The workers we came in contact with at Lowe's were awesome. One thing that they can work on in the future is it would be customer service as far as returning phone calls. They did a good job keeping the area clean.
Description of Work: They did the sales and installation of our hardwood flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Maxine R.
11/2014
4.0
carpet installation
+ -1 more
They were good! The crew did a good job. It took less than 8 hours to complete.
Description of Work: They removed the old carpet and did some carpeting in a living room, dining room, stairwell, and a hall in July.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
TOM W.
10/2014
5.0
carpet installation
+ -1 more
The installers/delivery men (s) were friendly and courteous. Had a few quirks but were handled professionally. Prices at the store were in line with other retail stores. We also checked Sears where delivery would take 3-5 days.
Description of Work: Delivered , installed, and remove old refrigerator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
phil R.
07/2014
5.0
home improvement stores
+ -1 more
They are close. The staff is pleasant. With regard to price, they are pretty good. The quality of service is good.
Description of Work: I just go there to shop for miscellaneous stuff. I haven't hired them as contractors. I bought a chainsaw the last time I used them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Clarence H.
06/2014
5.0
home improvement stores
+ -1 more
Generally they are friendly. The price is good and competitive. The people I talked to were good and they have good quality products. I shopped for a long time for the commode and one person was useless but the other person was excellent.
Description of Work: I bought a one piece commode from Lowe's.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$270
Helen S.
03/2013
5.0
flooring contractor
+ -1 more
It went very well. They were very patient with me when I was choosing out which floor I would like for them to install. They showed up on time and had excellent communication. I was fortunate to get a guy who had a lot of experience. He was very friendly and had service with a smile. I did have an issue with the toilet as it was wobbly after the installation, but they were able to send somebody out to fix the toilet. I was happy that they took care of the issue instead of blowing me off. Customer service is just as important as the job being done.
Description of Work: I had laminate flooring installation for my half-bath on the first floor, the kitchen and the dining area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Debra L.
03/2013
3.0
carpet installation
+ -1 more
Sales was good experience at Lowes. Subcontractor PRO FLooring arrived on time, left early in day on day 1. Day 2 had to stay until 7:30 p.m. To finish. Walls and woodwork scuffed. Seams had to be repaired after installation was performed.
Description of Work: Old carpet removed and new carpet installation in 6 rooms, hall and stairs.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$2,700
Thomas D.
10/2012
3.0
carpet installation
+ -1 more
LOWES did a good job, the only thing was they did not vacuum the carpet after it was done and I think they didn't do it because they weren't aware that they had power. They didn't ask for anything; they apparently tried one or two plugs and they weren't working so they didn't bother to check. But other than that they did fine and they cleaned up after themselves. I would use them again in the future.
Description of Work: I had LOWES for carpet installation about two months ago.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
$1,500
Edward C.
04/2012
5.0
home improvement stores
+ -1 more
Nothing was performed. Not sure how this even got on Angie's List reviews.
Description of Work: Nothing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charlene B.
04/2012
5.0
ceramic tile, home remodeling
+ 0 more
They did a fantastic job; it was unbelievable. It was pretty expensive. They were very thorough and very good. I was really impressed.
Description of Work: I used Lowe's to buy quartz countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Rickey A.
12/2011
4.0
carpet installation
+ -1 more
I started by working with Majid at the Springdale Lowe's store to pick out a replacement carpet and padding, then scheduled a date and time to have someone measure the rooms to calculate the required materials and price. The technician who performed the measurements arrived on time and performed his duties in a workmanlike manner. The dimensions were sent to the Lowe's store in a timely manner and Majid prepared a price estimate, then called to let me know it was ready. When I got to the store, Majid went over the price estimate in detail, described how to qualify for the free installation offer, worked with me to substitute less costly carpet padding, recalculated the price, and gave us the discount offered for using a Lowe's credit card. He explained the ordering and installation processes thoroughly. We ordered and paid for the carpet and installation that day and received a folder that provided a copy of the contract, an explanation of what to expect as the order progressed, and a card with contact information for the installation team. The carpet arrived ahead of schedule and Lowe's contacted us to set up an installation date. The carpet installers (Brent and Randy from Andrews installation) were a little late arriving (about an hour) but got right to work. They showed me the new carpet to confirm it was what I had ordered before they started the installation. They then quickly removed the old carpet and padding, cleaned the floor of all debris, and started installation of the new padding and carpet. Work progressed in a timely manner and all four rooms and hallway were completed in a professional manner. When the new carpet was down they removed all debris and vacuumed the entire carpet. They removed all installation tools and hauled away the old carpet and padding. Although the price could have been a little more competitive, I would hire Lowe's again.
Description of Work: Lowe's installers removed existing carpet and padding in four rooms (approximately 915 square feet), hauled the old materials away, and installed new padding and carpet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,823
Jacob S.
10/2011
5.0
carpet installation, flooring contractor, home improvement stores
+ 1 more
The independent contractor they sent out to measure the carpet was very professional and did an excellent job explaining what he was going to do and how the process would work when he showed up before he even began to measure for the carpet. After measuring for the carpet, he showed us his drawing and again explained the process. He was very professional and helpful and was thorough with his explanation. I would recommend their services over and over again.
Description of Work: We were seeking an in home estimate for carpet installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Donna B.
04/2011
5.0
ceramic tile, flooring contractor, home remodeling
+ 1 more
They did a terrific job. The guy who did it was on time, cleaned up after himself, and was done when he said he would be finished. I'm very happy with job. The price was very reasonable.
Description of Work: They installed a bathroom floor, double sink, and tiles around the whirl pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally R.
01/2011
4.0
carpet installation
+ -1 more
I have carpet that is already installed and I wanted to have Lowe's install hardwood floors and then re-use that carpet in the basement but they will only do that if you buy the carpet from Lowe's. If you don't buy the product they don't give you anyone that does the service.
Description of Work: I wanted Lowe's to install carpet for us.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Eric B.
01/2010
5.0
carpet installation
+ -1 more
They charged $2800 for the job. We chose them for the job because they had a deal on installation. We’d use them again in the future.
Description of Work: We used Lowes for carpet installation, two months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Stephen R.
10/2009
5.0
remodeling
+ -1 more
They put in flooring downstairs. They were wonderful. They did what they said they were going to do. They cleaned it all up. They called us to follow up. They were awesome.
Description of Work: Lowes did some work for us in September.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
JEANNE S.
09/2009
5.0
carpet installation
+ -1 more
We purchased a good carpet at a reasonable price. They fit the need we had. The service was good. The installation was fine as well. They did everything they said they would do.
Description of Work: Lowes is who I used for carpet sales and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Laura C.
07/2009
5.0
home improvement stores
+ -1 more
We had to specially order it because we needed 14 vinyl panels and had to pay upfront of them. We also ordered and paid for the gate and the gate hardware ahead of time. The quality and service provided was excellent, and the man that had it delivered was so nice. They said that it would take 3 weeks, but it was ready in 2 weeks, and their prices were good. They gave us a discount on the delivery and everything was phenomenal. They people there were helpful and they know what they are doing.
Description of Work: We purchased our fencing material from Lowes and they delivered 3 weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Linda R.
06/2009
5.0
furniture sales
+ -1 more
They were helpful in answering my questions and in picking up the right blinds. They were all very nice and provided very good customer service. They were easy to deal with and it was very easy to return things that you were not satisfied with.
Description of Work: I bought some blinds from Lowes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$70
Risa P.
12/2008
4.0
home improvement stores
+ -1 more
The pricing is competitive. My experience varies depending on the staff.
Description of Work: I regularly shop here for hardware, paint and plumbing components for my home and business.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Nanette W.
10/2008
5.0
home improvement stores
+ -1 more
They were very helpful with the redesign and selection of kitchen cabinets. The quality is excellent. There were 'deals' in place so I received solid wood cabinetry and easy glide drawers. I would use them again!
Description of Work: I redesigned my kitchen and purchased new cabinetry.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
KENNETH H.
07/2007
5.0
home improvement stores
+ -1 more
Lowes professionalism was great. The installer that they contracted was late and forgot some tools. It took him 2 days instead of 1.
Description of Work: New front door and side lights.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,500
SHIRLIE B.
10/2006
1.0
home improvement stores
+ -1 more
Even though I was there at a reasonable hour for shopping for home/lawn supplies (9:30 on a Saturday morning), they had NO checkout lanes open, only the four self check-out lanes. Is a middle-aged woman is supposed to be able to lift a 40 lb bag of topsoil and slide it across a scanner??? You must be joking. Plus, the weight area on the other side wasn't big enough to hold the other things I was buying anyway. I had to get someone from the service desk to help me check out. That's ridiculous.
Description of Work: I went to buy several items, including a large bag of topsoil.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$30
JOAN H.
03/2006
1.0
plumbing
+ -1 more
The sink works fine now, but after it was installed, it leaked. The installers had to come back and fix the leak shortly after installation. Also, the caulk they placed around the sink keeps breaking down and needing to be redone.
Description of Work: We purchased a sink and garbage disposal from Lowe's Home Improvement Warehouse and had their installation department install it.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$670
MARY V.
08/2005
5.0
home improvement stores
+ -1 more
THE YOUNG MAN AT LOWE'S WAS VERY INFORMATIVE AND HELPFUL. HE WENT ABOVE AND BEYOND THE CALL OF DUTY TO HELP ME IN TAKING CARE OF MY BUSINESS. HE WAS EVEN POLITE AND CARRIED THEM TO THE CAR FOR ME.
Description of Work: I PURCHASE TWO CEILING FANS AND REQUIRED HELP CHOOSING THE SUPPLIES NEED TO INSTALL THEM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardware & Home Improvement Stores,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Ceramic Tile,
Furniture - Sales,
Windows,
Plumbing,
Hardwood Flooring Sales and Installation,
Fencing,
Carpet Cleaning
FAQ
LOWE'S is currently rated 4.3 overall out of 5.
Sunday: 8:00 AM - 7:00 AM
Monday: 6:00 AM - 10:00 AM
Tuesday: 6:00 AM - 10:00 AM
Wednesday: 6:00 AM - 10:00 AM
Thursday: 6:00 AM - 10:00 AM
Friday: 6:00 AM - 10:00 AM
Saturday: 6:00 AM - 10:00 AM
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.
LOWE'S offers the following services: HARDWARE & HOME IMPROVEMENT STORE.