I would never recommend this company to anyone. The owner of McCall's Flooring has serious anger management issues. When I called to complain about an issue with the new carpeting - two days after it was installed - he actually yelled at me and hung up the phone. When I called back he told me that "I was making a big deal out of nothing" and that he was too busy to talk to me at the moment and someone would be there that very day to fix the issue. Never heard back from him. I have never met a business owner who would treat their customers in such a disrespectful manner. Would not recommend to anyone.
Description of Work: New carpeting installed
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,800
Melissa S.
02/2016
5.0
carpet installation, flooring contractor
+ 0 more
This company is always great. The customer service in the store is incredible. They communicate well throughout the installation process and follow up at the end of every project to ensure you are satisfied with their work. The basement was completed in fall 2014 while the 2nd floor was completed a year earlier in 2013. Both times, I was please with the customer service, quality, and price
Description of Work: Installed carpet for finished basement and entire 2nd floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Cindy B.
12/2015
5.0
flooring contractor
+ -1 more
Linda is great to work with! Not only did she help us with determining the best design to use, but she really worked with us to get the best price on tile and shower systems. She was very patient with us and allowed us to take all the time necessary to determine what we would like the best, she did not rush us in our decisions and spent a great deal of her time working with us. Her service was very personal
Description of Work: We purchased all our bathroom and tile and shower system from Mc Calls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Sharon B.
09/2015
1.0
flooring contractor
+ -1 more
They fly a Confederate flag in the window. I asked him if that was a confederate flag and he gave me a speech about Christian flags...etc then walked away. If you are comfortable with that, go ahead and use them. I think I will go somewhere more professional where my flooring is more of a concern.
Description of Work: I chose not to use his services.
Rating Category
Rating out of 5
professionalism
1.0
Michael Z.
09/2014
5.0
flooring contractor
+ -1 more
We worked with the owner directly and she made us a great price, better than the floor staff. We changed our mind about some of the tile and they took it back with no problem and that was great. She said that they didn't have any excuses there. They are really good people to work with.
Description of Work: We bought our tile, grout and all that stuff through them for flooring.
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
MC CALL'S FLOORING is currently rated 3.9 overall out of 5.
No, MC CALL'S FLOORING does not offer free project estimates.
No, MC CALL'S FLOORING does not offer eco-friendly accreditations.
No, MC CALL'S FLOORING does not offer a senior discount.
No, MC CALL'S FLOORING does not offer emergency services.