Ashby Home Repair

The service was provided according to request.

This is the second time I have used Pat for home repairs. He has responded quickly to my call and has given me accurate estimates. He has gone out of his way to save me money where it can be saved without compromising quality. The work has been done in a timely manner and has looked great. He is professional and has a great sense of humor. I plan to use him again when I have additional repairs.

One of the comments on Angie's List is that Pat Ashby did not timely call a man back to arrange for an estimate. I contacted Pat on a Sunday evening, and the next Monday morning (less than 24 hours latter) Pat had returned my call AND he came to look at the job and give me an estimate of the project cost. Throughout the project, Pat let me know when he would be working on this and when he would not be working (e.g., to let something properly cure). He started the project when he said he would and he was always in communication with me about the work schedule so I would know what to expect and could plan my own schedule. One of the other comments that I had read about Pat Ashby on Angie's List was that he was extremely meticulous about his work (I believe the word the other person used was "anal"). I saw this comment as extremely positive and it influenced my decision to call Pat for an estimate. Frankly, after I met Pat and he explained what was involved, I did not bother getting another estimate. Pat demonstrated from the beginning through to the conclusion of the job he was meticulous. He started the job when he said he would do it. And, as the project commenced, he saw that there was more to it than he may have estimated--due to the original contractor's extremely poor work. Ripping out the old was a messy job, but Pat took all the precautions he could to contain the dust and debris that needed to be disposed of as he proceeded. Even though the drainage of the shower was not an issue (at least I did not know whether it was an issue), right off the bat, he had to be certain the shower was going to drain properly and he insisted on crawling through the crawl space in the basement under the shower floor to see how the drain was connected and to be certain the water was not just flowing into the crawl space without proper drain pipes taking the water where it should be drained. He did not have to do this, but he did not want to get started and assume proper drainage if I had this as problem also--and he was suspicious because of what he saw from the inside of my shower floor. After he saw the drain was correctly installed underneath the shower floor, he still cleaned out the drain for me. He then proceeded to custom re-build the shower--and as I saw Pat proceed, I can tell you that he does not cut corners or do anything that he would not do if this were something he was doing for himself in his own home--that is how I felt at all times. It was a huge benefit to me that I was able to work at home when Pat was doing his work, so I could see first hand what all was being done (for my benefit) and the hours of hard work that Pat was putting in to do the job right. I now know how a shower should be built, and I know I have an incredibly wonderful shower in my master bath that has now been rebuilt to perfection. I just love it!! He is an incredibly fine craftsmen who knows how to do the job right and he demonstrated to me that he will only do the job the right way. He also just called to be certain that I am happy and have no problem with the shower now that it is done. I cannot say enough positive and good things about Pat Ashby.

This told me that Pat was an honest guy, not looking to make a buck, but to provide superior service and build loyal clients. I will definitely call him with my next home project.

The jobs went very well from our point of view. Work began in early December and spanned the holiday season, and Pat was willing and able to work throughout this period with minimal disruption. We had informed him that we had no holiday guests to accommodate this year, so he had ability to spend the time to get the work done fully to our satisfaction with no time constraints imposed by us. The biggest challenge by far in the 2 jobs related to matching the swirl patterned textured ceilings that we have throughout the house. I should state up front that we have not been overly satisfied with the work of 2 prior contractors who have also done swirled ceiling repair/replacement elsewhere in the house, so we have come to realize this is a skill that is tough to master. Pat assured us that he had prior experience with this type ceiling, however we were not satisfied with Pat's initial texturing of the ceiling in the half bath, mainly due to the fact that he didn't match the pattern that had been used originally throughout the house. We asked him to redo the ceiling in the half bath, which he did, ultimately several times. On one or two occasions the redoing was at Pat's own initiative because he was not satisfied with his results on those occasions. We finally reached a point where we accepted the result, and at that point the half bath job was signed off and we authorized him to begin the upstairs guest bath. I should mention that in all other aspects, Pat really knew his stuff and did a great job. The porcelain tile floor in particular stands out as a truly exceptional job and we are very strongly leaning toward having him come back to remodel our master bath, which will include significant tile work. In doing the 2 toilet replacements he also did a great job reworking the flanges on the floor openings to minimize chance of any water leakage into the subfloor. The guest bath presented no major issues and proceeded well. In this room with 2 large sections of new drywall ceiling installed, we would again ask Pat to do the swirled ceiling and we were more than a little nervous about this, with it being a larger bathroom and all. We realized we could have opted for a flat ceiling which would have been extremely easy on both ourselves and Pat, yet Pat kept assuring us that he'd learned from his mistakes while doing the ceiling in the half bath and was anxious to tackle this one. We agreed that he would have one shot to do the swirled ceiling to our satisfaction, otherwise we would have him make the ceiling flat. When the time came to texture the ceiling, Pat absolutely NAILED it -- it turned out just lovely and we were so thrilled that my wife asked him if he could redo the half bath ceiling ONE MORE TIME so it would look as lovely as this one. Since we had already accepted his prior (but not perfect) work on the half bath ceiling, we worked out an additional payment scheme for the final redo of the that ceiling. Pat produced a much improved result there, and we feel that the additional payment was money well spent in terms of how both those ceilings now look. I have dwelled upon the matter of the ceilings to emphasize that Pat spent a LOT more time with us than he had bargained for (the jobs were contracted at fixed prices), yet he remained totally committed to making us happy with his work, and in the process admitted to learning a great deal for use on future jobs. As a final comment regarding Pat's work, he does a very good job of explaining pros and cons and getting customer input whenever there are decisions to be made, so this goes a long way toward eliminating any bad surprises. He also cleans up very well and is careful about dust and debris not getting outside of the immediate work areas. We plan to have Pat Ashby back in warmer weather for the initially discussed exterior repairs, and almost certainly for additional interior work.

Pat did an excellent job. He arrived on time, gave a great quote (about 1/4 the price of another local A-rated Angie's List company), and did a great job. He also spent a lot of time giving us tips on our basement remodel, which was very helpful since we're trying to do it ourselves. Pat seems to be very trustworthy, and we plan on calling him first for any future needs that's within his specialties.

Pat was just amazing. I had a lot of damage from a leak under my tub and toilet. I was extremely thankful to have someone who could handle the mold, plumbing, floor replacement, drywall, painting, ceramic tile and more. I strongly recommend him, especially for a project where you don't know what all you are getting into.

Pat was prompt and worked hard the whole time. He was very skilled in a variety of tasks. He found and repaired so many problems that had accumulated. I can not say enough about his ability to quickly tackle a wide variety of problems.

I was even more impressed by Pat on his second visit. I thank Angie's List for the ratings. He found what was leaking or a problem, told me what it would cost, and repaired it quickly. Having an honest, hard-working, trustworthy person who did so many things quickly was a blessing. I highly recommend him.

Received an estimate. The estimate was in line with the other contractors we were working with but it was a verbal quote since he did not provide a written quote. He was also not interested in pulling permits for the job since he said he did not want inspectors looking over his shoulder.

They never returned my phone call. This to me says a lot right off the bat. I will not call them again.

They never showed up for the appointment or called. I called them and left a message and they have not called me back.

Mr. Ashby was reliable, was there when he promised. He was professional and cared about the details of his finished work. He did an excellent job restoring our porch and he finished in a timely manner. We were very happy with his work.

we decided not to remodel at this time,but would definitely consider pat for the future

Pat has high standards of craftsmanship and is very meticulous. His wide experience in remodeling allows him to anticipate and suggest solutions to problems. He provided us with daily progress reports, always kept us in the loop and sought our opinion and feedback on his work. Pat was always very responsive to our concerns. For example, our old ceiling had some watermarks and we were concerned that they would reoccur after the new painting. Pat investigated and determined that the watermarks were caused by the sweating of some water pipes. He suggested installing insulating sleeving around the water pipes, which would avoid future watermarks. Before he left every evening, Pat put away his tools, cleaned up the construction debris and left the work area clean and as usable as possible. He is responsible and honest, which we appreciate very much. He completed what he committed to and more and we are very pleased with the results. We definitely would hire Pat again.

The lighting improvement went great. The new lights are on 3 separate switches with dimmers and were installed symmetrically, which was tricky given our basement configuration. Because Patrick is meticulous, he also installed two new switches, outlets and added more lights to our dimly lit furnace room and crawl space, and fixed a step on our basement stairs. He also installed a wall mount for our TV and then set the TV on the mount. All these extras were done within the original estimate for the basement lighting. Patrick is great at spotting how things can be improved and made safer. His suggestions are always right on point.

The price did not include the parts. He was able to find some problems that existed from the building of the house and fixed those properly. I used to be in the industry. He is the only guy that I continue to marvel at the work he did. His knowledge and professionalism is great. He was always up on what was going on. He does have the typical issues as a sole-proprietor concerning new work versus existing work. But I have been in the industry so that did not bother me, like when he took a 2 hour lunch to go look at new work. I would hire him any day or time.

Pat is thorough to the point of meticulous in his work. He rarely makes an error, and when he does he makes up for it without asking. He will inform you thoroughly about the work that is planned and gives great value with his work.

We contacted Ashby to have him come out for an estimate on repairing (and possibly renovating) our master bath shower. He arrived on time the same day! But he wasn't very professional. When he showed up he didn't have any workmen's "booties" (the little plastic/cloth shoe covers) for his dirty boots. He didn't offer to take his boots off and we didn't ask (my mistake!). He didn't give us a written estimate but gave us a round number that he said he would put on paper when we decided to go with him for the job. His verbal estimate when he was at our home was about $5 - 7,000 HIGHER than the other 4 estimates that we received. He wanted to do all this extra work to our shower and we kept redirecting him back to the work we acutally wanted done but he kept talking about much more expensive work he could do. We didn't seem to "connect" or be on the same page. He was kind of gruff and he said he'd get back to us. A week later he called to tell my husband that his brother died (too personal?) and he didn't offer us a written estimate at any time. Great lack of professionalism.

The repair wasn?t too bad and it took him a couple of days. He did a good job. He was very accommodating, professional, thorough and prompt. He called to let me know when he was coming. He also used to let me know when he was not able to make it or when he used to be late. He was good. I would use his services in the future too.

Pat Ashby took care of the demo, repair of existing plumbing, installation of new shower and fixtures, installation of ceramic tile and shower door. He cleaned up each day to my satisfaction.

Relying on Angie's List, we got 3 estimates for our bathroom remodel. We are almost done with remodeling throughout our 23 year old house. Our master bathroom was near the last to be done. Pat Ashby, owner of Ashby Home Repair, had a good idea of what we wanted and offered an estimate within our budget of $12000 to $14000. The redesign was completely Pat's vision on how to improve the bathroom layout and make the space more attractive and functional. This was an important and surprising aspect of the job, because we were thinking only about replacing the old with new, and not a redesign. Pat's redesign demonstrates that Pat is at the top of his craft. There was nothing that came up during the project that Pat didn't have a solution or a better idea. Most importantly, Pat was very experienced in how to do work in the most cost effective way, without cutting corners, or doing anything less than first rate, quality work every step along the way. After the redesign, Pat helped us pick out the materials. He was instrumental in making sure our selection of fixtures, cabinets and tile complemented and matched with each other. For example, one ceramic tile we liked on its own, looked awful with the cabinet color we picked out. We went with a different tile selection that matched. Pat is also very knowledgeable about styles and what trends will remain popular in bathroom design. Moving on to the actual work, things went great. During the initial tear out stage, there was much dust that could not be avoided. Since we suffer from allergies, Pat made sure our bed and furnishings were kept covered. More importantly, Pat installed the new doors first and kept them closed, so that the dust would not reach our bedroom too much. He did this even though it was hot and not comfortable to him. Each day Pat would ask if we had any concerns and genuinely wanted to know if we were happy with the progress being made. With regard to progress, the job took about a month and a half. Given how extensive the project was, this was what we expected. Important to us, Pat showed up every weekday, except for the long Memorial Day weekend. Towards the end, Pat also worked two Saturdays, just to keep things on track. Any delays were caused by unexpected things that turned up after the tear out. For example, Pat had to solve the unexpected problem of our very uneven shower floor. It had a slant of almost 3/4th of an inch. Finally, every workday ended with a good vacuuming and clean up of the work area so that our bedroom would be minimally affected. The end result is that we have an absolutely stunning and beautiful master bathroom. There is no doubt whatsoever we received the most value for our money. Our investment return on our upgraded bathroom will be high, given what we spent. And we owe that to Pat's abilities and experience which made it happen. Finally, it was important that we hired someone that we felt comfortable having in our home for an extended period of time. Pat is such a person. He is very conscientious and polite as well as being meticulous in his work. He is a true craftsman who takes pride in his work. As we got to know each other, he has many other outside interests that added to his creativity and expertise in this area.

He gave me an description of the work that would need to be done, but also reported that it was outside the scope of his usual business - and made recommendations regarding alternate companies that would be helpful to me. He happened to notice another more serious problem in the house, and pointed out that we really needed further advice (from an engineer) regarding THAT issue. He was right - we have a structural issue that we need to deal with. I greatly appreciated his rapid response to phone calls, coming to provide an estimate, and follow-up advice. I was impressed that his judgement of our structural situation was on the mark, and that he was honest regarding not having the appropriate tools/manpower to do the bigger "structural" job.

Pat thoroughly explains what needs to be done (extensive explanations are off the clock.) He is very personable, has a great work ethic and values quality and craftmanship over a temporary quick cosmetic fix. His prices were reasonable; I've used other handymen for the same rate or more and gotten shabby work. I will definitely be calling Pat Ashby again for home repair/replacement services in the future.

Did an excellent job...grout lines look exceptional. He's very meticulous and won't rush a job just to get it done. He checked in w/ us everyday to let us know the progress and communicated any challenges he ran into along the way. He also noticed that our refrigerator wasn't level and leveled that for us along with replacing several starters in our under cabinet lighting. He's very thorough and I'd recommend him to anyone looking for an estimate on a bathroom rennovation.