Schneller Knochelmann Plumbing Heating Air

It was a very smooth and painless experience.

It was part of package I bought. I bought a year round service and they come out and do my air conditioning one time, and then my heater. It was a regular service that took about 30 minutes. It was pretty quick. It just depends on what my needs are. They are available.

Technician came to do air-conditioner check-up as per Angie's list coupon. I was told the A/C was overcharged. Quoted me price for draining refrigerant. Also tried to upsell me on tow different parts-packages "to keep A/C running". I felt a bit too much upselling was going on and I declined. I told technician I will get a second opinion. And I did get a second opinion: Another companies technician told me the A/C was actually undercharged. I had to add refrigerant. - So I don't know what was going on, and why the technician misdiagnosed the problem. I did not like the upselling, getting me to by additional services. Overall the technician was courteous and polite, however.

HORRIBLE CUSTOMER SERVICE!!! I had booked an appointment for A/C maintenance shortly after receiving the flyer. The night before they called and told me they would have to reschedule. No problem, I thought, annoying but I called back and rescheduled. Today is the day we rescheduled. They were supposed to arrive at 10am. I had taken the day off from work to meet with their tech. At 9am I was called and told, due other emergency requirements they would have to reschedule me yet again. Had it been the day prior and had this not been THE SECOND TIME and HAD I NOT BEEN FORCED TO TAKE A DAY OFF FROM WORK AND LOSE MONEY AS A RESULT I had one have been okay. It just seems that this company is taking on far more than they can responsibly handle. I've lost a day's wages and still have to hire a different company to do the actual maintenance. So much for saving any money. DO NOT TRUST ANYTHING THEY SAY!!!!

Great. Got an email when the tech was on the way. He arrived right on time. He allowed me to watch him work and ask him a lot of questions, which were answered well.

Technician called ahead, arrived on time, and performed a complete cleaning and evaluation of our AC system. A detailed report, along with recommendations for future services, were emailed to me for keeping after the service was complete.

It went well. They could have pointed out all of the things that needed attention when he was going over it with me at the end.

appointment was 8-noon.......showed up at 4:30 Didn't charge. Assessment not detailed enough. Didn't feel confident in theri abilities.

On time and professional. They were unable to complete the inspection due to the unit being as the contractor stated not safe. I was given a full refund with no problems

Performed A/C tune up on our 21 year old system. As an engineer and experienced DYI'er, I was impressed with the very thorough checkup the technician performed. He pointed out one item that should be repaired but did not pressure at all to perform other work or push for a new system sale due to age of the existing system. I was 100% satisfied.

Technician was courteous and professional. He called ahead letting me know of his arrival time and was efficient in his work. Came prepared with shoe covers and put them on before entering the house, which was very much appreciated!

Their comfort specialist assessed our house and air ducts. He then offered us solutions for improving the comfort level in our town home. The installers covered our floor with rugs and wore boot covers while working on our system. They did a nice job with the installation. My husband and I absolutely love our new Hvac system. My only regret is that we didn't do it sooner.

Once I found the right company and one I could trust, I would say, it could not have been better. It started with Joe McCleese ,the Consulant from Schneller Heating and Air and the two installers, Jesse and Nat .I didn't second guess one thing they said or did because I didn't have to. They worked with confidence and know how! From beginning to end, every thing was done right! I would recommend this company anytime and to every one! Thanks to the Schneller Team!, GREAT JOB!!

Very professional and informative on what to do to assure efficient operation.

Great! They were on time, knowledgeable and courteous. It was a great experience.

wanted to charge me $335 for a half an hour drain cleaning. i told the plumber the charge was way out of line and said i wanted to call the office. he replied "what for". i replied i wanted to discuss the charge, talked to supervisor and he said the plumber was unaware of a $99 special. ended up with a $99 charge. also they did not call before he came as the said they would.

Everything went well. I have had Schneller come out over the past few years and they have done an outstanding job.

This spring when Adam came back, all was working as it should.

They determined we did have some problems with our air conditioner after the service was completed. We did not have them repair it since we do have a warranty & we contacted the warranty company & they did the repair.

Very well. I was proposed an appointment for the next day. Scott called when he was on his way, arrived on time and fixed everything very efficiently.

Great service tech on time did the job explained what he did wore booties so my rug stayed clean ,it was positive in every way

Very professional and knowledgeable. They solved all of my problems.

Serviceman was on time and polite. My furnace is over 20 years old I asked for a guess on repairs that may be needed soon as well as information on replacing the furnace. He gave me the information i asked for with no pressure to make any repairs or invest in a new furnace. I will call again if i need repairs.

Adam was punctual, thorough, professional and polite. I would request him again.

I have one that we use. My parents used them and we have probably been with them for about 70 years. The only negative I will say about them is they were scheduled to come out last Friday for my regular maintenance. They called and had to reschedule until next Monday. I have an issue with that. I am a preferred customer and they were getting a lot of complaints that peoples A/C wouldn't come on. It was in the 60s, that's not an emergency. I would give them A's on everything.