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Ohio Valley Pure Water

Water Filtration and Softening

About us

Ohio Valley Pure Water is Cincinnati's highest rated water treatment company on Google, Cincinnati BBB and Angie. We have more 5-star reviews than all of our competitors combined in the Cincinnati market. Our customers love us because they feel like family because they are family. We are 100% Family Owned 100% Family Operated 100% Family Focused since 1988. Our family is committed to the highest levels of customer service. Each one of our family members is highly-trained and skilled in the water treatment industry. Every component of our water treatment equipment is made right here in the USA by companies like Pentair, Fleck, Pentek, Clack, Resin Tech and more. Our products are design to last for years. Contact us now to learn more.

Business highlights

37 years of trusted experience
Family Owned & Operated

Services we offer

We are a license plumbing company that specializes in water treatment products only. We sell, install & service the products we keep in stock. We custom build our water treatment products using American made manufacturers like Pentair, Fleck, Structural, Resin Tech, Clack and others. Because our water treatment products are not mass produced like our competitors, this allows us to have full control of each USA made component. Our water treatment products are built to last for years when maintained properly. Additionally, each component comes with its own manufacturer warranty.

Services we don't offer

We do NOT service or install competitor's water softeners, filters or water purifiers. We also do NOT service or Install any other plumbing products.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0231 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 231 reviews

Dennis P.
01/2018
5.0
water softeners
  + -1 more
Reset and test for next month or two70
Description of Work: Looked at water softener and made some suggestions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

robert R.
12/2017
5.0
plumbing, water softeners
  + 0 more
Ohio Valley Pure Water is awesome, always on time, very efficient and courteous. I have been a happy customer of Ohio Valley Pure Water for 14 years, and in those 14 years I have not had any problems, not one, with my reverse osmosis system and I rate them number one for service, commitment and high quality dependable equipment and products.
Description of Work: Reverse osmosis water filtration system install and servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Edward W.
12/2017
5.0
water softeners
  + -1 more
We have been very happy with the unit's performance and the company's service has been excellent.
Description of Work: We have purchased a Reverse Omosis Systen from Ohio Valley over 15 years ago and they have serviced it every year since. We even had to replace it two years ago because of the unit's age.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Kathleen C.
11/2017
5.0
water softeners
  + -1 more
They did an excellent job. Showed up on time, were neat and tidy, and were in and out in a reasonable amount of time.
Description of Work: Needed my water softener replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Lucille M.
11/2017
5.0
water softeners
  + -1 more
I have had a pure water filtration system from Ohio Valley Pure Water for 14 years. I can't say enough good things about this system and this business. They always call ahead when I have an appointment, are flexible and will help work out a time that works for me; and the personnel is outstanding! Mike, and Lynette are some of the best people I've worked with and I appreciate their professionalism. I highly recommend this company and their product.
Description of Work: Water filtration system updated.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Maxine D.
11/2017
5.0
water softeners
  + -1 more
Mike explained how the water softener works and gave me some pointers on how to take good care of it so it lasts for many years, I would definitely recommend Ohio Vally Pure Water to anyone shopping for a new water softener!
Description of Work: I had my water soltener installed a little over a year ago. I have not had any problems but was getting calcium buildup in the water dispenser on my refrigerator door. Mike, the owner, came out and confirmed that because of the way my home was built, the softener does not include the dispenser.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Denise C.
10/2017
5.0
water softeners
  + -1 more
In November of 2016, I replaced my Culiigan water softener with a softener from Ohio Valley Pure Water. As a current promotion I also received a reverse osmosis drinking water system. The cost of the softener was less than half of the Culligan softener. Ohio Valley Pure Water installed my softener on the day after Thanksgiving (2016). They would not have typically worked on this day, but were very willing to accommodate my schedule. In October 2017, Ohio Valley Pure Water came back out for the first time to change the filters and check the equipment. I have not had any issues with the softener over the last year and have been happy with the equipment and the service received. The company has been very friendly and responsive to all inquiries I have had. They are a small family owned company and they go above and beyond in meeting customer needs. I found their pricing and policies very fair. I would highly recommend Ohio Valley Pure Water for your water softener needs.
Description of Work: Water Softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Neal K.
10/2017
5.0
water softeners
  + -1 more
Everything went perfect. The company was punctual and provided / installed the product as agreed upon.
Description of Work: New water softener for a newly built home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you [Member Name Removed] for your kind words

Ian P.
10/2017
5.0
water softeners
  + -1 more
It went great! I was undergoing some house renovations and Mike was very flexible since we had to change the original appointment. He was punctual, friendly and competent. Lynette was also super helpful and very friendly every time I called. This is a fantastic company!
Description of Work: I needed filter changes on my RO filter and whole house filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words - We try to do to others the same as we want to be treated - Thank you again for your kind words

Jan S.
08/2017
5.0
water softeners
  + -1 more
Great job and very professional. No hassles and work completed in a timely manner
Description of Work: New water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words and nice review

RON S.
07/2017
5.0
water softeners
  + -1 more
One of the most pleasant companies I have ever done business with. They service the filtration system yearly usually just replacing the filters. Everyone they have sent to the house has been very good and helpful. About every 14 years or so they replace all the components in the system, which they just did. Their customer service is excellent.
Description of Work: Needed to replace my reverse osmosis water filtration system. Greg came out did the work expertly and quickly, explaining all he did and why. We find the water where we live is just nasty tasting and their system fixes that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Ohio Valley Pure Water
Mike / Ohio Valley Pure Water - Thank you for your kind words

RON S.
07/2017
5.0
water softeners
  + -1 more
Great. They were well prepare to do the job and were finished in less than an hour.
Description of Work: Replace components of reverse osmosis filtering system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Venkat M.
07/2017
5.0
water softeners
  + -1 more
I like them. I did use their water filter.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Kerri L.
07/2017
5.0
water softeners
  + -1 more
Everything was as explained and planned. Awesome customer service!
Description of Work: Did a great job all the way around! Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,425

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

SHARON K.
07/2017
5.0
water softeners
  + -1 more
We were surprised at the $269 yearly maintenance requirement, but the visit and installation went well.
Description of Work: Installation of a soft water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,399

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your review and your honest opinion about the price of your service - I truly apologize for being surprised about the total cost - That should have not happened - We do our best to go over our service prices at the time of sale/ installation so that no one is surprised - We will agree that you are on the higher side for annual service then most of our customers - In your case the reason your annual service may seem high is because we serviced not one, not two but three separate pieces of water treatment equipment - Water softener, whole house carbon filter and your 6 filter alkaline reverse osmosis system - For example: If we went into a car dealership and they preformed three separate services on three different cars we owned we would expect the total cost for all three to be higher than if we only had one car serviced - Regardless, we will make a conscientious effort to do a better job to go over pricing for annual service to make sure no other customers are surprised - Thank you again for you review - Mike Noschang and the team at Ohio Valley Pure Water

Kirstyn M.
06/2017
5.0
water softeners
  + -1 more
Always great service. The water through the reverse osmosis filtration is the best and cleanest water our family has ever had.
Description of Work: Water purifier/filtration checked and filter replaced. Yearly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

subrahmanyam M.
06/2017
5.0
water softeners
  + -1 more
Absolutely the best work. Very honest and reliable.
Description of Work: replace water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Greg C.
05/2017
5.0
water softeners
  + -1 more
Service from Ohio Valley Pure Water has been a great experience for our family for over 15 years. It has been really nice to have them to rely on. They are prompt with phone calls and service. Reasonable prices too!
Description of Work: We have used Ohio Valley Pure Water (OVPW) for over 15 years now. We have reverse osmosis under our kitchen sink and we love it! Our water tastes great! When we moved from our other house they moved the system to where we are now. Michael Noschang recently came to our house for a service call and didn't charge us a penny. It ended up being our garbage disposal and not the water system. They are always professional, honest and their prices are very reasonable. I can't recommend them enough. I won't use any other company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words - We feel that without having great customers like your family we would not have the business we have today

Devin H.
05/2017
5.0
plumbing, water softeners
  + 0 more
The whole process went smoothly. The installer showed up on time and finished within the estimated timeframe.
Description of Work: Had a water softener and reverse-osmosis system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert B.
04/2017
5.0
water softeners
  + -1 more
Great job all around. On time and finished on time.
Description of Work: Water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

rachel H.
04/2017
5.0
water softeners
  + -1 more
Showed up on time and did quality work
Description of Work: Whole house water softener and under sink reverse osmosis filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike /w Ohio Valley Pure Water - Thank you for your kind words

Caroline W.
03/2017
5.0
water softeners
  + -1 more
Absolutely wonderful! Great service and great product! Working perfectly!
Description of Work: Water softener installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,399

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Nick S.
03/2017
5.0
water softeners
  + -1 more
The installer did a great job of installing both the Water Softener and Reverse Osmosis System. Waited for the first cycle to review, however, the regeneration process went smoothly and I measured my water softness and it registered on the lowest end of the scale. As far as the pure drinking water, I measured at about 11 ppm which is a drastic improvement from 230 ppm. We also thought it was funny that Dasani water measured at 40 ppm. Expecting a great experience from here on as well. Thanks
Description of Work: Water Softener and Reverse Osmosis System Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Chuck F.
03/2017
5.0
water softeners
  + -1 more
Great service, and Mike is great and fast when returning your call and helping you over the phone as much as possible when troubleshooting. I would recommend this company over all the others in the area!
Description of Work: Water Softener and whole house filter installed 6/2016

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you [Member Name Removed] for your kind words

Erin M.
02/2017
5.0
water softeners
  + -1 more
They were very quick and efficient with the whole process. The water softener works great and they are really great at reminding us when our filter needs to be changed.
Description of Work: They removed our old water softener and put in a new one with a whole house carbon filter. They also come every year for filter replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Valley Pure Water
Mike w/ Ohio Valley Pure Water - Thank you for your kind words

Contact information

4139 S Yorkshire Sq, Cincinnati, OH 45245

http://www.ovpw.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening

FAQ

Ohio Valley Pure Water is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Ohio Valley Pure Water accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Ohio Valley Pure Water does not offer free project estimates.
Yes, Ohio Valley Pure Water offers eco-friendly accreditations.
No, Ohio Valley Pure Water does not offer a senior discount.
No, Ohio Valley Pure Water does not offer emergency services.
Yes, Ohio Valley Pure Water offers warranties.
Ohio Valley Pure Water offers the following services: We are a license plumbing company that specializes in water treatment products only. We sell, install & service the products we keep in stock. We custom build our water treatment products using American made manufacturers like Pentair, Fleck, Structural, Resin Tech, Clack and others. Because our water treatment products are not mass produced like our competitors, this allows us to have full control of each USA made component. Our water treatment products are built to last for years when maintained properly. Additionally, each component comes with its own manufacturer warranty.
We do NOT service or install competitor's water softeners, filters or water purifiers. We also do NOT service or Install any other plumbing products.

Contact information

4139 S Yorkshire Sq, Cincinnati, OH 45245

http://www.ovpw.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed