J Royce Auto Glass

Auto Glass, Auto Service, Windows

About us

Locally owned and operated, J Royce Auto Glass prides itself on superior service at an affordable rate. BBB accredited- A rating! Our lifetime warranty protects you and your vehicle, and our professionally trained, certified technicians ensure a top notch installation. Repair or replacement, we come to you at no extra charge! Not only are you protected, but we aim to protect the environment as well! J Royce Auto Glass recycles all of our used glass and as many products and materials as possible! We received the 2016 Sustainability Award from the Little Miami River Chamber Alliance for these practices. Feel good about supporting a company that strives for a greener tomorrow. J Royce Auto Glass. The first choice. The best choice.

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Auto Glass- Repair, Replacement, Removal & Installation. Wiper Blades.

Services we don't offer

Window Tinting.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 32 reviews

Karen L.
01/2021
5.0
auto repair, replacement windows
  + 0 more
They called immediately to get more information for my quote, provided it quickly, and were able to come the next day! The installer was very good at communicating times and accounting for my schedule. The windshield was installed quickly and was done well. Very satisfied!
Description of Work: Windshield Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

DAVID D.
12/2020
5.0
auto glass
  + -1 more
efficient install, best price, great warranty, late arrival (but they called ahead of time to give notice)
Description of Work: windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Dan Y.
09/2020
5.0
auto glass
  + -1 more
Perfect. Right on time. Great price. Great job. Professional job. Very satisfied.
Description of Work: Windshield replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

RAMACHANDRAN & HEMA M.
06/2020
5.0
auto glass
  + -1 more
Blake showed up at the appointed time. He was very courteous and finished the work in a professional manner. I would highly recommend J Royce Auto Glass for all your auto glass needs.
Description of Work: Repair Front Windshield Glass which was cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

BRIAN Q.
03/2020
5.0
auto glass
  + -1 more
Excellent, friendly and prompt service. The window was fixed within a couple days of the accident.
Description of Work: A broken rear window on a Toyota Prius V

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rick I.
01/2019
5.0
auto glass
  + -1 more
Excellent job! They even detected a small nick in the glass, were careful to show where the nick was, and then took it back to the shop to get another piece of glass.
Description of Work: Front windshield replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

KATE H.
11/2018
5.0
auto glass
  + -1 more
I contacted several companies when a branch fell on our car and broke the windshield. One was out of business, a couple didn't call back, and one couldn't fit us in quickly enough. J Royce was responsive and quick and did a quality job. Definitely would call on them again if needed and would recommend their work to others.
Description of Work: Windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Shelly B.
11/2018
5.0
auto glass
  + -1 more
Awesome, on time, polite, half the price of Safelite, and I like that it's local. Said that my money would also go towards when I actually need the windshield replaced as well. Very happ!
Description of Work: Chip in windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JACK M.
06/2018
5.0
auto glass
  + -1 more
This was one of those, "creeping cracks in the windshield because some sort of rock hit it" things. You know, covered by insurance, with a small deductible. I chose them based on Angies List reviews and they lived up to them. They were punctual, professional and clear about how long I should wait before driving or taking the car through a car wash. I have had no problems with the replacement windshield. I would certainly use them again. They were terrific.
Description of Work: Replaced windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teri B.
06/2018
5.0
auto repair, auto glass
  + 0 more
The technician (Blake) was very professional and accommodating. I was originally scheduled on a day with uncertain weather. He arrived and after discussion we rescheduled for two days later. He was very understanding about my discomfort with a possible pop up shower and was not annoyed at all at having to reschedule. Two days later he and another technician arrived on time and replaced the windshield in the stated 30-40 mins. He gave me all the proper instructions and said to call if I had any questions. Great service and super nice guys. Would definitely recommend!
Description of Work: Windshield Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Carol H.
12/2017
5.0
auto glass
  + -1 more
Great. They called when they arrived in the parking lot and finished in about 20min. The price was alot less than the last time I had it replaced with another company
Description of Work: windsheild replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John P.
11/2017
5.0
auto glass
  + -1 more
J.Royce are punctual, fast, and professional. Several of their competitors wanted me to wait several days. From the time I called to the time the windshield was replaced was less than 24 hours. I highly recommend this company.
Description of Work: Replaced Windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karyn C.
10/2017
5.0
auto glass
  + -1 more
Excellent, could not have asked for better. This was covered by my insurance. I called insurance on Monday, they contacted the service provider who called me back very quickly. I was informed i would receive a call on Tuesday morning with a two hour window of arrival. I got that call and they arrived promptly on time. They were very professional and pleasant and seemed very skilled and efficient. I was curious and stayed to watch the process and they kindly explained every step as well as gave me very clear instructions for how to care for windshield after replacement. Also provided was a phone number to reach them if I had any issues at all and that they guaranteed their work (parts and labor) indefinitely. Great service and very pleased!
Description of Work: Cracked car windshield replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

simran S.
06/2017
3.0
auto glass
  + -1 more
The chip was reduced in size but not gone after the job was completed.
Description of Work: windscreen glass was chipped and need repair.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from J Royce Auto Glass
We're sorry that you were not 100% satisfied with your repair. The purpose of a repair is to restore the structural integrity to the windshield. The cosmetic aspect is secondary to the safety. Rock chips will never completely disappear, though they greatly reduce in size. When doing the repair, we are filling the damaged area with a resin that restores the structural integrity to the glass. This resin fills in the area where glass is missing from the rock strike. We do our best to relate this information at the time of service, though it may not always be clear exactly what that means. As part of our warranty policy, we happily credit the amount paid for a repair back toward a replacement of your windshield. Our primary goal is your safety, as well as complete satisfaction with our service. Again, we apologize if you were misled in any way about the repair process, as this was not our intention. You can see from out other customers' reviews that we strive for excellence in service every time, and this is no exception. We will contact you on Monday to discuss further how we might rectify this situation. We appreciate your business, and look forward to resolving the issue.

Holly C.
05/2017
5.0
auto glass
  + -1 more
Wonderful! The windshield looks great. It took us five months to get this done (100% our fault) after prepaying for the service. They were always very nice when we had to reschedule. We appreciate that very much.
Description of Work: Rock flew up while on highway and we had a chipped windshield. Needed to repair chip before it started cracking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from J Royce Auto Glass
Life gets busy- we totally understand! Happy to finally meet with you and get this taken care of. We appreciate the kind words and business!

Jeanne P.
05/2017
5.0
auto glass
  + -1 more
It went great. I spoke to Blake to make an appointment and he came to do the work. He was professional, flexible, prompt and experienced. The price was reasonable and he came to me to do the repair. Best of all, it is guaranteed. I highly recommend this company for Auto glass repair and replacement needs.
Description of Work: My windshield had a crack to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from J Royce Auto Glass
It was great speaking with you! We're happy you gave us a shot, and are glad we could provide the service and quality you expect and deserve. Cheers!

PIERRE M.
05/2017
5.0
auto glass
  + -1 more
Very impressed with Blake and his company. Responsive, prompt, courteous and a great value. Would recommend them to anyone!
Description of Work: auto glass chip repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Royce Auto Glass
Thank you for your business, [Member Name Removed]! We appreciate the kind words. Always happy to help!

Dev Z.
04/2017
5.0
auto glass
  + -1 more
J Royce set my appt with a two hour window, to replace my windshield. They called and gave me an update when they were on the way. They got to my work and we extremely fast, professional, and knowledgeable about the issues. They worked directly with my insurance company, and took that hassle away from me. Since I have had my new windshield, I have had zero problems. Unless I tell someone about my new windshield, they wouldn't know. Seriously J Royce is the way to go, they hold every promise they make and perform superior service. One of the gentlemen went over the recycling process of my material. They thought of everything, I like how clean the process was as well. Nothing left behind. Fantastic company
Description of Work: My windshield looked like it had gone through a sand blasting. With thousands of small chips everywhere I looked like a bad disco ball with all the Prisms on a sunny day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine P.
04/2017
5.0
auto glass
  + -1 more
Called company and set up appointment. Technician arrived on time and complete the job in a friendly manner. These guys were personal and professional. Job was perfect. Don't hesitate to use this company
Description of Work: Cracked windshield

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Lorraine P.
04/2017
5.0
auto glass
  + -1 more
Punctual arriving to home, windshield repaired as quoted.
Description of Work: Windshield repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Douglas R.
03/2017
5.0
auto glass
  + -1 more
The window(s) install went well. I developed an issue with the door locks not actuating a couple of days later. I called Blake and he responded quickly to diagnose the problem. The fault was found in a couple of bad trim pieces near the door locks. Blake obtained the two pieces and promptly replaced them. No issues afterward! I have used other auto glass repair/installers in the greater Cincy area for work over the past 30 years. Blake rates as one of the best.
Description of Work: Blake and his employee replaced two right-side passenger windows after an unfortunate car break-in. I found Blake to be both professional and responsive. They showed up when promised and complete the work timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
01/2017
5.0
auto glass
  + -1 more
Gents were as professional and competent as they come. Honest and forthright, efficient and courteous. Couldn't ask for more.
Description of Work: Auto glass repair on two vehicles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karl R.
01/2017
5.0
auto glass
  + -1 more
They were punctual, performed the service at my workplace. Very professional guys, informed me of process and their warranty.
Description of Work: Fixed a chip in my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Charlie B.
01/2017
5.0
auto glass
  + -1 more
Great work! I have been living with this chip in my windshield for months -- afraid that it might crack. Took a chance with this unknown group. The technician was on time, courteous, efficient and explained the whole process to me. Very happy with their work. I would definitely recommend them. And now I can sleep better. Ahhhh!
Description of Work: Chip on the front windshield of my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from J Royce Auto Glass
We appreciate your support! Thank you for taking a chance on us, and we are always happy to help!

Gerald S.
01/2017
5.0
auto glass
  + -1 more
They were very professional and courteous. They explained what they were going to do, and given my go ahead did exactly as they had said. Afterwards, they had me inspect the work to make sure I was happy with it.
Description of Work: A nick in the windshield

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Royce Auto Glass
We appreciate your business and your kind words! Thank you for you time.
    • 1(current)
    • 2

Contact information

P.O. Box 428821, Cincinnati, OH 45242

http://jroyceautoglass.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Auto Service,
Windows

FAQ

J Royce Auto Glass is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

J Royce Auto Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, J Royce Auto Glass offers free project estimates.
Yes, J Royce Auto Glass offers eco-friendly accreditations.
No, J Royce Auto Glass does not offer a senior discount.
No, J Royce Auto Glass does not offer emergency services.
Yes, J Royce Auto Glass offers warranties.
J Royce Auto Glass offers the following services: Auto Glass- Repair, Replacement, Removal & Installation. Wiper Blades.
Window Tinting.

Contact information

P.O. Box 428821, Cincinnati, OH 45242

http://jroyceautoglass.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM