LA-Z-BOY

Furniture - Sales, Furniture Refinishing and Repair


Services we offer

FURNITURE SALES AND REPAIRS OF LA-Z-BOY FURNITURE

Reviews

2.72 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.7
value
3.0
professionalism
2.7
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Holly G.
01/2008
1.0
furniture sales
  + -1 more
My husband and I visited La-Z-Boy on Dec 31, 2007 to buy a leather couch & 2 chairs. Salesman, Bill showed us what they had in leather. We found a set we liked and asked for a quote. We received it on the back of his business card. We asked him is the prices would still be valid the next day, he said yes. We said we would return the next day. There was new pricing. Bill said he would honor whichever price was cheaper. He gave us a quote with new pricing and I handed him the previous quote. He left and spoke with the manager, Dennis Jackson. Dennis walked over to us and rudely said, "There's obviously a mistake in that quote and I will not honor it," he walked away. That was it. He did not ask if we knew there was a mistake, we did not. He did not ask if we could work something out. We told Bill we would ve been willing to look at the new pricing, but because Dennis was so rude he lost our sale. We left the store. Dennis cost La-Z-Boy over $4000 in a sale, what we spent elsewhere.
Description of Work: We did not buy anything from them due to the rudeness of the manager, Dennis Jackson.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0

$4,000

11/2001
3.0
furniture repair
  + -1 more
NOT GOOD
Description of Work: SPRING REPAIR

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


    Contact information

    9891 COLERAIN AVE, Cincinnati, OH 45251

    http://www.la-z-boy.com/

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Furniture Refinishing and Repair

    FAQ

    LA-Z-BOY is currently rated 2.7 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, LA-Z-BOY does not offer free project estimates.
    No, LA-Z-BOY does not offer eco-friendly accreditations.
    No, LA-Z-BOY does not offer a senior discount.
    No, LA-Z-BOY does not offer emergency services.
    No, LA-Z-BOY does not offer warranties.
    LA-Z-BOY offers the following services: FURNITURE SALES AND REPAIRS OF LA-Z-BOY FURNITURE

    Contact information

    9891 COLERAIN AVE, Cincinnati, OH 45251

    http://www.la-z-boy.com/

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM