Average 15 employees, sub-contract general labor, monthly billing, accept all major credit cards,
family owned since 1982 offer free in home consultations. See our website at www.housecallsllc.com for coupons
Business highlights
43 years of trusted experience
Services we offer
Maid service & new construction final clean, window cleaning, pressure washing, gutter cleaning, general labor, subfloor prep & carpet cleaning.
Cleaning was acceptable. No complaints. But the company applied unauthorized charges to my credit card. So I filed a complaint with the Better Business Bureau. The next day, I discovered that the daughter of House Call's owner posted a nasty note on the Facebook page of my fiancee's employer. Needless-to-say, the employer had absolutely nothing to do with the BBB complaint. I was simply bewildered by the spiteful and unprofessional action. I filed another BBB complaint. FYI: the unauthorized amount to clean ONE floor of my smaller-sized house (+ 1 addt'l bathroom), was $266!!!!!!! We since hired another cleaning company. For the exact same job, they charged just over $100 -- a LOT less -- and we are equally pleased with the results.
Description of Work: Cleaned one floor of my house (plus an additional bathroom).
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$266
Beth K.
05/2014
5.0
house cleaning
+ -1 more
Called on a Friday in a panic needing cleaners for a Saturday. Most cleaning services do not provide Saturday service so I was really having a hard time. The man who answered the phone was exceptionally helpful and said he would see if he could get me some help. Less than 2 hours later I got a call back saying 3 ladies would be available to help! They showed up at 9:30am and stayed until 12:30pm and they did a great job. They were very professional and didn't waste any time. They did an amazing job and they worked their butts off. The house was lived in by 5 college boys and hadn't been cleaned in about six years so you can imagine how disgusting it was! They ladies really did a great job helping to make it presentable. I highly recommend Cynthia and Tierra they really worked hard and didn't miss a thing. I was grateful for their giving up a Saturday and for them getting so much done in such little time. Finally, they didn't overcharge me. What I was quoted per hour was what was charged. Great service overall from beginning to end. Highly recommend. :)
Description of Work: 3 ladies came in on a Saturday and cleaned a very dirty 5 bedroom 2 bathroom house in Clifton.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
GINA P.
11/2008
4.0
house cleaning
+ -1 more
They were a good company, but it was just more than I was wanting to spend.
Description of Work: They cleaned my entire house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
LIZZY G.
03/2006
5.0
house cleaning
+ -1 more
House Calls is easy to do business with. We orig planned to use their services for a few months...here we are 10mos later and I am still on a 2week schedule. If I ever need to reschedule last minute, Stephanie & team are very responsive & accommodating. The ladies do a nice job cleaning my house. All I have to do is leave out clean linens and they strip & remake the beds. Several of my family/friends also now use this service.
Description of Work: Housecleaning: bathrooms, kitchen, living room, basement, 3 bedrooms. Includes dusting, mopping, vacuuming, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
PAUL M.
03/2006
1.0
house cleaning
+ -1 more
Cleaning price was based on five man hours of cleaning. But they didn't complete the job. We specifically expressed that we had to have the house cleaned before I went out of town. I asked them to let me know if it would take longer. I showed up when I thought they would still be there and they had already gone. When I called them, they weren't able to get anyone back in the time I needed them to.
Description of Work: They did move out cleaning
Rating Category
Rating out of 5
quality
1.0
value
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from House Calls, LLC
MEMBER WAS AT THE JOB SITE TO DIRECT THE CLEANING TECHS. WHEN THE 5 MAN HOUR LIMIT WAS APPROACHING OUR SUPERVISOR REQUESTED APPROVAL TO COMPLETE THE FLOORS WHICH WOULD EXCEED THE TIME GIVEN. HE SAID "NO, JUST DO WHAT YOU CAN AND WE'LL CALL YOU IF WE NEED YOU AGAIN. MEMBER'S WIFE CALLED THE OFFICE LATER AND EXPRESSED HER DISATIFACTION WITH THE FLOORS NOT BEING CLEANED AND STATED "I TOLD YOU TO CALL ME IF YOU NEEDED MORE TIME." THEN ASKED IF THE TECHS COULD RETURN RIGHT AWAY. THAT WAS NOT POSSIBLE, BUT WE OFFERED THE FOLLOWING DAY, SHE REFUSED THE OFFER BECAUSE SHE WAS LEAVING THAT EVENING AND NEEDED IT DONE TO SHOW THE HOME. I REQUESTED THAT THE AGENT SELLING HER HOME MIGHT GIVE US ENTRY BUT AGAIN SHE REFUSED. SHE STATED SHE COULD NOT TRUST THAT WE WOULD RETURN TO COMPLETE THAT TASK. SHE HAD ABSOLUTELY NO REASON TO MAKE THAT STATEMENT!! LACK OF COMMUNICATION BETWEEN MR. & MRS. WAS THE REASON FOR THIS UNFORTUNATE SITUATION, NOT HOUSE CALLS, THERE WAS NO REASON TO CALL HER TO OBTAIN PERMISSION FOR MORE TIME WHEN HE WAS THERE DIRECTING THE JOB?
Eric S.
10/2005
5.0
house cleaning
+ -1 more
GREAT WORK. VERY PROFESSIONAL. GAVE VERY DETAILED ESTIMATES AND WAS VERY HELPFUL.
Description of Work: CLEANED HOUSE AFTER CONSTRUCTION ASSOCIATED WITH A HOME RENOVATION AND ADDITION.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
MARY & PETER H.
10/2003
5.0
house cleaning
+ -1 more
THEY ARE A FEW THINGS IN THE GARAGE THAT I WOULD'VE HAD LIKED THEM TO DO BUT THEY DIDN'T, NOTHING MAJOR. I WOULD HIRE AGAIN BUT I WOULD GIVE A MORE DETAILED LIST.
Description of Work: CLEANED MY UNFINISHED BASEMENT AND GENERAL CLEANING IN GARAGE/WOODEN BLINDS
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
SIDNEY L.
09/2003
2.0
house cleaning
+ -1 more
THE FIRST TIME THEY CAME THEY SPENT 2 1/2 HOURS AND DID A GOOD JOB. THE SECOND TIME THEY CAME THEY ONLY SPENT 1 HOUR AND 20 MINUTES BECAUSE THEY HAD ANOTHER JOB TO GO TO. THEY DID A LOUSY JOB THE SECOND TIME AROUND. NOTHING WAS MOVED ASIDE TO CLEAN. I CANCELED THE SERVICE AFTER THE SECOND VISIT.
Description of Work: CLEANED A FOUR BEDROOM HOME.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
punctuality
5.0
$90
JOELLEN H.
08/2003
5.0
house cleaning
+ -1 more
unknown
Description of Work: WEEKLY HOUSE CLEANING OF THREE BEDROOM, TWO BATH HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
KENNETH Y.
05/2003
5.0
house cleaning
+ -1 more
THE PEOPLE ARE VERY PROFESSIONAL. THEY FEEL LIKE PART OF THE HOUSE, NOT LIKE THEY ARE INTRUDING. THIS COMPANY DOES HAVE DIFFERENT CREWS, BUT I ALWAYS REQUEST THE SAME ONE. IVY IS THE MANAGER.
Description of Work: REGULAR EVERY 2-3 WEEK CLEANING SERVICE
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JANE S.
01/2002
4.0
house cleaning
+ -1 more
CREW ARRIVES CONSISTENTLY TO AGREED-UPON SCHEDULE. GOOD SECURITY PRACTICES WITH KEYS. PROMPT RESPONSE TO QUESTIONS, FAIR POLICY WITH SCHEDULE CHANGES OR LOCKOUTS. QUALITY CAN VARY DEPENDING ON CREW AND IS USUALLY GOOD (BUT NOT ALWAYS EXCELLENT).
Description of Work: ROUTINE HOUSECLEANING INCLUDING KITCHEN, BATHS, SWEEPING, DUSTING, PICKING UP. WORK PERFORMED BI-WEEKLY FOR A YEAR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Pressure Washing,
Window Cleaning,
Carpet Cleaning
FAQ
House Calls, LLC is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
House Calls, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, House Calls, LLC offers free project estimates.
No, House Calls, LLC does not offer eco-friendly accreditations.
No, House Calls, LLC does not offer a senior discount.
No, House Calls, LLC does not offer emergency services.
No, House Calls, LLC does not offer warranties.
House Calls, LLC offers the following services: Maid service & new construction final clean, window cleaning, pressure washing, gutter cleaning, general labor, subfloor prep & carpet cleaning.