The person who came by was fine and seemed to do a decent job. My biggest complaint is that we were told that the carpet would be dry 3-5 hours at the most. We had a beautiful day outside when it was done (sunny and about 70 degrees) so we were able to have all our windows open. Even with that, it still wasn't dry 10 hours later. Not sure why. The reason we chose to go with a dry cleaning service rather than a steam cleaning service was drying time. I gave a 'B' rating for quality of work because we were told it was going to be dry and it wasn't even close. We felt that was a disappointment with respect to the quality of work. Aside from our drying time complaint, the carpet was done reasonably well. There was a stain or two that didn't come out, but the cleaning person stated that before they started their work. Honestly though, I didn't think they were as absolutely wonderful as most of the reviewers stated. Given everything we would probably use a steam cleaning company because they were cheaper and seemed to do the same level of work in the end.
Description of Work: Carpet cleaned in living room/dining room combo as well as 13 steps.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
ANNA F.
04/2008
5.0
carpet cleaners
+ -1 more
Arrived on time!!!!! It took about 1 1/2 hours. They charge by the sq. ft. so areas were measured upon arrival and an estimate given for my approval to begin. The cost was reasonable and the work was done neatly. They did exactly what they said they would do and the carpets look great. This was my first time to use a dry clean process and I was pleasantly surprised at the outcome. I will use this company again.
Description of Work: Cleaned "3" bedrooms, dining room and basement steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
WILLIAM H.
03/2008
5.0
carpet cleaners
+ -1 more
Fantastic! Tim, the technician arrived right on time. We did a walk through and I indicated which things should be moved and which could be left in place as well as pointed out the obvious problem areas. Tim wrote up the work order and gave the total price before work began. I left and returned about 3 hours later to a very well cleaned carpet.
Description of Work: Cleaned whole house including stairs, 5 rooms and hallway. Particular problem with pet stains.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Gail W.
11/2007
5.0
carpet cleaners
+ -1 more
It went very well. They were on time, in fact a few minutes early. They were very professional. Taking care to confirm if I wanted furniture moved etc. The work was done quickly and professionally. The results were more then I expected. I thought I would need to get new carpet, even after it was cleaned, but it looks almost new!
Description of Work: The carpet was vacuumed throughly. Then a cleaning solution was sprayed onto the carpet, allowed to set a few minutes. Then it was worked into the carpet with a machine and finally the carpet was groomed. The entire job took about 1 hour.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
BARABRA F.
10/2007
5.0
carpet cleaners
+ -1 more
Arrived on time. Process took 2 hours and carpets were dry 2 hours later. Service tech was prompt, professional and friendly.
Description of Work: Cleaned living room, dining room, family room, hall, 14 stairs, traffic area of master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$298
DELORES A.
07/2007
5.0
carpet cleaners
+ -1 more
They came on time and were very clean and professional. They paid attention to what they were doing. We were satisfied with their work and felt comfortable with them in the house.
Description of Work: They cleaned six rooms with the dry cleaning solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
LAURA K.
06/2007
5.0
carpet cleaners
+ -1 more
The workman arrived on time, vacuumed and then spot sprayed and cleaned. They had cleaned the carpet before but it was 3 years ago. We have two cats that barf up hairballs so although we clean up those spots, they are two somewhat visible. All the spots were removed and best of all because of the process the carpets are dry in 2-3 hours. We have wool carpets and steam cleaning leaves them damp for 12-24 hours.
Description of Work: Cleaned 2 rooms downstairs, the stairs, 1 room, and hallway upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$302
Shirley L.
06/2007
5.0
carpet cleaners
+ -1 more
The technician arrived on time. He did an excellent job. He treated numerous urine stains and also treated cola stains. Deon was pleasant and efficient. I offered to pay extra because he couldn't clean all areas originally requested. My son returned from college and dumped all of his stuff in the additional room I wanted clean. Deon refused to accept any extra money.
Description of Work: Cleaned pet urine stains and smell from carpet and cleaned other carpet in other areas of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
EDNA R.
10/2006
5.0
carpet cleaners
+ -1 more
THEY DID THE STAIRS AND THE HALLWAY AND SEVERAL AREA RUGS. THEY WERE VERY THOROUGH AND DID GOOD JOB, I WOULD HIGHLY RECOMMEND THEM.
Description of Work: THEY CAME OUT AND CLEANED MY CARPETING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
DAVE & MELODY D.
10/2006
5.0
carpet cleaners
+ -1 more
It was great. The fellow that came out, Tim Stevens, he was prompt and on time. He was knowledgeable. He got out the spots that I did not think would come out.
Description of Work: They cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
07/2006
5.0
carpet cleaners
+ -1 more
THEY ALWAYS DO WHAT THEY SAY THEY WILL DO. I LIKE THAT THEY ALWAYS MOVE THE FURNITURE BACK TO ITS PLACE. I AM ALWAYS SATISFIED WITH THE JOB THAT THEY DO. I RECOMMEND THEM TO EVERYONE.
Description of Work: THEY SHAMPOOED AND CLEANED TEN ROOMS OF CARPET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$380
JOE T.
06/2006
5.0
carpet cleaners
+ -1 more
Magna Dry performed carpet cleaning for me several times. I am a delighted repeat customer and will get their services again.
Description of Work: Carpet Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
ROBERT S.
03/2006
4.0
carpet cleaners
+ -1 more
The company was easy to contact and scheduled an appointment within 10 days. We needed to reschedule the appointment two different times because of conflicts. The company was very understanding and rescheduled each time without any problem. One person arrived to do the work and then called for backup to help make the job more efficient. The carpet was dry within several hours.
Description of Work: Carpet was cleaned on the entire main level of the house, which includes the master bedroom, spare bedroom, den, living room, dining room, kitchen and hallways.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$245.65
SUSAN W.
03/2006
5.0
carpet cleaners
+ -1 more
We have used Magna-Dry before with good results and so were confident the job would be done well, and it was. Joel arrived on time and was pleasant, hard-working and efficient. The carpet looked great when he was through and dried completely in two hours, just as he had predicted. We used to have our carpets steam-cleaned, but now we are converts to this superior method and this excellent company.
Description of Work: Joel vacuumed the carpet and then cleaned our master bedroom, large living room, and office using the unique Magna-Dry process. He moved the furniture and replaced it as needed. He then applied Fluorosolve, a protective coating, to all of the carpet. The job took two hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
MARY B.
03/2006
5.0
carpet cleaners
+ -1 more
I have used Magna Dry for over ten years and have recommended them just as long. They are a bit expensive, but worth every cent (as good a job as they do).
Description of Work: Magna Dry Carpet Cleaning of Cincinnati cleaned our entire house (of which the majority is carpeted).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
JUDITH B.
03/2006
5.0
carpet cleaners
+ -1 more
My experience with Magna Dry was very positive. They arrived at the promised time, worked efficiently and left my carpeting looking very clean. It looked clean but not soaking wet, which is a problem with traditional cleaning methods. The pricing was very fair for the amount and quality of work done. The actual process was not at all intrusive and the work was completed in a reasonable amount of time. I was completely satisfied with the company and the procedure and would certainly use this company again and recommend it highly.
Description of Work: I hired Magna Dry to dry Clean my home/residential carpeting. They cleaned all the carpeting in my home at one time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
NOREEN S.
03/2006
5.0
carpet cleaners
+ -1 more
Very professional. Did a fine job, and the carpet was dry quickly. I would recommend.
Description of Work: Cleaned carpet in many rooms and up steps.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$477
Jill H.
02/2006
5.0
carpet cleaners
+ -1 more
Dionne arrived exactly on time. He first measured the areas to be cleaned & gave me the exact price (they charge per square foot; we got the discount price of 35 cents per square foot because the house is empty; they also charge $1.75 per step. I believe the normal price is 38 cents per square foot). It took him about 3.5 hours to complete the job & the carpets look fabulous! The carpets took approximately 3 to 4 hours to dry. I will definitely use them again!
Description of Work: He cleaned carpet in 4 bedrooms, hallway, living room, dining room, & 14 steps (1350 square feet), & also scotch-guarded the dining room, hallway, & stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
JANET W.
01/2006
5.0
carpet cleaners
+ -1 more
Excellent job, easy to schedule and the man who did the work was polite and efficient. Slight dampness and citrusy odor after the cleaning, disappeared quickly.
Description of Work: Cleaned carpeting in one room, hallway & 12 stairs; also cleaned upholstered couch and love seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ED G.
01/2006
4.0
carpet cleaners, upholstery cleaning
+ 0 more
Our experience with Magna Dry has been excellent from our first experience. We were given their name via word of mouth & have used them to clean carpets in our apartment building at least 15 times over the past several years. They are always punctual, very responsive, & always do a very good job for us.
Description of Work: We own an apartment building & Magna Dry is the Carpet & Upholstery Cleaning company we use to clean carpets whenever we have a tenant vacate an apartment.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
PATRICIA A G.
01/2006
5.0
upholstery cleaning
+ -1 more
The whole experience was very enjoyable. The work person was excellent. First they did a color fast test, and then scheduled the cleaning.
Description of Work: Upholstery cleaning, 2 couches, 3 chairs, 1 loveseat, 6 dining room chairs and 1 ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$401
SANDY W.
12/2005
5.0
carpet cleaners
+ -1 more
I was pleased with the results or their cleaning. They worked efficiently, were prompt arriving, and returning my call. The workers were neatly dressed and polite.
Description of Work: They steam-cleaned nine rooms or areas in my home. They raised or moved necessary furniture and replaced it as appropriate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$309.3
Cheri R.
10/2005
5.0
carpet cleaners
+ -1 more
DID A VERY GOOD JOB. CARPETS WERE VERY CLEAN, EVEN DID BACKS OF STAIRS, IS MORE EXPENSIVE, THEY ARRIVED RIGHT ON TIME $270 AFTER DISCOUNT.
Description of Work: CLEANED CARPETS IN 4 ROOMS & STAIRS.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
08/2005
2.0
carpet cleaners
+ -1 more
I'VE USED THEM BEFORE. WHAT HAPPENED? I WAS EXTREMELY DISAPPOINTED.
Description of Work: CLEANED CARPET.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$280
MARY S.
05/2005
5.0
carpet cleaners
+ -1 more
CHRIS IS ALWAYS PROFESSIONAL. THE CARPETS LOOK BRAND NEW, AND THE HOUSE WAS IMMACULATE WHEN HE LEFT. HAVE USED THIS COMPANY BEFORE, AND THEY ARE ALWAYS PROFESSIONAL, COURTEOUS, AND PROMPT.
Description of Work: CLEANED ALL CARPETS IN HOUSE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Magna-Dry is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Magna-Dry accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Magna-Dry offers free project estimates.
No, Magna-Dry does not offer eco-friendly accreditations.
No, Magna-Dry does not offer a senior discount.
No, Magna-Dry does not offer emergency services.
No, Magna-Dry does not offer warranties.
Magna-Dry offers the following services: Residential & commercial carpet, upholstery cleaning.