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The Frank Niesen Company

Plumbing, Drain Cleaning, Gas Logs,

About us

IN BUSINESS OVER 129 YEARS! PROVIDE A COMPLETE LINE OF SERVICES IN PLUMBING, HEATING/COOLING, AND ELECTRICAL WORK.

Business highlights

140 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, HEATING/COOLING, ELECTRIC, WATER PRESSURE JET CLEANING, SEWER WORK, CERTIFIED BACKFLOW TESTER, VIDEO CAMERA INSPECTIONS ON DRAIN PIPING

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
20%
3
7%
2
7%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 1-15 of 15 reviews

Judith S.
01/2017
3.0
plumbing
  + -1 more
While he did a good job on plumbing end of it, he added new handles on the faucet that were to big. They are the size that would be in a tub not a sink. They threw my old handles in a dumpster. I live in a historic home and would like to keep as much as original as possible. When I called and asked about the original handles he really had no answer for me. They charged me $600, there's no way I will be paying that much for what was done especially since I am assuming they threw the handles away.
Description of Work: I had a faucet in my upstairs bathroom that would only run cold water.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$600

Elizabeth & Michael R.
12/2015
1.0
plumbing
  + -1 more
.
Description of Work: I used him about a year ago. What they did for me was looked at my sewer line and they were going to come back to me with an estimate for them repair. I paid them $700 already and they refused to perform the service. I have called the office over and over, but I never got the work done.
Rating CategoryRating out of 5
$700

Barbara E.
07/2015
1.0
plumbing
  + -1 more
.
Description of Work: I was given a quote to install a garbage disposal for $275 but when he finished, he gave me a bill for $680.
Rating CategoryRating out of 5
$680

Carol W.
01/2015
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: We have used the Frank Niesen Company many times. We've used them for a variety of plumbing and electrical issues. They are professional in every sense of the word and have, always, felt extremely confident with the work they have performed at our home. We highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra W.
10/2014
5.0
excavators, plumbing
  + 0 more
unknown
Description of Work: We had a been battling a problem with tree roots growing into and damaging our sewer line for approximately 2 years. Finally realizing we had to find a permanent solution, we got estimates from 4 companies. We settled on Niesen and are happy with our choice. Ben was very professional in assessing our problem and gave us two alternate solutions. Their price was similar to other estimates. However, they compacted the soil as they replaced it after the work, which meant NO LARGE HUMP of soil in our front yard for months upon completion! Added bonus in our book! | |Their staff was great to work with during the three days they were here. They dug up and removed a section of pipe that had been damaged by tree roots. Then used a camera to confirm the remaining pipe sections were in good shape. A sleeve was inserted and coated the remaining pipe to avoid future root invasion. | |We were looking for a longterm solution. We plan to live here for another 25-30 years, and are confident the work done will get us through without further sewer issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,600

Dwight E.
08/2014
1.0
plumbing
  + -1 more
I was told I would have a proposal by 7/25. I called 7/28 and was told that they were really busy and would get it to me ASAP. I called again on 8/4 and was told that the person that was doing my estimate was on vacation and it would be another week. I told them not to bother.
Description of Work: Came out on 7/22/14 to give an estimate on electrical/plumbing work at my home.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joan H.
06/2013
2.0
drain cleaning, plumbing
  + 0 more
Apparently, whole lot of work had to be done to fix the pipe that was broken and all the pipes leading all the way back to the dishwasher., so a little unclogging that was supposed to cost under $100 turned into a big job costing $12300.00. They broke my pipe but didn't give me a break on the cost to fix this.
Description of Work: We called them in to unclog a drain from our kitchen, When they pulled back the cable, they broke the drain arm at the t-fitting on the stack.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,230

sandy S.
06/2012
5.0
drain pipe
  + -1 more
He done a great job. I would recommend them for someone else to use. They were efficient and they cleaned up all the areas that needed to be cleaned . They were very polite.
Description of Work: I used The Frank Niesen Company to replace some piping coming out of the concrete in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$616

James L.
12/2011
5.0
plumbing
  + -1 more
We have used his services at least three times. They called ahead of time to let us know how far they were away and when they would be there. We are happy with their services and we would use them again in the future.
Description of Work: We have hired them for plumbing and refridgeration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John D.
06/2008
5.0
drain cleaning
  + -1 more
I think that overall my wife was pretty impressed. I was not here when they came. The response was pretty quick. They recommended a company to do the job. They said that this company might be able to reline the pipes, instead of replacing them and that that might be cheaper.
Description of Work: They located where the broken pipe was with the camera or video equipment. They noted any problems and gave an unofficial quote for repair. They marked the area with paint on the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KATIE C.
11/2006
5.0
gas logs
  + -1 more
Very Well. They answered my calls promptly and were able to provide an estimate for the work over the phone prior to coming to our home. Their staff arrived at our home as scheduled, did the work quickly, and kept the area clean. We'd definitely ask them to return.
Description of Work: The company was contacted to replace gas logs which were not working with our new set of propane gas logs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jon S.
09/2005
4.0
gas logs, water heater repair
  + 0 more
I HAVE USED TWO BROTHERS FROM THIS BUSINESS, MOSTLY FOR HEAT RELATED MATTERS: HOT WATER BOILER AND FIREPLACE. THEY ARE EXTREMELY GOOD AT WHAT THEY DO AND WORK VERY FAST. THEY DID BILL ME FOR EVERY MINUTE THEY COULD, AND I QUESTIONED MY TRIP TO THE PLUMBING STORE TO GET A VALVE THEY DID NOT HAVE ON THE TRUCK, BECAUSE I THINK THIS JUST EXTENDED THE TIME TO DO A VERY QUICK PLUMBING JOB AND I PAID FOR IT. REGARDLESS I PAID THE BILL AND WAS HAPPY WITH THE WORK. SKILL WISE, THEY ARE MAYBE THE BEST IN TOWN FOR HOT WATER BOILER REPAIRS.
Description of Work: INSTALLED OVERFLOW VALVE ON HOT WATER BOILER, AND INSTALLED UNVENTED FIREPLACE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LINDLEY W.
03/2005
5.0
plumbing
  + -1 more
THEY WERE PLEASANT, PROFESSIONAL, AND DID AN EXCELLENT JOB CLEANING UP. MADE EVERY EFFORT TO MINIMIZE THE DISRUPTION TO OUR HOUSEHOLD. WE WOULD BE MORE THAN HAPPY TO USE THEM IN THE FUTURE.
Description of Work: OUR OLDER HOUSE NEEDED TO HAVE A NEW WATER LINE INSTALLED FROM THE STREET TO THE HOUSE. THE PREVIOUS WATER LINE WAS ABOUT 80 YEARS OLD, AND IN DANGER OF BREAKING AND FLOODING THE BASEMENT. NIESEN PLUMBING CAME OUT AND RAN A NEW LINE INTO THE HOUSE. THE WORK INVOLVED BORING HOLES IN THE BASEMENT AND UNDER THE FRONT PORCH WALLS TO RUN THE LINE THROUGH, RUNNING THE LINE, HOOKING UP TO THE WATER SHUT OFF VALVE AT THE STREET, AND GETTING A NEW METER. OLD TREE ROOTS PREVENTED THEM FROM DOING THE BORING UNDERGROUND, AND THEY HAD TO DIG UP PART OF THE YARD TO INSTALL THE LINE. THEY VERY CAREFULLY WORKED AROUND A NEW TREE THAT WE HAD PLANTED, AND THEN PROFESSIONALLY REFILLED THE HOLES, LEVELED THINGS OUT, PLANTED GRASS SEED, AND COVERED WITH STRAW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ALI H.
09/2000
4.0
plumbing
  + -1 more
CAN TRUST THEM, GOOD ESTIMATES
Description of Work: FIXED LEAKING FAUCETS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

THOMAS M.
09/2000
4.0
plumbing
  + -1 more
unknown
Description of Work: BUILT SHOWER IN BASEMENT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    500 W. SHARON RD, Cincinnati, OH 45240

    www.frankniesencompany.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Gas Logs,
    Drain Pipe Installation,
    Water Heaters,
    Excavating,
    Electrical,
    Kitchen and Bath Remodeling,
    Lighting,
    Heating and Air Conditioning

    FAQ

    The Frank Niesen Company is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    The Frank Niesen Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Frank Niesen Company offers free project estimates.
    No, The Frank Niesen Company does not offer eco-friendly accreditations.
    No, The Frank Niesen Company does not offer a senior discount.
    Yes, The Frank Niesen Company offers emergency services.
    Yes, The Frank Niesen Company offers warranties.
    The Frank Niesen Company offers the following services: PLUMBING, HEATING/COOLING, ELECTRIC, WATER PRESSURE JET CLEANING, SEWER WORK, CERTIFIED BACKFLOW TESTER, VIDEO CAMERA INSPECTIONS ON DRAIN PIPING

    Contact information

    500 W. SHARON RD, Cincinnati, OH 45240

    www.frankniesencompany.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed