Smart Foam Insulation

unknown

It's hard to tell how the work turned out, especially with foam. We haven't had a season yet. So we have to assume that it works okay. They did the things they said they were gonna do. They kinda made a mess on the grounds in the house. Instead of collecting wood chips from the drilling the holes, the stuff is water soluble and it gets on the wall and stuff, they just get the hose out and washed all the extra foam and all the wood chips were washed somewhere else. The one issue with that was they didn't communicate with us, what they were exactly going to do. I mean we knew they were going to drill holes but we didn't know that they were gonna get hosed out and sprayed on walls, which is not a big deal because we just washed all our windows a week before and that just kinda trashed all that. A little bit of customer communication up front would have been good. The other thing that happened was the band joist insulation came through the wall that separates the basement with our garage and they sprayed my car. They came out and tried to get that stuff off my car and they did the best they could do but it doesn't come off and that destroyed the finish on my car. The work they did, insulating the house, is probably good but there were some other details that were not so good. They did the best they could, they resolved it but it's just one of those things that dind't work out so well. I don't feel like it hasn't been resolved, it's just that they should probably change their business practice a little bit in the future. I'm not expecting anything from them. I'm just saying that these happen sometimes. It's just too bad it didn't go smoothly at all.