Ohio Valley Pure Water is Cincinnati's highest rated water treatment company on Google, Cincinnati BBB and Angie. We have more 5-star reviews than all of our competitors combined in the Cincinnati market. Our customers love us because they feel like family because they are family. We are 100% Family Owned 100% Family Operated 100% Family Focused since 1988. Our family is committed to the highest levels of customer service. Each one of our family members is highly-trained and skilled in the water treatment industry. Every component of our water treatment equipment is made right here in the USA by companies like Pentair, Fleck, Pentek, Clack, Resin Tech and more. Our products are design to last for years. Contact us now to learn more.
Business highlights
37 years of trusted experience
Family Owned & Operated
Services we offer
We are a license plumbing company that specializes in water treatment products only. We sell, install & service the products we keep in stock. We custom build our water treatment products using American made manufacturers like Pentair, Fleck, Structural, Resin Tech, Clack and others. Because our water treatment products are not mass produced like our competitors, this allows us to have full control of each USA made component. Our water treatment products are built to last for years when maintained properly. Additionally, each component comes with its own manufacturer warranty.
Services we don't offer
We do NOT service or install competitor's water softeners, filters or water purifiers. We also do NOT service or Install any other plumbing products.
Description of Work: Changed water level -side leak when flushing cycle ran
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sameer A.
07/2015
5.0
water softeners
+ -1 more
Everything went really well. They owner was very responsive and called for scheduling install the next day. One week later, I had water softener and filter installed. The installer was courteous, prompt and finished everything on time as planned. Before buying this, I did quite a bit of research. This system was much more affordable than others and essentially provides the same benefits without getting locked into propitiatory filters and stuff.
Description of Work: I bought the big deal through Angie's list to install water softener and filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Brenda B.
07/2015
5.0
plumbing, water softeners
+ 0 more
definitely Michael and his son Ethan arrived during the time scheduled. Michael checked my water levels and found it to be very hard. He inspected my system and discovered a part that needed to be replaced. He was able to fix it right away. He and Ethan inspected all parts of the system and then gave me instructions on how to operate the system. They worked well together and completed the job in an appropriate time. I would definitely contact Michael with any further problems and for regular maintenance.
Description of Work: Michael performed a yearly inspection of a water softener installed in a condo I bought in January. He immediately noticed that the system wasn't operating properly. He had a part with him and was able to install it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words
Barbara K.
06/2015
5.0
plumbing, water softeners
+ 0 more
We have had his service for several years. They come every August. They leave the are very clean. We have been very happy with them and will continue to work with them. They are very responsive.
Description of Work: Plumbing/Water Heaters. Changed all the filters and check system to make sure water is up to quality code.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words
Jon C.
06/2015
5.0
plumbing, water softeners
+ 0 more
I ordered a Big Deal for Water Softener and RO system hardware and installation. Spoke with the company beforehand and received details as well as instructions for contacting someone to drill out the RO spout hole in our granite. Was a quick and easy fix. They arrived on time and installed everything quickly and efficiently. The only reasons I gave a B for multiple portions of the review are twofold: 1. Our old water softener was not removed, it was left full of water and sludge and we had to find a way to get it up the stairs and out of the house. 2. There was a hidden charge of over $150 to install RO line to our fridge. I've found some "deals" to be a trap because of hidden charges, but this one was not major.
Description of Work: Installed a new water softener and RO system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Ann P.
06/2015
5.0
plumbing, water softeners
+ 0 more
Very pleased with their service, my house initially appeared to have a significant plumbing issue that would have prevented the softener from doing the whole house- they were very honest and explained that they would not install the softener if it wasn't going to soften the whole house supply (they could easily have just installed it and we would not have known) or if it would require removing the basement ceiling to verify the water lines . In the end it turned out that the previous homeowners actually had their softener plumbed backwards, and the new unit was ultimately installed quickly (and correctly!) and is working well. Highly recommend based on their professionalism and integrity
Description of Work: disconnect old softener and hauled to garage, installed new water softener, whole house filter and undersink RO unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
James B.
04/2015
5.0
plumbing, water softeners
+ 0 more
Mike, Ohio Valley Pure Water owner, was great in thoroughly explaining the various options we were considering for our new home. The technician arrived on time & did an excellent job.
Description of Work: Installed water softener, whole-house filter & reverse osmosis system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
James E.
04/2015
5.0
plumbing, water softeners
+ 0 more
Greg arrived early and was very professional. Installation took around 2 hours and answered every question I had. Greg left a water test strip and said I should test it in 3 days. Tested the water and it came back as being soft. Very happy so far.
Description of Work: Installed new water softener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,199
Kathleen K.
03/2015
5.0
plumbing, water softeners
+ 0 more
Installer was on time (called beforehand with his approx. arrival time). Everything was installed per the deal I had purchased through Angie's List . Great service and no extra hidden fees.
Description of Work: Installed water softener and whole house water filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Richard F.
03/2015
5.0
plumbing, water softeners
+ 0 more
Greg arrived on time. He removed a water softener unit which finally gave out after thirty years and installed a new unit. He helped me move the old unit to my garage. He cleaned up the work site when he was done.
Description of Work: They installed a water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,199
Sandra S.
02/2015
5.0
plumbing, water softeners
+ 0 more
The system is working perfectly, no complaints.
Description of Work: Installation of new water softener and whole house filter. It went fine, except the installer forgot his dolly so it was a little unorganized and he could not take my old unit the garage. This is an update: The owner himself called to apologize and came out personally and removed my old water softener and took out to the curb for rubbish remove..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Douglas B.
02/2015
5.0
plumbing, water softeners
+ 0 more
Was very happy with the service, installation, explanations, and courtesy shown. Would gladly recommend their services.
Description of Work: Installed a new water softening system, replacing a 20 year old model.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,139
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your business and for your kind words - We look forward to serving you for many years
bobbi D.
01/2015
5.0
water softeners
+ -1 more
Everything went fine. The workers were fine. They get A's on everything.
Description of Work: They put in a water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your business and we look forward to the many years of serving your family - Thanks again
Rich M.
01/2015
5.0
plumbing, water softeners
+ 0 more
The process went very well. The installation was done in a quality manner. Michael and his son Ethan are very professional and courteous. Michael provided consultation on the systems and value they provide. We are very pleased with the results.
Description of Work: I had the following installed: Reverse Osmosis, Water Softener, and Chlorine Filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your review and it was a pleasure doing business with you - We look forwarded to the many years of serving you - Thanks again
Carl D.
12/2014
5.0
water softeners
+ -1 more
This company installed and now does annual maintenance on my reverse osmosis water system. They are a pleasure to deal with and I do not to recommend to others.
Description of Work: Cleaned reverse osmosis water filter system and replaced all filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Ohio Valley Pure Water
Thank you for your kind words - It has been great serving your family over the years with good clean water
Louisa B.
10/2014
5.0
plumbing, water softeners
+ 0 more
I contacted the owner, Mike, on Monday. Mike returned my call within the hour and scheduled an installation the very next afternoon. The installation went very well. Mike gave detail explanations of the system, maintenance, etc. Very professional, friendly, honest and willing to go the extra mile. I would highly recommend this company to anyone looking to improve water quality.
Description of Work: Installed water softener and reverse osmosis system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you so much your business and for taking the time to write a review for us - Smokey (our small dag) enjoyed playing with your dogs also - Maybe he can come over again sometime - Thank you, Mike
Robin A.
10/2014
5.0
water softeners
+ -1 more
They did a great job. Very easy to deal with. I would give them an A+.
Description of Work: They installed a new water system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you so much for taking the time to write us a review
Ian P.
10/2014
5.0
water softeners
+ -1 more
Great! Friendly, rapid and good quality service.
Description of Work: Installed an RO water filtration system and a household dechlorination filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Ohio Valley Pure Water
.
Doug J.
10/2014
5.0
plumbing, water softeners
+ 0 more
They have done a good job and we are very pleased with that. They have not screwed up and we are impressed with them.
Description of Work: They did a great job and have done a couple things for me. They installed a water system for the whole house, along with a reverse osmosis too in January. They also did something with our plumbing to reduce the water pressure to our home. They delivered some supplies to us a couple weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for writing a review for our company - We look forward to servicing your system in January - Thanks again, Mike
Christian M.
10/2014
5.0
water softeners
+ -1 more
Mike and his son did the installation. Everything went very smooth and without any problems. I would recommend Ohio Valley Pure Water for your water treatment needs.
Description of Work: Install a Water Softener including a Whole House Filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your review - In such a busy world we live in it's nice to see customers take the time to write a review - Thank you, Mike
Robert W.
10/2014
5.0
water softeners
+ -1 more
That has turned out very well. They did the work about a month to 2 months ago. They are very contentions people. They arrived on time and on schedule. They have a nice product. They explained everything completely. I did have one problem with the system and they came out to take care of that right away. They did all of that with a smile!
Description of Work: I purchased a deal from this company for $399 for a reverse osmosis water purifying system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you so much for your review - This customer purchased the reverse osmosis system through the "Angie's List Storefront" - After the purchase of the reverse osmosis system they also purchased a water softener & whole house carbon filter - Thank you again, Mike
FRED G.
10/2014
5.0
water softeners
+ -1 more
I am very happy with that experience. He is honest and straight forward. He gave me a very fair price. He didn’t make up science to get money out of me either. His service was pleasant and efficient. He was great to work with. I wished I have used him sooner.
Description of Work: He serviced my reverse osmosis system and provided me with a spicit. They also installed my water filtration system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you so much for your review - When your prices are fair and you do good work you do not have to make up gimmicks to sell your products - People do like honesty and a straight forward approach - Thank you again, Mike
Wilma C.
10/2014
5.0
plumbing, water softeners
+ 0 more
They sent one tech and it took him a 1/2 day. I had no problems with them. Everything went according to plan.
Description of Work: They installed a water softer for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words and your review - In a world that is so busy and nice to see customers take time to write reviews - Thank you again
Heather Z.
10/2014
5.0
water softeners
+ -1 more
Mike was great to review my issues with an older water softener and the options to replace vs. repair. Mike was available the day after my call due to proximity to another call he had scheduled, so I really appreciated the availability. He reviewed the possibility of repair and the implications compared to the replacement costs. He also understood my issue with hard water and how it affected our appliances and hard water markings on glasses. Further discussion brought us to the additional issue of chlorine in the water and the effects we were currently experiencing. I opted to replace and included a chlorine filter.
Description of Work: OVPW replaced an old water softener after reviewing the options to repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,225
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words and your review - Ethan and I enjoyed working with you
Robert F.
09/2014
5.0
water softeners
+ -1 more
They were very informative and professional. Scheduling was good. Within a couple of days he was here.
Description of Work: They installed a water softener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - This customer had been a reverse osmosis customer for about five years before purchasing their water softener - We truly appreciate repeat customers - Thank you for your kind words and taking time to write a review
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening
FAQ
Ohio Valley Pure Water is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Ohio Valley Pure Water accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Ohio Valley Pure Water does not offer free project estimates.
Yes, Ohio Valley Pure Water offers eco-friendly accreditations.
No, Ohio Valley Pure Water does not offer a senior discount.
No, Ohio Valley Pure Water does not offer emergency services.
Yes, Ohio Valley Pure Water offers warranties.
Ohio Valley Pure Water offers the following services: We are a license plumbing company that specializes in water treatment products only. We sell, install & service the products we keep in stock. We custom build our water treatment products using American made manufacturers like Pentair, Fleck, Structural, Resin Tech, Clack and others. Because our water treatment products are not mass produced like our competitors, this allows us to have full control of each USA made component. Our water treatment products are built to last for years when maintained properly. Additionally, each component comes with its own manufacturer warranty.
We do NOT service or install competitor's water softeners, filters or water purifiers. We also do NOT service or Install any other plumbing products.