Mills Fence Company

new fence installation

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THEY CAME AND GAVE THE ESTIMATE IN THE BEGINNING OF MARCH. THEY WERE HERE WITHIN A WEEK TO DO THE WORK. (THIS WAS RIGHT BEFORE THE BUSY SEASON) WHEN THEY WERE FINISHED, THERE WAS LITTLE MESS TO CLEAN UP. THEY OFFERED COURTEOUS SERVICE.

THE SUBCONTRACTOR HIRED TO SCHEDULE OUR FENCE INSTALLATION (ON THE SAME DAY AS OUR NEIGHBORS) TOLD US SOMEONE NEEDED TO BE ON SITE THE DAY OF THE INSTALLATION. MY HUSBAND TOOK VACATION TIME FROM WORK BUT A CREW WAS DISPATCHED TO ANOTHER JOB DAY, WHICH UNFORTUNATELY WASTED THE VACATION DAY AND REQUIRED US TO BE AVAILABLE YET ANOTHER DAY FOR THE INSTALLATION. WE REPEATEDLY TRIED TO DISCUSS OUR CONCERNS ABOUT THIS COMMUNCIATION BREAKDOWN WITH THE COMPANY BUT WERE NEVER ABLE TO GET A RETURN CALL FROM THE PRESIDENT TO EVEN TALK ABOUT A WORKABLE RESOLUTION. NOW MY HUSBAND HAS LESS VACATION TIME AVAILABLE TO SPEND WITH HIS NEW CHILD TO BE BORN LATER THIS YEAR. VERY DISAPPOINTING BECAUSE THE SUBCONTRACTORS WHO ACTUALLY INSTALLED THE FENCE DID NICE WORK ON OUR JOB AS WELL AS OUR NEIGHBORS AND WE WERE HOPEFUL TO HAVE BEEN ABLE TO RECOMMEND THIS COMPANY TO OTHERS.

MILLS DID A PRETTY GOOD JOB. WORKERS WERE ON TIME AND FINISHED THEIR WORK ON SCHEDULE. MILLS HAS DONE SEVERAL PROJECTS FOR ME IN THE PAST AND HAS ALWAYS PERFORMED.

AFTER NOT RETURNING PHONE CALLS AFTER THREE MONTHS, THE OWNER ADMITTED PUTTING THE WRONG PARTS IN THE GATE AND SAID THERE WAS NOTHING HE WOULD DO TO REMEDY THE SITUATION. QUOTE: "... I WON'T PAY. THAT'S WHERE WE'RE AT."

WE THOUGHT ABOUT DOING IT OURSELVES AND WE ARE SO HAPPY WE HIRED MILLS. THEY WERE IN AND OUT AND DID AN EXCELLENT JOB.

THE INSTALLERS WERE VERY PROFESSIONAL AND INSTALLED OUR FENCE QUICKLY AND ACCURATELY. AFTER THE WORK WAS COMPLETED, HE REALIZED HE HAD MEASURED THE YARD WRONG AND CONTACTED US FOR MORE MONEY AFTER WE HAD ALREADY PAID IN FULL THE AMOUNT ON THE SIGNED CONTRACT. HE WANTED $200 MORE FOR HIS MISTAKE IN MEASURING. WHEN WE REFUSED TO PAY IT, HE THREATENED TO PUT A LIEN ON OUR HOUSE. WE CONTACTED THE SUPERVISOR AND HE BASICALLY SIDED WITH HIM, EVEN THOUGH WE HAD A SIGNED CONTRACT WITH THE ORIGINAL AMOUNT AND DUE TO HIS ERROR IN MEASURING WE WERE HARASSED WITH LETTERS AND PHONE CALLS FOR THE EXTRA $200. ALTHOUGH THE WORK DONE WAS OF HIGH QUALITY, I WOULD NEVER EVER DO WORK WITH HIM AGAIN, HE IS VERY UNPROFESSIONAL AND DOWN RIGHT MEAN. WE NEVER PAID THE EXTRA MONEY AND EVENTUALLY THE ISSUE WAS DROPPED.

I HAD CONTRACTED WITH MILLS TO EXTEND MY FENCE WHEN MY RETAINING WALL WAS FINISHED. THEY WERE VERY ACCOMMODATING WITH THEIR TIME BECAUSE OF DELAYS ON THE WALL AND WERE ABLE TO FIT ME IN WITH LITTLE NOTICE. THEY DID AN EXCELLENT JOB AND FOR THE DAY AND A HALF IT TOOK THEM (DUE TO HAVING TO POUR CONCRETE AND LET IT DRY) THEY WERE A TRUE BARGAIN!

THE INITIAL PERSON THAT CAME OUT WAS EXTREMELY POLITE AND GAVE ME HIS CELL PHONE NUMBER IF I HAD QUESTIONS. I ALSO LIKED THAT HE GAVE THE ESTIMATE AROUND THE HOLIDAYS AND HE WAS VERY PROMPT AND DIDNT WASTE ANY OF OUR TIME. HE WAS EXTREMELY NICE. HIS NAME WAS BILL.

THEY DO EXCELLENT WORK AT A REASONABLE PRICE!

SALESMAN WAS VERY SLOW TO SET DATE AND NEVER RETURNED CALLS. THE WORK ITSELF IS GOOD QUALITY WORK.

OUR ESTIMATOR TOOK THE TIME TO RECOMMEND THE RIGHT TECHNICIAN TO HANDLE OUR SOMEWHAT COMPLEX INSTALLATION. HE DID A GREAT JOB AND WAS VERY PROFESSIONAL.

THEY DID A EXCELLENT JOB! THE QUALITY OF THEIR WORK IS MUCH BETTER THAN ANY OTHER FENCING COMPANY.

THE SPLIT RAIL FENCE AND LINER THAT WERE INSTALLED LOOK VERY GOOD. HOWEVER, NO ONE SHOWED OR CALLED THE DAY I WAS TOLD THE FENCE WOULD BE INSTALLED. MILLS USED A SUBCONTRACTOR WHO HIRED A HELPER WHO WAS RAMBLING. THE MAIN SUBCONTRACTOR WAS SKILLED AND KNOWLEDGEABLE, BUT I WAS CONCERNED THAT HIS ASSISTANT WOULD HURT HIMSELF DUE TO HIS CONDITION. ROB, THE PERSON WHO GAVE THE ESTIMATE WAS NOT HELPFUL. HE COULDNT GIVE ME A DATE THE FENCE WOULD BE DONE AND HE ACTED LIKE IT WAS NOT HIS RESPONSIBILITY. THE OFFICE STAFF WERE HELPFUL, BUT HAD NO CONTROL. THE SERVICE ASPECT WAS VERY DISAPPOINTING.

MY NEIGHBOR USED MILLS FENCE AND HAD AN EXCELLENT EXPERIENCE. I USED THEM AND DIDN''T --TOOK THEM A MONTH TO GET THE FENCE PUT UP, AND THEN ONLY BC I THREATENED TO CANCEL THE WORK.

THEIR PRICES WERE GREAT. THE WORK QUALITY WAS GOOD, A COUPLE POSTCEMENT BASES WERENT SUNK VERY DEEP (BUT THEY DIDNT HAVE THE BEST YARD TO WORK WITH). WORK DONE QUICKLY, WHEN THEY SAID IT WOULD BE DONE. WOULD RECOMMEND TO EVERYONE!

THEY DID AN EXCELLENT JOB , HOWEVER THEY WERE NOT GOOD AT CLEAN UP. THE OVERALL EXPERIENCE HOWEVER WAS VERY GOOD. AFTER INSTALLATION I HAD A FEW BAD BOARDS ON A 100 YARD RUN OF FENCE. I CALLED THEM AND THEY REPLACED THE BOARDS IMMEDIATELY. I WOULD USE THEM AGAIN

WHEN MY PHONE MESSAGES WEREN'T RETURNED, I WAS GIVEN THE CELL PHONE NUMBER OF MY REP TO CALL DIRECTLY.

I LEFT TO GO OUT OF TOWN AND THEY HADN'T STARTED AND WHEN I RETURNED TWO DAYS LATER THEY WERE DONE. AWESOME JOB!

COMPLETE CLEANUP WAS DONE. I'M VERY HAPPY WITH THE JOB.