I had a very disappointing experience with Trummel Painting. I hired them to repaint a ceiling and one wall in a bedroom that had some minor water damage. I asked them to use Behr Marquee, which I had previously used for the same room and I like because it is so highly regarded, but mainly so that it would match. Trummerl Painting, however, was very insistent about using inferior Sherwin Williams (I know they get rewards from SW for using them, but still, why not let the customer purchase and use the paint of their choosing?). I agreed to let them use their preferred paint brand but only after their sales manager confirmed via email that it would be an exact match (I gave them the code to match the paint). Unfortunately, after they left it was clear there were major problems: the new and old paint did not match at all and they left lots of white ceiling paint and other debris all over the floor, both in the bedroom and in hallway. I contacted them about these issues and when they came back out they said the only way to fix the mismatch was to the repaint the entire room (duh). I asked them to cover the cost of doing it and offered to purchase the paint, but they would not. They claimed they told me from the beginning the paint colors might not match (despite the emails I had indicating otherwise). So, I had to pay them to paint an entire room. (They also made a halfhearted effort to clean up, which required me to find all the things they were neglecting, but dry paint on hardwood doesn't come up with soap and water, so I am stuck with paint stains on my floors.) Overall it was a frustrating experience and I will not use them again.
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Service Categories
Interior Painting,
Exterior Painting,
Decks and Porches
FAQ
Trummel Painting is currently rated 1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Trummel Painting accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Trummel Painting does not offer eco-friendly accreditations.
No, Trummel Painting does not offer a senior discount.
No, Trummel Painting does not offer emergency services.
No, Trummel Painting does not offer warranties.
Trummel Painting offers the following services: We pledge to provide quality, while building lasting relationships in our community. Please contact us for any painting questions or inquiries.