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Schneller Knochelmann Plumbing Heating Air
Smart Home System - Install or Service, Electrical Baseboard or Wall Heater - Repair, Brick or Stone Fireplace - Install,
About us
HVAC | Plumbing | Indoor Air Quality Serves : Serving single-family, residential homes in NKY and Cincinnati. For over 95 years, we have served the heating, air conditioning, and plumbing needs of Greater Cincinnati and Northern Kentucky residents. We are one of the oldest continuously operating, and largest privately-owned home services companies in the area. Our owner, Kris Knochelmann, and his family has been in the business for over 40 years. Our staff of experienced, licensed, NATE certified technicians are able to offer fair pricing, quality workmanship, and unique testing of your heating and air conditioning system. Experience award winning service, where we treat you like family.
Business highlights
Emergency services offered
97 years of experience
Services we offer
Furnace & AC Repairs, Installations & Sales. Plumbing. Indoor Air Quality. Sump Pumps. Battery Backups. Tankless Water Heaters. Drain Cleaning. Duct Cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.81,458 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 3% | ||
| 2% | ||
| 2% |
Showing 426-450 of 1458 reviews
Ivars L.
Aug 2017
they checked , tuned , refilled freon. It went fine. Freon is expensive, their time to to do additioal services seems expensive BUT I have not priced a large number of service providers doing identical service to be able to tell how it relates overall.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], Thank you for taking the time to send in this review and for your business! We appreciate you giving us the opportunity!"
James C.
Aug 2017
Excellent. Very thorough and very informative.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and the opportunity to provide services in your home!"
Timothy R.
Aug 2017
Tech was professional, and did his job well. I would use this company again.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], We appreciate your business and thank you for sending in the reviews!"
Robert D.
Aug 2017
We had trouble getting filter to slide in properly. They were called to make an adjustment. They also had trouble with it fitting in the slot. The technician had brought with him a thin piece of metal that he was able cut to a proper size for the filter to easily slide in. This made changing the filter much easier. Schneller has been very responsive to our needs.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for sending in this review! We appreciate your business and we are happy that we were able to help solve the duct work and filter slot changes!"
Alex R.
Aug 2017
Would recommend. Great service.
Eileen A.
Aug 2017
.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for sending in the reviews and for your business!"
John R.
Aug 2017
It went better than I expected. They found in checking the venting, that I had a faulty sleeve which they repaired. This wouldn't have been found by someone doing a normal service. They did a great service. The only comment that I had was that they were slightly difficult to get scheduled, which is very reasonable given that it is the summer time.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for sending in this review of the services we provided! We appreciate that we were able to work with your schedule and thank you for your patience!"
Jana N.
Aug 2017
An air conditioning tune-up on my new airconditioner only 2 years old cost over $280 after finding problems that did not exist. I called 2 businesses after the service from Schneller and was told they were upselling because they cannot make money on a $49 Angies List tune-up. The technician was at my house for 4 hrs. doing things that were not necessary and also advising that I 'may' need a new unit. The people that installed my system came out [for free] to check the work against the invoice and showed me the 'work' was unneeded. So very disappointed that some in the HVAC industry can be as dishonest as the auto repair industry
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], we apologize that you feel this way and you could be right. We apologize for the frustration of having to call other companies in. Our techs try to check hvac systems thoroughly and completely and then advise customers of their findings to make a decision on what they want to do. Here are the notes that the tech left on the ticket of findings. Not a way to try to sell, just system information that is real and exists. Not sure why the company that installed would have missed these items: Performed completed air conditioner precision tune-up. This includes: Checking thermostat operation, verified evaporator coil condition, inspected condensate drains, cleaned condenser coil, lubricated all moving parts, tightened and checked all electrical connections, monitored air conditioning refrigerant pressures for proper balance, measured cooling temperature drop, checked blower for cleanliness, checked airflow for proper levels, monitor starting capabilities and operation of compressor. Replaced filter with customer supply. Recommend sticking with the pleated filter. Humidifier does not have a damper. Recommend getting one installed to close the bypass in the summertime. Will help help with comfort. Cleaned condensate tub and flushed with bleach.I Added drain treatment tablets to coils pan and pump. Return static pressure (before filter): .1 Return static pressure (after filter): .41 Supply static pressure (before coil): .47 Supply static pressure (after coil): .3 TOTAL SYSTEM STATIC PRESSURE: .88"wc *Static pressure is the pressure inside your duct work which is created by the blower motor while it is running. Static pressure can be related to blood pressure in that, if you have healthy blood pressure you have the proper blood supply delivered through your circulatory system. This contributes to a healthy body. If you have poor static pressure, you do not have the proper air flow through your ventilation system and into your home. This contributes to poor equipment efficiency, comfort issues, and can be detrimental to the equipment itself. The target total-system static pressure is 0.50 inches of H2O. The total system static pressure is the sum of the return static pressure after the filter and the supply static pressure before the coil. Temperature Drop- 14' , 64'RT / 50'ST , 66%RH"
William B.
Aug 2017
Everything went fine. They were professional and quick. At that time I made up my mind if I needed any plumbing they are who I would go with
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and your business!! We appreciate it!"
Margaret F.
Aug 2017
Well. He worked professionally & answered our request for help fast.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and your business!! We appreciate it!"
Mike J.
Aug 2017
It went really well.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and your business!! We appreciate it!"
Eileen A.
Aug 2017
unknown
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and your business!! We appreciate it!"
Ray K.
Jul 2017
This was Sunday I believe and I called not expecting anyone d to be available.. I..was pleasantly surprised when they told me someone would be there within he hour. That did happen and the Tech found the problem within minutes.l In About an hour we were back on line. I have worked with Schnelle rfor over twenty five years and have no problem recommending them to do your work.. The best part was the invoice with no charges, 'this problem tied back to a previous issue and was under that warranty .
Blythe P.
Jul 2017
Mike quickly resolved the issue. He also checked the unit over to make sure all was in working order. He suggested a maintenance agreement which I purchased for twice a year check ups. I liked getting an email letting me know when he was on the way. Mike did a great job and was very friendly and professional.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and your business!! We appreciate it! We are sharing this with Mike as well!"
Michelle W.
Jul 2017
Fine. I had an inspection done. He was very professional and punctual. He left me with recommended repair estimate.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and your business!! We appreciate it!"
Sharon W.
Jul 2017
Since he was there I had him look at a leaking toilet and gave suggestions. I thought my bathroom upstairs was leaking and he said I needed putty around the tub.
I will use them for any plumbing problem I have.
I will use them for any plumbing problem I have.
James L.
Jul 2017
Excellent and at night outside the home.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for the review and thank you for Your business!!"
Robert V.
Jul 2017
We were very satisfied with the service and will use them again.
Mikio N.
Jul 2017
Very well.
Response from Schneller Knochelmann Plumbing Heating Air
"Mikio, thank you for your business and for taking time to send in this review!!"
Melody G.
Jul 2017
Found a problem. explained options informed me that this would be covered. Came back in weeks time to be sure problem was resolved
Response from Schneller Knochelmann Plumbing Heating Air
"thank you for your business and for taking time to send in this review!!"
Faye E.
Jul 2017
I was pleased with the work. The technician responded to all requests and offered a maintenance plan for consideration. The only glitch was in scheduling the visit. I didn't get a response to my email order so this had to be done by phone, which was more time consuming.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for your business and for taking time to send in this review!! We will make sure that we definitely get the email looked and find out why that didn't happen."
Jackie M.
Jul 2017
They were professional, informative, and more affordable than other quotes.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for your business and for taking time to send in this review!!"
Faye E.
Jul 2017
I was pleased with the work that was done. The only glitch was in the scheduling. Instead of responding to my email, they called and when I called back, they didn't seem to have my order. Also, I would have preferred getting an email of the questionnaire before the visit. Overall the technician did an excellent job, including changing the filter and advice on how to improve the efficiency of my air conditioner.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for your business and for taking time to send in this review! We will are going to definitely look into why the email process was not used and make sure this gets fixed for the future. We try to communicate back to customers with their preference. Thanks for the feedback!"
Lesli G.
Jul 2017
Serviceman was very responsive to the situation.
Response from Schneller Knochelmann Plumbing Heating Air
"[Member Name Removed], thank you for your business and for taking time to send in this review!!"
Barbara F.
Jul 2017
Work was done completely and in a timely manner. Rick explained everything thoroughly before beginning the work. Everything works well now.
Response from Schneller Knochelmann Plumbing Heating Air
"thank you for your business and for taking time to send in this review!! We will share this with Rick!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Schneller Knochelmann Plumbing Heating Air is currently rated 4.8 overall out of 5.
Schneller Knochelmann Plumbing Heating Air accepts the following forms of payment: CreditCard
Yes, Schneller Knochelmann Plumbing Heating Air offers free project estimates.
No, Schneller Knochelmann Plumbing Heating Air does not offer eco-friendly accreditations.
No, Schneller Knochelmann Plumbing Heating Air does not offer a senior discount.
Yes, Schneller Knochelmann Plumbing Heating Air offers emergency services.
Yes, Schneller Knochelmann Plumbing Heating Air offers warranties.