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Otis Refrigeration Service, Inc

Appliance Repair, Heating and Air Conditioning

About us

Otis Refrigeration is the premier Commercial Hvac & Refrigeration contractor in the Cincinnati tri-state area. We are the preferred servicer, warrantor and installer for over 40 major brands. In Business since 1935 we are a 4th generation family owned and operated business. Our technicians are all certified and factory trained with an average of 20 years of experience in the field. Our primary focus is you and making sure your equipment is running as efficiently as possible. With a BBB A+ Rating, and an avg 4.5 stars for all our reviews we pride ourselves on the commitment to excellence we show our valued customers every day. Otis Refrigeration is prepared to meet all your HVAC/R needs with excellent service at a fair price! We are licensed and insured in all areas we work. Please feel free to call us or email us with any questions. Have a great day, Thank you! ** Sorry we do not service residential equipment at this time **

Business highlights

90 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Mark Y.
05/2022
1.0
appliance repair
  + -1 more
Terrible! First service call nothing was done to fix the problem but charged. Second service call another charge, said they fixed it —it only worked for 30 days. Called company it was out of their warranty they would have to charge me again to fix it. I called a different company they repaired it on first visit said the repair done by Otis was done incorrectly and Otis also really overcharged me. Otis did not care about my repair or my satisfaction just about the two invoices being paid. STAY CLEAR!!
Description of Work: Commercial refrigeration

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,100

    Contact information

    4224 Airport Rd, Cincinnati, OH 45226

    http://www.Otisrefrigeration.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    Oh 31579 Ky MO 3383
    Trade License Locale
    Ohio, Kentucky
    Trade License Authority
    State, We Renew every Year

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning

    FAQ

    Otis Refrigeration Service, Inc is currently rated 1 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Otis Refrigeration Service, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Otis Refrigeration Service, Inc offers free project estimates.
    Yes, Otis Refrigeration Service, Inc offers eco-friendly accreditations.
    No, Otis Refrigeration Service, Inc does not offer a senior discount.
    Yes, Otis Refrigeration Service, Inc offers emergency services.
    Yes, Otis Refrigeration Service, Inc offers warranties.

    Contact information

    4224 Airport Rd, Cincinnati, OH 45226

    http://www.Otisrefrigeration.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day