Tlc Landscaping & Garden Centre

I phone TLC three times, a week between each call, to obtain an estimate. My calls were not returned.

Landscape was overgrown and in bad shape called TLC asked them to look it over and provide and estimate of what the cost would be they came promptly and gave a written estimate. Made a date to start work they arrived on time and completed the job in one day.

We have a patio/garden area that I could never figure out what to plant and where. Chuck came over to look at it and then when he was ready to make recommendations, he had me come to TLC to show me the actual plants they would use. I found them to be very reasonable compared to a couple of people I've used in the past. TLC did the work today, and it looks BEAUTIFUL! They went above and beyond. I will definitely use them again and am happy to refer them.

Well planned and well explained, well executed and timely work.

Everything turned out great with this company. The quality of work was exceptional. They were on time to the job. They were very professional to deal with. I would hire them again if I needed to.

They did a fantastic job. They had a four man crew and completed the work in nine hours. They cleaned up the dirt and took it away. They reseeded the lawn where they had to drive. They were here when they said they would be here. I couldn't have asked for more courteous workers. They lady I set it up with was Donna. She came out ahead of time and she talked with me to find out what I wanted. She then came back out twice in the nine hours they were here to make sure things were going as planned and to my satisfaction.

Had an extremely difficult time attempting to contact their one and only landscape designer. When I phoned and attempted to reach Donna, I was told to leave my number and she would get the message. After a day and a half I phoned again and was told to leave my name and number, etc. When I stated that I had only the next 3 hrs. available to reach the designer, I was abruptly told once again to leave a number. I asked if I could leave a message on a cell phone or voice mail specific to "Donna" and was told that she feels that receiving phone calls while with clients is rude. I enlightened the party regarding current technology and the ability to receive vm's without sound, thus not interrupting another party. Bottom line was the business wants the flexibility to leave direct messages to clients, but makes it both difficult and frustrating to leave messages on their end. After one additional attempt, I contacted another landscaper and had an appointment by the next day.

unknown