Integrity 1st Roofing

I hired Integrity 1st Roofing in September 2017 to replace my roof. I had a great experience working with the Shaun, the Production Manager. Everything was in writing and done to my satisfaction. It is now October 2023. I have had no leaks or damage to any shingles. The inside attic has remained dry. In fact, the roof still looks new! I am grateful that I chose Integrity 1st Roofing. Of the three quotes I got, theirs was in the middle. I liked that too. This was the biggest purchase/repair for my home. Everything turned out very well. The quality is still excellent.

Fair roofing is an amazing company , great price, great people , superior quality! I highly recommend them!!!!

Everything went very smooth as expected.Dario was great to deal with.

Great and accurate service with very reasonable prices

professional services, very good work, fair price I recommend.

I wanted to comment on Integrity 1st Roofing. On 4/1/19, Shaun came to my home to inspect my roof and give me a bid on a replacement. He was a true professional. He explained everything to my satisfaction and explained each step that would be taken during the replacement. The communication from Carolyn in the office was also exceptional. She sent additional information I requested to aid in my decision and checked several times to ensure I had received it. A pleasurable experience all around. I would have no problem recommending this company to family and friends looking for a roofing estimate.

Everything went smooth from the first phone call. I spoke with Pam and set up an appointment. As the appointment date rolled around we were having a multiple days of rain and wind. I got a voice message from Pam suggesting we postpone. I returned her call that evening at about 7:30PM expecting to leave her a message - she actually answered! A few days later Sean came by the house to assess the job and give an estimate. He walked us through every step and offered suggestions for our concerns. Integrity was the only company that actually set up the estimate to be done when I was home. Other companies “stopped by” and did nothing more than mail me a piece of paper. Sean even assured me that some work I had done a few years back was in great shape and didn’t need to be replaced as the other companies wanted to do saving me thousands! This was a huge job that involved traditional shingles as well as rubber roofing on a historic, three unit building. They took care of getting all the permits including certificates from our historic design review board. If you are looking for a great job with the best communication and follow up I have ever experienced, this is the company for you!

Roof is of excellent quality, and looks great. New insulation improved heating/cooling bills

They did a great job. They are very up front with everything and knowledgeable. I would indeed use them again.

I had some concerns after the work crew finished, but the project manager addressed them to my satisfaction. I was very pleased overall.

From their office customer service, to their onsite crew, and from their follow up on the services performed..they did an excellent job all around. They completed the job the day of, even with running into an unexpected repair that my roof/chimney needed. They were able to fix that and stay right on schedule. Also, the business owner came back personally at the end of the day to inspect the work himself. All was done with the utmost quality. And all debris in the yard was cleaned up carefully after the job was completed. I would recommend them to anyone needing any work done on their home.

Very knowledgeable, very professional, all promised work completed

Wonderful!! They are dependable, honest and efficient!

Got the angies list coupon for roof replacement. They were responsive and professional every step of the way! Highly recommend!!

Great communication start to finish. Met with insurance adjustor to make sure all damage was in their estimate. Nice work & thorough clean-up. Completed on schedule with no surprises.

The brochure say's that the owner or son will be on site to see the job through, that's far from the truth. After the son visit to secure the deal, make promises or elude to promises, don't expect to get a return phone call even to follow up. The job started with leaving roof items in the back driveway in clear vision of the street with my gate left open. I had to secure the loose walk away items in my garage to avoid someone from getting ideas. I was not staying t the house at the time, luckily I stopped by to check. When they arrived they did not even take an inventory to see if anything was missing until I pointed it out. They were messy with tearing of the roof and I had to remind them to clean my entrance and neighbors yard. I brought up the fact to the main contact go between (which is the secretary) after contract is sign that the crew was urinating in my back yard after I told them they could use the bathroom.There was supervision of the crew on the first day but nothing for the next day. I was billed over 1K for rotted wood replacement and I was told they would be pictures for proof but I was never was shown any. After the job was done, then came the review of the work and "where my check". A discrepancy was noted on the flashing but I was told they fixed it but never witness nor knew when they came. I got a phone call to see they did it and the secretary came to get the check. I still see one or two pieces of strip of plastic and green nails from the job on my 3K over budget roof from the Angie's offer. The price is no bargain compare to better professionalism all around from other companies from previous quotes obtained. This is a matter of you get what you pay for and being stuck after a $5,800 down payment.

Well, being a nice guy won't get you very far with this firm. Despite spending $26,000 on my roof, they told me that they were so busy, I would have to pay $450 for them to fix the missing downspout. Come on folks, we are talking about maybe 10 feet material and an hour of labor, if that. I sent the owner an aggressive e-mail which just seemed to make him all the more resolute about doing nothing to fix my problem (he said I should have been nicer!...I mean really, I offered to pay half the cost, how much more nice could I be). I filed a claim with Owens Corning who allegedly warranties their work and, lo and behold, have never received an answer. I am paying another contractor to correct this issue and then filling suit in small claims court against this company and Owens Corning. My advice: find another company because service after the sale seems to be a foreign concept to this company's owner.

Job was finished in a very timely manner. It's been several years now with no issues. Nice work!

Just great! I did have a problem with one beadboard sheet that came loose; they fixed it at no charge within a day r two of being notified about the problem.

Pricing was the best of the responses we received. Work was scheduled quickly. Actual work did not complete on the original schedule which was 1 day. The process seemed to lack some control which lead to a glass coffee table being broken due to debris thrown or dropped from the roof. This happened in the back of the roof despite the work only being done on the front and the sides. (Integrity 1st did take off $ to cover cost of table). The Satellite Cables were left hanging off the roof when the job was "done." I had to get them to come back and fix that. In the end the roof was as expected and the cost was lower than others. If you are willing to deal with some hassle to keep your cost down this would be a good one for you. If you are looking for First Time Right without hassle you may have to pay a bit more. I chose hire again based mostly on a devil you know attitude as I don't know if anyone else would do it with less hassle and IFR did make it right in the end.

They were courteous and very professional. I also feel that given the issue and its complexity they were quick to address it even with the rain and weather and they were very competitive on their pricing as well. Beyond that when the chimney did appear to leak a year later they honored their word and warranty and came back to fix the minor issues immediately.

Well planned and well done. Follow up was excellent. Shaun is professional and attentive to detail. He makes sure you get everything you pay for.

They came out and did the work, but our bathroom still had a leak and I asked them what else can be done, they never replied back to me.

It was great. They did a wonderful job. They were neat, clean, respectful, everything done exactly how they advertised. It was a very good experience. They were reliable, on-time, excellent work and reasonable. I had no problem at all with the workers.

They did good! Pricing was reasonable, it wasn’t the lowest, it wasn’t the highest, but they have such a good reputation. Good service and they were responsive, they are a pretty good company! There is only one thing I didn’t give them an “A” for, I don’t remember, but something my husband said, about he wanted special done and they forgot to do it.