Tarvin Plumbing

TWO MEN TOOK TWO HOURS TO REPLACE THE SUMP PUMP. FIRST, I AM DISAPPOINTED THAT TWO MEN (INSTEAD OF ONE) WERE SENT FOR THIS TYPE OF JOB (THUS, I HAD TO PAY FOR BOTH). SECOND, I THINK THEY TOOK TOO MUCH TIME, ESPECIALLY FOR TWO MEN. THIRD, I CALLED TARVIN AT 6:00 A.M. WITH A FLOODING BASEMENT. A PLUMBER CALLED BACK AT 6:30 A.M. HE OBTAINED DIRECTIONS TO MY HOUSE AND I WAS UNDER THE IMPRESSION THAT HE WOULD BE OUT BY 8:30 A.M. AS A RESULT, I CANCELLED ANOTHER PLUMBER THAT TOLD ME HE COULD GET TO ME BY LATE MORNING. AT 8:30 A.M., I RECEIVED A CALL FROM A DISPATCHER TELLING ME THAT A PLUMBER WOULD BE OUT BY 2:30 P.M. AND THAT I MUST HAVE MISUNDERSTOOD THE FIRST PLUMBER. IF I DID, WHY DID HE GET DETAILED DIRECTIONS TO MY HOUSE AND TALK ABOUT DRIVING THROUGH THE MORNING RUSH HOUR TRAFFIC?

ALL PEOPLE VERY EASY TO WORK WITH AND SCHEDULE. THEY WENT OUT OF THEIR WAY TO HELP ME AND FIT ME IN. THE HOUSE IS OLD AND PLUMBING WAS PRETTY WORN OUT. I''LL USE THEM AGAIN.

EXCELLENT WORK, BUT PRICE SEEMED HIGH--THOUGHT THAT PAYING FOR TRAVEL TIME WAS A LITTLE EXCESSIVE.

GREAT COMPANY!! I ALSO USED A COUPON FROM ANGIE`S LIST.

RECEPTIONIST VERY PLEASANT. PLUMBER FOLLOWED UP WITH ME AT WORK, SINCE I WASN`T AT HOME AT THE TIME OF THE SERVICE.

THE PLUMBER SEARCHED FOR THE SOURCE OF WATER DRIPPING FROM SECOND FLOOR TO FIRST FLOOR, HOWEVER, BECAUSE THE WATER WAS NOT LEAKING AT THE TIME OF THE PLUMBERS VISIT, HE WAS NOT ABLE TO LOCATE THE SOURCE. I DECIDED TO WAIT UNTIL THE LEAK STARTED AGAIN BEFORE HAVING HIM BEING TO TEAR INTO THE WALL. THE PLUMBER WAS VERY COURTEOUS AND TRIED VERY HARD TO LOCATE THE LEAK. HE COVERED ALL WORK AREAS AND CLEANED UP AFTERWARDS.

ALL SUBCONTRACTORS (ESPECIALLY "TILE GUYS") WERE GREAT!

I HAVE ALWAYS BEEN PLEASED WITH THE JOB PERFORMED BY TARVIN PLUMBING. I HAVE USED THEM A NUMBER OF TIMES TO MY COMPLETE SATISFACTION EVERY SINGLE TIME.

I WAS DELIGHTED! THEY SHOWED UP WHEN THEY SAID THEY WOULD FOR THE PRICE THEY SAID THEY WOULD DO IT FOR. EVERYTHING WAS GREAT! I GOT WHAT I PAID FOR.

HAD TO PAY TRAVEL EXPENSE OF $75 EVEN IF THEY DID WORK DUE TO DISTANCE THEY HAD TO TRAVEL. DO NOT DO AN ESTIMATE BASED ON INSPECTION OF WORK, THEREFORE, NO REAL WAY TO COMPARE. ALSO, DO NOT WORK WITH PVC, ONLY COPPER, WHICH ADDS TO EXPENSE.

THEY RESPONDED TO MY CALL AND SENT A PLUMBER THE SAME DAY. WELL DONE.

PROFESSIONAL WORKERS. VERY EXPENSIVE FOR 45 MINUTES WORK. TOOK AN HOUR FOR THEM TO SHOW UP, TIME FOR WHICH I WAS CHARGED.

THEY ALSO CHECKED SOME DRAINS FOR THEM AND WAS VERY HONEST ABOUT WHAT NEEDED TO BE DONE.,

THEY WERE VERY NICE OVER THE PHONE. SHE WAS VERY FORTHRIGHT ABOUT HOW QUICK THEY COULD GET BACK TO US. THEY WERE VERY QUICK TO GET OUT AND THE SERVICE GUY WAS VERY KNOWLEDGEABLE AND HELPFUL ABOUT SHOWING ME HOW TO USE THE SYSTEM.

I CAN HIGHLY RECOMMEND THIS COMPANY. I WILL USE THEM AGAIN WHENEVER NEEDED. NOBODY GETS AN "A" ON PRICE HOWEVER I DO CONSIDER TARVIN A GREAT VALUE.

TARVIN PLUMBING HAD TO SPECIAL ORDER OUR WATER HEATER, AS WE NEEDED A SHORT MODEL. THEY WERE VERY ACCURATE IN THE ESTIMATE OF TIME IT WOULD TAKE TO GET THE SPECIAL ORDER IN TO THEIR OFFICE. THE WORKMAN SHOWED UP RIGHT ON THE DOT OF WHEN HE ESTIMATED HE WOULD BE AT OUR HOUSE. HE CLEANED UP THE WORK AREA SO THAT WHEN I CAME HOME FROM WORK, THERE WAS NO MESS AND LOTS OF HOT WATER. TARVIN PLUMBING IS WORTH THE EXTRA MONEY AS THEY ARE VERY PROFESSIONAL. I''VE HAD NOTHING BUT EXCELLENT SERVICE FROM THEM IN ALL THE CALLS THEY''VE MADE TO OUR HOME.

POOR COMMUNICATION PREVENTED COORDINATION AND PROFESSIONALISM.

THEY WENT WELL OVER THEIR ESTIMATE. THEY SENT A "HELPER" WHO SEEMED TO DO NOTHING BUT COST ME ADDITIONAL MONEY. THEY STAINED SEVERAL ITEMS DURING THE PROCESS. OVERALL THE WORK WAS GOOD, THE SERVICEMEN WERE POLITE AND DID GOOD WORK.

THE PLUMBER THEY SENT DID NOT HAVE HIS REGULAR TRUCK AND THUS DID NOT HAVE ALL THE PARTS HE NEEDED. I HAD TO HAVE THEM COME BACK TO REPLACE A PART HE WAS MISSING, BUT THOUGHT I DID NOT NEED. HE ALSO, LEFT IN THE MIDDLE OF MY JOB TO HELP SOMEONE ELSE. HE DID NOT UNDERSTAND THAT I HAD TO GO TO WORK AND WAS WAITING FOR HIM TO COMPLETE THE WORK AT MY HOUSE. HE ALSO CHARGED ME FOR BOTH TRAVEL TIME TO AND FROM MY HOME BECAUSE I WAS FIRST AND LAST SITE OF THE DAY. THEY WERE VERY RECEPTIVE TO MY QUESTIONS AND COMPLAINTS, AND FIXED EVERYTHING TO MY COMPLETE SATISFACTION.

MIKE WAS PROMPT TO SCHEDULED APPOINTMENT TO ESTIMATE THE JOB. PROVIDED WELL WRITTEN, CLEAR PROPOSAL. SCHEDULED WORK AND COMPLETED IN TIME AGREED TO/ WORK WAS CAREFULLY DONE AND AREA LEFT THOROUGHLY CLEAN. ALL DEBRIS WAS REMOVED FROM THE SITE. VERY CUSTOMER FRIENDLY. WOULD HIGHLY RECOMMEND THIS CONTRACTOR.

VERY HAPPY, THEY GAVE ME HONEST OPINIONS, WHICH I APPRECIATE, BECAUSE I DON'T HAVE TIME TO SHOP AROUND.

THE SERVICEMAN WAS VERY POLITE AND WOULD LISTEN TO MY CONCERNS REGARDING A FAUCET. HE ASSUMED WHAT WAS WRONG WAS ONE THING BUT I THOUGHT IT WAS ANOTHER AND HE LISTENED AND DECIDED I WAS RIGHT (I WAS AND ALREADY HAD THE PART). HE WAS VERY CAREFUL (A LITTLE ON THE SLOW SIDE). I ALSO FELT THE TIME CHARGED WAS ROUNDED UP TOO MUCH.

HAD A LOT OF PROBLEMS. FIRST PLUMBER BROKE MY TOASTER, BURNED OUT THE MOTOR IN MY HOT TUB & BURNED OUT THE HOT WATER DISPENSER. I HAD 3 APPOINTMENTS TO FIX THESE PROBLEMS.

PROFESSIONAL, NEAT AND TIDY, VERY NICE, PUNCTUAL

SAID THEY WOULD BE OUT THE NEXT DAY. DIDNT SHOW UP. MEMBER CALLED AND WAS TOLD IT WOULD BE AT LEAST 10 DAYS BEFORE ANYONE COULD COME OUT. WILL NEVER USE AGAIN.