Widmer's Cleaners - Carpet Cleaners

CARPET CLEANING PERSON ARRIVED ON TIME AS SCHEDULED. WORK WAS PERFORMED IN A VERY PERFUNCTORY MANNER; CARPET WAS NOT CLEANED VERY WELL. NO ATTEMPT WAS MADE TO PRE-TREAT OR REMOVE SPOTS/STAINS EVEN THOUGH THEY WERE POINTED OUT BEFORE THE WORK STARTED.

SHOWED UP ON TIME, KNOWLEDGEABLE, DIDN'T SELL UNEEDED SERVICES (I.E. SCOTCHGUARD ON NEW CARPET), PLEASANT EXPERIENCE.

THE TECHNICIAN DID A FINE JOB. MY CARPET IS PRETTY OLD AND HE POINTED OUT PLACES WHERE IT WAS WEARING. THEY WERE VERY ACCOMMODATING ABOUT SETTING UP THE APPOINTMENT AND COMING OUT VERY QUICKLY TO PERFORM THE SERVICE.

WE ALSO HAD THE SAME COMPANY PERFORM CARPET CLEANING. I FIRMLY BELIEVE THAT THEY DID A POOR JOB AND DID NOT REALLY GET THEM CLEANED AS WELL AS I THOUGHT THEY WOULD. IN FACT, I'M OF THE BELIEF THAT THEY MADE THE FAMILY ROOM CARPET WORSE.

HE WAS FAST, ON TIME, AND THE CARPET WAS DRY IN SOME AREAS THAT VERY NIGHT. ALL DRY BY THE NEXT MORNING.

VERY FRIENDLY, COURTEOUS, EAGER TO PLEASE. THEY LOOK OVER EVERY SHIRT FOR MISSING BUTTONS AND REPLACE BEFORE YOU PICK THEM UP AGAIN. FAST AND EFFICIENT SERVICE.

I DECIDED TO PAY THE SOMEWHAT HIGHER COST FOR WIDMER'S WHEN I THOUGHT ABOUT HOW WORTHWHILE IT IS TO TAKE GOOD CARE OF DRESS TROUSERS AND SHIRTS. THEY PROVIDE GREAT SERVICE.

THIS WAS A COMPETITIVE PRICE FOR THE SERVICE. THE STAFF MEMBERS SCHEDULING THE VISIT WERE FRIENDLY AND INFORMATIVE WHEN ASKED QUESTIONS ABOUT THE SERVICE. THE MAN CLEANING THE CARPET WAS PROFESSIONAL AND COURTEOUS. I WOULD USE THIS SERVICE AGAIN.

I'VE USED THIS COMPANY TWICE TO CLEAN MY CARPETS. THEY SEEMED TO BE KNOWLEDGEABLE, THEY SHOWED UP EARLY, WORKED QUICKLY AND THE SECOND TECHNICIAN DID NOT TRY TO SELL ME SOMETHING I DIDN'T NEED. IN FACT WHEN I ASKED ABOUT THEIR TEFLAN STAIN GUARD HE SAID I DIDN'T NEED IT.

I WENT TO THE STORE ON SATURDAY, AND THE YOUNG WOMAN WHO WAS THERE WAS WONDERFUL - LISTENED TO MY NEEDS, RECOMMENDED THE BEST PROCESS TO USE TO REMOVE THE STAIN, WARNED ME OF POTENTIAL RISKS, AND GAVE ME THE FEELING THAT SHE AND WIDMER'S WOULD WORK WITH ME UNTIL I WAS 100 PERCENT SATISFIED.

I'VE USED WIDMER'S TWICE AND HAD BAD EXPERIENCES BOTH TIMES. ONCE A FEW YEARS AGO AND MOST RECENTLY, I USED THEIR DOWNTOWN STORE FOR SOME CLEANING. THEY LOST A TIE THAT WAS ATTACHED TO ONE OF MY SWEATERS.

THE SERVICEMEN WERE ACTUALLY EARLY FOR MY APPOINTMENT. THEY DID CALL TO SAY THEY WOULD BE SHOWING UP A LITTLE EARLIER THAN PLANNED. ONE SERVICEMAN CLEANED ALL THE CARPET AND THE OTHER APPEARED TO BE IN-TRAINING. THEY DID A GOOD JOB ON MAKING THE CARPET LOOK FRESH AND CLEAN AGAIN, BUT THEIR SALES PITCH FOR THE SCOTCH-GUARD PROTECTION WAS WAY TOO PUSHY. I FELL FOR THE EXTRA TREATMENT, BUT FELT THAT IT WAS A RIP-OFF IN DISGUISE. HOW WOULD THE AVERAGE PERSON KNOW WHETHER THEY WERE GETTING THE ACTUAL CHEMICAL THEY HAD PAID FOR VERSUS THE CANISTER BEING FILL WITH PLAIN WATER. IT SURE SEEMED LIKE PLAIN WATER TO ME, BECAUSE THERE WAS NO SMELL TO IT!

THE TECHNICIAN, DONNIE HENDRICKS, WORKED VERY HARD AND WAS PLEASANT & PROFESSIONAL. EXCELLENT RESULTS.

I WAS TOLD THERE WAS MOISTURE IN THE WALLS. I WAS TOLD THAT THE CARPET WOULD NEED TO BE REPLACED. MY CARPET IS NOT THAT BAD AND JUST HAD A FEW SPOTS. I WAS JUST NOT IMPRESSED WITH THE PROFESSIONALISM.

I HAVE A RED TURKISH KILN RUG THAT IS SIX YEARS OLD AND HAS NOT BEEN PROFESSIONALLY CLEANED IN AS MANY YEARS. I TOOK A COUPON FROM REACH MAGAZINE FOR THE DISCOUNT THINKING I WANTED TO SAVE AS MUCH MONEY AS POSSIBLE BECAUSE I THOUGHT THE COLOR WAS FADED FROM THE SUN. THEY KEPT THE RUG FOR A WEEK AND WHEN I PUT IT DOWN AGAIN I WAS ASTONISHED. THE COLOR WAS BRIGHT AND BEAUTIFUL. I WAS SO EXCITED, IT WAS LIKE GETTING A BRAND NEW RUG. I COULDN'T BELIEVE HOW THEY BROUGHT IT BACK TO LIFE. THEY ARE VERY PROFESSIONAL AND COURTEOUS. I WILL DEFINITELY USE THEM AGAIN.

COMPANY HAD RUGS FOR ALMOST 3 MONTHS. I HAD TO CALL REPEATEDLY, AND AS IT TURNS OUT THEY "LOST" ONE RUG. LATE DELIVERY, HAD TO CALL AGAIN. THEY DO A GOOD JOB, BUT THEY'RE NOT VERY ORGANIZED.

VERY PROMPT AND PROFESSIONAL IN AN EMERGENCY SITUATION. BILLING WAS PROFESSIONAL AND WORKED WITH OUR INSURANCE COMPANY. GOOD CARPET CLEANING FOLLOW-UP. OVERALL, SAVED THE CARPET AND PAD FROM BEING REPLACED.

THE CREW WAS POLITE, ON TIME, CLEANED UP AFTER THEMSELVES, AND WERE REASONABLY PRICED. THEY TREATED FOR PET STAINS, BUT COULD NOT GET THEM COMPLETELY OUT.

THEY WERE VERY HELPFUL AND THE FINAL PRICE WAS THE SAME AS ESTIMATED. THEY WERE ABLE TO ORCHESTRATE THE CLEANING PER OUR SCHEDULE. I HAVE HEARD HORROR STORIES ABOUT CARPET CLEANERS BUT THIS COMPANY WENT OUT OF THEIR WAY TO KEEP ME COMFORTABLE AND EDUCATED. ALL IN ALL I APPRECIATED THEIR HONESTY!

IF MEASUREMENTS ARE REQUIRED, CHECK BEFORE GOING TO MAKE SURE THAT JOSH WILL BE THERE TO TAKE MEASUREMENTS.

WHEN I CALLED & TOLD THEM WATER GOT IN THE BASEMENT THEY TOLD ME WHAT TO DO AND SAVED ME A LOT OF MONEY. ANOTHER CO. WANTED $1200 TO CLEAN UP

THEY DID A REAL GOOD JOB! VERY PROFESSIONAL!

WATER REMOVAL GROUP IS NOT GOOD AT CARPET CLEANING.

IT WAS FILTHY BECAUSE IT IS A LIGHT COLORED JACKET. I THOUGHT THE PRICE WAS VERY REASONABLE AND THE JACKET IS SPOTLESS. I''D DEFINITELY USE THEM AGAIN.

I HAD TO ASK TO HAVE SOME AREAS RE-CLEANED BECAUSE OF SPOTS LEFT ON THE CARPET. (IT LOOKED LIKE THE SERVICE PERSON HAD NOT EVEN ATTEMPTED TO SPOT CLEAN.) WIDMER''S WAS VERY CORDIAL AND RESPONSIVE TO MY REQUEST FOR RE-CLEANING AND THE SECOND TIME THE JOB WAS WELL DONE.