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Widmer's Cleaners - Carpet Cleaners

Carpet Cleaning, Dry Cleaning, Upholstery Cleaning,

About us

See our Website at widmerscleaners.com. Widmer's Cleaners has been your trusted Premier Cleaner since 1910. Our carpet cleaning division provides in-home carpet cleaning, upholstery cleaning, tile/grout cleaning and wood floor cleaning. You can rest assured that we are IICRC Certified. Our techs are Professional, Uniformed, Courteous, Background Checked and Drug Tested! Our dry cleaning division offers free pick-up and delivery for area rug cleaning and dry cleaning.

Business highlights

114 years of trusted experience

Services we offer

Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Area Rug Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 126-150 of 454 reviews

Denise K.
09/2013
5.0
carpet cleaners
  + -1 more
Arrived on time completed carpets in timely manner excellent job professional
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Widmer's Cleaners - Carpet Cleaners
Mrs. (member name removed) , Thank you for you comments and your business. Jack

Cheri B.
09/2013
5.0
carpet cleaners
  + -1 more
I called them out Tuesday and they were able to come out on Wednesday. They showed up on time, and came did their business and left. I was able to pay over the phone which was very convenient. They did a good job. The price was good.
Description of Work: I used them for carpet cleaning for a whole house for move out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Widmer's Cleaners - Carpet Cleaners
Mrs. (member name removed) Thank you for taking the time to share your experience. We appreciate your business. Jack

Donna K.
09/2013
3.0
carpet cleaners
  + -1 more
Average. They didn't get up several spots I was able to get up myself later. I also couldn't tell that the house was 'deodorized'. It smelled exactly the same to me. I got a better price and better cleaning from another place I used off of Angies list before (Howards). I'm trying to sell this house, so I got sold on the deodorizing factor, thinking about the fact that empty houses sometimes smell musty. They also charged the 'tax and disposal' fees. That adds to the price of the good deal you think you are getting, that other companies don't always do. All in all, not a terrible deal. Not the best either, since the carpets didn't look nearly as clean as I was able to get them myself, or other places have been able to get them. They did get me in pretty quickly and showed up on time.
Description of Work: They "cleaned" and "deodorized" all of the carpets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$165

Response from Widmer's Cleaners - Carpet Cleaners
[Member name removed], I'm sorry to see you weren't completely satisfied. Regarding stains, sometimes they can wick back after the carpet dries and we have to return for another attempt. That is why we have a policy to come back within 10 days if not completely satisfied. We survey customers the next day to make sure they are happy with our service. I'm not sure if our customer service dept. wasn't able to reach you. I'm sure if we were aware of any concerns you may of had, we would of done everything possible to satisfy you as our customer. Jack

Marci G.
08/2013
5.0
carpet cleaners
  + -1 more
Jon was a nice, professional young man and represented the company well. great job
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara W.
08/2013
5.0
carpet cleaners
  + -1 more
Great! The technician called and asked to come an hour early, but I couldn't be ready until 30 min early.
Description of Work: Steamed cleaned 4 rooms and hallway. Very professional and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CECILIA & PAUL H.
07/2013
5.0
carpet cleaners
  + -1 more
Arrived on time and did a good job. Ellis was careful and courteous. I have used Widmer's in the past
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Widmer's Cleaners - Carpet Cleaners
Glad to see you have used us before. Widmer's takes pride in keeping our customers happy so they come back again and again. Thanks, Jack C.

Elizabeth G.
07/2013
5.0
carpet cleaners
  + -1 more
They arrived on time, did the job, and left.
Description of Work: Steam-cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Widmer's Cleaners - Carpet Cleaners
We appreciate your business. Thanks for taking the time to write a review. Jack C.

Joshua L.
07/2013
5.0
carpet cleaners
  + -1 more
We just bought a foreclosure that had been empty for years and STANK! The prior owners had several (neighbors could only guess how many) cats and two dogs. The carpets felt like they still had life in them, but there were pet odors and just musty smell everywhere. Widmer's came and cleaned and they look BRAND NEW! My wife and I are so happy, we thought we were going to have to replace the carpets soon because of all the animal problems. Nothing more to say, A+ job and A+ professionalism/friendliness on the phone. Would use again!
Description of Work: Cleaned carpets throughout house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Widmer's Cleaners - Carpet Cleaners
I will pass the positive response on to the techs that did the work. Thanks for your business. Jack C.

vickie C.
06/2013
5.0
carpet cleaners
  + -1 more
Cory was on time,very friendly and professional. Took his time to do a great job, was in no hurry even if it was his last job of the day.very pleased and would highly recommend Widmer Cleaners and esp. Cory!!
Description of Work: steam cleaned,spot treated 2 bedroom condo. applied scotchguard treatment to traffice areas afterward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Widmer's Cleaners - Carpet Cleaners
(deleted member name), Thank you for your business and I will pass on the kind response to Cory.

Edward O.
06/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
They were very efficient and they showed up on time. They completed all work as promised professionally. They did both carpet cleaning and tile cleaning for me. The tile cleaning results exceeded my expectations.
Description of Work: Widmer's did carpet and tile cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Widmer's Cleaners - Carpet Cleaners
[removed member name], I happy to hear we were able to exceed your expectations on the tile cleaning. We appreciate your business and hope to continue to give you the same experiences in the future.

Jill S.
06/2013
5.0
carpet cleaners
  + -1 more
Have used widmers for ten years. Always do a good job. I most appreciate the final price quoted when appointment is scheduled. There is no pressure for any add on services on the day of cleaning. One worker worked diligently and was able to complete the job, 9 rooms total, in just over an hour. He pretreated all stains and our carpets look great. With two kids and 2 dogs, that is not an easy task.
Description of Work: Whole house carpet stream cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Widmer's Cleaners - Carpet Cleaners
[removed member name], I can't thank you enough for your loyalty to our company for 10 years. We truly appreciate your business.

Jeffrey W.
06/2013
5.0
oriental rug cleaning
  + -1 more
They moved all our furniture, picked up the rugs, cleaned them very well, and came back within a week to ten days, moving all the furniture back to where it was. We’re very pleased.
Description of Work: They cleaned our oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
(deleted member name), I see you took advantage of our free pickup and delivery service of your area rugs. Many customers bring them to our store thinking we charge extra for that service. We only charge for the cleaning and I'm not sure why more people don't take advantage of it. Thank your for your business!

Leona Y.
05/2013
5.0
carpet cleaners
  + -1 more
I do not recall the exact date and price but I do remember being very happy with the service. In the future I will write my reviews immediately following the service.
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Katy C.
05/2013
5.0
carpet cleaners
  + -1 more
We have had consistently good experiences with carpet and upholstery cleaning from this company. Our most recent experience was no exception. The technician was prompt, polite, professional. He walked through with me to make sure he understood my concerns and expectations, answered my questions, and completed the job quickly and efficiently, cleaning and treating five rooms in less than an hour.
Description of Work: Cleaned carpet in five rooms and applied stain guard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Widmer's Cleaners - Carpet Cleaners
[removed member name], Thank you for taking the time to share your positive experience with our company. I see that you have been a loyal customer and we appreciate your business.

Nancy S.
05/2013
5.0
carpet cleaners
  + -1 more
Very easy to make appointment. They were well aware of the "Big Deal" that I had purchased. They made it very easy to "add on" - clean more rooms. That was my plan - they didn't try to push me into more rooms. They arrived on time. I have used Widmer before and was happy - which is why I went back to them. The last time was OUTSTANDING. However, this time it was a supervisor who did the job. It was fine. He just didn't go the extra mile on cleaning like the last time. I just assume that since a supervisor was doing it - that they were short handed that day. He did finish very quickly. Overall, still would recommend.
Description of Work: Carpeting cleaning for 9 rooms and stairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Meegan H.
05/2013
5.0
carpet cleaners
  + -1 more
I purchased a coupon for carpet cleaning on angies list. They cleaned stairs and 2 rooms, plus closets. The worker was knowledgable and friendly and prompt. There are a few spots that didnt come up completely but he warned me before the treatment that some spots may need more than one treatment.
Description of Work: Cleaned carpets and stairways.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dona E.
05/2013
5.0
carpet cleaners
  + -1 more
The young men were prompt and professional. They explained their procedures and got to work. When finished they advised us to be careful of any slip hazards there might be and had me sign their form. They worked very fast and efficiently. I am so happy with my "Clean" carpets. My grandchildren can play on them and I won't be worried. Thanks Widmer's. I would definitely recommend Widmer's to anyone that needs a Clean carpet.
Description of Work: Plastic was put under all wooden legs. Carpet was spot treated and the carpet in the kitchen, dining room, living room, hall and 13 stairs were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Dennis G.
04/2013
4.0
carpet cleaners
  + -1 more
I called them to set up the appointment to clean my oriental rugs and found out that rugs didn't apply to the deal, so I decided to get it refunded. They were willing to work with me about honoring the pricing and applying the charge to the work I needed done. Even with this applied, it was still really expensive. They were good and very helpful, though.
Description of Work: We purchased a Big Deal for $150 for 4 rooms of carpet plus sanitizer/deodorizer.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$150

Response from Widmer's Cleaners - Carpet Cleaners
(deleted member name), I'm sorry for the confusion, but carpet cleaning and area rug cleaning is two different processes. We actually take the rugs to our facility that has the cities only State-of-the-Art Mor Cleaning Machine. We use an eight step cleaning process that thoroughly cleans both sides of the rug. The offer was for residential carpet cleaning at your home site. I'm glad we were able to work something out for you.

John G.
04/2013
4.0
carpet cleaners
  + -1 more
The first time did not go well. However, after the manager got involved he was extremely professional and understanding and left me with a much better taste in my mouth. I had been planning on never calling Widmer's again but because of the professionalism of the manager and the quality of the work done, I will reach out to Widmer's again the next time I need service completed.
Description of Work: The first experience was not good. We were quoted a price to include deodorizer but then when the cleaner came out, ended up saying it was significantly higher and did not perform any services. Was extremely unhappy with his professionalism and did not choose to agree to his services. However, a manager from Widmer's then personally called me and listened to what appeared to be miscommunication and made everything right. He promised to not have the same rep come out and have a different guy come to perform the services that the estimate was for. He was very professional and the quality of the service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$273

Response from Widmer's Cleaners - Carpet Cleaners
I called [member name removed] regarding the complaint, and I explained the miscommunication and apologized for the inconvenience. We rescheduled the cleaning and made it right for him. He called me back to thank me for rectifying the situation and was very pleased.

Danna E.
03/2013
5.0
carpet cleaners
  + -1 more
Tracy the tech showed up and explained the process and what I needed to do. He was very friendly and professional in his approach. He moved heavy furniture and cleaned all of the carpeting in the house. There were several heavily soiled areas. After the cleaning he replaced all of the furniture using foam pads under the legs. The carpeting looks great and came out cleaner than we expected. They called the next day to make sure we are satisfied. Highly recommend.
Description of Work: Carpet Cleaning of six areas with lots of heavy furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Thank you so much for your business. I'm glad you were happy with the cleaning and we look forward to cleaning your carpet again.

Thomas P.
03/2013
5.0
carpet cleaners
  + -1 more
They scheduled it quickly, they were very professional and very quick.
Description of Work: Cleaned three rooms of carpet. After they got here, decided to have the stairs and an extra room done also. There was not a problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Thank you for taking the time to share your experience with Widmer's. We appreciate your buisniess and positive comments.

Melissa W.
02/2013
5.0
carpet cleaners
  + -1 more
the whole experience was fantastic, done in a timely manner and the cleaners were very courteous.
Description of Work: Master craft cleaners came and cleaned our carpets. As they were working, I could not believe how nice and new looking my carpet was looking as they went. It was wonderful. They were courteous and answer all my questions. I would definitly use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
[Member name removed], Thanks for business and we look forward to cleaning your carpet in the future.

Ray J.
01/2013
5.0
carpet cleaners, dry cleaning
  + 0 more
Went very well. Very please with work.
Description of Work: Clean three rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Widmer's Cleaners - Carpet Cleaners
Thank you for your comments and we appreciate your business very much.

CHRIS C.
12/2012
4.0
dry cleaning
  + -1 more
I've used Widmer's numerous times for my dry cleaning primarily because it is the most convenient location for me to drop off and retrieve my clothes. Their prices are rather expensive compared to other dry cleaners around the area, although their turnaround time is typically shorter as well. If you're not interested in a short turnaround time you'd probably get just as good service somewhere cheaper (I've had an employee of Widmer's tell me as much). I also had an experience quite awhile back--around 2005 or 2006--where the best and most expensive tie I've ever owned was absolutely destroyed by Widmer's. To make matters worse, the tie had been a gift for participating in the wedding of my closest friend from high school. So, in addition to the monetary value, approximately $100, it also had strong sentimental value. But these things happen, of course, so I wasn't going to make much of a fuss over it as long as the company was willing to compensate me, and in this respect, they came through. Since I had no receipt, I printed off price information from the maker's website, and this evidence was good enough for Widmer's. They compensated me for the full price. No "bonus" for the sentimental value, but that's probably too much to ask--just remember that if you give any kind of keepsake to Widmer's (or any cleaner, I'd think), there's always the risk of something bad happening to it.
Description of Work: Dry cleaning suits, suit jackets, dress shirts, tie

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Widmer's Cleaners - Carpet Cleaners
I'm truly sorry if you had a bad experience with Widmer's. Although, I'm glad to see we did try to make it right for you. Regarding our prices being higher than our competitors, the main reasons is the following: 1. We are the only Master Dry Cleaner in the tristate area. This means we pay for an exclusive process called the Sanitone cleaning process. This process has been independently proven to have the highest soil removal rating in the industry, and yet it is more gental. 2. We also have to meet certain standards that other cleaners do not, for example using fresh solvent for every load and passing inspections. 3. Widmer's takes pride in having the best service and that takes having the best employees. Having better employees has a higher cost. Most of our customers feel these reasons are worth the extra cost.

Michael H.
12/2012
5.0
carpet cleaners
  + -1 more
Cleaning technicians called 1 day prior to confirm, and 1 hour before arrival. They were very prompt, arriving at the scheduled time. All the services advertised were completed. Techs were very professional, moving the necessary furniture with care. Will definitely use their services again. Give them a solid grade "A".
Description of Work: Took advantage of Angies List special from Widmers. Special included carpet cleaning for 4 rooms. Upgraded service for entire home, total six rooms and hallways, and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Widmer's Cleaners - Carpet Cleaners
Thanks for your kind comments. We advertise to our customer's that our techs are professionally trained, uniformed and background checked and drug tested. In order to advertise this, we have to work hard finding the right people for the job. We want our customers to feel comfortable having our techs in their homes. I'm glad you felt this way and it reassures me that it takes good people to do a good job. Thank you for your business!

Contact information

1776 Tennessee Ave, Cincinnati, OH 45229

http://www.widmerscleaners.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Dry Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Alterations/Sewing/Decorating,
House Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
Drapery Cleaning,
Sewer Cleaning,
Fencing,
Ceramic Tile

FAQ

Widmer's Cleaners - Carpet Cleaners is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Widmer's Cleaners - Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Widmer's Cleaners - Carpet Cleaners offers free project estimates.
No, Widmer's Cleaners - Carpet Cleaners does not offer eco-friendly accreditations.
No, Widmer's Cleaners - Carpet Cleaners does not offer a senior discount.
No, Widmer's Cleaners - Carpet Cleaners does not offer emergency services.
Yes, Widmer's Cleaners - Carpet Cleaners offers warranties.
Widmer's Cleaners - Carpet Cleaners offers the following services: Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Area Rug Cleaning.

Contact information

1776 Tennessee Ave, Cincinnati, OH 45229

http://www.widmerscleaners.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM