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Tepe Environmental Services

Landscaping, Lawn Irrigation, Pavers and Hardscaping,

About us

Tepe Landscaping is an award winning, full service landscape contractor with over 36 years of experience serving the Greater Cincinnati and Northern Kentucky areas. We provide a wide range of landscaping services from hardscapes, masonry, water gardens, outdoor living spaces, sprinkler, and outdoor lighting systems. We specialize in the design and building of outdoor living spaces. We are a single source design build firm. Our team consists of architects, designers and certified / licensed contractors, with unparalleled expertise, paver patios, outdoor kitchens, and outdoor living spaces. We are committed to customer satisfaction!

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Landscaping, Lawn Sprinkler, Landscape LED Lighting, Outdoor Living Spaces, Landscape Designs, and Masonry.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

3.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
10%
3
19%
2
10%
1
19%


Rating CategoryRating out of 5
quality
4.2
value
3.6
professionalism
3.8
responsiveness
3.7
punctuality
3.7
Showing 1-21 of 21 reviews

Robert R.
01/2017
5.0
landscaping, irrigation systems
  + 0 more
As expected
Description of Work: annual sprinkler service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom B.
12/2016
5.0
irrigation systems
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John D.
06/2015
5.0
landscaping, irrigation systems
  + 0 more
unknown
Description of Work: turned on irrigation system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$100

lisabeth G.
06/2015
1.0
landscaping
  + -1 more
I called to get estimates, but after two calls leaving all my info with someone still no one every called back!
Description of Work: I called to get estimates, but after two calls leaving all my info with someone still no one every called back!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Bin Y.
12/2014
5.0
irrigation systems
  + -1 more
Overall it's an excellent experience. Sales rep. Gerry followed up everything dedicatedly while on site tech Chris installed the system professionally. I am going to make an update next spring on the quality because it's too cold to run the system right now. They also offered to come in spring to go through the first run with me. Price also included three year service. Can't ask more! Definitely will recommend.
Description of Work: Installed a new sprinkle system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Brad M.
09/2014
3.0
landscaping
  + -1 more
They performed work for us.
Description of Work: Tepe provided design and subcontracting for a deck, stamped concrete patio. Tepe built a retaining wall.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$34,000

Dan M.
08/2014
2.0
landscaping
  + -1 more
PROJECT TOOK FOREVER. COMPANY WAS SOMEWHAT RESPONSIVE UP UNTIL A SIZABLE DEPOSIT WAS MADE. THEN PHONE CALLS WERE NOT RETURNED, APPOINTMENTS WERE MISSED, AND PROJECT WAS POSTPONED SEVERAL TIMES CAUSING A LATE PLANTING SCHEDULE. MANY PLANTS DIED AND THE REPLACEMENTS TOOK FOREVER TO ARRIVE. SOME BUSHES WERE REPLACED 2-3 TIMES AND STILL DID NOT SURVIVE. REASON: TEPE SAID THEY RECEIVED A and quot;BAD BATCHand quot; OF THAT TYPE OF BUSH. WE FINALLY CONTACTED ANOTHER LANDSCAPE COMPANY AND PAID RETAIL FOR 7 NEW BUSHES. ALL REPLACEMENTS ARE NOW THRIVING. MOST OF THE SMALL PERENNIALS WERE ONLY 3-4 INCHES HIGH WHEN PLANTED AND APPROXIMATELY 20%-30% OF THOSE DID NOT SURVIVE. THE REMAINING PLANTS ARE STILL ABOUT THE SAME ORIGINAL SIZE. NOW THERE ARE MANY BARE SPOTS IN THE LANDSCAPE. WE WAITED BEFORE SUBMITTING A REVIEW WHILE WE TRIED NURSEING THE PLANTS TO HEALTH...NO LUCK! MOST OF THE EXTENSIVE STONE WORK LOOKS GOOD. BUT THE GAPS BETWEEN THE LARGE PATIO STONES WERE FILLED WITH A MATERIAL TO SIMULATE GRAVEL. SOON AFTER THE PROJECT WAS COMPLETED, LARGE HOLES BETWEEN THE STONES APPEARED WHERE THE MATERIAL CAVED IN. TEPE WAS CONTACTED FOR A SOLUTION BUT NOTHING WAS DONE. WE HAVE SINCE CONTACTED ANOTHER LANDSCAPE COMPANY FOR A REDO...ALREADY!!!
Description of Work: LANDSCAPING AND STONE WORK

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$30,000

James N.
07/2013
1.0
landscaping
  + -1 more
The office says they want the job, but the service man won't call me.
Description of Work: I have a 15K gallon fish pond that has a leak in the plumbing. I contacted the office and was told that Dan Gottmann would contact me. After three calls to the office, I finally talked to Dan. He told me he would call me back. He hasn't called in six weeks. I tried to call him on both of his cell phones without any answer after leaving messages. I called the office and asked if they didn't want the job. They said that they would have Dan call me. He has not called.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Linda H.
08/2012
3.0
decks, landscaping, lighting, hardscaping
  + 2 more
I like their landscape designer a lot and thought the stone work was excellent. I thought the deck work was atrocious; it took forever to get a set of steps put on. They tried to keep me informed but really did not keep me informed. They had trouble getting the materials; it was just a series of multiple things that caused problems. We finally agreed to their work just so we could be done with it. It took a long time and it was not done like we wanted it to be.
Description of Work: I used Tepe Environmental Services to put in stonewalls and do landscape plans and a deck modification. They also put in exterior lights.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro

Juanita R.
06/2012
5.0
irrigation systems
  + -1 more
After installing the system they came out to make sure we knew how to use the system correctly and that all of the heads were working. They also wanted to make sure we did not have any questions. They also suggested on changing out our landscape lighting more efficient lighting system.
Description of Work: Installed a sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

MELISSA G.
06/2011
3.0
irrigation systems
  + -1 more
Have used Tepe for many years, but every year there is an issue with my irrigation system. For the past 2 summers, my water bills have been sky high, and I've received notices from the water co. about usage. Tepe could find no leaks in the system, and they even installed (at my expense) an extra shut-off to make sure no water was leaking into the yard. Finally, this year they inspected the backflow and found a crack. They repaired it, but never tested my system to make sure it works. They came out 3 times so far this year, and my system still isn't working properly. The first time they came out was to test the system. The 2nd time they came out they found the crack in the backflow, but had no part. A few weeks later they came out with the part and fixed it, but didn't test the system. So now, in early June, my system still isn't working properly. (Thank goodness for all that rain in April and May - I didn't need the system). I have put in a call to them to come back out and test the system, and I'm sure they will respond promptly, but geez, you'd think it shouldn't be this much trouble to get the system working properly.
Description of Work: They came out initially to trouble shoot the system, which had a leak somewhere. They found the leak, but didn't have the part to fix it. They came out again to fix the leak a few weeks later. The system still doesn't work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Sharon B.
04/2009
5.0
landscaping
  + -1 more
They came and fixed my landscaping. He did the foundation work and re-wired my whole front yard. Chris did a great job. He explained to me what he was doing. He got everything working perfectly.
Description of Work: Tepe Enviromental Services is who I used for my landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,477

Carey C.
04/2009
4.0
irrigation systems
  + -1 more
They opened up the sprinkler system, and did a repair. They came on time and worked very efficiently. They answered all my questions thoroughly. I had used them in the past as well. Their pricing is a bit high, but their quality of work is good.
Description of Work: They checked my sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Dana P.
12/2008
1.0
landscaping
  + -1 more
This company has some decent employees but incredibly lousy owners (Greg and Mark) who not only treat their employees lousy they also have zero concern for customers concerns and problems. Too bad the employees don't own the company!! My builder warned me not to use them. I should have listened. Also: This company KNOWINGLY hires illegals and basically laughs about it if you question the owners about it. I am not discriminating against employees who may not speak English these employees straight out admitted they were illegal. Don't expect the treatment in service that you get during the sales process, they are overly priced, unresponsive and work is mediocre at best.
Description of Work: Over nine months to semi-complete the landscape job...Hours and hours spent tracking down and meeting (taking off work to meet THEIR schedule) to complete what was promised...To date several promises not kept. Entire neighborhood made negative comments. Worst company I have ever dealt with!! Ask around heavily; their reputation has severely deteriorated.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$21,000

Response from Tepe Environmental Services
Dear Member, Thank you for the review. I'm sorry that you are experiencing difficulties with services we provided. Please contact us at support@tepeservices.com so that we may get more details about your concerns and resolving them promptly. Sincerely, Tepe Services Support Team

Mark K.
10/2008
4.0
decks
  + -1 more
They did an excellent job...would of given them an A but the follow up wasn't the best...it took repeated attempts to even get them to come out and give us an estimate. But the work was top notch!
Description of Work: Installed a new patio in our backyard where we used to have an above ground pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Carey C.
08/2008
3.0
irrigation systems
  + -1 more
The serviceman, Dave, came at the agreed upon time, but stated he would need to come back, because I had more than 6 heads that needed replacement. We walked the yard and he placed flags at the heads that needed to be adjusted. I asked for an estimate and he stated that the office does not give him pricing information. I expected an estimate. I informed Dave that when the heads near the street get replaced I want them moved 1 foot away from the curb. Two weeks after the "estimate appointment" I called the Tepe Environmental Services and they stated the scheduler had been out of town, but they would get back to me.A message was left on my answering machine concerning the date they would be out. The garage door was left open on the appointed date for access to the system, and work was completed on that day. The heads near the street were replaced and NOT moved. I did not have 22 broken heads, but 22 heads were replaced. I believe every flag had a head replaced. A number of the heads arc of rotation were not well adjusted. THE COST WAS OUTRAGEOUS. $134/HOUR FOR 2 MEN. ON TOP OF THIS THEY CHARGE A NOMINAL FUEL SURCHARGE OF $5. I know why they did not give me an estimate they were embarrassed. The serviceman took the liberty of replacing heads that were still functional. The heads may have leaked a little, though I even question this, they did not need to be replaced. The work was done and a bill sent. Annual finance charges 1% per 15 days.
Description of Work: I have a 15 year old lawn irrigation system that had some leaking heads. I called for an estimate for replacement of some of the heads and adjustment of the system. On the date of service the serviceman replaced 22 heads.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$1,660

Linda C.
04/2008
1.0
landscaping
  + -1 more
NO CALL BACK SO I WILL NOT BE DOING BUSINESS WITH THIS COMPANY.
Description of Work: TEPE PUT THE LANDSCAPING & IRRIGATION SYSTEM IN WHEN HOME BUILT 9 YRS AGO BY PREVIOUS OWNER. I CALLED THEM 2 WKS. AGO TO GET ADDT'L LANDSCAPING QUOTE. MAN CALLED BACK 3 DAYS LATER & SAID HE WOULD COME BY & LOOK AT THE PROBLEM AREA WHERE WATER SITS. I HAVE NOT HEARD FROM ANYONE SO I CALLED BACK & LEFT MESSAGE ON RECORDER ON 4/11/08. STILL NO CALL BACK SO CALLED AGAIN TODAY & EXPRESSED CONCERN TO RECEPTIONIST THAT MAYBE THEY AREN'T REALLY INTERESTED IN MY BUSINESS SINCE NO ONE CALLS BACK. SHE TOOK MESSAGE & SAID SHE WOULD HAVE SOMEONE CALL ME TODAY. OF COURSE, NO CALL BACK AGAIN.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Tepe Environmental Services
Dear Member, Thank you for the review. I'm sorry that you are experiencing difficulties with services we provided. Please contact us at support@tepeservices.com so that we may get more details about your concerns and resolving them promptly. Sincerely, Tepe Services Support Team

SUSAN & TODD A.
09/2007
5.0
irrigation systems
  + -1 more
Greg came out to discuss our needs and had an estimate within a very short time. The job was started within a week of submitting our deposit. The team had its work cut out for them as they were installing this in a yard that had not had rain for weeks. Nevertheless they did an excellent job and returned the yard to its near original condition with grass seed applied to areas where work was done. Within two weeks the yard was green and the areas with the pipes barely noticeable. The guys who performed the installation were friendly, knowledgeable and professional. All equipment and supplies seem to be top notch. After watching the installation process, which took a couple of days, I feel we got our money's worth and are very happy with the final product. A technician also returned two weeks later to re-adjust all spray heads and answer any questions. I would definitely recommend this service.
Description of Work: Installed new Rainbird sprinkler system, with rain sensor, over front and side yards of a 1/3 acre lawn. Used approximately 26 sprinkler heads of varying types throughout seven zones. Included all plumbing with water meter as well as remote control box.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

MEGAN H.
08/2006
5.0
hardscaping
  + -1 more
Beautiful design, love using the new outdoor space. Bob the installer went above and beyond, even working weekends to complete.
Description of Work: Design and installation of landscape design including new paver patio, retaining wall and new flower beds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

MEGAN H.
08/2006
5.0
landscaping
  + -1 more
Beautiful design, love using the new outdoor space. Bob the installer went above and beyond, even working weekends to complete.
Description of Work: Design and installation of landscape design including new paver patio, retaining wall and new flower beds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

KENNETH M.
10/2004
2.0
hardscaping
  + -1 more
unknown
Description of Work: STONE WALL BUILT & OUTDOOR LIGHTING INSTALLED.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$17,000

    Contact information

    7021 Cleves Warsaw Pike, Cincinnati, OH 45233

    http://www.tepeservices.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Lawn Irrigation,
    Pavers and Hardscaping,
    Decks and Porches,
    Lighting,
    Landscaping - Lighting

    FAQ

    Tepe Environmental Services is currently rated 3.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Tepe Environmental Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Tepe Environmental Services offers free project estimates.
    Yes, Tepe Environmental Services offers eco-friendly accreditations.
    No, Tepe Environmental Services does not offer a senior discount.
    Yes, Tepe Environmental Services offers emergency services.
    Yes, Tepe Environmental Services offers warranties.
    Tepe Environmental Services offers the following services: Landscaping, Lawn Sprinkler, Landscape LED Lighting, Outdoor Living Spaces, Landscape Designs, and Masonry.

    Contact information

    7021 Cleves Warsaw Pike, Cincinnati, OH 45233

    http://www.tepeservices.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM