Mitchell's Salon & Day Spa - Kenwood

Hair Salons/Barbers, Massage Therapy, Manicures/Nails,

About us

Cost is determined by the job.

Business highlights

41 years of trusted experience

Services we offer

Hair salon, spa, haircut, perms, design, conditioning treatment, color, nails, wax, cosmetics, massage, facial, body treatment & product sales.

Amenities

Free Estimates
Yes

Reviews

4.562 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
10%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 26-50 of 62 reviews

Debra L.
02/2016
5.0
nail salons, hair salon
  + 0 more
Great
Description of Work: Nails

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EMRE A.
10/2015
5.0
hair salon
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$40

Dan H.
07/2012
5.0
hair salon
  + -1 more
It is a really good company and I have been going to them for 3 years. The last time I went there I was given a new stylist they had. When I got home I realized my hair was really uneven and gappy. I called them and they got me in the next day, gave me one of their top stylists, fixed it, and didn't charge me a dime. They were very accommodating.
Description of Work: I used Mitchell's Salon & Day Spa for a hair cut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James T.
06/2012
5.0
hair salon, nail salons
  + 0 more
Even though they are pricey, I would pay more for the work that Greg does. I think their waxing services are over-priced, no matter how good a job someone does. Ditto other spa services. The shorter pedicure is definitely something to consider unless you really enoy having your feet and legs massaged.
Description of Work: HAIR REVIEW I began using Mitchell's Hyde Park nearly two decades ago. My stylist there is not someone I would recommend because she lacked a passion for her work and I often came home with slight imperfections that I was too rushed to see in the salon. Fast forward a little. I switched to Heather who was at Kenwood (she is now in West Chester). She is great. She delivers a precision cut with great color in a timely fashion. When she went on maternity leave, I had to find someone new to help me out. Because I live about 8 minutes from the Kenwood salon, so I decided to go with Greg. He is fabulous. Everything is like clockwork and he does a beautiful job of cutting my son's hair, as well as mine. Because of the convenient location and the superb service, I opted to stick with Greg and I highly recommend him to anyone considering hair services at Kenwood. He is a genius with color, especially high and low lights. I frequently receive compliments on my color. WAXING REVIEW I see Lucy at Kenwood for waxing and she is meticulous in taming my brows and keeping my upper lip smooth. She has specific plan for shaping my brows and I have followed her instructions to attain the best brow shape I can get. I've had differing results with other waxers that I saw when she wasn't available. One of them decided to shorten my brow length without asking. That is an isolated incident. More commonly, they only remove hair using wax and do not take the time to pluck stray hairs that the wax missed unless you ask. Erin is the last person I remember that happening with. Kennedy is good, but on maternity leave now. NAIL REVIEW I usually see Gretchen for my nails. She is very efficient, if not the most bubbly personality. That is OK with me because I can just bury my nose in a book. Skill level matters in this area. If you don't care about your nail service taking 15 minutes longer, then use one of the lower level techs. I do not find this relaxing and just want to get it over and done with, so it is important to me to request someone at a director level. I also choose their quicker pedicure option (I don't remember what it is called, but if you want it, you have to ask or you will automatically be booked for a whirlpool pedicure).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christopher C.
05/2012
5.0
massage therapy
  + -1 more
I found one woman there that I thought was just great.
Description of Work: I went there for a massage.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Jeffrey K.
04/2012
5.0
day spa
  + -1 more
They are just really professional, clean, and they do a good job. They are a little pricey though.
Description of Work: I have used Mitchells Salon & Day Spa for a pedicure and a facial. I had a massage there too.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
$110

Dan H.
04/2012
5.0
massage therapy, day spa
  + 0 more
They are good and very professional. The service is really good. I did have an issue when I went for the first haircut; I got a junior haircut girl and she messed my hair up a little bit. She was new and she was young. She had a little trouble understanding what I was trying to explain to her. I told her that I just wanted an inch taken off all over; and I ended up with 3 inches taken off on one side and an inch on the other. So I called them and talked to them about it; they had to come in and they gave me one of their top stylists. She took care of my hair for me and I ended up getting a manicure that day. I wasn’t charged for any of the services at all and I got top of the line service without pay. It was very nice, but my hair was pretty bashed up too. The way she got it styled looked fine when I left. The next morning when I showered, started drying, and curling my hair, I realized that I was missing chunks of hair on one side of my head. It was pretty hysterical. They were fabulous about it. I called and they got me in the very next day. I was there for an hour and a half; the lady that shampooed my hair did put a special treatment on it and they were phenomenal. The girl that fixed my hair did a wonderful job and in fact she is my regular stylist. The massage was good. It was very professional and very relaxing. They are very attentive; before the massage they asked me if I had any areas that troubled me and I had a lot of issues with my right shoulder. She took the time to work on that and they are really good. I feel younger when I go there. I have never had any issue getting an appointment when I needed it. The office environment is very pleasing. I can honestly say that it is one of the cleanest ones I have been in. The staff is very professional and it's a very relaxing atmosphere.
Description of Work: I use Mitchell's Salon & Day Spa. I went in for a haircut and a massage. I have been going there for about 15 to 16 years.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Diana W.
04/2012
5.0
hair salon, screen repair
  + 0 more
I like every thing about them. They are top rate, top notch, classy spa/hair salon/makeup/they do it all.I have been going to them about 20 years, and my daughter now goes to them. I highly recommend them.
Description of Work: I had my hair done and colored and bought some shampoo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANNETTE W.
12/2011
5.0
pool cleaners
  + -1 more
I spent about $150 totally. I went there on a whim a few years ago and stuck with them ever since. They are a little expensive. I would continue to use them in the future.
Description of Work: I go to Mitchell’s Salon & Day Spa. My last visit there was six months ago. I got a spa manicure, pedicure and a massage done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WILLIAM T.
11/2011
5.0
massage therapy
  + -1 more
They have about eight locations around the Cincinnati area so they are really big. I've been using their services for two years. They are always very professional. I'm always greeted when I go in and all of their facilities are always very clean. They have a nice changing room and several massage rooms too. They have several different options for massages so they are able to do regular body massages and when I was pregnant they were also able to do prenatal massages. The massage therapists are always professional, well trained and know what they are doing. I was never kept waiting. They always talked me through what they were doing and why they were doing it. The atmosphere is just very relaxing.
Description of Work: I went to Mitchell's Salon & Day Spa in February 2010 for massage therapy.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

ROBIN & MARK M.
04/2011
5.0
hair salon
  + -1 more
They do an awesome job. It is very spa like and zen. It is very relaxing. I have been going to the same stylist for several years. The staff is always polite and put together. They represent the salon well. I recommend them to others all the time. I trust my stylist so much I let him do what he feels will work for me. I am happy with the price and the service.
Description of Work: Mitchell's Salon and Day Spa is where I go for a haircut and a root touch up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Clothes C.
01/2011
3.0
hair salon
  + -1 more
The end result was that the permanent only lasted about one week. Mitchell's called a week later to tell us that the stylist left the salon and that my daughter could have a 20% discount on her next visit.
Description of Work: My daughter was in town for a visit and I gave her a gift of a wave permanent at Mitchell's. She was given a permanent at the salon.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0

Yes, I recommend this pro
$100

Annette E.
07/2010
5.0
hair salon, mailbox repair, nail salons
  + 1 more
Courtney has been styling my hair for about three years and she is fantastic!! She does my cut and highlights and gives me tips to deal with my very fine hair. My husband began going to her for his haircuts about 9 months ago because the stylist at Regis was never available and now he is very pleased with Courtney as well. My only complaint for this salon is the cost. My cut and color runs me $150-160 and eyebrows run me $30. Manicures & pedicures aren't terrible on the price but I know I can find better. I am currently looking for a less expensive salon for my eyebrow waxing, massage and mani/pedis. I do plan to continue going to Courtney though because she is worth it! I would recommend her talent to anyone!
Description of Work: Cut & highlights. Eyebrow waxing. Manicure & Pedicure. Massage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JEAN A.
01/2010
4.0
hair salon
  + -1 more
Tammy Norris who had cut my hair in the past wasn’t available so I let Irena, another director, cut my hair. The way she styled it made it look okay but when I washed it I realized the cut was not at all what I wanted. Had to go back and have Tammy re-do the cut. Now I’m pleased with the cut.
Description of Work: Cut & Style

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Jean T S.
01/2010
3.0
hair salon
  + -1 more
fine hair designer and have been going to this business for @ 5 years or so. But finally have decided to look else where. Too expensive.
Description of Work: Partial highlighting and hair design (wash,cut and blow dry)

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$285.5

Jeffrey N.
10/2009
5.0
massage therapy
  + -1 more
My wife was 8 months pregnant, and she was having a lot of back stiffness. The massage lasted for about an hour. It relieved her stiffness, and she felt much better. It was a good experience for her from start to finish, and she enjoyed the massage. The office environment was very soothing and relaxing for her. I thought their price was reasonable. We had scheduled our appointment with them a week in advance. Everyone there including the staff was very friendly, professional, and helpful.
Description of Work: When my wife was 8 months pregnant, I got her a pregnancy massage at Mitchells Salon & Day Spa.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

KATHE K.
04/2009
5.0
massage therapy
  + -1 more
It was a wonderful experience. I ve always been pleased with their service. I like their salon and I think they are capable and they all do a good job. I liked the way the masseur listened to my areas of concerns and performed the massage accordingly, which I thought was good. I like the way they treat you, they offer a glass of lemon water the moment you walk out after the massage. They are very punctual; I have hardly ever had to wait for more than a minute. I feel much pampered when I go there.
Description of Work: I went in for a full body massage and a deep tissue massage in my last visit.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
$80

Samantha G.
11/2008
1.0
hair salon
  + -1 more
The first two services went off without a hitch. The next two services were scheduled wrong (their fault) and I had to cancel. In the course of rescheduling there were numerous schedule issues. Ultimately I called in to see if there was any room to switch an appointment and since there wasn't I decided to keep the original appointment. When I showed up for the appointment it had been canceled and booked by someone else. They offered to "squeeze me in." Since I have had other poor haircut experiences with the company, I declined. I called their call center and was told someone would call me by 11 am Monday morning. At 4:30 I got a phone call to confirm an appointment for Tuesday that I NEVER MADE! I talked to the call center manager, Maria. Her solution was just to have her be the only one to make my appointment. All she could offer me was an apology. The shame is I like the stylist I was seeing. Natalie does a great job. But there are so many other good stylists at other salons, sorry Natalie. For the price, it isn't worth it. For the service, it isn't worth it. For the bad hair cuts and color jobs, it isn't worth it. I have had issues four different times with this salon and kept going back after a few years. Now I am done. A simple apology isn't worth the amount of time I've spent trying to get them to make things right.
Description of Work: My husband purchased a half day spa package for me for Mother's day. Mitchell's was unable to schedule a half day of services for me unless I was booking months in advance, so I busted the package into two days with two services each day. \\\\\ =]\|| ||\\\\

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

JEAN A.
10/2005
5.0
hair salon
  + -1 more
LINDA ADKINS HAS STYLED MY HAIR AND DONE A FINE JOB. I ONLY WISH SHE WERE AVAILABLE EVERY SATURDAY.
Description of Work: HAIR CUT AND STYLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

PAT M.
07/2005
4.0
hair salon
  + -1 more
CANDICE IS EXCELLENT! I'VE USED HER FOR 1 1/2 YEARS.
Description of Work: HAIRCUT & COLOR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$113

KEVIN C.
08/2004
5.0
massage therapy
  + -1 more
BRIAN EVANS GIVES AN AMAZING FULL BODY MASSAGE, VERY CREATIVE!
Description of Work: FULL BODY MASSAGE.

Rating CategoryRating out of 5
punctuality
4.0

Yes, I recommend this pro
$65

JEANETTE S.
08/2004
5.0
hair salon
  + -1 more
TAMMY NORRIS IS GREAT. I HAVE BEEN GOING HERE FOR A LONG TIME.
Description of Work: I HAD MY HAIR DONE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KRISTEN D.
03/2004
5.0
hair salon
  + -1 more
MITCHELL'S IS THE BEST SALON IN THE CITY. I WOULDN'T GO ANYWHERE ELSE!
Description of Work: I RECEIVED AN EXPRESS HAIRCUT FROM CANDACE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

RODNEY M.
03/2004
3.0
massage therapy
  + -1 more
IT WAS OKAY--WAS RELAXED AT THE END, BUT MUSCLES DID NOT FEEL LIKE THEY HAD BEEN WORKED. ALSO, TOOK BACK 10 MINUTES LATE.
Description of Work: MASSEUSE PERFORMED OIL MASSAGE.

Rating CategoryRating out of 5
punctuality
2.0

$72

JAMES B.
08/2003
2.0
hair salon
  + -1 more
BE CAREFUL OF HIDDEN CHARGES!! THERE WAS A LONG WAIT TIME AND POOR RESPONSE TO CUSTOMER SATISFACTION. NOT A GOOD EXPERIENCE!
Description of Work: HAIRSTYLE

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$125
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    • 2(current)
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Contact information

5901 E Galbraith Rd, Cincinnati, OH 45236

www.mitchellssalon.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hair Salons/Barbers,
Massage Therapy,
Manicures/Nails,
Skin & Body Care - Day Spa Services,
Pool and Spa Service,
Mailbox Repair,
Screen repair,
Secretarial Services,
Masonry

FAQ

Mitchell's Salon & Day Spa - Kenwood is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Yes, Mitchell's Salon & Day Spa - Kenwood offers free project estimates.
No, Mitchell's Salon & Day Spa - Kenwood does not offer eco-friendly accreditations.
No, Mitchell's Salon & Day Spa - Kenwood does not offer a senior discount.
No, Mitchell's Salon & Day Spa - Kenwood does not offer emergency services.
No, Mitchell's Salon & Day Spa - Kenwood does not offer warranties.
Mitchell's Salon & Day Spa - Kenwood offers the following services: Hair salon, spa, haircut, perms, design, conditioning treatment, color, nails, wax, cosmetics, massage, facial, body treatment & product sales.

Contact information

5901 E Galbraith Rd, Cincinnati, OH 45236

www.mitchellssalon.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM