Plumb Tite Plumbing, Heating, Cooling & Drains

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Plumb Tite is a different kind of service plumbing & HVAC company, committing ourselves to deliver nothing short of exceptional! This is because YOU deserve better! I know -- big talk and promises are easy, but we back up this commitment by never charging a service fee - ever! It is our job to EARN your business first - and if we haven't you don't pay us a dime. Different - Refreshing - Better. We offer amazing and thoughtful customer service, appointments designed around your schedule, and expert real licensed technicians that are honest and genuine. We follow up, show up on time, and present you with affordable up-front pricing first. You should never be asked to settle for less than excellence - expect and demand better!

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Heating, Cooling, Drains, Installation, Repair, Replacements, Tankless, Mini-split, High-efficiency, sump pumps, water lines, sewer lines, bathtubs, showers, ductless heating, garage heating, Water Heaters, Hybrid Heat Pumps, Heat Pumps, Furnace, AC, Thermostats

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.7633 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 376-400 of 633 reviews

Diana W.
06/2018
5.0
plumbing, drain cleaning
  + 0 more
The people were courteous and professional. On-time, cleaned up after themselves. Just nice folks doing good work at a good price.
Description of Work: Gutters needed flushed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We are over joyed with your review of our plumbing company. We take extreme pride in showing our customers a truly different and better plumbing experience each and every time. Our expert technicians are trained to leave the work area as clean or cleaner than when they arrive. We appreciate your business and look forward to earning your trust again for all your future plumbing projects.

Julie S.
06/2018
1.0
plumbing
  + -1 more
I tried to clear a clogged drain in my laundry tub myself and took apart the PVC pipes, but could not get them back together so they would not leak. The plumber came out and did put the PVC pipes together again so there was no leak. The charge was $220. However, there was standing water in laundry tub when he left. Clearly, the water was not draining. I called to complain and was told it would be two days before they could come back. Of course, I will have to pay another charge...
Description of Work: Clogged drain; leaky faucet due to owner trying to clear drain self

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Barb E.
06/2018
5.0
plumbing
  + -1 more
Went great. He even repaired a previous plumbers mistake. It was an all day job, as pipes In side the wall had to be replaced.
Description of Work: Shower faucet and tub faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for taking the time out of your schedule to review our service company. We are happy the service you received met you expectations. We strive daily to show our customers a truly different and better plumbing experience. We look forward to earning your trust and business again in the future for all your plumbing needs.

Brooke H.
06/2018
5.0
plumbing
  + -1 more
They were efficient, helpful and got out to our house quickly, much quicker than the other plumbing company we reached out was going to be able to come. Happy with the job - expensive, but I have no reference for how much this would cost elsewhere.
Description of Work: PRV Replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We are over joyed with you tremendous review. Our expert technicians do their very best to get to you promptly and begin the work so that you can get back to your daily routines. We wouldn't be the service company we are today without customers such as yourself and for that we are truly thankful. Please do not hesitate to call upon us again if another plumbing project arises.

Lisa O.
06/2018
5.0
plumbing
  + -1 more
Given a cost of $243 for fixing leak and replacing wax seal. When Brandon pulled off the toilet, the subfloor was in terrible condition. He advised that the subfloor needed to be replaced and that replacing the wax seal now may or may not work. We knew we needed to remodel our bathroom soon anyway, so we decided to not have the repair made at this time. Brandon plugged the pipe for us (so no nasty smells) and only charged for a service call. I was very impressed with Brandon's honesty about our situation, and I value a business who does not try to take advantage of the customer. Thank you, Plumb Tite Plumbing! We will definitely be calling you for any of our future plumbing needs.
Description of Work: toilet leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for sharing your recent plumbing experience with our service company. We are over joyed that our expert technicians are out in the field representing our company in such a tremendous fashion. Please feel free to call upon us again to earn your trust and business if another plumbing project comes available.

Sandy S.
06/2018
5.0
home remodeling
  + -1 more
The service went very well, I was very pleased, I just like what they did on my bathtub, and The job they did was excellent and it was nice.
Description of Work: Bathtub Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We greatly appreciate you taking the time out of your busy schedule to provide feedback on your recent experience with our service company. Our expert technicians always have our customers best interest at heart and are willing to offer their knowledge and expertise to repair your plumbing issue and give you insight on future maintenance. We believe that being up front and honest with our customers is the most efficient and effective way of doing business. We would not be the excellent company we are today without customers such as yourself and for that we are truly grateful. We look forward to earning your trust and business again to take on all your future plumbing projects.

Damien J.
06/2018
5.0
plumbing
  + -1 more
Arrived on time. Worked quickly. Successfully completed the job. Professional manners.
Description of Work: Unclogged Drain in Tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We can not express enough how much this review means to us. We truly care about our customers and provide the right fix for the right price each and every time. Our technicians always go the extra mile to assure our customers are taken care of so that we can continue to earn their business in the future and build a lasting relationship. We want our customers to know that when they call upon us for plumbing issues that their problems will be addressed and corrected the right way. We deeply appreciate your kind words and look forward to earning your business in the future.

Linda S.
06/2018
5.0
plumbing
  + -1 more
excellent work. Came back promptly as needed to complete the work with no additional charge.
Description of Work: Replace water pressure valve and main valve into the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We appreciate all your kind words and the review you left about your recent visit from our service company. Our expert technicians truly have our customers best interest at heart. They always assure the customer is completely satisfied with the work completed and go the extra mile to address all your plumbing needs during that visit. We look forward in earning your trust and business again in the future.

Denny B.
06/2018
5.0
plumbing, drain cleaning
  + 0 more
The work was completed quickly and thoroughly by a highly experienced plumber. He was courteous, prompt and professional. I would definitely hire them again.
Description of Work: Clearing a blocked line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for sharing your recent plumbing experience with our service company. We are over joyed that our expert technicians are out in the field representing our company in such a tremendous fashion. Please feel free to call upon us again to earn your trust and business if another plumbing project comes available.

ragen B.
06/2018
1.0
plumbing
  + -1 more
I called on 6/3 to schedule an appointment for an estimate to repair a water line break. I was told that I had the last 10-1 appointment window. When I didn't receive a call by 1, I phoned Plumb Tite. They couldn't find a record of my appointment. Upon investigation, it turned out that whomever entered my information typed my email address incorrectly. The (wrong) recipient of that email sent an email saying they didn't request service so they cancelled my appointment. It seems like that since I phoned in the appointment and they did have my correct telephone number, they should have telephoned me to verify whether they appointment was still needed or not instead of simply cancelling it. Now I am stuck without water and have to scramble to find someone to perform the service through no fault of my own.
Description of Work: Water Line Break
Rating CategoryRating out of 5

Bettie D.
06/2018
5.0
plumbing, drain cleaning
  + 0 more
I really didn't need the drain cleaned. John was able to troubleshoot the issue and discovered that with our hard rains and the size of my roof, the gutters, downspouts and drains could not handle the excessive water. He suggested that the drains be capped off and the water re-routed with a garden hose. I hadn't thought of that causing the issues. Thank you John!!!
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We appreciate all your kind words and the review you left about your recent visit from our service company. Our expert technicians truly have our customers best interest at heart. They always assure the customer is completely satisfied with the work completed and go the extra mile to address all your plumbing needs during that visit. We look forward in earning your trust and business again in the future.

Jennifer M.
06/2018
5.0
plumbing
  + -1 more
Super quick , knew exactly how to fix it. No problems.
Description of Work: water pipe leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for reviewing your recent service appointment with our company. We strive daily to show our customers a different and better plumbing experience during each and every visit. We are happy that we were able to address your plumbing issue and we look forward to earning your business again in the future for all your plumbing projects.

Connie H.
06/2018
5.0
plumbing
  + -1 more
Both the receptionist and the technician were very professional and courteous. The company is very focused on making sure you are happy and fully understand what your issues are. Experienced technician. The technician took pictures and time to explain what the problem was and followed up with pictures showing the problem was fixed. Great value, quality work, great customer service.
Description of Work: Replaced a pipe under the sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We greatly appreciate you taking the time out of your busy schedule to provide feedback on your recent experience with our service company. Our expert technicians always have our customers best interest at heart and are willing to offer their knowledge and expertise to repair your plumbing issue and give you insight on future maintenance. We believe that being up front and honest with our customers is the most efficient and effective way of doing business. We would not be the excellent company we are today without customers such as yourself and for that we are truly grateful. We look forward to earning your trust and business again to take on all your future plumbing projects.

Jessica T.
05/2018
5.0
plumbing
  + -1 more
From the initial phone call for the appointment to the time the plumber left our experience with this company was outstanding. We needed a sewer inspection of a house we were potentially buying and Saul was very thorough and explained everything he was doing. We called other companies and they wanted to charge us a service call fee to just come out to the property but not Plumb Tite. They only charged us for the camera inspection. I wish more companies would be as generous as them. I will definitely recommend this company to anyone and will be using them again if another plumbing issue comes up. Thanks Plumb Tite!!
Description of Work: Camera inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for leaving us your feedback on your recent visit from our service company. We take extreme pride in knowing our expert technicians are out in the field representing our company in such a tremendous fashion. We do not think it is fair to our customers to charge them a fee to simply come out and knock on their door. We feel we should earn your trust and business before we charge you a dime. This is what makes us a truly different and better service company. We appreciate you recognizing this and we look forward to handling all your future plumbing projects.

greg G.
05/2018
5.0
plumbing
  + -1 more
I was amazed by the quickness, along with the quality of there service... I would use them again!
Description of Work: Utility sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We can not express enough how much this review means to us. We truly care about our customers and provide the right fix for the right price each and every time. Our technicians always go the extra mile to assure our customers are taken care of so that we can continue to earn their business in the future and build a lasting relationship. We want our customers to know that when they call upon us for plumbing issues that their problems will be addressed and corrected the right way. We deeply appreciate your kind words and look forward to earning your business in the future.

Michael S.
05/2018
5.0
plumbing, water heater repair
  + 0 more
I called Plumb Tite because my water heater was no longer putting out hot water. They were very accommodating with my schedule and were able to send out their technician Ryan later that evening. Ryan did a thorough inspection of my water heater and offered me several options to resolve the issue, including repairing my current water heater and replacing it entirely. He explained all the options in great detail and although the repair was the cheapest option, he let me know that it would only be a temporary fix due to the age of my water heater and that I would run into the same issues later on. I appreciated his honesty with me and opted to have him replace my water heater, which he was able to do that same evening. Overall, I felt that both Ryan and Plumb Tite had my best interests in mind and were not trying to pressure me into unnecessary repairs. I would recommend Plumb Tite to everyone and will be using them for any of my future plumbing needs.
Description of Work: Water Heater Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We greatly appreciate you taking the time out of your busy schedule to provide feedback on your recent experience with our service company. Our expert technicians always have our customers best interest at heart and are willing to offer their knowledge and expertise to repair your plumbing issue and give you insight on future maintenance. We believe that being up front and honest with our customers is the most efficient and effective way of doing business. We would not be the excellent company we are today without customers such as yourself and for that we are truly grateful. We look forward to earning your trust and business again to take on all your future plumbing projects.

MELISSA G.
05/2018
2.0
plumbing
  + -1 more
They would not give me a price over the phone. They said they would send someone out & would not charge for that. The guy came out much later than expected (around 9 p.m.) & then told me that it would be $300. I asked if that was the standard price for a toilet install & he said yes. Then I asked why they wouldn't tell me that over the phone. He had to call the office to check. I told him I didn't want to pay that much, & he offered a 10% discount, which I declined.
Description of Work: I needed a toilet removed & a new one installed.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
punctuality
2.0


Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for taking the time to review your recent experience with our plumbing company. We apologize that you are feeling the way you explained in your review but consequently our company did exactly what we explained we would do for you over the phone while scheduling your appointment. We do not do any type of pricing over the phone as we feel this is not fair to our customers. We in exchange will come out to your residence for absolutely NO SERVICE FEE to evaluate your situation and give you all up front pricing and options. This is what makes us a truly different and better service company. We see all to often that customers are given a price of a repair over the phone and when the technician from another company actually gets out to the property and sees the issue the price goes up dramatically and the customer is upset as they were told it would be a certain price and that price has now sometimes doubled. We do not by any means want to be the company that is misleading with our customers. In your situation we came out and gave you a fair price to correct your plumbing issue at absolutely no charge to you whatsoever. We also came out at 9 p.m to evaluate your situation and didn't charge you a dime. There is not another company out there that would be this generous and give you solutions for absolutely no charge to the customer. We do appreciate you giving us the opportunity to earn your trust and business and can only hope that you will give us another chance in the future.

Natasha L.
05/2018
2.0
excavators, plumbing
  + 0 more
I read all the great reviews about PlumbTite here on Angie's list, so I gave them a call because I had a leak in my main water line and knew it needed to be replaced. They sent Saul over the next day, and the first thing he told me was that the line was made of copper, but since I had this one leak, I needed to replace the whole line because copper breaks down over time, and "once you've had a leak, you need to replace the whole thing." I knew this was BS immediately, but I played along for awhile. Finally, I told Saul that the line was made of Blue Max and that I knew the whole line needed to be replaced, so why did he tell me it was copper? He said, "I didn't look". Oh, OK. I proceeded to show him the job so that he could give me a bid. (I was willing to give this company the benefit of the doubt as to their credibility as long as I knew they would give me a fair price.) I told Saul I had heard about a method called Directional Boring, which meant that my entire yard would not need to be torn up. He said they could do that, but it would cost more. The following day, he sent me a bid for $10,775, which was the price to replace the line, but not including the Directional Boring fee. He promised he would update the quote once he knew that additional fee. He never did that, or followed up with me. By the next day, I had 3 bids in all; the lowest bid was for $5,900 (which included the Directional Boring and was in line with figures I got from my neighbors who had already had their Blue Max lines replaced). The second bid was for $9,500. Plumb Tite's was obviously the highest, at $10,775 +, and I could not figure out why. In the end, I went with the lowest bid, the work is done and am happy with the company I chose. Although Saul was polite and friendly, I was obviously not impressed with PlumbTite. If you get a bid from them, I would strongly recommend shopping around and getting other bids and a second opinion as to whether the work even needs to be done. I was not gullible enough to believe the entire line would need to be replaced if it was made of copper, but this seems like a company that would take advantage of someone's lack of knowledge. This is the first time I have been surprised and let down by a recommendation from Angie's List.
Description of Work: water line replacement

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$10,775

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Ms. [Member Name Removed], Thank you for your comments and we will take all you are saying into consideration, but I did want to address a couple of things you speak about in your post. 1.) We came out on a Sunday, charged you nothing whatsoever, and tried to find a solution for the 195 foot line that needed to be replaced. All of our pricing on water services are not necessarily for directional boring (which is a risky and not always possible solution), but for a line pull which also eliminates the yard being torn up 95% of the time and actually creates even less yard intrusion than a directional bore. 2.) You stated that you had a blue max line and that Saul believed your line was copper. The reason Saul could not determine your outside line was Blue Max (a product that was made 20-30 years ago and a company out of business because of their product and the quality and issues) is that unless you literally dig up the front yard you can only assume the material used based upon the main water line coming into your home --- which was in fact copper. 3.) You stated that Saul told you that if you were having issues with your line that instead of trying to do a "site" repair that the best solution was to have the entire line replaced --- which ironically is EXACTLY what you stated you did. You also stated this advice was "BS" The reason any reputable company states this is simple --- once the integrity of a water line to the home is compromised by a break or pitting, the only way to ensure the line is totally fixed is to replace the entire line. Trying to replace a section is what poor companies do because they aren't concerned with the customer's best interest. This is not "BS" as you state --- this is trying to be good and honest. Again, at absolutely no cost. YOU PAID NOTHING! 4.) The technician absolutely should have been more responsive about the cost of the directional boring, and the possibilities. This will be a conversation we definitively have with this tech, as we always expect them to get that information to our customers within 24 hours when we are not certain of that price. You are right to be perturbed by this and we sincerely apologize for this. 5.) The saying "too good to be true" is something that I honestly must invoke in this situation. You stated you had 3 companies give you pricing and that two were in the $9500 - $10775 range and the other was half that price. I would like to know who did that, if they are truly a licensed plumber, whether they have a master's license, and whether the line was properly permitted as required by law. Did you know that if your water company finds out that you replaced the water line and it was not site inspected they make you dig up the entire line so they can inspect it? I am going to suppose that this was not done, because I don't know of a company around that can do 195 feet of directional boring (a job that should take 3-4 days total, where an inspector is on site to ensure it is properly done) and can do it for that price. Perhaps there is, and if so I am happy for you that you were able to find this price and level of quality. I suspect that is not the case. Again, I apologize Saul didn't get more information on the directional boring to you quicker and this will be addressed properly because you deserve nothing less. However, I know of few companies that come out without charging you a dime on a Sunday and then gets lambasted because you didn't like the price of $0 you paid for this. You rightfully decided to go with the cheap option because that is what you seem to want --- the cheapest person no matter if they are able to be a real licensed company that does perform the work as stated and as required by law.

Nellie N.
05/2018
3.0
plumbing
  + -1 more
The guy who came said he couldn't figure out the make of the sink, so rather than trying to find the right part, suggested we just replace the whole thing. Which would have been MUCH more expensive for us.
Description of Work: We were trying to have the pullout hose on our faucet hooked up.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Ms. [Member Name Removed], Why we certainly appreciate your concern, the technician that came out to your home said you had the old faucet apart and had already bought parts that were simply wrong to repair this faucet. He also stated the faucet was not a standard faucet that is commonly made and able to receive parts like a Delta, Moen, American Standard or Kohler - but instead an off brand that was poorly made and most likely would have continued issues. Instead of trying to repair a defective faucet that could not even be determined, the technician rightfully suggested because of your desires that you purchase the faucet of your liking and that the installation would be cheaper than trying to repair the one currently in your home. This is the right thing to do for customers, as giving you the proper advice and helping you is what we strive to do --- we do not want to try and repair something that will almost certainly continue to have problems and leave you unsatisfied. I understand you wanted him to find the make and model of the faucet you wanted repaired (which was not possible from what was there), but wouldn't you prefer that your plumber honestly tell you that to do so would be more expensive and will not alleviate your problems in the future? He did all of this and as you state above didn't charge you a dime... Again, we are sympathetic to your concerns and are sorry this was not perhaps better explained -- but I can assure you that what this technician was trying to do was be the one person that honestly gave you a solution that would satisfy you for years to come. All the best.

Christopher D.
05/2018
5.0
plumbing, wells, drain cleaning
  + 1 more
Work performed is very clean. Absolutely no issues.
Description of Work: Main shutoff valve and regulator, sump pump with battery backup, clean out french drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for choosing us as your plumber. We take extreme pride in knowing that we are delivering great service out in the field as well as in the office. We aim to show our customers a truly different and better plumbing experience. We look forward to earning your trust and business again in the future for all your plumbing needs.

lynnetta R.
05/2018
1.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I chose this company based upon Angie's List reporting. The tech arrived timely to analyze my drain problem. I paid $175.00 for this service. Tech indicated that he would contact me within a couple of days for an estimate. It has been a week and there has been no estimate or follow-up. I called their office on Tuesday and the receptionist stated that she'd look into it. It's Friday and I did not receive a follow-up call. Therefore, I contacted Plumb Tite again (today 5/4/2018) for an update. She indicated that the tech was not there and was off the weekend. I inquired as to what happened with the beginning of the week. A company is only so good as it's "customer service". While I was looking forward to hiring this company, I no longer have confidence in them doing any work for me. Of course, this would have been major work and thousands$$$$$....maybe they just couldn't handle it. Of well....next!
Description of Work: Exterior drain work

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$175

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
We have refunded the customer's initial camera inspection work because she was absolutely right that the estimate she deserved was not given to her in a timely manner. We pride ourselves on being different and better and she deserved those things from us. Quite frankly we were like nearly every other company and took her business for granted, and I can assure you that this does not sit well with me and generated an immediate response that the technician that was at her home would be on probation and could not leave a singular customer's home without providing the solution on the spot no matter what. This is what customers deserve and this is what customers are going to get from Plumb Tite, I could care less how most contractors operate in today's environment where you have to beg for them to do their job --- we are not like this 99% of the time, but this time we were and I was ashamed that this happened to this customer. She has been terrific to work with in this process and even gave us the chance to win the business after the quote was submitted, so we cannot thank her enough for doing something she absolutely did not need to do. Although I am so sincerely sorry for this situation, I want to thank this customer for how truly wonderful she was to speak with after I got involved.

Eirleen H.
05/2018
5.0
plumbing
  + -1 more
Plumber was courteous, knowledgeable and very professional. He was able to find a problem and fix it on the same day. Great work.
Description of Work: Sump pump valve fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for sharing your recent plumbing experience with our service company. We are over joyed that our expert technicians are out in the field representing our company ion such a tremendous fashion. Please feel free to call upon us again to earn your trust and business if another plumbing project comes available.

Lukas M.
04/2018
5.0
plumbing
  + -1 more
Our pipe leading to the outside of the house burst during the winter. We contacted Plumb Tite and were able to get an appointment on our desired date and time. Jacob arrived during the window they gave us of around 12-3. He was very professional and courteous, and gave us several options for us on how to fix it including prices. He quickly replaced our pipe and added another drain to help prevent our pipe from bursting in the future. Not sure how the price compared to other companies. Would definitely hire again!
Description of Work: Replace burst pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for taking the time to review our service company. Your feedback and kind words are much appreciated. We only hire the very best plumbers in the the industry and we truly feel that Jacob is no exception to this rule. We care about all of our customers and are always willing to give you multiple options for repairs and preventative options so that the problem does not reoccur. We are happy Jacob was able to take care of your plumbing project and we look forward to earning your trust and business again in the future.

Augusto G.
04/2018
5.0
plumbing
  + -1 more
The fixed went great, no leaks anymore, hope it'll stay for long The plumber, by accident, broke some tiles on the bathroom, it would have been nice if it was done perfectly, but it was purely an accident. so i will be calling another contractor to fix the tile & drywall.
Description of Work: Fixed a Leaking Faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for taking the time out of your busy schedule to review your recent visit from our service company. Your feedback is greatly appreciated and we are happy our expert technician was able to correct your plumbing issue. We do apologize for the tiles that were broken during the course of our work. We specialize in plumbing and unfortunately sometimes there are things that happen that are beyond our control and scope of work. We inform our customers in the disclaimer if there are potentially things that may go wrong associated with our work so they are aware of this before beginning the work at hand and refer the customer to creditable companies to have the additional issues corrected. We make every effort to minimize the impact our repairs might have on surrounding structures and fixtures. Thank you for choosing Plumb Tite and we look forward to earning your business again in the future.

Alisa S.
03/2018
5.0
plumbing
  + -1 more
Called Plumb Tite on Tuesday. They had an opening for the next day for a 2-5 window. Jacob called at 1:40, said he was on his way. Jacob was very professional. He wore slippers over his shoes (it was raining that day) so he wouldn't track anything in. He asked lots of questions so he could get a handle on the problem. He then explained everything he was going to do to figure out the problem. He did explain there would be an $85 diagnostic fee, which we were ok with. He figured out the problem pretty quickly. Thankfully, no cutting into walls was needed. We have lived in our house for 20 years, and have needed plumbing services over half a dozen times. We always put it off as long as possible, because everyone we used, we were never happy with. Next time, I won't hesitate. I would definitely ask for Jacob the next time we need plumbing work!
Description of Work: Had a leak in the bathroom, that was leaking into the ceiling onto the floor below. Couldn't figure out where it was coming from. We closed off the bathroom until we could have it looked at.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Plumb Tite Plumbing, Heating, Cooling & Drains
Thank you for sharing your recent plumbing experience with our service company. We are over joyed that our expert technicians are out in the field representing our company in such a tremendous fashion. Please feel free to call upon us again to earn your trust and business if another plumbing project comes available.

Contact information

8442 Vine Street, Cincinnati, OH 45216

http://plumbtite.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM


Licensing

Insured

Licensed*

Trade License Number
M6560
Trade License Locale
KY
Trade License Authority
Kentucky Department of Housing, Buildings and Construction
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Fireplaces,
Home inspection,
Gutter Cleaning

FAQ

Plumb Tite Plumbing, Heating, Cooling & Drains is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Plumb Tite Plumbing, Heating, Cooling & Drains accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
Yes, Plumb Tite Plumbing, Heating, Cooling & Drains offers free project estimates.
Yes, Plumb Tite Plumbing, Heating, Cooling & Drains offers eco-friendly accreditations.
Yes, Plumb Tite Plumbing, Heating, Cooling & Drains offers a 5% senior discount.
Yes, Plumb Tite Plumbing, Heating, Cooling & Drains offers emergency services.
Yes, Plumb Tite Plumbing, Heating, Cooling & Drains offers warranties.
Plumb Tite Plumbing, Heating, Cooling & Drains offers the following services: Plumbing, Heating, Cooling, Drains, Installation, Repair, Replacements, Tankless, Mini-split, High-efficiency, sump pumps, water lines, sewer lines, bathtubs, showers, ductless heating, garage heating, Water Heaters, Hybrid Heat Pumps, Heat Pumps, Furnace, AC, Thermostats

Contact information

8442 Vine Street, Cincinnati, OH 45216

http://plumbtite.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM