Description of Work: I FEEL THAT THE MATERIAL DOES NOT MATCH UP TO THE SALES PITCH GIVEN.
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen H.
10/2015
3.0
gutter repair
+ -1 more
unknown
Description of Work: The product and installation seems to be very good. I did not like the high pressure sales tactics, ie, you have to buy today or the price is not valid.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$8,000
HUGH S.
07/2015
5.0
gutter repair
+ -1 more
unknown
Description of Work: installed new gutter system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Gavin K.
06/2015
3.0
gutter cleaning, gutter repair
+ 0 more
unknown
Description of Work: Good quality gutters, but had issues with cleanup and damage to landscape lighting caused by their ladders that took until June to finally correct, only after chasing them down. |In addition, I live in a heavily woooded area, and the gutter shutters are only marginally better than the previous product I had installed. They would probably be OK if installed on a house in an area of light to moderate tree density.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$11,000
STEVE A.
05/2015
5.0
gutter repair
+ -1 more
unknown
Description of Work: The measured the gutters one day, and then scheduled a date one week out to do the install. A crew of two showed up to install at our house and a neighbor's house. Both were easily installed in a day. Quality of product seems okay, and installation definitely was. Clean up was also good.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
RON B.
04/2015
3.0
gutter repair
+ -1 more
unknown
Description of Work: The sales rep visited on 3/17. He was very nice, explained the product well. Our problem is with the office personnel that told us the installer would be here Friday but wasn't even after 2 calls, no call on Monday until we called the office, but installer arrived Tuesday. Communication was not good. Install was fine, and they cleaned up nicely.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$2,900
Patricia H.
01/2015
5.0
gutter repair
+ -1 more
unknown
Description of Work: Replaced old gutters and screens. Went well, pleased with results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
George Z.
12/2014
5.0
gutter repair
+ -1 more
.
Description of Work: Friend recommended them. Sales pitch and price negotiations were tedious. Don't settle for the first, second, or even third price. After that was finished though, the rest of the story is nothing but positives. The product is high quality, the installers were on time and very responsive, and the finished job looks great and functions effectively. I highly recommend this product if you are looking for high end covered gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Sarah S.
12/2014
2.0
gutter repair
+ -1 more
unknown
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Terry E.
08/2014
1.0
gutter repair
+ -1 more
unknown
Description of Work: They came for an estimate, but treated my wife with no respect. They did the old I will call my manager to see if I can lower the price trick. They also stated that the deal was good only for today which was infuriating. Even though I liked the product, because of their sales approach, we will not use them.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
DAVID J.
09/2004
4.0
gutter repair
+ -1 more
unknown
Description of Work: THEY PUT IN NEW GUTTERS AND DOWNSPOUTS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
ERNEST E.
01/2004
5.0
gutter repair
+ -1 more
DID AN EXCELLENT JOB AND WORKED HARD TO GET A GOOD PRICE FOR THE CHURCH. WE GOT THREE BIDS AND THEY WERE THE LOWEST BY FAR.
Description of Work: REPLACED GUTTERS AND DOWNSPOUTS ON OUR CHURCH RENTAL PROPERTY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
FRANK W.
05/2003
5.0
gutter repair
+ -1 more
PRETTY HEAVY DUTY PRODUCT. I AM HOPING THE STURDINESS WILL MAKE THE PREMIUM PRICE WORTH IT. OF COURSE, THAT WILL DEPEND ON HOW THEY HOLD UP OVER THE LONG HAUL. I SHOULD MENTION, I HAVE A RANCH STYLE HOME WITH GUTTERS ALONG ALL 4 SIDES, ABOUT 280 FEET WORTH. THIS IS PART OF THE EXPLANATION FOR THE HIGH PRICE. THEY DID USE ONE SALES METHOD THAT I DON''T REALLY CARE FOR. THE ''THIS PRICE IS GOOD FOR TONIGHT ONLY'' SALES TECHNIQUE. I LIKED THE PRODUCT ENOUGH THAT I WENT AGAINST MY NORMAL RULES, AND SIGNED UP ANYWAY. THE GOOD NEWS IS: MY BROTHER GOT A SALES CALL ALSO, AND DID NOT TAKE THE ''TONIGHT ONLY PRICE''. THEY CALLED MY BROTHER BACK A WEEK OR TWO LATER, AND HE GOT AN EVEN SLIGHTLY BETTER PRICE. THE PRODUCT IS DEFINITELY PRICEY, BUT I HOPE IT IS WORTH IT.
Description of Work: INSTALLED NEW PREMIUM GUTTERS, WHICH WERE THE NEWER TYPE THAT PREVENT DEBRIS LIKE LEAVES, ETC. GETTING INTO THE GUTTERS.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
DAVID & SARAH H.
12/2002
5.0
gutter repair
+ -1 more
unknown
Description of Work: INSTALLED NEW GUTTERS AND DOWNSPOUTS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning,
Insulation
FAQ
The GutterShutter Co is currently rated 3.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
The GutterShutter Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The GutterShutter Co offers free project estimates.
No, The GutterShutter Co does not offer eco-friendly accreditations.
No, The GutterShutter Co does not offer a senior discount.
No, The GutterShutter Co does not offer emergency services.
No, The GutterShutter Co does not offer warranties.
The GutterShutter Co offers the following services: Gutter repair, replacement & cleaning.
Contact information
11820 Kemper Springs Dr Ste A, Cincinnati, OH 45240