Plants were diseased, company would not exchange or refund, they do not guarantee their plants. Employees are extremely rude, informed me that they did not need my business.
Description of Work: Purchased plants for landscaping
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30
Kathylynn and James E. C.
06/2014
4.0
mulch
+ -1 more
I would like to begin by saying that Reading Feed and Garden has an abundance of varieties of healthy, beatuitul plants and flowers. I enjoyed walking through the garden center and looking at all the choices or garden products. This has to be one of the best supply of gardening produts in the city! I purchased 3 shrubs at $22.99 each (very reasonably priced). My disappointment was that the shubs were surrounding a sign for $17.99. There were at least 3 of the $17.99 signs in that immediate area. Absolutely, NO signs advertising ANY of the shrubs in the area for $22.99! At the checkout counter we were charged $22.99 for each shrub. I informed the clerk of the sign. Without even having someone check it out, she abruptly insisted that the price was $22.99 each. I asked if someone could check it out; she seemed annoyed. I saw another worker and asked if she could come check out the signs. She pointed me toward the owner and told me to tell him. I did. He IMMEDIATELY said the clerk knows the prices. I asked him to come check out the signs. He seemed to be annoyed (perhaps because the garden center was very busy). Upon approaching the shrubs he said that the $17.99 signs were for the shrubs that were behind the ones we chose. I said "But there are NO other signs nearby that have $22.99; why aren't they marked as $22.99?" He "rudely" said, as he turned to walk away, that I have to read the names of the shrubs on the signs.Maybe the wind blew it down!" As a novice, I didn't notice or know the difference. Plants AWESOME. Customer Service AWFUL!
Description of Work: I purchased 3 shrubs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$75
CAROLE & EDWARD P.
06/2011
1.0
mulch
+ -1 more
My last experience was a large purchase along with mulch I got some miracle grow, gentle loaded my car and when I got home the potting soil was not in my kart. I went back and showed them the receipt, the woman said no disrespect but that I could be lying. The gentleman loaded my car, not myself. I took the mulch back and asked for my money back and they said they would only give me store credit. I was discussing what happened to a gentleman in line and I was asked to leave for causing trouble. She said to leave and never return. The police took my license and ran it like they might do something. They just said to leave, but I did end up getting the store credit. I will never go back.
Description of Work: I have gone here for years and years.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John W.
01/2010
5.0
mulch
+ -1 more
Highly recommended for lawn & garden supplies. Outstanding prices.
Description of Work: We purchase all topsoil, mulch & bird feed from Reading Feed. They offer the best prices, by far, in the Blue Ash, Evendale, Reading areas in Cincinnati. They have a very rigid return policy, so ensure that you check/verify your purchases (type & quantities) prior to leaving the parking lot.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mulch and Topsoil,
Greenhouses/Nurseries
FAQ
Reading Feed & Garden is currently rated 2.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
No, Reading Feed & Garden does not offer free project estimates.
No, Reading Feed & Garden does not offer eco-friendly accreditations.
No, Reading Feed & Garden does not offer a senior discount.
No, Reading Feed & Garden does not offer emergency services.
No, Reading Feed & Garden does not offer warranties.
Reading Feed & Garden offers the following services: Wildlife feed, pet products, garden & home center.