Luis A Alicea

When I spoke with Luis on the phone he said he would do this job for $30. On the day of the appointment he showed up an hour early, which I was fine with. He took down the old TV and went to open the new TV out of the box and it was damaged (most likely from the manufacturer or shipping damage). I asked him if he could do a couple other small projects in the future (I didn't want to hold him up any longer). Upon leaving my home he asked for $50, which I was confused because we had agreed on $30 before he even came to my home. I ended up paying him the $50 even though he didn't even have to put up the new TV (which wasn't his fault). After he left, I gave him a call about another project I might consider having him do in the future. About an hour later I received a phone call from a complete stranger mentioning that Luis contacted him to come over to my home and do the job. I never gave permission for him to give any of my personal information to anyone else. I simply mentioned to Luis that I would like to have him personally do the job. He also didn't give me a receipt. I was really flabbergasted about the miscommunication on the dollar amount he charged me. I also called Luis back after I heard from the stranger and asked for a receipt on the transaction. Update: I did receive the receipt and also a reason to why he can contacted someone else. In the receipt it said that it was for 2 hours of work. I tried calling this other person but he will not call me so I am assuming he doesnt want to do work for me.

Luis is completely trustworthy and reliable. I have used his services for 20 years. I am comfortable for him to work alone in my house while I go to work. He arrives promptly, works carefully but quickly, does all work himself so there are no unknown helpers on the job. I've never been disappointed with the quality of his work. Sometimes I have gotten estimates on jobs from other contractors to compare their prices with what Luis charges me, and his pricing is always very reasonable.