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Sustainergy Cooperative

Insulation, Energy Efficiency Auditing, Solar Panels,

About us

Sustainergy Cooperative is a worker-owned energy efficiency and solar company that helps homeowners reduce energy costs and increase their comfort by performing energy assessments, installing insulation and solar, and by focusing on upgrades with the fastest return on investment. Sustainergy's Building Performance Institute (BPI) certification allows them to use a building science centered approach to every customer by installing solutions - not products.

Business highlights

11 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Eco Friendly

Services we offer

Insulation Types: Foam, Cellulose, Fiberglass, Rigid board, Weatherization, Crawlspace Encapsulation, Basement Insulation, Air Sealing, Venting, Dense Packing, Slope Ceilings, Duct Work Insulation. Infrared Camera Assessments & Blower Door Tests.

Services we don't offer

Boilers. Furnaces. HVAC. Water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 26-50 of 54 reviews

Chris S.
08/2018
5.0
insulation
  + -1 more
They were great!
Description of Work: Insulation of garage ceiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Vincent C.
09/2017
5.0
home inspection, insulation
  + 0 more
Great, I was pleased.
Description of Work: Great work and extensive detail. Checked the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Sustainergy Cooperative
It was our pleasure!

Nick V.
02/2017
5.0
insulation
  + -1 more
Sustainergy team was very professional, punctual, and clearly did good work. They also did a great job of cleaning up afterwards and stayed as long as it took to complete the job as originally discussed. I would recommend them if you need any creative solutions to help with increased energy efficiency, cold or drafty rooms, or avoiding a frozen or burst pipe in your future.
Description of Work: Insulation blown into the floor joists below the bathroom that were also above the garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Sustainergy Cooperative
[Member Name Removed], thank you for your kind words. It was good working with you and I hope your frozen pipe problem is a thing of the past. If you ever have any concerns don't hesitate to call.

Pamela S.
02/2017
1.0
insulation
  + -1 more
thus far there has not been any returned calls or followup from this company.
Description of Work: i paid for this special. i received the confirmation and an email from the company requesting me to contact them. called the number from the email and left a message. to date i have yet to receive a response back, how do i get a refund?
Rating CategoryRating out of 5

Response from Sustainergy Cooperative
Hello Mrs. [Member Name Removed], It was great to meet you at your house and know that you no are satisfied with our service. We are really sorry that it took a while for us to put you in the schedule, but as I mentioned to you, we transitioning the receptionist role and had some issue with the transition. I am glad to know that there are many opportunities in your house to make it more energy efficient as you see in the report I sent you. Please, let us know if you ever have any questions. Finally, we have worked very hard for our high reviews and we would be grateful if you could update the rating that you originally gave us and reflect a rating that now you feel after experiencing our service. Thank you in advance for your patience. All the best, Sustainergy team.

Nahaliel K.
01/2017
5.0
insulation, energy audit
  + 0 more
We worked with Flequer -- he was great -- spent over an hour at our home walking through with us, pointing out various potential energy conservation measures and their expected payback. He then worked with us to prioritize since we didn't have an unlimited budget. We ended up deciding to insulate the attic first, and prioritize other projects for future years. He also did all the paperwork for us to qualify for a $250 rebate from Duke Energy -- the check arrived a couple months later, and he did all the work! Our home is much more comfortable and the project was worth every penny. The company is worker-owned which means all their crew -- from sales to installation -- are incentivized to do the job right so they don't have to come back. A great experience -- we will certainly use them again.
Description of Work: Insulation of attic, overall energy audit of our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Sustainergy Cooperative
Mr. [Member Name Removed], Thank you so much for the kind words and for allowing us to work with you. It was great to work with you and we hope that you see the benefits of the insulation in your energy bills soon. Although this weather may make it take a while. Please, let us know if you ever need us again or if you you have any questions about the insulation upgrade. We will be glad to help. All the best, Sustainergy team

Heddy B F.
01/2017
5.0
insulation, lighting, energy audit
  + 1 more
The sales person was the most honest and trustworthy, you can not go wrong with then, our house is way more comfortable. Friend of my looked in the attic, he came down and sad, this is the best job of installation I ever seen.
Description of Work: I will rate them A plus did a outstanding job, will recommend them to all my friends,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Sustainergy Cooperative
Mrs. [Member Name Removed] Thank you very much for the review. Happy clients are the lifeblood of our company and we would be nowhere without you. Im very glad to hear that you are already feeling a difference in the comfort of your home.Thank you so much for working with us. Please, let us know if you ever need us again or if you you have any questions about the insulation upgrade. We will be glad to help. All the best, Lindsey

Walter D.
01/2017
1.0
insulation, energy audit
  + 0 more
This was a scam from the beginning. When the contractor was contacted they stated that the service they provided was free of charge to all but Angie's customers who paid 49 USD. They come out for free to give an estimate for work to be completed later. Shows Angie's cannot be trusted. Won't be buying anything else.
Description of Work: This was a scam from the beginning. When the contractor was contacted they stated that the service they provided was free of charge to all but Angie's customers who paid 49 USD. They come out for free to give an estimate for work to be completed later. Shows Angie's cannot be trusted. Won't be buying anything else.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Response from Sustainergy Cooperative
Dear Mr. D., We are very sorry that you feel frustrated and the the person that you talked to was not clear enough with you, but it seems like there was a misunderstanding that could be easily fixed. Angie's List members get an additional $200 for this deal towards the work needed based on our recommendations. Only certain deals get that and certainly, not our free evaluations. I guess the miscommunication was because our company offers several services. We have basic evaluations that we offer for free, also whole house insulation assessments, energy assessments, and even energy audits. All this can cost from $20 -$400, some of them require $8000 in equipment. Mr D., we will be happy to speak with you and fix any issues that you might feel and honor the $200 Angie's List discount, as well as the energy assessment. As you can see in our site, we are a worker-owned business. We share the profits that we generate among the workers. We take pride of our outstanding reviews because we are honest and worked hard for it. We also believe that if there an issue like this that we can not solve, we should not be in business. Please, let us know how we can make this right for you and we promise you that we will do our best. Thank you. Respectfully, Sustainergy Cooperative Team.

Dante G.
12/2016
5.0
energy audit
  + -1 more
great job and extremely knowledgeable.
Description of Work: overall house inspection of insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Sustainergy Cooperative
Thanks for the kind words!

Cindy R.
11/2016
5.0
insulation, energy audit
  + 0 more
Went very well. They arrived on time . After the audit they made a few recommendations and wrote up a proposal. No pressure . We thought the proposal was very reasonable and have made an appointment with them to implement their recommendations.
Description of Work: They came out for an energy audit .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sustainergy Cooperative
[Member Name Removed], Thank you so much for having us work for you. I hope your holidays went well. I hope that you have seen and felt the benefits of the insulation in your energy bills and your indoor comfort. A happy client is the life blood of our business and we would be nowhere without you. Please, let us know if you ever have any concerns or suggestions. All the best, -Lindsey

Lynda E.
11/2016
5.0
insulation
  + -1 more
Went well. I have a better understanding of what needs to be done and am still working with this company to accomplish it.
Description of Work: attic insulation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sustainergy Cooperative
That's what we do :)! Thanks so much!

Roganne L.
10/2016
5.0
energy audit
  + -1 more
Went well. Very satisfied after follow-up visit Had one issue, contacted them same day and my issue was resolved within a week.
Description of Work: They did attic and basement inspection. Provided findings/ pictures/next steps and cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Sustainergy Cooperative
Thanks! We're so happy everything worked out and are very glad you enjoyed your experience overall!

Beth N.
10/2016
5.0
insulation
  + -1 more
Great - they were awesome.
Description of Work: Insulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Sustainergy Cooperative
Thanks! You were awesome as well :)!

Phillip R.
10/2016
5.0
insulation
  + -1 more
No problems, the work was good.
Description of Work: Insulation installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Sustainergy Cooperative
Thanks so much. We aim to please!

Roberta S.
09/2016
5.0
insulation, lighting
  + 0 more
They were excellent. Very clean, went above and beyond. They did a really nice job. They test it before and after they do the job and they give you the results so if you can get money back from the government you have the paperwork. Any little touch up paint they needed to do they did. They put tarps throughout the hallway so nothing would get into the carpet and they wore the little footed shoes. It was all done on one day. I thought the price was good, we had 4 quotes and they were competitive. Highly recommend.
Description of Work: I used Sustainergy Cooperative for new sealed LED light fixtures, insulation in attic, repaired a hole up there where the wood pecker made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,864

Response from Sustainergy Cooperative
Thanks so much for the kind words! It was very nice meeting you and getting to work on your lovely home!

Ryan L.
09/2016
5.0
insulation
  + -1 more
Very well. On time and professional!
Description of Work: Just an inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sustainergy Cooperative
We're so happy to hear you enjoyed your experience! It was a pleasure working with you!

Kris W.
08/2016
5.0
insulation, energy audit
  + 0 more
exemplary. being an older house, they did the best they could
Description of Work: attic insulation, basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Pat M.
08/2016
5.0
insulation, energy audit
  + 0 more
Very good and very professional and he has the technology to evaluate
Description of Work: Energy audit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sustainergy Cooperative
Thanks! We aim to please!

Donald B.
08/2016
5.0
energy audit
  + -1 more
Very Good!!
Description of Work: Energy Audit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sustainergy Cooperative
Thanks! We try!

Pat M.
08/2016
5.0
insulation, energy audit
  + 0 more
Very good good service and they can save you money
Description of Work: Inspection of insulation and a energy audit with a camera on the exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean C.
07/2016
5.0
insulation, energy audit
  + 0 more
I have nothing but great things to say about my experience with these guys. They were very knowledgeable and professional. I feel very comfortable referring my friends to sustainergy and plan to work with them again in the future.
Description of Work: Attic insulation. Air sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Sustainergy Cooperative
Thanks so much! It really was a pleasure working with you as well!

Cathryn S.
07/2016
5.0
insulation
  + -1 more
Mr. Vera was friendly, outgoing, and willing and able to answer all questions. The presentation of what could be done to improve our energy savings was through and low pressure. We are able to have improvements done at our convenience.
Description of Work: Mr. Vera did a detailed inspection of our home to develop an energy saving plan for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Sustainergy Cooperative
We're very happy you enjoyed your experience. It was nice meeting you.

Nick D.
07/2016
5.0
insulation, energy audit
  + 0 more
It went great. Flequer & company are very professional and knowledgeable. Would hire them again in a heartbeat!
Description of Work: Performed an energy audit and then insulated my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sustainergy Cooperative
We're very happy you enjoyed your experience! It was nice getting to know you and helping improve your comfort level and reduce your energy bill!

Shumei R.
06/2016
5.0
insulation
  + -1 more
Great company , taking the time and effort to evaluate the possible solutions . Didn't use any further service as our flat roof is also vented and no space for more insulation . But I have learnt a lot from him .
Description of Work: Infrared scan the walls and ceiling for weak insulation and brainstorming for possible insulation addition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Sustainergy Cooperative
We're happy we could help!

Rian K.
07/2015
5.0
energy audit, insulation
  + 0 more
The work will be scheduled just as soon as my husband finishes some work in the attic. I can hardly wait to feel the difference and see the utility bill.
Description of Work: They came to do an energy audit. They were on time for the appt., very professional and really did a thorough audit. They seemed very willing to explain their business interest and showed a sincere aim of accomplishing a "tight package" if you will--and providing access to money saving programs thru the city and fed. govt. Also, being an employee owned enterprise, they would want to do the best job possible. They are also located in my neighborhood--more incentive to do well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Sustainergy Cooperative
Thanks so much! It was very nice meeting you!

Jim T.
07/2015
5.0
energy audit, insulation
  + 0 more
I trust this company, and would recommend them to anyone planning on doing energy efficiency auditing and/or insulation. I've appreciated their flexibility and candor, and I'm looking forward to moving forward with them for the job.
Description of Work: So far just an audit and proposal, but I'm planning on using them for my insulation needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Sustainergy Cooperative
We aim to please! Thanks for the kind words!
    • 1
    • 2(current)
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Contact information

605 Burns St, Cincinnati, OH 45204

http://www.sustainergy.coop/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
BPI: 5066930
Trade License Authority
Building Performance Institute
Trade License Expiration
11/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Insulation,
Energy Efficiency Auditing,
Solar Panels,
Heating and Air Conditioning

FAQ

Sustainergy Cooperative is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sustainergy Cooperative accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Sustainergy Cooperative offers free project estimates.
Yes, Sustainergy Cooperative offers eco-friendly accreditations.
Yes, Sustainergy Cooperative offers a 5% senior discount.
No, Sustainergy Cooperative does not offer emergency services.
Yes, Sustainergy Cooperative offers warranties.
Sustainergy Cooperative offers the following services: Insulation Types: Foam, Cellulose, Fiberglass, Rigid board, Weatherization, Crawlspace Encapsulation, Basement Insulation, Air Sealing, Venting, Dense Packing, Slope Ceilings, Duct Work Insulation. Infrared Camera Assessments & Blower Door Tests.
Boilers. Furnaces. HVAC. Water heaters.

Contact information

605 Burns St, Cincinnati, OH 45204

http://www.sustainergy.coop/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed