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Widmer's Cleaners - Carpet Cleaners

Carpet Cleaning, Dry Cleaning, Upholstery Cleaning,

About us

See our Website at widmerscleaners.com. Widmer's Cleaners has been your trusted Premier Cleaner since 1910. Our carpet cleaning division provides in-home carpet cleaning, upholstery cleaning, tile/grout cleaning and wood floor cleaning. You can rest assured that we are IICRC Certified. Our techs are Professional, Uniformed, Courteous, Background Checked and Drug Tested! Our dry cleaning division offers free pick-up and delivery for area rug cleaning and dry cleaning.

Business highlights

114 years of trusted experience

Services we offer

Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Area Rug Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 454 reviews

James J.
09/2014
5.0
carpet cleaners
  + -1 more
We bought the deal for Widmers to do carpet cleaning and we were very impressed. They did a great job!
Description of Work: Carpet Cleaning Excellence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Widmer's Cleaners - Carpet Cleaners
[removed members name], I want to thank you so much for your business. We also appreciate you taking the time to share your experience on Angie's Review. Widmer's takes great pride in their customer service and quality cleaning. Jack

John M.
09/2014
5.0
carpet cleaners
  + -1 more
There was very professional and got right to work and did a beautiful job, yes I would use them again.
Description of Work: Widmer's came in and clean by new 6 month old carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Widmer's Cleaners - Carpet Cleaners
Thank you for your review. Widmer's appreciates your business. Jack

Linda B.
08/2014
3.0
carpet cleaners, oriental rug cleaning
  + 0 more
From the first call I placed to the rug cleaning dept I knew the person answering the phone was not taking my information down. I could be wrong. The pick-up of the rug went fine, but when I called several times to hear how things were coming along it seemed to be difficult to find where our order stood. Then it was promised for a date and then never delivered. From that point no one returned phone calls and if I did talk to someone I had the feeling the order was just floating around out there Finally we connected, the rug was returned in fine condition, but the lack of follow-up to phone calls and the hassle to coordinate delivery was not worth it. To be fair I use Widmer's for my dry-cleaning and they have been very professional. Lets just say I think they need to stick to this,
Description of Work: Cleaned an antique oriental rug.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$300

Response from Widmer's Cleaners - Carpet Cleaners
Mrs. [member name removed], I apologize for the hassle you experienced. Widmer's dry cleaning department picks up and delivers the rugs for our customers. The route driver should of given you his direct line so you could of conveniently contacted him for the progress of your cleaning. I've talked to the manager and he will take the necessary actions to prevent this from happening again. Thank you for your business and your comments.

Nancy O.
06/2014
5.0
carpet cleaners
  + -1 more
It looked fantastic when the job was completed
Description of Work: I had a sofa, love seat and a chair cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diana D.
06/2014
4.0
carpet cleaners
  + -1 more
I have used Widmers for a long time and also my elderly mother has them pickup and deliver her dry cleaning from an assisted living center. They are very professional and responsive to requests for service. I am pleased with the care that is given to interacting with customers and also their ability to care for expensive garments. There is no heat or iron damage to slacks/ suits and the expected pickup date/ time always dependable.
Description of Work: Quality dry cleaning service. Cleaning and pressing of garments.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Widmer's Cleaners - Carpet Cleaners
Thank you for all your business over the years.

Susan C.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I left a message and was called back the next day. The man was very nice and helped me decide what sort of process to have completed. The rug was picked up and returned for no additional charge. It was returned to us in great shape and in the time frame I expected. I had seen a coupon on-line, but I didn't need to even bring it up as the man suggested I could have the discount being offered.
Description of Work: Widmer's picked up an area rug and cleaned and deodorized it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Frances K.
05/2014
5.0
carpet cleaners
  + -1 more
It was wonderful. We are going to call them back. The price was very reasonable. We paid extra because we want them dry cleaned versus steam cleaned.
Description of Work: I used Widmer's to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Widmer's Cleaners - Carpet Cleaners
I want to thank you for your business and taking the time to share a review. Jack Cunningham

Stephen C.
05/2014
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
Absolutely no issues. We used them before. They cleaned the 1st and second floors and provided stain protection. We used steam extraction and it did an excellent job. Not every vendor offers steam extrraction Hassle free. On time. Great job
Description of Work: Cleaned all carpets in the house 1st and second floors. Provided stain protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Thank you for sharing your experience with our company. We appreciate your business and look forward to your next cleaning. Jack Cunningham

Debbie H.
05/2014
5.0
carpet cleaners
  + -1 more
They did a great job. I used the big deal shortly after I purchased it and there were no additional charges on top of the big deal price. They did what was advertised and they even went a little above and beyond. I have a big walk-in closet and they included that as part of the bedroom which I did not expect. So, I was very pleased with their work. They were very thorough and very careful about putting the furniture on blocks and that kind of thing.
Description of Work: I used the big deal that I purchased from Widmer's for four rooms of carpet cleaning plus sanitizing and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Widmer's Cleaners - Carpet Cleaners
Thank you for your trust in Widmer's! Jack

Kathleen S.
04/2014
5.0
carpet cleaners
  + -1 more
I found them through Angie’s List. I am very pleased. It was based on the amount of carpeting I needed cleaning and the special they offered. So I went with the best deal. The person who came out showed outstanding professionalism and great customer service. He was efficient and thorough, and very knowledgeable about carpet cleaning.
Description of Work: I used them for carpet cleaning. They did five rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Widmer's Cleaners - Carpet Cleaners
[Member Name], Thanks you so much for the positive comments. We truly appreciate your business. Jack Cunningham

SHARON F.
04/2014
5.0
fencing
  + -1 more
My experience was excellent. The customer service rep. Chris Frazee made many suggestions on how best to get the pillows clean. To send the forms as well as the slipcovers. They did a very good job. I had plastic covers for them. I was unable to get the pillows back in due to an accident. Chris offered to put them in for me. I thought they did a great job. I was very happy with the help I received. I think they did a very good job.
Description of Work: picked up and cleaned two white damask sofa pillows my dog had soiled. I never saw it. It was there a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Deborah C.
04/2014
5.0
carpet cleaners
  + -1 more
This company was referred to me by a neighbor. I called and this company sent a supervisor out within two hours and took care of everything. I would recommend them and definitely use them in the future.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark G.
04/2014
5.0
carpet cleaners
  + -1 more
We've used Widmer's for YEARS. Our route driver is A1. They're rather expensive, do a fine job but in the past couple of years something has "changed". They frequently destroy button(s) and occasionally botch the collar press or the placket front just below the collar button. They do stand behind their work and will always replace buttons or redo a press.
Description of Work: Launders & dry cleans

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Widmer's Cleaners - Carpet Cleaners
Mr. [member name removed], Thanks for taking the time to share your concerns. I have talked to the plant manager and looked into your concerns. Due to the heat and pressure of the press, buttons sometimes do not hold up. This isn't an excuse. We should still catch it and replace the button. After discussing it with the plant manager and asking your route driver to also keep an eye on it, I believe this should prevent it from happening again. Jack Cunningham

David C.
04/2014
5.0
oriental rug cleaning
  + -1 more
This was my first time using their service. I liked that they came to the house to pick up the rug and also delivered it back to me. When they delivered the rug they put it back where I wanted it. They had the rug for about a week.
Description of Work: They dry cleaned one rug.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], Thanks for trying our area rug cleaning service. I'm glad you were able to take advantage of the free pickup and delivery part of the service.

Pete D.
03/2014
5.0
carpet cleaners
  + -1 more
Widmer's did a great job cleaning our carpets. They were prompt, very accommodating, and gave us a great Angie's price. We will definitely use them again.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Widmer's Cleaners - Carpet Cleaners
[removed member name], I'm happy to see that everything went well and thanks for sharing the positive experience. We appreciate your business. Widmer's takes a lot of pride in their reputation of doing a great job. Jack

Paul P.
02/2014
5.0
dry cleaning
  + -1 more
I visit them frequently. They are a little expensive but they deliver quality service. The clothes are returned to us in a timely manner. They sometimes call me when if I ever forget clothing items.
Description of Work: I take my clothes here for dry cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian N.
01/2014
5.0
dry cleaning
  + -1 more
They have a very convenient monthly billing for regular clients.
Description of Work: They have a great service; pick up and delivery are great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Widmer's Cleaners - Carpet Cleaners
Thank you for the positive remarks. We appreciate your business. Jack

FRED C.
01/2014
4.0
oriental rug cleaning
  + -1 more
Overall, the area rug was cleaned as expected and looks good. Two areas for improvement: 1) Price. The 6'x9' area rug cost $133 to clean. For perspective, the rest of the room's carpet (800 sq. ft.) was cleaned by a different company for $136. 2) Punctuality. Took 10 days, but maybe less. They never called to say it was complete and ready for pick-up.
Description of Work: Clean one area rug.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$133

Response from Widmer's Cleaners - Carpet Cleaners
[member name removed], I can appreciate the comment regarding the price of cleaning your area rug compared to cleaning your carpet at home. You can go to our website and see what is all involved with cleaning your area rug. It's isn't just cleaned on the surface like your carpet at home. There is an eight step cleaning process including a machine that shakes all the loose dirt from your rug before it is cleaned in our state-of-the-Art Mor Cleaning Machine- the only one in Cincinnati. It has a series of jets and brushes that thoroughly cleans both sides of the rug. After cleaning, the rug is lifted up into a huge drying room. The room has a governor that regulates the temperature and air circulates continuously, ensuring that rugs dry relatively quickly to avoid mold and mildew growth. This drying technique also prevents shrinkage and color running. Along with free pickup and delivery service, it's a great value for the price.

jerry E.
12/2013
5.0
carpet cleaners
  + -1 more
They used corner guards and did everything I asked for. They even did a follow up call to make sure I was pleased. Their price was great and they were just outstanding!
Description of Work: They cleaned the carpets and corrected problems created by others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Susan G.
11/2013
5.0
dry cleaning
  + -1 more
Great service - Widmer's was careful to count all of the pieces of the uniform to ensure that nothing would be lost. After a season's use, it was looking quite grubby -- but it came back looking fantastic.
Description of Work: Dry cleaned my son's drum major uniform.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

Susan G.
11/2013
5.0
fencing
  + -1 more
I'm thrilled with the results. EME was extremely responsive to my emails as we were nailing down the details of the job and was able to quickly work me into their schedule . I made significant changes the morning of installation, requiring more materials, but EME handled the changes in stride and completed the installation in one day. I would absolutely recommend EME to friends/family.
Description of Work: Removed existing split rail fence. Installed new split rail fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Frances S.
11/2013
5.0
carpet cleaners
  + -1 more
I called on Monday and they could get me in on Tuesday. They were professional and very informatived. We have a cat and I pointed out a couple of spots that were more then just dirt. I am very satisfied with the cleaning. Carpet clean and the spots removed, looks great.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Richard I.
10/2013
5.0
carpet cleaners
  + -1 more
The men called ahead and then arrived on schedule. I pointed out a few problem areas and they said they would do the best they could. They did great! They were much more thorough than the last cleaners I had. They actually picked up furniture and pulled out the sofa and got under it. The carpets looked great when they finished. I would definitely call them again. l
Description of Work: I had Widmer's clean 7 areas, a sunroom, living room, dining room, double size family room, stairs, and hallway. There was a special price for 5 areas that was increased because of the additional areas. There was also tax added and a water disposal fee which they clearly told me about when scheduled the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Karen A D.
09/2013
5.0
carpet cleaners
  + -1 more
Service providers were exceptional. Called on a Tuesday and had an appointment scheduled for Wednesday so carpets could be cleaned before new couches were delivered on Thursday! Techs John & Tony were professional, pleasant, knowledgeable, worked very well as a team and arrived within my appointment window. They explained what they were doing through the process. Worked was completed quickly and the carpets looked and smelled great. Would absolutely use Widmers in the future and would request these techs next time too.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Response from Widmer's Cleaners - Carpet Cleaners
Mrs. (member name removed), Thank you for taking the time to write about your experience. We appreciate your business. Jack

Don D.
09/2013
5.0
carpet cleaners
  + -1 more
basically went fine. company is a little pricey but they stand behind their work. There was a trouble spot in the living room and they returned to completely clean it out.
Description of Work: cleaned carpets in three rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Widmer's Cleaners - Carpet Cleaners
Mr. (member name removed), Thank you for your comments. We are not the lowest price, but we are aware of other carpet cleaners that are a lot more expensive than us. We keep our prices competitive and don't cut corners. We do the right things for our customers including drug testing our techs and doing a thorough background check. We hope customers feel that our pricing is not only competitive but also worth the quality service we provide.

Contact information

1776 Tennessee Ave, Cincinnati, OH 45229

http://www.widmerscleaners.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Dry Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Alterations/Sewing/Decorating,
House Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
Drapery Cleaning,
Sewer Cleaning,
Fencing,
Ceramic Tile

FAQ

Widmer's Cleaners - Carpet Cleaners is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Widmer's Cleaners - Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Widmer's Cleaners - Carpet Cleaners offers free project estimates.
No, Widmer's Cleaners - Carpet Cleaners does not offer eco-friendly accreditations.
No, Widmer's Cleaners - Carpet Cleaners does not offer a senior discount.
No, Widmer's Cleaners - Carpet Cleaners does not offer emergency services.
Yes, Widmer's Cleaners - Carpet Cleaners offers warranties.
Widmer's Cleaners - Carpet Cleaners offers the following services: Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Area Rug Cleaning.

Contact information

1776 Tennessee Ave, Cincinnati, OH 45229

http://www.widmerscleaners.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM