DO NOT LET THEM USE CRAIG CENTERS for interior work. Craig is abrassive and tempermental. I would not let this man inside your house. He came off as unstable and will try to gouge you on the price. I thought the man was going to take a swing at me. Ask them for somebody else to do interior subcontract work for you. See my comments under CC Plumbing. That being said, Marshall Plumbing is a good company. The only problem I had is with punctuality as they were a day late. They also had a couple of cave in's which cause them to spread dirt across my entire yard when finished. Normally, they have a small mound in the yard but my ground was soft. This is a family owned business and they are responsive. Jeff and Dwayne really care about how they leave your yard and take the time to pack in the dirt to minimize dirt mounds in the yard. I rated them a C due to Craig Centers and not because of the work Jeff Marshall had done for me. Almost a year later I have a large rut in my front yard going out to the sidewalk. I've been in contact with with Greg Marshall and Jeff Marshall in an attempt to resolve this isse. My email goes ignored still to this day. My first email was sent January 2011, and several more after that. I have spoke to Jeff and he made promises that were not kept and it doesn't seem to phase him at all. Jeff Marshall told me and his employee that the yard would settle in to normal, it didn't. He spread the dirt out across the entire front yard without building it up in the center. That is the reason for the rut in my front yard. In the beginning he told me he would mound the dirt up in the center to allow for settling. When he finished my yard was all dirt, and not at all like he promised. This company is not honest, and should be avoided.
Description of Work: Jeff Marshall and his crew replaced my outside sewage pipes. They dug 12 feet down and under the porch to replace my lines. His subcontractor Craig Centers replaced my clean out in the basement. DO NOT let them use Craig if you work with Marshall Plumbing.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Patricia L.
03/2009
5.0
drain pipe
+ -1 more
I had no problem at all with them. Everything was done according to code, and the price was reasonable. They worked hard in the afternoon, the job they did was excellent.
Description of Work: Leaking pipe from house to water meter. The dug the pipe up and replaced it with copper. They were wonderful to work with. Very nice, and efficient. They also removed my overgrown bushes for me. Very professional.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Pipe Installation,
Plumbing
FAQ
MARSHALL PLUMBING AND BACKHOE SERVICE LLC is currently rated 3 overall out of 5.
No, MARSHALL PLUMBING AND BACKHOE SERVICE LLC does not offer free project estimates.
No, MARSHALL PLUMBING AND BACKHOE SERVICE LLC does not offer eco-friendly accreditations.
No, MARSHALL PLUMBING AND BACKHOE SERVICE LLC does not offer a senior discount.
No, MARSHALL PLUMBING AND BACKHOE SERVICE LLC does not offer emergency services.
No, MARSHALL PLUMBING AND BACKHOE SERVICE LLC does not offer warranties.
MARSHALL PLUMBING AND BACKHOE SERVICE LLC offers the following services: UNDERGROUND UTILITY AND OUTDOOR PLUMBING SERVICES.