Description of Work: Mt. Lookout installed surround sound, DVD player and other components as well as a big screen tv. The installation went well. They suggested items for us, including the TV and we've been happy with all but the remote. The TV remote they suggested isn't our favorite. It is an universal remote. It has some quirks to it, and we'd definitely pick something else.We also asked them about the size of a cabinet and air flow - would it work for all of the electronic components without overheating. They said it would be fine, but it is not. We have to open the door to cool down the items so the DVD player won't stall. The guys were win a rush when the job was finished so we received minimal instruction on the system. We've obviously figured it all out but by trial and error. |The guys are very nice and worked very hard. They definitely know electronics. There are just a couple of things I'd rework.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Michael & Phyllis R.
06/2014
4.0
vcr repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Thomas M.
06/2014
5.0
vcr repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
punctuality
5.0
Yes, I recommend this pro
Rick B.
06/2014
4.0
home theater design, vcr repair
+ 0 more
unknown
Description of Work: Installed new TV,with in wall wiring and systems connections Excellent work but fairly expensive vs. Box stores. | |
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MELINDA S.
06/2014
5.0
vcr repair
+ -1 more
unknown
Description of Work: We called them to inquire about getting an old television repaired. They asked a lot of questions about the make/model. After careful consideration they recommended we consider a newer television. We have not yet replaced the old television. When we do, we will call them first!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
E THOMAS A.
07/2013
5.0
satellite tv service, home theater design, tv sales, vcr repair
+ 2 more
I've dealt with them for over 30 years. Every single transaction has been excellent. They are responsive and knowledgeable. Their pricing is very good. Their service is excellent. They are fair operators for both sales and service. The staff is excellent; they are superior.
Description of Work: I've purchased televisions, stereos, VCR, speakers and had satellite dish installation from Mt. Lookout Television & Electronics. We last bought a 60 inch television from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Sharon H.
02/2011
4.0
tv repair
+ -1 more
I used them because I had used them in the past and because it was close to my house. I took my TV in because it was cheaper. I spent somewhere between $230 and $250. I had also used them again because I had gotten good services from them in the past and the prices were reasonable. I had an older TV and they repaired it a couple of times and were at the point where they said I needed a new one because it was going to cost me more to repair it than to buy a new one. I was not as pleased this time as I was in the past. I think they moved down the street and before it looked like a repair shop, whereas now it looks like a home theater and I think it may be the focus of their business that has changed. It was one of those big TV’s and they did come out to the car and help me carry it in and back out. I had to wait for them for quite a few days to call, but they never did call and I called them several times and asked if they had looked at my TV because it was there almost a week. They only had to talk to me about what was going on because I had to call them and it wasn’t like I followed up. Since I got my TV back, it comes off and on, but it takes really long for the channels to change, so I don’t know if it part of the TV or if was something they. It all worked when I took it in and now it works differently. I would tell others that parking is an issue if they are taking their TV in. They would have to park on the street and also have someone help them to carry it in or they would have to go in and find someone to help. The sales man actually helped and I never did see a repair man. It is close and convenient for me, but I would probably look around if I need any TV repairs done.
Description of Work: I took my TV in to MT Lookout Televisions Inc. between Thanksgiving and Christmas because my TV went out and they repaired the on and off part.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
J LANE R.
08/2002
5.0
tv repair
+ -1 more
I AM PLEASED WITH THE SERVICE I RECEIVED. I WOULD USE THEM AGAIN.
Description of Work: NO AUDIO. THE TV SPEAKERS DID NOT FUNCTION. THEY FIXED IT FOR MUCH LESS THAN PURCHASING A NEW SIMILAR TV.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
J LANE R.
08/2002
5.0
vcr repair
+ -1 more
unknown
Description of Work: THE VCR ATE TAPES. THEY FIXED AND CLEANED THE HEADS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
JOE & SAUNDRA N.
06/2002
5.0
home theater design
+ -1 more
unknown
Description of Work: REINSTALLATION OF SURROUND SOUND EQUIPMENT IN A NEW HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MICHELLE N.
11/2001
5.0
tv repair
+ -1 more
PROMPT AND WHEN THEY SAID THEY WOULD BRING THE SET BACK, THEY DID.
Description of Work: SOUND WAS GONE AND THEY FIXED IT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
VCR Repair,
TV Repair,
Stereo and Home Theater Systems,
TV Sales,
TV Service - Satellite
FAQ
Mt. Lookout Television & Electronics is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Mt. Lookout Television & Electronics accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Mt. Lookout Television & Electronics does not offer free project estimates.
No, Mt. Lookout Television & Electronics does not offer eco-friendly accreditations.
No, Mt. Lookout Television & Electronics does not offer a senior discount.
No, Mt. Lookout Television & Electronics does not offer emergency services.
No, Mt. Lookout Television & Electronics does not offer warranties.
Mt. Lookout Television & Electronics offers the following services: TV, VCR, audio & car stereo.