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Widmer's Cleaners - Carpet Cleaners

Carpet Cleaning, Dry Cleaning, Upholstery Cleaning,

About us

See our Website at widmerscleaners.com. Widmer's Cleaners has been your trusted Premier Cleaner since 1910. Our carpet cleaning division provides in-home carpet cleaning, upholstery cleaning, tile/grout cleaning and wood floor cleaning. You can rest assured that we are IICRC Certified. Our techs are Professional, Uniformed, Courteous, Background Checked and Drug Tested! Our dry cleaning division offers free pick-up and delivery for area rug cleaning and dry cleaning.

Business highlights

115 years of trusted experience

Services we offer

Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Area Rug Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 401-425 of 454 reviews

Nancy K.
02/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Response from Widmer's Cleaners - Carpet Cleaners
[Member Name], Thank you for your business. Jack Cunningham

debbie A.
02/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
(Member name removed), Thank you for your business. I noticed you graded us a B for our pricing. I think you will find that our pricing is very competitive with the other carpet cleaners in the market. There are many that charge more than us and I believe we provide better service. I also believe we are the only carpet cleaner that uses a third party to background check and drug test their techs for your safety and protection. Jack Cunningham

Leslie C.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: The seamstress hemmed a pair of velvet pants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

Response from Widmer's Cleaners - Carpet Cleaners
Mrs. [removed member name], Thank you for taking your business to Widmer's. We have professional seamstresses at all of our store locations that can handle almost any type of alteration job. I'm glad you took advantage of this great service. Jack

Mary M.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Thank you for your business and have a great holiday.

Holly C.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Widmer's Cleaners - Carpet Cleaners
[Member name removed], Thank you for using Widmer's and enjoy the holidays. Jack

debbie P.
10/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Response from Widmer's Cleaners - Carpet Cleaners
(Removed Member Name), Thank you for taking the time to grade our service. We appreciate your business.

Donna H.
10/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned all carpet in my home. The technician was prompt, courteous, efficient and helpful with ideas for the upkeep of the carpet in between cleanings. Have used Widmer's Cleaners for almost ten years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Widmer's Cleaners - Carpet Cleaners
[member name remove], I want to thank you for being a loyal customer for that many years. We truly appreciate your business. Jack.

Meghan D.
10/2014
5.0
carpet cleaners, house cleaning, upholstery cleaning, floor cleaning, oriental rug cleaning
  + 3 more
.
Description of Work: They cleaned the entire house. I've used them before.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed] Thank you taking the time to give us a review. We appreciate your business. Jack Cunningham

ROBERT B.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a $150 deal for 4 Rooms of Carpet Cleaning plus Sanitizer/Deodorizer AND Teflon Protection. I was extremely pleased with the service they did.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Widmer's appreciates your business and thank you for taking the time to share your experience. Jack

Theresa H.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: they rolled from under dining table, & picked up my wool dining room rug, cleaned it brought back and put it back under the table.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Widmer's Cleaners - Carpet Cleaners
(removed member name), Thank you for your business and I appreciate your comments. Jack

Brian D.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They provided carpet cleaning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

jerome Z.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: CLEANNED CARPET JOB DONE WELL IT LOOKED AND SMELLED CLEAN

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Thank you for your business and your comments. Jack

Lara R.
06/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Widmer's was hired to clean our carpets for our home we just purchased. Our time was to be between 12-2, but the 2 man crew showed up at 4:30 and were done by 5:00 with cleaning and deodorizing the carpets. I felt like they were just trying to get done as soon as possible. Carpets looked ok but stains were still there.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
punctuality
1.0

$230

Response from Widmer's Cleaners - Carpet Cleaners
I'm sorry you didn't have a better experience. Widmer's takes great pride in providing excellent service. Please call me directly at 513-518-6547 to discuss what I can do to rectify this. Jack Cunningham- Owner

Donna M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did a good job. Felt like some areas should have had more time focused on cleaning but overall satisfied.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Widmer's Cleaners - Carpet Cleaners
I appreciate you taking the time to share your experience. If you feel there is some areas that need to be readdressed, please don't hesitate to call us and we will be glad to come back out for no additional cost. Jack

Sarah L.
05/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
Mrs. (member name removed), I see we did clean your carpet 3 years ago on July 5, 2011. We take pride in making every customer completely satisfied with our service. I would appreciate you contacting me at your convenience at 513-518-6547 to discuss the concerns you may of had with our cleaning. We shoot for a grade A from all our customers. Thank you, Jack Cunningham

Paul S.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Pamela V.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpet in whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Widmer's Cleaners - Carpet Cleaners
(removed member name), Thank you so much for your business. I appreciate you taking the time to score our performance and hope we can continue to help you with your cleaning needs. Jack

Amy K.
05/2013
5.0
carpet cleaners
  + -1 more
they did a great job
Description of Work: Carpet cleaning for 4 rooms. on time. professional. good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve P.
04/2013
4.0
carpet cleaners
  + -1 more
Went very well,
Description of Work: Cleaned carpet in two bedrooms and a lower level family room

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Widmer's appreciates your business and we hope we have earned your business in the future.

MARTA K R.
03/2012
5.0
dry cleaning
  + -1 more
I would give them an A overall.
Description of Work: I take my clothes here for dry cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jeffrey W.
12/2011
3.0
carpet cleaners
  + -1 more
See above
Description of Work: I scheduled a whole house True dri clean carpet claening for 8-10 am, Dec 20th. By 10am no one had arrived. I called Widmers. They said they cleaned my carpets on Dec 12th. They did not. They mistakenly logged my cleaning as completed. They rescheduled for the same day from noon to 2pm. They showed up at 2:45pm. I requested the "True Dri Cleaning". There is no liquid used so the carpets are not wet. The tech started spraying liquid on the carpet and I questioned him. He said he could not perform that service, but this cleaning was a "Dry foam" cleaning and would dry in 15 minutes. I asked how this process worked and he said the dirt is encapsullated by the liquid and evaporates with the liquid. I had never heard of dirt evaporating. Sure enough , the Widmer's website says you have to vacuum the carpet after it drys to remove the dirt. I had to do this myself. The girl that scheduled the appointment said they would move all furniture. The tech said THEY DO NOT MOVE BEDS. I moved three queen and one king bed so the carpet under them could be cleaned. The tech finished at 4:00pm. It took overnight for the carpet to dry. The process I requested was not performed. It cleans and vacums in the same step. I would not have had to vacuum my whole house. I did get a 20% discount for my inconvenience. I will not use them again. The carpets look no better than before the cleaning.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

$185

Irina K.
12/2011
4.0
carpet cleaners
  + -1 more
They seem good.
Description of Work: I used Widmer's two months ago for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

CAROL P.
11/2011
1.0
ceramic tile, floor cleaning
  + 0 more
t givb
Description of Work: First,, I never would have completed this report had I not just seen the ad in the new Angie's magazine. We hired Widmers tile and grout cleaning sub-division to clean our quarry tile and grout- in the kitchen---remove the sealer and clean it. The service person did arrive promptly to give us the estimate and also arrived promptly to do the work. When they finished, we realized that they had left out great swaths so we immediately called and had them retuirn. They did remove some of what we pointed out but not all. They also spattered their sealer remover on our hall slate floor which we did not want cleaned and they dripped whatever the solvent was on the dining room floor so that it speckled the floor outside the kitchen. Since we had called them back immediately, the second time we had the opportunity to inspect, we said to each other that we never wanted to see that company again so we didn't complain to the company again nor did we get the usual call from Widmer's asking if we were satisfied with their service. I have to say that our complaint is only on the tile and grout cleaning. We've always been safisfied with the carpet cleaning and dry cleaning.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$202

mike H.
11/2011
1.0
dry cleaning
  + -1 more
See services performed.
Description of Work: This occurred some Time ago, but I just joined angies list and felt I should warn people about Widmers. I had used the Widmers on fields ertle for just a few weeks, and had given them my best pair of Zegna slacks to clean. Wehn I got them back, they were completely ruined. They were badly wrinkled, over one inch short, and I could barely button the waistband. Someone had obviously put them in the wash rather than the dry clean pile. I understand that everyone makes mistakes, and luckily I had saved the original receipts. I tried to work this out with the local people, and they kept saying there was nothing wrong with the slacks. I then had to take pictures of the slacks showing they were over one inch shorter than an identical pair they had dry cleaned in the same order. Still no luck and lots of arguments. I had to send the pictures, slacks, and my original receipts to HQ, and they still tried to convince me there was nothing wrong. I remember talking to the top guy, and he said there was 'no way they could have been put in the wash'. He later told me ''well that's not what happens when you put this type of slacks in the wash'. Incredible. I finally threatened to circulate a flyer in my neiborhood with the picture of the two pair of 'identical' slacks, and they refunded my purchase price. I suppose if everything goes fine, they are ok. But I wouldn't trust them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Response from Widmer's Cleaners - Carpet Cleaners
Member, I'm Jack Cunningham and I'm sorry to read about your bad experience with our company. Widmer's goes out of it's way to take care of their customers, and wouldn't be the largest cleaners in this area if that wasn't the case. I would like to talk to you further about this experience if you would like to give me the opportunity. You can contact me at 513-321-7600.

Gordon B.
12/2010
5.0
carpet cleaners
  + -1 more
Very smooth!
Description of Work: Home Carpet Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1776 Tennessee Ave, Cincinnati, OH 45229

http://www.widmerscleaners.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Dry Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Alterations/Sewing/Decorating,
House Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
Drapery Cleaning,
Sewer Cleaning,
Fencing,
Ceramic Tile

FAQ

Widmer's Cleaners - Carpet Cleaners is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Widmer's Cleaners - Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Widmer's Cleaners - Carpet Cleaners offers free project estimates.
No, Widmer's Cleaners - Carpet Cleaners does not offer eco-friendly accreditations.
No, Widmer's Cleaners - Carpet Cleaners does not offer a senior discount.
No, Widmer's Cleaners - Carpet Cleaners does not offer emergency services.
Yes, Widmer's Cleaners - Carpet Cleaners offers warranties.
Widmer's Cleaners - Carpet Cleaners offers the following services: Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Area Rug Cleaning.

Contact information

1776 Tennessee Ave, Cincinnati, OH 45229

http://www.widmerscleaners.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM