JonLe Heating-Cooling

I have a Gold Agreement with Jonle, which includes inspection and cleaning my furnace in the fall and AC in the spring, plus one year no labor charges on covered repairs, and 20% discount on all parts. No diagnostic fees during normal hours. I pay $310 for a dual furnace and commercial air conditioner. I couldn't be happier with Jonle. Later that month, my neighbor lost heat and called 2 other HVAC companies on a Saturday. They did not respond. He asked me who I use, called Jonle, and they called him back within 5 minutes, and came and fixed his furnace.

The man who did the estimate explained everything very clearly, he did not try to sell me anything I didn't need, or add on anything. I felt very comfortable having the workmen in my house. They covered the carpet with paper so there was no mess at all. I will definitely use this company again. This was my first experience with JonLe.

The price of the PC board was a little high. Workman arrived on time. Was friendly. Worked quickly but he had to leave the house to go get the right part (this took an additional hour). Board is still working. No other comments.

We have been pleased with their service and have utilized them for over two years. They are good about calling to schedule appointments for us, when due.

Right on time, very friendly, very knowledgeable. I will definitely use them from now on.

JOB 1: I'V BEEN A HOMEOWNER FOR OVER 25 YRS. & HAVE NEVER HAD SUCH THOROUGH SERVICE! JOB 2: UPON DISCOVERING THAT MY FURNACE WOULDN'T COME ON, I SUSPECTED IT WAS THE NEW THERMOSTAT A FAMILY MEMBER HAD RECENTLY INSTALLED. I CALLED JONLE & THEY HAD SOMEONE OUT WITHIN A FEW HOURS! BARRY WALKED IN & IN 30 SEC. SAW WHAT THE PROBLEM WAS & CORRECTED IT. WHILE HERE, HE DID THE 2ND STAGE OF MY SERVICE AGREEMENT (WHICH REALLY WASN'T DUE 'TIL DEC.) THE FURNACE IS A DINOSAUR (OLD WILLIAMSON) & BARRY WAS VERY THOROUGH IN CLEANING & CHECKING THE SYSTEM, EVEN THOUGH I HUNG OVER HIS SHOULDER AND ASKED A MILLION QUESTIONS. HE WAS KNOWLEDGEABLE & HELPFUL. BECAUSE THIS FURNACE IS SO OLD & INEFFICIENT, I AM SERIOUSLY CONSIDERING REPLACING IT. YOU CAN BE SURE THAT JONLE WILL BE #1 ON MY LIST OF PEOPLE TO CALL FOR AN ESTIMATE. IF I AM GOING TO INVEST THOUSANDS OF DOLLARS IN A NEW SYSTEM, I AM GOING TO MAKE SURE THAT THE PEOPLE WHO INSTALL IT KNOW WHAT THEY ARE DOING. I FEEL CONFIDENT IN THIS COMPANY!

JONLE IS THE ONLY COMPANY WE HAVE USED FOR THIS SERVICE SINCE MOVING TO WEST CHESTER OVER 12 YRS. AGO. WE BUY THE SILVER CONTRACT EVERY 2 YRS., AND THEY COME OUT TO CHECK, CLEAN, ETC. WE HAVE NEVER HAD TO HAVE ANY SERVICE CALLS OR REPAIRS TO OUR 17-YR. OLD SYSTEM. THE SERVICEMEN WHO COME ARE VERY PROFESSIONAL AND DETAIL-ORIENTED. THEY ALSO EDUCATE ONE ON CHANGING FILTERS, SETTING THE HUMIDIFIER, ETC. THIS YEAR, A COUPLE OF MY SMALL PERENNIALS WERE DAMAGED BY THE SERVICEMAN AND I CALLED THE COMPANY AND ASKED FOR $10 TO REPLACE THEM. THEY OBLIGED AND I'M HAPPY ABOUT THEIR RESPONSE. I RECOMMEND THIS COMPANY. AS FAR AS PRICE GOES, I DON'T KNOW IF THEY ARE COMPETITIVE, BUT THEY DO A GOOD JOB AND THAT'S WORTH A LOT. I ALSO CALLED THEM FOR DUCT-CLEANING SEVERAL YEARS AGO. IT COST OVER $600 BUT THAT SEEMED TO BE THE GOING RATE FOR WHAT THEY DID. NO REPORT ON THIS TO ANGIE'S LIST BECAUSE THERE WAS NO AL AT THAT TIME!

THEY WERE VERY PROFESSIONAL FROM START TO FINISH. THE INITIAL SERVICE CALL WAS RETURNED AND COMPLETED THE NEXT MORNING. I HAD THE COMPLETE ESTIMATE LATER THAT NIGHT. THE INSTALLERS WERE PROMPT, PROFESSIONAL, AND MADE SURE I WAS SATISFIED.

UNIT SO OLD, FAN NO LONGER IN STOCK. REPAIRMAN MADE TRIP TO ELECTRICAL SUPPLY STORE FOR GENERIC FAN. HE WAS HERE TWO AND ONE HALF HOURS AFTER MY CALL. UNIT WAS UP & RUNNING IN LESS THAN 2 HRS AFTER HE FIRST ARRIVED.

THIS SERVICE WAS PERFORMED ON CHRISTMAS EVE, AWESOME THAT A REPAIR MAN WOULD COME ON A HOLIDAY. THEY DID A GREAT JOB AND ALL HAS BEEN RUNNING VERY WELL.

HE DID AN OUTSTANDING JOB!! VERY KNOWLEDGEABLE AND PROFESSIONAL AND FRIENDLY. JONLE WAS ON TIME, DID GREAT WORK, AND CHARGED A GREAT PRICE FOR THE SERVICE THEY PERFORMED. I HIGHLY RECOMMEND THEM!

VERY POLITE AND PROFESSIONAL. TOOK THE TIME TO ANSWER ANY QUESTIONS. WILL DO THE SAME IN THE SPRING FOR OUR AC. SIGNED UP FOR THE SILVER ANNUAL PROTECTION.

FULL MARKS IN ALL AREAS. A COMPLETE INSPECTION OF OUR CURRENT SITUATION WAS MADE. A PROPOSED SYSTEM FIT OUR NEEDS AND HAS A COMPLETE 10 YEAR WARRANTY. ALL PRE-SALE QUESTIONS WERE ADDRESSED COMPLETELY AND QUICKLY BY PHONE AND EMAIL. THE PRICE WAS COMPETITIVE. A NEW CARRIER SYSTEM WAS INSTALLED IN JUST A FEW DAYS AND WORKS SO MUCH BETTER AND QUIETER THAN OUR OLD SYSTEM. WORK WAS DONE PROFESSIONALLY AND NEATLY (THOUGH THEY COULD HAVE VACUUMED UP WHERE THEY INSTALLED THERMOSTAT.) A SMALL WATER LEAK DEVELOPED UNDER THE AIR HANDLER, BUT THEY RESPONDED WITHIN A FEW HOURS AND REPAIRED THIS. THEY AGREED TO USE OF VISA FOR PAYMENT. PAPERWORK HANDLING FOR BILLING, REBATE AND EXTENDED WARRANTY WAS HANDLED EFFICIENTLY AND ACCURATELY. A FOLLOW UP LETTER INDICATED THAT A ONE YEAR SERVICE CONTRACT WAS INCLUDED WHICH WAS A PLEASANT SURPRISE.

FROM THE ESTIMATOR TO THE INSTALLERS, THEY WERE SUPERB. THEY KNEW THEIR WORK; THEY KNEW WHAT THEY WERE DOING. THEY WERE CLEAN IN THEIR WORK AND APPEARANCE AND WERE NICE ABOUT ANSWERING MY QUESTIONS. THE ESTIMATOR EVEN CAME BACK TO INSPECT THE INSTALLATION.

THIS SERVICE IS A 'NO-BRAINER.' JONLE CONTACTS US FOR HEATING/COOLING AT CERTAIN TIMES OF THE YEAR. THEY ARE PROMPT AND COURTEOUS.

JONLE HAS SERVICED MY HEATING/AIR CONDITIONING SYSTEM FOR SEVERAL YEARS. THIS YEAR THEY FOUND A LEAK IN THE AIR CONDITIONING. THEY WORKED WITH ME TO LOCATE THE SOURCE AND CONTACT THE CONDO ASSOCIATION TO ARRANGE REPAIR. THEY HAD TO WORK IN MY UNIT AND OTHER UNIT. THEY DID QUALITY WORK IN A TIMELY MANNER, WERE VERY POLITE AND RESPECTFUL, AND CLEANED UP WELL AFTER. THE OTHER CONDO RESIDENT ALSO COMMENTED ON THE HIGH QUALITY OF THEIR WORK AND ATTITUDE.

EXTREMELY PROFESSIONAL AND EFFICIENT JOB.

HE WAS VERY NICE, COURTEOUS, AND SEEMED KNOWLEDGEABLE. EXCELLENT MANNERS.

OVERALL SEEMED TO BE VERY PROFESSIONAL AND EFFICIENT- THEY PROVIDE A ONE YEAR SERVICE AGREEMENT FOR THE PRODUCT- WHICH I THINK IS AN ADDED VALUE- SLIGHTLY HIGHER THAN COMPETITORS- BUT THE SERVICE SEEMED TO EVEN THINGS OUT- SO FAR SO GOOD

CAME IN ONE DAY AND COMPLETED INSTALLATION IN ONE TRIP.

EMERGENCY CALL AND THEY WERE PROMPT AND CLEANED UP WONDERFULLY. THEY WERE VERY REASONABLE.

THEIR CREW WAS PROFESSIONAL AND EXHIBITED A PRIDE IN THEIR WORK NOT FREQUENTLY SEEN THESE DAYS.

THEY ARE REALLY GOOD. THEY PUT THE FURNACE IN TO BEGIN WITH AND WILL NOT USE ANYBODY ELSE.

VERY HAPPY, PUNCTUAL, COURTEOUS, FAMILIAR WITH FURNACE, EASY TO GET A AN APPOINTMENT, AND THEY SHOW UP WHEN THEY SUPPOSE.

VERY HAPPY, PUNCTUAL, COURTEOUS, FAMILIAR WITH FURNACE, EASY TO GET A AN APPOINTMENT, AND THEY SHOW UP WHEN THEY SUPPOSE.