Ohio Valley Pure Water

GREAT! Great Great

Outstanding!

Much appreciated!

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Very well.

Very well and done quickly.

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It went very well.

It went great.

Went great!

unknown

We first contacted him by phone and asked several questions. He referred us to his website where there are many frequently asked questions and product description and prices. He then came out and gave us a firm price and tested our water. That in itself was worth him coming out. I cannot describe in words what that water looked like. All I can tell you is that we didn't want to be the filter anymore. Mike is very knowledgeable, professional, and completely answered all of our concerns. We scheduled the installation for 3/6/12 between 8:00-8:30 a.m. and he even called to let us know he was on his way. Installation only took about1-1/2 hours and we are so pleased with everything. Today, I can tell you that our water tastes different and better. We are water drinkers so we noticed the change right away. My coffee this morning is less bitter, and I drink high quality coffee. We are looking forward to using less soap, not having dry skin issues due to all the chlorine in the water, and just knowing we are drinking pure, clean, water is such a peace of mind. We would strongly recommend you hiring this company!

Mike was prompt and professional on the initial installation. Recently I called him with a question and he came over that same day to make adjustments to the system to ensure it was functioning properly.

We had a reverse osmosis water filtration system and a water softener installed into a house that we purchased for my mother to live in. Mike, the man who installed everything, was there on time and was very friendly and knowledgeable. He thoroughly answered my questions about how things work and the maintenance involved. I would definitely recommend Ohio Valley Pure Water Systems, Inc to my friends and family. Oh, did I mention that the water tastes great? It definitely does.

He was very professional and called to let me know he may be a little late because of an accident. He was only about 5 minutes late. I will definitely use his company again.

Outstanding performance. Mike found a leak in our refrigerator line and fixed it as part of the overall installation. We are quite pelease. He said three hours and that is exactly what it took. He met and exceeded all our expectations.

Everything went on fine with them. He was very nice man. There was a leak, and I had to call him back twice. He came back and fixed it. The price was good.

All in all, Mike’s favorite saying seemed to be “Treat others as you would like to be treated,” and we were treated well and are enjoying our water (especially after the electrolysis test that showed us what was in our “old” water – yuck!).

Mike & Ethan did a nice job of replacing our Reverse Osmosis Water Filtration system. They were knowledgeable, professional and got the job done to specification. They had some tips on how to better care for our Water Softener. We signed up for yearly maintenance & filter change with them.

It went very well. No issues. We made the decision to go with this company last year and the annual follow up was executed just as described when we installed last year, which was a good experience as well. As far as price goes, I think everything is high, so the "B" for pricing is more about me than OVPW. I checked pricing carefully last year before choosing this company. This company, based on my experience can be trusted to do what they say, when they say and at the price quoted.

Appointment was set, technician was punctual, checking operation of system, replacing all filters, cleaning up. Everything was very professional and quite satisfactory.

Mike was here within five minutes of the agreed upon time. He came in and installed the unit, along with the faucet and was out in about an hour. He was friendly and the work quality was excellent. Since I had not decided whether to connect the unit to the ice maker, Mike said he would come back and install it for just the $75, which was the charge to do so during the installation of the reverse osmosis unit. That would mean he would not charge a service call. I thought that was a great customer-service decision and indicates he understands that side of the business, perhaps better than many independent vendors. The other part of this agreement is a four-year service agreement at $175.00 per year. This is fair, since I am not mechanically inclined and would rather have a professional take care of changing the filters, etc. I don't know if Mike meant to leave the box the unit came in with us or not. Even if he didn't, that's what recycling is for, so it would not have been considered a negative for us. Based on my email communication exchanges, and his commitment to install the unit on a certain day and at a certain time and doing exactly what he said he would do, with a friendly, customer-focused attitude, makes Mike a high recommendation to anyone needing or desiring his services, based on our experience. He is an "A" player!

My experiences with the company went well. They were both punctual and responsive. I would use their services again in the future.

It is under the sink and on tap and hooked up to the refrigerator. Service was good; he worked around our time and his time to put it in. He does all the work himself. He also comes out and changes the filters.