One Hour Heating & Air Conditioning - Cincinnati

Service Tech Bobby Pence was a gentleman and did outstanding in explaining the process of the service.

Josh was very personable and professional. He programmed my thermostat and looked over electronic sir cleaner. All was warranty work. Recommend him to anyone.

Work was covered by warranty and Jim made sure we were happy with tbe replacement bdefore he left.

Bobby is amazing. Very professional. I highly recommend this company.

Jesse was very professional

Professional courteous and knowledgeable

Mr. Helton is knowledgeable and clearly explained problems and recommended repairs.

Project: Replaced my old furnace with a new model. I had no heat on a very cold day. Within a few hours, they put in a temporary fix so I had heat. Two days later they installed a new furnace in one day. Everyone I dealt with was polite and professional. I did not feel pressured to buy a furnace that I didn't need. The installers were great and left my basement cleaner than it was before they stated the installation! I also appreciate the follow-up call, checking to see if I was satisfied.

Mr Slater did a great job! He was friendly, professional and did the job that was asked of him. We would be happy to have him as our permanent service manager.

My furnace was really old. Part was cracked and leaking carbon monoxide . They were friendly and professional with telling me what was needed.

Kevin and James did a great job they were prompt polite and professional excellent work

Thank for service hard work

Have had service contact with One Hour for 20 years. We have always had excellent service - they have always sent out very courteous and competent personnel.

alex was very knowledgeable professional and explained everything ,and did a great job

Friendly and very knowledgeable. Felt they gave me

Doug Meade was professional and quite knowledgeable in heating and air conditioning. Explained all costs and he is an asset to your organization.

Nice helpful and explained everything

They are expensive but they do have good customer service.

Very professional interaction on the front end and very professional installation.

I noticed my AC had a freon leak on a Saturday. It was the old type of freon. Willis One Hour came out the following Monday and evaluated my problem. They explained that the repair would probably cost half of a new system. Because my system was 12 years old, I decided to replace it with a new one. The salesman came in less than an hour and saw what we had, measured, and gave us options for a new system. We picked one out and he scheduled the installation for the coming Friday afternoon. The install guys arrived at 1pm and estimated it could take 4-6 hours depending on any problems that might arise during the process. They were leaving by 4:45pm. Everyone was great at explaining what they were doing. They were very professional. I would highly recommend Willis One Hour for any heating/AC issues.

The technicians were prompt, professional and explained each step of the cleaning.

One Hour was very prompt in responding to my inquiry, providing an estimate and performing the service. Their technicians were very courteous and knowledgeable and they explained each step of the project as they performed it. I was very pleased with their work.

Courteous & Job well done

Mike is so professional, outstanding service, will request him again.