Tarvin Plumbing

WORK WAS DONE AS REQUESTED BUT THE PRICE WAS MUCH HIGHER THAN I EXPECTED.

DAVE'S WORKMANSHIP SEEMS VERY GOOD AND HE WAS EXTREMELY PROMPT AND PROFESSIONAL. HE ACTUALLY WORKED WHILE I WAS NOT HOME, AND WHEN I ARRIVED, HE SEEMED TO BE WORKING DILIGENTLY. VERY FOCUSED AND VERY INDUSTRIOUS.. ALSO, THEIR COMMUNICATION WAS EXCELLENT. KEEP IN MIND THAT IF YOU ORDER AN ITEM AND THEN DON'T DO BUSINESS WITH THEM, THERE IS A 25% RESTOCK CHARGE. HOWEVER, ONE THING I LIKE ABOUT THEN IS THAT THEY WILL BILL YOU NET 30 (ON CREDIT) IF YOU HAVE DONE BUSINESS WITH THEM BEFORE.

THEY DID AN EXCELLENT JOB. THEY CAME OUT SEVERAL DAYS AFTER I CALLED. I DID NOT HAVE MY ANGIE'S LIST COUPON BUT EXPLAINED THE SITUATION OVER THE PHONE AND THEY WILL BE SENDING ME A CHECK. THE CLEAN UP WAS VERY GOOD.

TARVIN INSTALLED A NEW WATER HEATER BUT IT BEGAN LEAKING SHORTLY AFTER INSTALLATION. ASKED TARVIN TO INSPECT IT AND, AFTER BEING CHARGED AN $80 SERVICE FEE, WAS ADVISED THE WATER HEATER NEEDED AN EXPANSION TANK - AT AN ADDITIONAL COST OF $150-175. WE OBTAINED A SECOND OPINION DUE TO THE HIGH COST QUOTED BY TARVIN. WHEN THE SECOND PLUMBER CALLED TARVIN AND INQUIRED WHY TARVIN FAILED TO INSTALL THE EXPANSION TANK DURING THE ORIGINAL INSTALLATION (AS REQUIRED BY THE CITY), TARVIN'S OWNER HUNG UP ON HIM. WHEN MY HUSBAND MADE A FOLLOW-UP CALL TO THE OWNER TO DETERMINE THE PROBLEM, TARVIN'S OWNER HUNG UP ON MY HUSBAND. DUE TO THIS UNPROFESSIONALISM, WE WOULD NEVER USE THIS COMPANY AGAIN!

THEY WERE VERY PROFESSIONAL. THEY WERE VERY POLITE AND THEY WERE ON TIME. I WAS VERY HAPPY WITH THEIR SERVICE OVERALL. THEY HAD TO CUT OUT PART OF THE CEILING FOR THE REPAIR. I GAVE ME A CONTACT PERSON TO CALL TO FIX THE PLASTER WORK.

PRICE SEEMED HIGH, BUT FOR THE EXCELLENT SERVICE IT WAS WORTH IT.

CALLED AND CAME OUT WITHIN TWO HOURS OF MY CALL. I WILL USE AGAIN. CO ONLY USES COPPER PIPING AND NEVER USES PLASTIC. PRICE WAS REASONABLE.

PLUMBING PARTS WERE MORE THAN HALF THE TOTAL COST.

HAVE USED THEIR SERVICE SEVERAL TIMES AND HAVE BEEN VERY PLEASED WITH THEIR WORK

DAVE THE PLUMBER MADE SURE WE WERE HAPPY.

I HAD A COUPON FOR $25 OFF WHICH WAS TOLD IT WAS FOR NEW CUSTOMERS ONLY. TECH CALLED OFFICE TO MAKE SURE AND COMPANY SAID THAT THAT WAS CORRECT. THE COUPON DOES NOT SPECIFY THAT ANY WHERE IN THE PRINT.

DON'T BE DISCOURAGED BY THEIR MONTRA THAT 'WE DO THE WHOLE REMODELING PROJECT.' MIKE TARVIN SEEMED HAPPY TO PERFORM JUST THE PORTION OF THE WORK WE NEEDED, TOOK THE TIME TO MAKE SURE HE UNDERSTOOD EXACTLY WHAT THAT WAS, AND OFFERED HELPFUL SUGGESTIONS. THE WORK WAS TOP QUALITY. THEY COULD STAND TO CHANGE SOME BUSINESS PRACTICES TO MAKE IT EASIER TO EMPLOY THEM, LIKE THEIR OFFICE HOURS, WHICH ARE A BIT RESTRICTIVE FOR CUSTOMERS WITH A 9-5 JOB.

SERVICE PROFESSIONALS ARRIVED JUST HOURS AFTER CALLED. PROMPT AND PROFESSIONAL. WE WOULD CALL THEM AGAIN.

INITIALLY, THEY CHARGED ME $70.00 TO TELL ME MY TOILET WAS BROKEN, CHECKED THE WATER PRESSURE. I CALLED THEM BACK AND EXPLAINED TO THEM THAT I DIDN'T FEEL LIKE I SHOULD HAVE BEEN CHARGED THAT MUCH FOR THAT. THEY WERE VERY RESPONSIVE, AND THEY WERE MORE THAN WILLING TO GIVE ME A WHOLE REFUND. I WAS HAPPY THAT THEY WENT TO THAT EFFORT TO MAKE ME HAPPY!

THE PERSON WHO REPAIRED THE ITEMS WAS GREAT. HE WAS HELPFUL AND EXPLAINED WHAT WAS NEEDED.

I HAVE USED TARVIN 2 TIMES NOW (JANUARY & MARCH) FOR TWO DIFFERENT PROBLEMS. THEY HAVE EXCEEDED MY EXPECTATIONS IN ALL AREAS. I THINK THEY ARE ONE OF THE MOST HONEST PLUMBING SERVICES I HAVE EVER USED. THANKS ANGIE''S LIST, AND THE COUPONS HELP TOO!

THEY WERE HERE WITH IN TWO HOURS FROM THE TIME I CALLED - THATS OUTSTANDING! I WOULD HOWEVER LIKE AN EXPLANATION OF THE LABOR CHARGES ON MY BILL; LIKE WHAT THEIR HOURLY CHARGE WAS. NONETHELESS ID HIRE THEM AGAIN.

TARVIN CHARGES MINIMUM ONE HOUR, INCLUDING TRAVEL TIME (WHICH THE DISPATCHER TRIES TO MINIMIZE). THE ONLY GUARANTEED APPOINTMENT TIME YOU CAN GET IS THE FIRST SLOT OF THE DAY. AFTER THE FIRST HOUR, TIME IS CHARGED BY THE 1/4 HOUR. THEY ALSO CHARGE $20 FOR DRAIN CLEANING EQUIPMENT, WHICH SEEMED EXPENSIVE. VERY PROFESSIONAL AND KNOWLEDGEABLE PLUMBER; USED QUALITY MATERIALS ON THE TOILET. TOILET WAS NOT COMPLETELY FIXED AFTER THE FIRST VISIT (FLUSH VALVE NOT ADJUSTED PROPERLY). THEY WERE PROMPT AND COURTEOUS ABOUT FIXING THE PROBLEM. I WAS CHARGED FOR THE PART AND ONLY A PORTION OF THE PLUMBER''S TIME (1/4 HOUR, NO TRAVEL TIME). I FELT THIS WAS REASONABLE SINCE HE WOULD HAVE SPENT THE SAME AMOUNT OF TIME MAKING THESE ADJUSTMENTS ON THE FIRST VISIT.

THEY WERE VERY NICE WITH EXPLAINING EVERYTHING. VERY PROMPT AND EFFICIENT!

I FEEL THEY WERE A LITTLE PRICEY AND IF I HAD HAD TIME I WOULD HAVE SHOPPED AROUND. BUT ON THE OTHER HAND, EVEN THOUGH I WAS NOT A CURRENT CUSTOMER, THEY FIT ME IN THEIR SCHEDULE RIGHT AWAY WHICH I TRUELY APPRECIATED.

THEY WERE REALLY EXPENSIVE! THEIR WORK WAS 1ST RATE. THEY DID DO A FINE JOB BUT I JUST FELT LIKE, I COULD GET A BETTER DEAL SOMEWHERE ELSE.

TARVIN IS AND EXCELLENT PLUMBING CO. IVE USED THEM FOR 10 YEARS.

THEY WERE VERY NEAT - THEY COVERED THE AREA AROUND WHERE THEY WERE WORKING WITH A TARP AND THEY DID A NICE JOB CLEANING UP. OVERALLTHEY DID A GOOD EXPERIENCE.

HONEST, TRIED TO FIX RATHER THAN REPLACE

PHIL WAS VERY COURTEOUS AND PROFESSIONAL AND TOOK SOME TIME TO MAKE SOME SUGGESTIONS ABOUT SOME BATHROOM REPAIR THAT NEEDS DONE IN THE FUTURE. WAS THE ONLY COMPANY THAT RESPONDED TO MY CALLS WITHIN AN HOUR.