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4.835 Reviews
Showing 1-25 of 35 reviews
Eric V.
06/2017
carpet cleaners
+ -1 moreDropped carpets off and retrieved them two weeks later. They use an immersive machine so carpet is cleaned through and through. Price about two dollars per square foot
Description of Work: Needed three antique oriental carpets cleaned.
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Yes, I recommend this pro
$600
JERRY L.
10/2014
upholstery cleaning
+ -1 moreThey did an excellent job and were efficient. Scheduling was perfect with them.
Description of Work: They cleaned the upholstery on our sofa.
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Yes, I recommend this pro
JULIA P.
08/2014
carpet cleaners
+ -1 moreAll went well. The washed clean rug was returned and put down.
Description of Work: Picked up and washed an oriental rug for cleaning.
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Yes, I recommend this pro
$114.22
JULIA P.
08/2014
carpet cleaners
+ -1 moreThey did a good job on the carpet, moved some furniture as needed and were professional. The cost exceeded an estimate given by telephone in which measurements were given.
Description of Work: Shampooed carpet for family room and steps leading to basement.
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$163.49
Mary G.
04/2014
carpet cleaners
+ -1 moreI would recommend them to others. They did a good job. The rugs came back feeling really soft and they felt really clean. The quality is very good.
Description of Work: The Gfroerer Co cleaned two rugs for me.
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Yes, I recommend this pro
Charles M.
04/2014
carpet cleaners
+ -1 moreThey are excellent. They do all of my carpets, they do a great job. They are thorough. In terms of just doing my regular carpet they do as well as anybody but as far as doing my oriental carpet they are expensive and need special care. They come and pick those up and take them and clean them and bring them back and lay them down. It is always done with great care.
Description of Work: The last time I used The Gfroerer Co was about a month ago to clean my regular carpet and stairs. They also cleaned some furniture for me.
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Yes, I recommend this pro
$260
Milton F.
03/2014
carpet cleaners
+ -1 moreThey were very good. This was mid area rugs, not wall to wall carpeting. I picked and spent about $350 for 2 large rugs and 1 medium trouser. I did not expect a fine result. They were quick and did a good job.
Description of Work: I did use The Gfroerer Co. for carpet cleaning service.
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Yes, I recommend this pro
$350
Mary G.
03/2014
carpet cleaners
+ -1 moreWork was completed expertly and quickly. There is a discount for bringing rugs to the store, so we did this.
Description of Work: Repair and clean 2 small oriental rugs
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Yes, I recommend this pro
Debra A.
07/2013
carpet installation, flooring contractor
+ 0 moreI was very pleased with all aspects of this repair. The staff (which I think are family owners) were very courteous, friendly and helpful. The carpet was repaired and cleaned by the date they quoted me, and the cost quoted was right on target. I highly recommend them. I couldn't locate anyone who was willing to touch the carpet or even had ideas about how to repair it. These folks handled it all in stride. Another carpet repair company referred me to this company.
Description of Work: Gfroerer (pronounced like "frair" -- "fair" with an extra "r") repaired a small (about 4' x 6') carpet from Turkey that had been chewed by a dog. The missing spot could obviously not be recreated, so they trimmed and re-bound the carpet. They did it in such a way that there is minimal disruption to the pattern and unless you know what to look for, you aren't even aware of the repair. They also cleaned the carpet.
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Yes, I recommend this pro
$70
Janice B.
12/2011
carpet cleaners
+ -1 moreWhile the company would have picked up and delivered the rugs, we chose to take them in ourselves to save time and extra cost for the pickup and delivery. The rugs were cleaned and we picked them up. They were clean and in good shape and the people there were helpful and pleasant. We were pleased with the work.
Description of Work: We took in 4 area/oriental rugs to be cleaned. They helped us unload the rugs and said they would be cleaned in 10 days to 2 weeks. The met the 10 day time. The rugs were clean and we were satisfied with the work and care for the rugs,
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Yes, I recommend this pro
$250
Mary G.
08/2011
upholstery cleaning
+ -1 moreEverything turned out very good with this company. Any time I need my rugs cleaned this is the company I will call. I really like how they will come and pick up the rugs and bring them back when they are clean. The crew is very friendly, professional, and punctual. They are very respectful of you belongings as well. If you need a rug repaired they will do a fabulous job. Overall, I have been very satisfied with this company. They will not try and up sale you on any of their services.
Description of Work: They cleaned my rugs downstairs.
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Yes, I recommend this pro
JERRY L.
07/2011
carpet cleaners
+ -1 moreEverything turned out very well. I have used this company before. They were very professional and friendly. They really took there time cleaning and were very thorough. I would use this company again.
Description of Work: They came out and cleaned our carpeting.
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Yes, I recommend this pro
Cindy S.
03/2011
carpet cleaners
+ -1 moreGfroerer does a great job of cleaning valuable oriental carpets, regardless of whether they are made of wool, silk or cotton. We have had them clean our wool carpets from Turkey several times. I called and scheduled a pick-up because the carpets are heavy and large. The sizes are: (1) 300 cm x 208 cm or 10 feet x 7 feet, (2) 280 cm x 182 cm or 9 feet x 6 feet, and (3) 3 feet x 4 feet. The carpets came back very clean and the two men who delivered them laid them down and moved the furniture back as well. I've always been very pleased with Gfroerer and would use no one else. They've been in business a very long time.
Description of Work: Gfroerer came to our house and took away our 3 Turkish carpets, cleaned them, and returned them and laid them down.
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Yes, I recommend this pro
$290
KATHLEEN S.
04/2010
carpet cleaners
+ -1 moreThe person who answered the phone was friendly and well informed about the business. The inside work was scheduled within five days. I dropped the area rugs off myself to take adavatage of the 20% discount for doing so. I have used the Gfroerer Compnay in the past; will use them again in the future; and highly recommend them to anyone needing their carpets cleaned.
Description of Work: I engaged the Gfroerer Company to clean two area rugs and a rug runner as well as the wall to wall carpeting in my bedroom, hallway and stairs. The crew that cleaned the wall to wall carpeting showed up on time finishing a thorough job of cleaning in a short period of time. The area rugs took about 6 busines days to be cleaned at their location - and that inlcuded a repair. These rugs had not been cleaned in quite a while and they came back rejuvenated.
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Yes, I recommend this pro
$354
Mary F.
01/2010
carpet cleaners
+ -1 moreWe were very pleased with the job they did, and the price was excellent.
Description of Work: We used The Gfroerer Co. They did 2 area rugs.
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Yes, I recommend this pro
$300
SUE E R.
11/2009
carpet cleaners
+ -1 moreThey do good work and are just wonderful. I am so pleased that they don’t advertise on television because I don’t trust companies that do. It seems like a low-key, no bells and whistles kind of operation; you call up and they make the appointment. I like them. The stairs go in from the outside to the upstairs and they were filthy, but the The Gfroerer Co worked really hard, and now the stairs look good. I haven’t received the bill yet. I would rate them highly and would use them in the future.
Description of Work: I use The Gfroerer Co for carpet cleaning. It has been about 5 years in between my using them but they cleaned my entire steps about 2 weeks ago. I have had them do the same job before and also clean area rugs for me.
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Yes, I recommend this pro
Irene H.
09/2009
carpet cleaners
+ -1 moreThey do not charge by the foot and so the price is cheaper. They also have a large warehouse area where they dry them and put them through the machine several times. They are very efficient. They deliver for you, but you can get 20% off if you take the rugs in yourself.
Description of Work: I get my oriental rugs cleaned by Gfroer.
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Yes, I recommend this pro
$400
ROBERT A.
06/2009
carpet cleaners
+ -1 moreThey are awesome. I you take the rugs by Wednesday the turn around time would be less. They do a very thorough job of cleaning. They accept only cash and checks. It is a family run business and they are very honest.
Description of Work: I take my rugs to them for cleaning.
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Yes, I recommend this pro
$120
NANCY K.
09/2008
carpet cleaners
+ -1 moreGfroerer has come twice within the past year to clean my staircases, which are carpeted in 100% wool, light-colored Karastan berber-style carpet. Both times, they offered me a very quick appointment, arrived on time, and worked quickly. The crew was friendly, polite, and helpful, and the job they did was very thorough. The dirt and stains came right out, with no damage or mess. In the past, they also repaired, cleaned, and stored a very large antique Persian carpet for me, and did a magnificent job on all counts. I will hire them - and only them - again.
Description of Work: Steam-extraction carpet cleaning of two staircases and two landings.
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Yes, I recommend this pro
$91
DONNA B.
08/2008
carpet cleaners
+ -1 moreI was told an approx cost (discounted if I brought it in instead of having it picked up). I chose to have them pick up the rug since I live north of the I-275 loop. Angie's list told me they would not service my area, but they will - so this will need to be corrected. The rug was extremely dirty as my college age son had it for 3 years without cleaning it. They were able to get all but two stains out of the rug and those can barely be noticed. The rug is multi-colored with two shades of gray, ivory and black. When they called to set up the return it was noticed that there was a slight odor in the rug. At that time I requested they apply a deodorizer. There is at present no odor in the rug, it looks great!
Description of Work: I needed an area rug (oriental) cleaned. Rug was cleaned and deodorized.
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Yes, I recommend this pro
$98
MICHELLE S.
06/2007
carpet cleaners
+ -1 moreThey did a fantastic job! The same two guys that did the work have worked for this company for a long, long time. It was incredible and when I need my carpets cleaned again I will use them! I found out that other carpet cleaning companies actually take the oriental rugs here to be cleaned!
Description of Work: They cleaned wall to wall carpet in my house. They also cleaned my oriental rugs.
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Yes, I recommend this pro
LINDA F.
11/2006
carpet cleaners
+ -1 moreThis was just a general maintenance cleaning;no stains, damage, or other issue. I got clean rugs and some free advice about taking care of them. Also got the 20% discount for taking them in, although I did have to ask for that. I wouldn't have known about it if not for other reviews here. They do come to your car to carry the rugs inside for you, and reload them in your car when you pick them up.
Description of Work: Cleaned four Oriental, wool rugs, totaling about 180 sq. ft.
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Yes, I recommend this pro
$280
JANE H.
10/2006
carpet cleaners
+ -1 moreI felt like they did a fine job, but I don't really have anything to compare it to. I've known about them for a really long time and have taken things to them for a number of years.
Description of Work: When I moved, I had them clean three rugs.
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Yes, I recommend this pro
$120
JOHANNA H.
07/2006
alterations, carpet cleaners
+ 0 moreIf the company could perform theirs. I than got a lecture on what sort of pad goes under what sort of rug. Fine, but, that wasn't what I wanted. Call and advise me, the choice is mine, don't use this as an excuse for why the pads were cut wrong. THEN, she called back and spoke with a co-worker twice! Coincidentally, that co-worker had actually seen the shoddy workmanship, as we are friends and she had been in my home to see my re-done hardwood floors. But, who calls and tells a customer's co-worker such information? I declined the offer to have free pick up and delivery of my rugs with correctly cut pads. I would have thought on an $800.00 order, I would have been given a little more consideration. Like, maybe complimentary pads of the variety I HAD wanted? A less than $100.00 value. That was rejected by the company. So much for my trouble, as I will have to move three rooms of furniture. Fun. I don't want to do any business with them ever again.
Description of Work: The work was to clean, deodorize, stainguard, remove the fringe, and provide pads for 7 rugs. The actual work done on the rugs was wonderful. They looked and smelled great, like new. The customer service was horrible. The experience was just fine, up until I got the rugs/pads back to my residence. Of 7 rugs, FOUR pads were cut incorrectly, and the pads were NOT of the kind that I had wanted. I called the company to address the issue, and was questioned about whether I had put the right pads under the right rugs. First, one would think if this was such a tricky issue, the pads and rugs would have been labeled. Second, I had one OVAL rug, but, no OVAL pad. Third, rather than address their error, the company representative felt it necessary, in order to "protect" the company to inform me that if I forget to put the rugs out for pickup, they would be forced to charge me a pickup fee! They made the mistake, yet I get the lecture? I told the woman that I would remember to do my part.
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$803
CARRIE C.
12/2005
carpet cleaners
+ -1 moreWE DROPPED OFF OUR ORIENTAL RUG FOR CLEANING, AND RECEIVED A 20% DISCOUNT FOR DROPPING AND PICKING IT UP OURSELVES. THE RUG WAS READY WHEN THEY SAID IT WOULD BE. THEY HELPED LOAD/UNLOAD THE RUG. THE RUG LOOKS GORGEOUS. WE WOULD DEFINITELY USE THEM AGAIN. THE ONLY NEGATIVE IS THAT THEY HAVE VIRTUALLY NO PARKING.
Description of Work: Oriental rug cleaning.
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Yes, I recommend this pro
$98
- 1(current)
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Contact information
2217 W CLIFTON AVE, Cincinnati, OH 45219
www.thegfroererrug.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMSaturday:
8:00 AM - 12:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Flooring Sales and Installation,
Alterations/Sewing/Decorating
FAQ
THE GFROERER CO is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 12:00 PM
THE GFROERER CO accepts the following forms of payment: Check
Yes, THE GFROERER CO offers free project estimates.
No, THE GFROERER CO does not offer eco-friendly accreditations.
No, THE GFROERER CO does not offer a senior discount.
No, THE GFROERER CO does not offer emergency services.
No, THE GFROERER CO does not offer warranties.
THE GFROERER CO offers the following services: AREA, ORIENTAL, CHINESE, AUSTRIAN, FOREIGN, AND DOMESTIC RUG CLEANING & REPAIRS. CARPET CLEANING & INSTALLATION. UPHOLSTERY & HAND SEWN CARPET CLEANING.
CARPET SALES.
Contact information
2217 W CLIFTON AVE, Cincinnati, OH 45219
www.thegfroererrug.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMSaturday:
8:00 AM - 12:00 PM