Description of Work: Install glass block window in laundry room for dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Nick S.
06/2017
5.0
glass block
 + -1 more
Very punctual and responsive and windows look great.
Description of Work: Needed 3 glassblock windows installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Jack Williams Glass Block Inc
Thank you for your business
Bonnie H.
02/2016
5.0
glass block
 + -1 more
unknown
Description of Work: Them first time I called them. it was an emergency. The old basement window fell out and the temperature was below freezing. They had the right size on hand and installed it. I was afraid the pipes would freeze if I had to wait. When the weather warmed up, I had them return and replace the rest of the basement windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darwin M B.
12/2015
5.0
glass block
 + -1 more
.
Description of Work: Jack removed and replaced two large windows with glass blocks. The job was completed quickly and he cleaned up before he left. I was impressed with his pricing and the quality of the workmanship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
James W.
07/2015
5.0
glass block, replacement windows
 + 0 more
It was great. Easy process; disproved job over phone, gave a price, set a time, arrived on time and work looks great.
Description of Work: 4 glass block windows and two vents
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Greg V.
07/2015
4.0
glass block
 + -1 more
unknown
Description of Work: Had 5 basement glass block windows installed and one garage window. Installation and window quality was great. If you decide to hire Jack Williams, be ready to hear all about his views of all the gloom and doom of the world and the government. He really likes to speak his mind while working. He also liked using my broom and ladder. Other than that, he does a good job at a good price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$460
Response from Jack Williams Glass Block Inc
Thank you for your business.Here at Jack Williams Glass Block we learn and grow as a business from our customer reviews
Jeffrey J.
06/2015
5.0
glass block, replacement windows
 + 0 more
unknown
Description of Work: Had five basement windows put in. They were far and away the most responsive company that I requested a quote from. They were the only company, out of four quote requests, that acted like they actually wanted my business. The whole project went from quote request to installation in less than two weeks. Pricing was great, people were great, and we will be definitely be using again for another property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice S.
05/2015
2.0
glass block, replacement windows
 + 0 more
I have been trying to resolve an issue with Jack Williams Glass Block since our windows were installed in July 2014. While the product and installation were mostly trouble-free, the company?s responsiveness to my request for the warranty paperwork, which was promised, has not been. Upon completion of the install I was told that within a month I would receive what I have understood to be the official document of the warranty for parts and labor in the mail. It did not arrive, so a couple of weeks beyond that I contacted Mr. William?s office and spoke with the woman who answers the phone. She apologized profusely and offered to scan it and email it to me right away. I did not receive the warranty. Several weeks later I contacted the office again. I spoke with the same woman who again apologized profusely, took my information and said that she would email the warranty to me. Again, I did not receive the warranty. I called and left a message in March 2015 which was never returned and then did speak with Mr. Williams himself on April 15, 2015. After he questioned why I needed the warranty and asked if I had a problem with the windows (which I do not) he said that he would get it in the mail to me and I should have it in 3-4 days. I have not received the warranty. I tried to reach Mr. Williams again this past week by phone (2 weeks later) and left a voice message inquiring about the status of the warranty, but my call has once again not been returned and I have not received the warranty. The work performed by Mr. Williams and his assistant was well done. They removed the old windows, cleaned up the debris and hauled it away. Days later when we noticed several joints between blocks were lacking silicon, Mr. Williams was at the house within a day and took care of it. Other than the fact that the dryer vent he installed was of poor quality and so loose that the dryer duct would not stay connected (we ended up stabilizing the vent with spray foam) I am satisfied with the windows. However, if a 25 year warranty on parts and labor is promised, then it should be delivered in a timely manner. I had quotes from other companies also promising warranties and if Mr. Williams was not going to provide one I would not have contracted with him. It may seem to be just a piece of paper, but it was something I paid for, was promised, and have not yet received.
Description of Work: Installed 6 basement glassblock windows (no air vents), including a dryer vent.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$730
Mary C.
03/2015
5.0
glass block
 + -1 more
The service was excellent. I would use them again in the future.
Description of Work: They came out and did 13 windows and one vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,442
Tonya C.
02/2015
5.0
glass block, replacement windows
 + 0 more
unknown
Description of Work: install glass block windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jack Williams Glass Block Inc
Thank you for your review. Enjoy your new windows
patricia M.
09/2014
5.0
glass block
 + -1 more
Did a good job. On time professional. Need glass block windows, call them!
Description of Work: installed glass block window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Carol S.
05/2014
5.0
glass block
 + -1 more
We have used this company before and have been very satisfied with his work
Description of Work: Installed Glass Block Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Jack Williams Glass Block Inc
Your business and review is appreciated
Bonnie H.
04/2014
5.0
glass block, replacement windows
 + 0 more
I had a fantastic experience with Jack Williams Glass Block Inc. We have an old house and it was a cold day and the window fell in. I called another company, who was going to take three weeks to get a new window in. I called Jack Williams and they came out and had another glass block window installed within an hour. I'm going to be calling them again, to have them install three more for me. I was very happy with them. I like the way they did the work. They were really nice. I was very pleased with them.
Description of Work: They installed a new glass block window in my home in an emergency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Jack Williams Glass Block Inc
Thank You for the opportunity to earn your business
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass Block,
Windows
FAQ
Jack Williams Glass Block Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 12:00 PM
Jack Williams Glass Block Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jack Williams Glass Block Inc offers free project estimates.
No, Jack Williams Glass Block Inc does not offer eco-friendly accreditations.
No, Jack Williams Glass Block Inc does not offer a senior discount.
Yes, Jack Williams Glass Block Inc offers emergency services.
Yes, Jack Williams Glass Block Inc offers warranties.
Jack Williams Glass Block Inc offers the following services: Glass Block Windows.