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Outside Insight

Landscaping, Pavers and Hardscaping

About us

Award winning. We are a very high quality oriented Design/Build company creating outdoor living spaces for over 18 years. We strive to develop strong relations with our clientele, with attention to detail and communication. With over 40 years of combined experience. Visit us www.Facebook.com/OutsideInsight www.pinterest.com/cincyscapes www.twitter.com/cincyscapes

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Design & Construction, Pavers, Natural Stone, Masonry, Retaining Walls, Landscape Lighting, Fire Pits, Fireplaces, Planting, Water Features, Wood Structures, Seasonal Clean-Ups, Grading, Drainage, Seeding, Sodding, Decks, Pergolas, & Fencing.

Services we don't offer

Mowing Grass, Irrigation, and Lawn Aeration.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.898 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 76-98 of 98 reviews

Michael B.
09/2017
5.0
fencing, hardscaping
  + 0 more
unknown
Description of Work: ...
Rating CategoryRating out of 5
Yes, I recommend this pro

Maxine R.
08/2017
5.0
landscaping, mulch
  + 0 more
Great job.
Description of Work: Cleaned gardens and mulched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Outside Insight
Thank you for your glowing review. We hope you keep us in mind for future projects.

Lynne L.
04/2017
5.0
outdoor lighting, patios, landscaping
  + 1 more
It went well
Description of Work: New patio in backyard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$18,000

John C.
01/2017
5.0
landscaping
  + -1 more
unknown
Description of Work: They did 2 jobs. They rebuilt a retaining wall around a culvert. I also had a drain line collapse and they fixed that. It was done well. The price and time was reasonable. They were professional and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
06/2016
1.0
landscaping
  + -1 more
unknown
Description of Work: Work was done Oct., 2015. (New retaining wall +). Initial rating was A. Work has since deteriorated and despite email contacts promising a visit and review of the problem, no one has responded. Deterioration continues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Outside Insight
First of all, we believe we have a great relationship with the client. As she mentioned, she was pleased and gave us an A rating. The client let us know that there were some issues with the project. At that time, we informed her that a work order for the repair would be written up, and would be completed when we were in her area. A retaining wall was installed to hold the driveway. The work we installed was, is, and always will be solid. The client refers to deterioration as the blacktop adjacent to the retaining wall. The blacktop was cracked, which was a sign of settling of substrate. This is an easy repair, and should not have been categorized under deterioration. We repaired the issue, and will continue to do so if need be, beyond the warranty period.

Michele P.
04/2016
4.0
landscaping
  + -1 more
unknown
Description of Work: Only gave partial estimate to what we discussed. When I did not accept the contract because I wanted someone to do the entire job. He said he could do it. Why not do that in the first place?

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$50

John C.
02/2016
5.0
landscaping
  + -1 more
unknown
Description of Work: The contractor improved the drainage in the swale in front of my house and built a small retaining wall. The job was done quickly and efficiently.
Rating CategoryRating out of 5
Yes, I recommend this pro

shelley S.
01/2016
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica S.
11/2015
1.0
landscaping
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Response from Outside Insight
[removed member's name] contacted us in May to perform maintenance work in preparation for putting her house on the market. We were told the house would be listed on May 29, and the work would need to be performed prior to this date. This included weeding, repairing mortar on brick steps, adding gravel to correct ruts in driveway, and planting and mulching beds. We completed the work, as per our signed contract. When following up with the customer regarding payment of our invoice, we learned that she was not happy with the job. She disputed the cost, as well as the timeline of the work being done, despite agreeing to and signing the contract. I also learned that our crew erroneously removed an overgrown bed of Variegated Vinca. The bed was so infested with weeds, even pulling them, a major amount would have grown back. We rectified this mistake by planting all new ground cover and mulching the area. We made several trips back to the residence to spray the weeds, and dump more gravel in the driveway, despite only being hired to perform a one-time maintenance of the property. I feel that we went over and above what was proposed and agreed to. I'm very sorry the customer feels she had an unpleasant experience with our company. For the past several years we have earned an "A" rating from our customers based on our expertise as well as our commitment to customer service.

01/2015
5.0
landscaping, hardscaping, tree service
  + 1 more
unknown
Description of Work: Installed several retaining walls, did plantings, cleared brush and trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Louise A.
10/2014
4.0
outdoor kitchens
  + -1 more
unknown
Description of Work: I purchased a deal for $49 outdoor living space evaluation. Scheduling was fine. They came over and gave me an estimate. It was fine but I’m going with another company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Outside Insight
[member name removed] and I meet to discuss her needs. I felt it was a very nice meeting and things went well. I created a concept drawing to scale for her. The meeting turned out to be a softscape job and had nothing to do with an outdoor living area. I certainly was fine with that being softscapes are about 40% of our business. I create softscape drawings often, and my knowledge of plant material is extensive. It was a pleasure to meet Ms. [member name removed] and wish her the best of luck with the project.

Scott C.
05/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara M.
04/2014
5.0
landscaping, hardscaping
  + 0 more
.
Description of Work: Rebuilt a long two-tiered landscape bed with stone we selected. Also consulted on landscaping edging and made excellent suggestions which we adopted. Did the trenching of newly shaped beds. Scott's suggestions saved us a lot of money, and the outcome was excellent. We were very impressed with how careful they were not to damage our lawn. They had to move a lot of material across in wet winter weather conditions, and they did a great job of protecting the yard. The landscape bed turned out perfectly, and the perennial plants and bushes were not damaged in spite of all of the work that was done. We highly recommend Outside Insight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

christine G.
10/2013
5.0
drain pipe
  + -1 more
Amazing
Description of Work: French drain and drainage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

John S.
04/2012
5.0
landscaping
  + -1 more
We are doing our landscaping in 2 phases - since we are having the house painted in May we wanted to get the overgrown bushes and ground cover out of the way, weeds removed etc so our yard would be presentable. Scott and his team did a great job with the initial clean up. Scott was very engaged and had some excellent suggestions for things we should do as we go ahead and replant and mulch. We look forward to working with him again as soon as our paint job is complete.
Description of Work: Spring clean up trimming, edging, removal of overgrown bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Frances W.
01/2012
5.0
lawn service, tree service
  + 0 more
They’ve been wonderful and so easy to work with. Scott, the owner, is the one that I’ve primarily dealt with.
Description of Work: I called him a few years ago since I had an emergency (my yard man went out of business abruptly), and he has done the best yard clean up I have ever had done. They removed a tree for me as well, and provide lawn & yard work services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly B.
12/2011
5.0
landscaping, hardscaping
  + 0 more
We were very pleased with Scott and would not hestitate to use his company for future projects. He is located within a mile of our home so that is an added bonus of having a great contractor so close by for future projects.
Description of Work: We called Scott Gifford at Outside Insight, LLC for an estimate on a patio project we were planning. Scott was very responsive and prompt in meeting with us for a intial estimate. This past summer was extremely busy for most hardscaping companies as the spring and early summer were so rainy they had lots of projects to get to. After meeting with Scott, we decided to go with a different type of work for our patio than Scott's company did.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane G.
07/2011
5.0
landscaping, hardscaping, mulch
  + 1 more
Please see above. All described glowingly above. AN excellent experience start to finish plus some.
Description of Work: Scott Gifford (owner) and his crew (Cory was main) excavated an old asphalt concrete walkway that was broken, uneven, a potential liability and that was about 140 square feet and leading up to an old concrete front entryway steps that were not in good shape either. They dug down, filled it, put sand in it, packed it, then designed a paver walkway coming from the driveway, and curving into a designed small circle in front of the steps. They repaired the stairs and covered them with pavers as well. It was fantastic how serious and conscientious, and hard working in 95 degree heat! They hauled old stone, concrete, took it away, laid the pavers, filled the seams. All meticulously done. A great team. Very pleasant to work with. Thorough. They pulled extraneous bushes, mulched everything! Plus gave me/shared ideas, AND cleaned up after themselves. They said they were going to be there, and they were there! It looks fabulous! it blends beautifully with my house and roof shingles. Looks clean, clear, and inviting. People in the neighboorhood have been stopping by to get their card, and were impressed. I'd recommend Scott and Cory and crew anytime!!!! Plus the price was competitive and actually less than most big companies I had in to estimate, and in one case less than an independent. Fair, honest people and beautiful work completed. In fact I had an old stone cut through and we all decided it would be best to pull it and put in large stepping stones, This was an extra and they came back to do it and it too looks perfect now with the new walkway and doesn't make me feel anymore like I'm going to break my neck. If I can get a few digitals I will put up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,730

Rich M.
07/2011
5.0
landscaping, hardscaping
  + 0 more
The crew was very hardworking. The foreman actually came over to help me load mulch that I had purchased on my own when he wasn't needed to help build the wall. The results of their work was fantastic. The wall looks amazing, they created a new bed for my new trees which really helped the appearance of the front yard, and did a nice job cleaning up my existing gardens. I plan on hiring Outside Insight in the Spring to redo the landscaping on my property, once our construction is complete. I highly recommend Scott and his team.
Description of Work: Outside Insight installed a new retaining wall, did a landscaping cleanup, and planted three new evergreen trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Frances W.
11/2010
5.0
landscaping, leaf removal
  + 0 more
I love this company and the service they provide. They are reasonable and very responsive to any questions and concerns. I would like to use this company again for some of their other services because of the quality of their work! Couldn't ask for a better contractor then Scott!
Description of Work: Leaf collection and removal plus bush trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda H.
11/2010
5.0
landscaping
  + -1 more
He did a wonderful job, looks great, very professional, having him do some more work later.
Description of Work: Landscaped and planted shrubs,flowers and mulched a bed for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,285

Christopher N.
11/2009
5.0
landscaping
  + -1 more
Scott is very professional and thoroughly explains his ideas and answers to our questions. The installation was top notch and the design is terrific. We are thrilled and are looking at further projects with the landscape adviser. Timing was prompt and efficient.
Description of Work: Landscape lighting for new and old path, new planting and 80' man made stream and ponds. Installation and design by Scott.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,825

RANDALL B.
05/2009
5.0
landscaping
  + -1 more
They were responsible and very, very friendly. They were polite and clean. I think they were very competitively priced. They were far nicer than other comparable services I've used in the past. I would absolutely hire them again. I can guarantee I will be using them again next year.
Description of Work: They did all the spring landscaping for a small business I own. They planted, refreshed beds, mulched and hardscaped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

3849 Merwin Ten Mile Road, Cincinnati, OH 45245

http://www.outsideinsightllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Pavers and Hardscaping

FAQ

Outside Insight is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Outside Insight accepts the following forms of payment: Check,MasterCard,Visa
Yes, Outside Insight offers free project estimates.
No, Outside Insight does not offer eco-friendly accreditations.
No, Outside Insight does not offer a senior discount.
Yes, Outside Insight offers emergency services.
Yes, Outside Insight offers warranties.
Outside Insight offers the following services: Design & Construction, Pavers, Natural Stone, Masonry, Retaining Walls, Landscape Lighting, Fire Pits, Fireplaces, Planting, Water Features, Wood Structures, Seasonal Clean-Ups, Grading, Drainage, Seeding, Sodding, Decks, Pergolas, & Fencing.
Mowing Grass, Irrigation, and Lawn Aeration.

Contact information

3849 Merwin Ten Mile Road, Cincinnati, OH 45245

http://www.outsideinsightllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM