Napier Fitness Equipment Repair

I first contacted another company. They diagnosed the problem and advised that a part needed to be replaced at $350 for the part and $150 for the service. I agreed. A month later they advised they had the wrong part. Two months after that they advised they could no longer get the part. Then I called Napier. Irv responded and confirmed the part needed to be replaced. But then he determined that the part was still covered by the warranty. Within three days I had the part and a week later it was replaced. All for $125. The eliptical is working great. Irv is a true professional and gentleman. I wouldn't consider using anyone else for fitness equipment repair.

I can’t recommend this company enough! Irv, the technician, was very professional, knowledgeable, and friendly. He thoughtfully and carefully dismantled the elliptical to diagnose the problem, and got right to it. I bought this machine secondhand over a year ago, I really wish I had called sooner! Irv even took time after he was finished with the repair to explain maintenance and suggest a surge protector. I am so happy to have this machine finally working! The cost for the repair was very reasonable, I highly suggest you add a tip on top, companies like this deserve to thrive, and Irv is top notch! If you need fitness machine repair, this is your place!

Erv is fantastic. Arrived right on time, efficiently diagnosed the problem, and implemented the repair. Very knowledgeable. Highly recommend!

Excellent service. Punctual, professional, friendly and informative. Will definitely use again

Work performed to my complete satisfaction.

Great! He ordered necessary part and then came to install. Very knowledgeable, friendly, professional, thorough. Will use again.

Terrific! Erv is such a personable guy, and he is very knowledgeable about treadmill repair. He diagnosed the main problem quickly and installed all the needed parts. He came out the day after the parts arrived, and we're back in the walking zone again! Thanks, Erv!

Did not answer either email I sent.

Mr. Napier arrived on time, and was knowledgeable and kind. He worked quickly and did a great job. I'm particularly happy with his scheduling flexibility. I work during the day and he was willing to find a time that worked for both of us. I will use Napier Fitness Repairs again and enthusiastically recommend them.

I saw Napier Fitness Repair company on Angie's List, so I gave Erv Napier a call. We talked on the phone and set up an appointment for a couple days later. He called the morning of the appointment to tell me he was on his way; he arrived at the time we had set up. He was very professional and knowledgeable about exercise equipment. Not only did he get this elliptical back on track, and up and running again, he also checked some of its other connections to make sure it is operating correctly. He also did some cleaning and maintenance on the elliptical, as well as giving me some tips about its use and maintenance. I can't tell you how happy I am to have this elliptical back in working condition!

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The service was great and so was the price. I will definitely use him again. So happy.

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Ervin arrived on time, had the part available and was able to get my treadmill back in service in a few hours. Great Job!

He did an outstanding job.

The price was very fair. The service was excellent (responded promptly, arrived when he said he would, performed professional and friendly service, and educated me on how to maintain the treadmill). What more can you ask? I would definitely recommend Napier Fitness.

Excellent. We are very pleased with the service we received.