Schneller Knochelmann Plumbing Heating Air

Heating and Air Conditioning, Plumbing, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

HVAC | Plumbing | Indoor Air Quality Serves : Serving single-family, residential homes in NKY and Cincinnati. For over 95 years, we have served the heating, air conditioning, and plumbing needs of Greater Cincinnati and Northern Kentucky residents. We are one of the oldest continuously operating, and largest privately-owned home services companies in the area. Our owner, Kris Knochelmann, and his family has been in the business for over 40 years. Our staff of experienced, licensed, NATE certified technicians are able to offer fair pricing, quality workmanship, and unique testing of your heating and air conditioning system. Experience award winning service, where we treat you like family.

Business highlights

96 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Furnace & AC Repairs, Installations & Sales. Plumbing. Indoor Air Quality. Sump Pumps. Battery Backups. Tankless Water Heaters. Drain Cleaning. Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,591 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 401-425 of 1591 reviews

Ray K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
This was Sunday I believe and I called not expecting anyone d to be available.. I..was pleasantly surprised when they told me someone would be there within he hour. That did happen and the Tech found the problem within minutes.l In About an hour we were back on line. I have worked with Schnelle rfor over twenty five years and have no problem recommending them to do your work.. The best part was the invoice with no charges, 'this problem tied back to a previous issue and was under that warranty .
Description of Work: Coolant leaked out of outside unit and was not cooling the house/

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesli G.
07/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Serviceman was very responsive to the situation.
Description of Work: Plumbing - Sub pump replacement was required after original one failed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!!

Garry P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were very impressed with the service person who arrived. He was respectful, polite, and friendly. He checked both the furnace and the air conditioner and did some repair. He took the time to answer all our questions. We will certainly recommend him and his company.
Description of Work: We just moved into a house where the furnace and air conditioner had not been routinely maintained. We hired this company to check out both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!! CONGRATS on the new house!

Barbara F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Work was done completely and in a timely manner. Rick explained everything thoroughly before beginning the work. Everything works well now.
Description of Work: Needed work on air conditioner. 3 parts had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Schneller Knochelmann Plumbing Heating Air
thank you for your business and for taking time to send in this review!! We will share this with Rick!

lois P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
evaluation given and possibility of having it done in fall
Description of Work: AC and furnace

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!!

Kim W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Tyler explained what he did and gave us the worn part to check out. We did buy a service plan. He was very knowledgeable and professional.
Description of Work: Air conditioning check. Several parts were in need of replacement and we opted for the most worn. There was pressure from Tyler at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!!

nancy S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called Schneller on a hot Sunday afternoon. (All the other places I called were unavailable until the following week.). Mike was on time and extremely pleasant and professional. A thorough check of the equipment was done and he found that a capacitor had partially fallen from its cradle. This was quickly fixed and clearly explained. Schneller did not charge me except for the service call fee, and didn't try to invent phony problems. I really appreciate that kind of honesty. I was very favorably impressed by everything about this company.
Description of Work: The air conditioner was screeching and the fan was only moving at about half normal speed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for taking the time to send in this review and we appreciate your business! We are happy it was such an easy fix and that we were able to get to your home so quickly.

HELEN M.
07/2017
5.0
plumbing
  + -1 more
The installation went smoothly and I am satisfied with Schneller's service. The only minor complaint I have is that some of the wax that was used to seal the commodes and I think the stack pipes too, was evidently stuck to the workers' shoes and it was tracked onto my basement floor. There was no damage done by this action as the basement is unfinished, but it's still something that will have to be cleaned/removed from the concrete floor. Other than this issue, everything went very well and I am pleased. I will call Schneller again.
Description of Work: The drain stack in the basement of my home needed to be replaced. My home was built in 1965 and still had the original cast iron stack. It had started to corrode and was causing stopped up drains and slow flushing toilets. Schneller replaced the cast iron stack with three inch PVC pipe and connected it to the feeding pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!! We will address with the team to make sure that they are using all rugs and show covers we provide to them just for this reason. We try to leave it cleaner than when we got there.

cheryl H.
07/2017
5.0
heating & air conditioning/hvac, wells
  + 0 more
Good. Josh was very nice and efficient
Description of Work: Sump pump battery backup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!!

Vicki W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Colin arrived on time, put booties on to protect our floors. Very professional, explained the process. Took about 2 1/2 to service both. Routine visit We were under a service contract. Can not recall the cost as we paid for it last year
Description of Work: Serviced two AC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review! We are sharing with Colin and our normal maintenance agreement is $180 for the year for ALL of the benefits. Sometimes we run specials on that price as well. We even offer $15 a month perpetual agreements.

Reid M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Terrific, they were on time and on budget. They ran into a problem behind the wall, called me with options and got the job done!
Description of Work: Duct re-routing and placement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!!

Jennifer P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Rick worked quickly and efficiently. He was very professional and willing to answer my questions.
Description of Work: A/C unit not cooling effectively. Rick replaced the coolant and gave me realistic expectations as to how much longer unit would last. Offered to have someone come out and talk to me about comparable units for replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!!

Patrick H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Joe, the comfort specialist, was very thorough and identified some air flow issues that my existing HVAC provider had never noted, but which matched up to issues we have been experiencing in the home. I was impressed and plan to use Schneller when I replace my existing A/C unit. That level of experience, thoroughness and dedication to quality is, I believe, reflective of the company culture at family-owned Schneller Plumbing, Heating & Air Conditioning.
Description of Work: Schneller provided an estimate on a replacement whole home air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!! We are sharing this with Joe so that he knows what impressions he is leaving!

Jennifer P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Appointment went exactly as promised - no pressure to buy just an informative meeting.
Description of Work: Met with Pete to go over a/c unit options when our 10+ yo unit decides to completely stop working. He gave me four options that would work with our existing furnace and told me to give him a call with any questions.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking time to send in this review!! We are sharing this with Pete as well.

Adele B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Two technicians, one a trainee, showed up. I was not notified of this beforehand and thus couldn't approve or disapprove. I prefer not to deal with more than one person as I am a single woman and want to be safe. I also want to follow the technician around to watch what goes on and ask questions. The two didn't always stay together so sometimes the trainee would be at the outside unit and the technician at the furnace. Other than this, they did a thorough job, even taking the whole outside unit apart to clean it; in that process they found three small wasp nests and got rid of them. About a week later the AC froze (probably due to the extreme outside temps and going in and out of the basement). Turning it off for a few hours solved the problem but the condensation returned two more times. Schneller had advised me to change the filter when the same thing happened a few years ago. So I changed the filter and turned the AC off for a few hours again and that seemed to help.
Description of Work: I had an AC tune-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
Hello [Member Name Removed], Thank you for your feedback on your experience. We appreciate you taking the time to complete this. We definitely hear you about communicating that we have trainees in the trucks with our technicians. We want all of our customers to feel safe when we are there. Thank you for your business!

Matthew N.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very quick and knowledgeable. Once an issues was identified, the technician provided a list of options as well as pros vs cons of each. Great company to work with from the initial call all the way through to completion.
Description of Work: A/C unit needed an inspection and recharge based on findings from Buyer's home inspection prior to purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
Hello [Member Name Removed], Thank you for taking the time to complete this review about your experience. We appreciate your business and we will also let the office staff and technician know what a great job they did!

Elizabeth H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Of all the companies from which we got bids, Schneller was the only one that looked carefully at the air distribution in our house. They suggested a minor change to our ductwork that greatly improved the comfort in our house.
Description of Work: We had our old air conditioner replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you for the testimony and review of the service you received! We appreciate the opportunity to be your company of choice and we hope with the minor changes and replacement of the equipment that you stay comfortable for a long time to come!

JACQUELINE W.
07/2017
5.0
plumbing
  + -1 more
They showed up quickly and had my tank off repaired the problem and put back on in no time without making a mess.
Description of Work: I had replaced the workings in the toilet tank but could not get the tank to stop leaking. On the third day I gave up and called Schneller Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you for taking the time to send in this review! We appreciate your business!!

Paula R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Serviceman arrived on time, very professional.
Description of Work: Annual HVAC check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you for taking the time to send in this review! We appreciate your business!!

David T.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I was very satisfied with the technician's visit. I found him to be thorough, professional, friendly, and helpful. I was also pleased he did not try to sell me anything and just provided me with recommended options.
Description of Work: A Schneller technician performed a checkup of our HVAC system which was installed back in 1996. He examined and cleaned the compressor outside, then did the same for the equipment inside. He explained everything he did, answered all of my questions and made recommendations for replacement systems as this system is living on borrowed time. He provided four differently-priced systems, explaining the differences among them. (I should mention this visit was half-price on a Groupon coupon.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you for taking the time to send in this review! We appreciate your business!!

KEVIN S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fine. I'll be buying a new a/c in the Spring
Description of Work: Inspect the a/c system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you for taking the time to send in this review! We appreciate your business!!

Paul V.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They're very good. They do the Fall check-up. They installed our new heating and air conditioning system. They're very good. They're very tidy.
Description of Work: They did the Spring check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy A.
06/2017
4.0
heating & air conditioning/hvac
  + -1 more
My wife called them for the appointment and had a hard time trying to do that. When the scheduled time came the tech was late. My wife had to call to find out what was going on. They came by and finally checked our unit and started telling us a bunch of things were wrong. This unit was installed in late 2011 and has been serviced regularly. We got a quote for the repairs and they was over $1,000. I had my normal HVAC company check it again earlier this year and said everything is fine. Not sure what the other tech saw. We may try them again if our normal company is busy.
Description of Work: HVAC check up. They had a special and my wife wanted to try them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

George W.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
The unit works great, the management staff is unprofessional.
Description of Work: We had an air conditioner go out. I called Schneller which I had used before. Pete came out and talked to my wife about replacements. I was out of town on work. I got back and called Pete on a Friday to go with our choice and elected to finance on a 12 month same as cash option. Pete said he didn't see any issue with the financing and said that we could schedule for the next day to have the unit put in. I agreed. The next morning the technicians came in to install the unit. I told them that I had not heard from Pete yet about the financing. The technicians both chuckled and said that Schneller would have canceled the work if the financing wasn't approved. The technicians did a great job and the AC unit works great. A month later I hear from Pete in an email that states " I am reaching out to you about the install of your ac system on 5-4-17. Somehow I failed to secure payment for the installation and moving of the ac unit." this was on a Wed. I was out of town and was unable to call Schneller until 2 days later, on a Friday. I talked to a receptionist who told me a manager would call me, I never received a phone call. That afternoon, Friday, I got a letter from Schneller's lawyer that they demanded payment for services rendered. The letter was dated Thursday. A day after I received the initial email. A manager did call the following Monday and told my wife that he told Pete not to send the letter but Pete elected to anyway. I personally have not heard from any manager or Pete about the issue. I called Schneller to make a good faith payment and was told by the receptionist she would have to talk to a manager about it. A day later the receptionis called me and said her manager told her the could not accept any payment unless it was in full. I can't believe that a manager would not call me andleft that to a receptionist. This who time I never heard from Pete. If I had know that I could not finance the unit with the 12 months same as cash I would have not used Schneller. The management staff has been completely unprofessional. I made full payment with a cashiers check at the Amelia office, because that was the only form of payment they would accept. I told the above story to the office manager who told me that I would be getting a call from Jeremy to discuss what happened. That was 3 weeks ago. I made another review on a different website a I miraculously got a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$5,600

Response from Schneller Knochelmann Plumbing Heating Air
Hello [Member Name Removed], We appreciate you taking the time to fill this out. We apologize again that you had this happen and would like to make it right and for your to feel better about the experience from the Management Staff. Please check your voicemail as Jeremy did call and leave to voicemails. One was on Thursday and another on Friday the day after you did receive the letter, to disregard it and that it was a mistake. We hope that in the future we can improve your experiences with us. Thanks!

Colleen C.
06/2017
5.0
sewer cleaning, drain cleaning
  + 0 more
I was pleased with the professionalism
Description of Work: Clear out sewer line. New sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1079 Ohio Pike, Cincinnati, OH 45245

http://www.schnellerair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
OH22603

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Sewer Cleaning,
Home Automation

FAQ

Schneller Knochelmann Plumbing Heating Air is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Schneller Knochelmann Plumbing Heating Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Schneller Knochelmann Plumbing Heating Air offers free project estimates.
Yes, Schneller Knochelmann Plumbing Heating Air offers eco-friendly accreditations.
Yes, Schneller Knochelmann Plumbing Heating Air offers a 3% senior discount.
Yes, Schneller Knochelmann Plumbing Heating Air offers emergency services.
Yes, Schneller Knochelmann Plumbing Heating Air offers warranties.
Schneller Knochelmann Plumbing Heating Air offers the following services: Furnace & AC Repairs, Installations & Sales. Plumbing. Indoor Air Quality. Sump Pumps. Battery Backups. Tankless Water Heaters. Drain Cleaning. Duct Cleaning.

Contact information

1079 Ohio Pike, Cincinnati, OH 45245

http://www.schnellerair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed