and moved the deadbolt so door could fit properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan M.
11/2014
5.0
drywall, handyman service
+ 0 more
Basement steps were pulling apart. He removed the side wall, installed three turnbuckles and pulled the stairs back into position. Mark is such a professional and certainly knows his craft. In the past three months he has also repaired a hole in a ceiling and installed a new lavatory top.
Description of Work: He fixed wooden basement steps that were pulling apart.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
patti C.
06/2014
4.0
handyman service
+ -1 more
He is good, he is a nice man. He does good.
Description of Work: I last used Mark Butcher General Home Maintenance & Repair at the beginning of 2013 to fix windows, just different things like that. He fixed my sink. One time he took air conditioners out. Just little maintenance things that I can't do. He built something on my porch, I had a swing and he put a shelf on it for me because I work up there. Moved some curtain rods over that I wanted a couple of inches.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$130
Shane M.
04/2014
3.0
handyman service
+ -1 more
Mark is a very nice guy. He fixed a ceiling and installed a water heater. The first time Mark patched the ceiling, it didn't match the texture. He had to come back out and re-texture the ceiling. He was more than willing to come back. But... My biggest complaint is that he never finished the repair by painting his patch. I felt that he should of painted it instead, I ended up having to do it. Paid 124.00 for the unfinished repair While I'm painting his repair, I can't help but think something's not right here...
Description of Work: Ceiling repair.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
$124
Gloria P.
02/2014
5.0
handyman service
+ -1 more
Mark was right on time. He was very professional and courteous. I have him scheduled to return in March to fix more things around the house. He is my go-to handyman now.
Description of Work: Mark checked the insulation in the attic and added some more. Also checked the ventilation to see if a grate was needed in the furnace room door. He also closed a large opening from the furnace room into the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
MATTHEW E.
10/2013
5.0
small appliance repair
+ -1 more
Mark was extremely professional and honest. He could have repaired our dishwasher but told us that his experience with the model we had told him he'd just be back out and it was time to bite the bullet and buy a new one. We had him install the new one when purchased and he was on-time, quick, and professional. I would recommend without reservation.
Description of Work: Evaluated broken dishwasher. Installed new one .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
PAULINE G.
05/2013
5.0
handyman service
+ -1 more
I am going to continue to use him for odd jobs in the future. His prices are reasonable. He is on time, and very professional. He gives above and beyond on his work. He is straight forward whether or not he can do it and what it will cost. He cleans up well after himself.
Description of Work: He put a handles on my cabinets (about 40), and he also made shelves for my cupboards as well. He also put in a rod and shelves that rolled out in my closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane H.
02/2013
5.0
drywall
+ -1 more
He was here on time. He actually came in early, did the work, and cleaned up after himself. It was all great. I would tell others to definitely call him and use him.
Description of Work: We used Mark Butcher for drywall work in the basement. He dry walled a patch for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lisa P.
01/2013
5.0
handyman service, locksmith
+ 0 more
I was very pleased with his work and would use him again without question
Description of Work: He installed 2 dead bolts and replaced garage door hinges
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
patti C.
11/2012
5.0
handyman service
+ -1 more
Mark came the same day that I called him because of an opening in his schedule. He repaired the chair in a short amount of time and was very professional.
Description of Work: Mark replaced a cylinder in my office chair that my boyfriend could not get out. While he was here, Mark fixed my window and made a list of items he will be repairing on his next visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
JESSIE & EDWARD H.
08/2012
5.0
locksmith
+ -1 more
Very good service. I was expecting it and was not disappointed.
Description of Work: Changed a lock on the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine G.
06/2012
5.0
handyman service
+ -1 more
Mark came to investigate my washing machine, which was making extraordinarily loud thumping noises, turning itself off, and making the lights in mine and my neighbor's house flash on and off. Mark was able to fix and explain the problem quickly and efficiently, and was also able to tackle a quick issue with the dryer as well! I greatly appreciated his explanation - if I can't fix it myself, I like to know what the issue was!
Description of Work: Repaired a broken belt (i think) in washing machine, and a timer issue on dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Evalyn G.
05/2012
5.0
handyman service
+ -1 more
We've called on him since we moved to Cleveland 1 1/2 years ago; probably once every two months or so.Everything has gone very well -- no problems or complaints.
Description of Work: Mark has done all kinds of small jobs for us. I highly recommend him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joyce B.
04/2012
5.0
handyman service
+ -1 more
I have used Mark a few times now as a handyman because he does a good job, is a pleasant person, and the jobs are reasonably priced. I recommend him to anyone and will use him in the future for handyman jobs.
Description of Work: I have used Mark a few times now as a handyman doing odd jobs in my condo --- in the kitchen, he replaced my faucet and fixed my light fixture, in the bathroom, he plastered my ceiling after my neighbor above had a leaky toilet and damaged my bathroom ceiling, in the foyer, he replaced my door locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Unni Krishna U.
08/2011
5.0
handyman service, small appliance repair
+ 0 more
Mark was able to squeeze us in such a short notice when our kitchen insinkerator stopped working and water began to leak. He was very prompt and professional. Would call him again for any household repair work without any hesitation.
Description of Work: repaired the clogged garbage dispenser in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Gregory B.
06/2011
5.0
handyman service, locksmith, small appliance repair
+ 1 more
Mark was surprisingly funny, personable, and very good at his job. I was totally impressed with the quality of his work. I would highly recommend him......absolutely A-1 !!!!!!
Description of Work: Mark repaired a dryer that made a loud noise when tumbling. He diagnosed the problem quickly and repaired the machine in a prompt manner. He also repaired a lock on the front enrance door and the door itself had become unalligned. We had had professional door servicemen to come out for the same problem and the problem returned a week later. To no avail they could not repair the door and suggested I needed a new door and framing. Mark took down the door and and re-alligned it and the door now works like new. He does outstanding work !!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joyce B.
01/2011
5.0
handyman service
+ -1 more
Mark did an excellent job overall !!! Plus, he is a very nice and pleasant person.
Description of Work: I have used Mark now twice and on both occassions he did excellent work. He performed plumbing work we needed done in the kitchen and in the bathroom, and also work on the doors to the apartment and in the bathroom. We also had him do some small electrical work. I would recommend him to any of my friends or family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Charles H.
07/2010
5.0
drywall, handyman service, small appliance repair
+ 1 more
Mark is very dependable and highly recommended. He is a jack of all trades and can handle most jobs. However, he will honestly tell you when a job is outside of his skill set.
He went right to work and did everything I asked and cleaned up and left.
Description of Work: Locks were changed to fit new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42
Charles H.
01/2008
5.0
drywall, handyman service, locksmith
+ 1 more
I currently live in a rented condo. My landlord owns a number of commercial and residential buildings and has multiple independent handymen on call. I always request Mark when something needs fixed because he shows up on time, cleans up after himself, and is very honest. Before I moved into my condo, he did a very good job repairing an extremely warped and stained water damaged ceiling in my upstairs bathroom. Mark will do pretty much any general handyman job, EXCEPT painting and ditch digging.
Description of Work: Drywall repair. Fan repair. Door lock repair.
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Service Categories
Handyman Services,
Locksmiths,
Drywall,
Appliance Repair - Small,
Plumbing,
Electrical
FAQ
Mark Butcher General Home Maintenance & Repair is currently rated 4.8 overall out of 5.
No, Mark Butcher General Home Maintenance & Repair does not offer free project estimates.
No, Mark Butcher General Home Maintenance & Repair does not offer eco-friendly accreditations.
No, Mark Butcher General Home Maintenance & Repair does not offer a senior discount.
No, Mark Butcher General Home Maintenance & Repair does not offer emergency services.
No, Mark Butcher General Home Maintenance & Repair does not offer warranties.
Mark Butcher General Home Maintenance & Repair offers the following services: Appliance Repair - Small, Drywall, Handymen, Locksmith