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HOME DEPOT

Cabinet Making, Hardware & Home Improvement Stores, Countertops and Backsplashes,

About us

HOME IMPROVEMENT RETAILER.

Business highlights

46 years of trusted experience

Services we offer

CARPET/CARPET PADDING, VINYL FLOORING, PERGO/LAMINATE, HARDWOOD FLOORING, GE SMART WATER HEATERS, KITCHEN CABINETS, COUNTERTOPS, EXTERIOR DOORS, GARAGE DOORS, GARAGE DOOR OPENERS, ROOFING, VINYL SIDING, VINYL REPLACEMENT WINDOWS.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.225 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
48%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.3
responsiveness
4.4
punctuality
4.3
Showing 1-25 of 25 reviews

patrick W.
05/2019
1.0
custom cabinets
  + -1 more
Do not buy a window from home depot. The saleman was very nice. But installation is a nightmare. I have had 6 appointments to have window installed. One contraction canceled 3 times and did not show or call for the fourth appointment. A second Home Depot supplied contractor has now canceled at the last minute two times. If you have a life with other things to do buy a window somewhere else.
Description of Work: Install a replacement window

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,000

Christine H.
02/2017
4.0
countertops
  + -1 more
It was okay. They should have people trained to help me measure and determine what I wanted. I would use them for some things but probably not for the countertops.
Description of Work: I went through Home Depot. They provided a countertop for my bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Dennis M.
05/2016
4.0
home remodeling
  + -1 more
Home Depot hired KBR to do the actual work. We did have a dispute on the type of edging that they do, we selected the bull-nose type of edging. KBR came out to measure and we got the quote from Home Depot they were charging us additional for extra corners. KBR said if we do that type of edging there will be additional charges. Every time we would ask KBR a question about the extra charge they would say “that’s a Home Depot thing” and Home Depot would say the same about KBR. We were persistent with asking and ended up getting $200 - $300 off because they measured wrong. It was a little disappointing that we had to go back and forth to get an answer. Home Depot was going to charge us $576 to do a tear out of the old counter top. To save money my son and I did it and it was very easy and only took a couple hours. We cut it up in small sections and our regular trash guys took it out. Home Depot was going to charge us around $300 to put the plumbing in. To save money we hired our own plumber and he charged me $130. So it’s convenient that Home Depot offers to do the work but you can save money by doing the work yourself or hiring someone else to do it. KBR did a really nice job. They matched the counter top up really well and looks great. They did a really nice job when we went out to look at the slabs. The counter top we wanted was on sale so it was selling pretty fast so we made an appointment and they set some aside so we could come and look at it and purchase it. We are very satisfied with the sink and faucet.
Description of Work: Hired Home Depot for to install a new granite counter top, a Blanco Sink, and Hansgrohe faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Robert K.
10/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: Good products, good service, good prices.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dieudonne M.
10/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer O.
09/2015
3.0
home improvement stores
  + -1 more
unknown
Description of Work: Hardware store.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jamie S.
08/2015
5.0
custom cabinets, home remodeling
  + 0 more
unknown
Description of Work: Installed 5 new doors in an apartment. Went very well and finished product was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Priscilla L.
04/2015
5.0
home remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$20,000

Brett H.
07/2014
4.0
custom cabinets, ceramic tile, countertops, home improvement stores
  + 2 more
I installed the kitchen floor and the cabinets
Description of Work: They designed a kitchen for me and it was within my budget

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$8,000

Frances S.
07/2014
5.0
custom cabinets
  + -1 more
They were excellent. I love them. They did a wonderful job. When I went back to the store, I even looked up the person who set everything up and I told her how nice they looked. Everybody was nice.
Description of Work: I used Home Depot to have new kitchen cabinets put in. They took down the old ones and installed new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Paul M.
07/2013
5.0
home improvement stores
  + -1 more
I think that their prices are reasonable and I don’t have any complaints with them. Every time I needed help I have actually got answers.
Description of Work: I go to Home Depot for buying hardware stuffs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA R.
06/2011
5.0
ceramic tile, hardwood floor
  + 0 more
It was a good experience, they only negative thing I have to say is that whoever did the estimate over estimated on materials and I had to return almost $400 of materials. It was inconvenient for me because it was heavy and cumbersome to try and take back and I had to take it back.
Description of Work: Home Depot put in new flooring for me. I did laminate and ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

MARIANNE H.
04/2011
4.0
countertops
  + -1 more
They gave us a price and told us exactly who we would need and what kind of services were available. So, we knew what the finished product would cost and there were no surprises at the end. We had a problem with the trim coming off on the Formica within a year but it was still under warranty and they sent a workman over to fix it.
Description of Work: We purchased a countertop from Home Depot. It was installed by a sub-contractor.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

George F.
10/2010
5.0
custom cabinets
  + -1 more
They were quite knowledgeable in the store, they made the experience easy insofar as selection, and the end product was very good.
Description of Work: I used them for replacing my cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Louis H S.
06/2010
4.0
custom cabinets, countertops
  + 0 more
The quality of the cabinets was not as good as the ones we wanted to replace, and those were the best they had. They were nice, but particularly their hardware for the drawers, etc was not top notch. Top notch cost more, by about $2,000 in my case, but that's the way we went as we do not intend to sell soon.
Description of Work: Gave us an estimate for cabinets and counter tops.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Joel D.
01/2009
5.0
custom cabinets
  + -1 more
They made a lot of good recommendations. They have a good system for designing. They used subcontractors to install the cabinets and they did a good job and they worked well with other people I had working in the kitchen.
Description of Work: They designed and installed my cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty D.
07/2008
5.0
flooring contractor
  + -1 more
She listened, got me in the right direction, and now it looks really good. Out of all the stores I went to, a girl there steered me straight and told me what to do and how to do it correctly. As a whole, I've been pleased with their paint department. Prior to going to there, I only spoke to men but at Home Depot, it's all women who work in the paint department, and they have always been good. Everyone I have always talked to seems to know what they are talking about, or steered me towards someone who would know how to answer my questions.
Description of Work: I bought some paint there. Wanted to make sure I had the correct paint, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$40

ALICE W.
09/2005
5.0
ceiling fans
  + -1 more
THE HOME DEPOT HELPED US TO PICK OUT THE RIGHT CEILING FAN. THEY SHOWED UP ON TIME TO INSTALL AND WIRE FOR THE FAN. THEY WERE VERY FRIENDLY AND POLITE. THE PRICE WAS VERY GOOD.
Description of Work: THE HOME DEPOT CAME OUT TO WIRE AND INSTALL OUR LIVING ROOM FOR A NEW CEILING FAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$468.34

LORI H.
07/2005
4.0
ceiling fans
  + -1 more
WE SHOP AT HOME DEPOT A LOT. WE HAVE USUALLY BEEN VERY HAPPY WITH THE PRODUCTS THAT WE PURCHASE AT HOME DEPOT. HOWEVER, THE CEILING FANS WERE A BIT OF A DISAPPOINTMENT.
Description of Work: WE BOUGHT 4 HAMPTON BAY CEILING FANS FROM HOME DEPOT. WE REALLY LIKE THE LOOK OF THE CEILING FANS. HOWEVER, OF THE 4 FANS, 1 FAN QUIT WORKING PROPERLY WITHIN A YEAR OF PURCHASE, THE FAN ONLY WORKS ON LOW. THE PRICE OF THE FANS WAS VERY REASONABLE, BUT I THOUGHT IT WOULD LAST LONGER THAN A YEAR.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KAY S.
06/2005
4.0
countertops
  + -1 more
THEY WERE VERY FLEXABLE ABOUT THE INSTALLATION DATE, AND THE JOB WAS PERFORMED AS EXPECTED. THE PRICE WAS ALSO VERY GOOD SINCE THEY ADDED A SINK IN FOR FREE. WE HAVE ENJOYED OUR CORIAN TOPS OVER THE PREVIOUS LAMINATE TOPS ALOT.
Description of Work: THE HOME DEPOT FABRICATED AND INSTALLED CORIAN COUNTER TOPS AND SINK FOR OUR KITCHEN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

CHERYL C.
11/2003
5.0
appliance sales
  + -1 more
IT WENT EXACTLY THE WAY THE SALESMAN SAID IT WOULD GO. VERY NICE EXPERIENCE. THEY WERE VERY COURTEOUS. NO SURPRISES, DELIVERY AND INSTALLATION WENT EXCELLENT.
Description of Work: PURCHASED A REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

SONDRA C.
06/2002
2.0
carpet installation
  + -1 more
CARPETING CAME IN FLAWED. THERE WERE DROPPED STITCHES AND THE SEAMS DIDNT MATCH. THEY SCUFFED DOORWAYS AND CORNERS. WE BACKED OUT AND GOT OUR MONEY BACK. TOTAL DISASTER.
Description of Work: CARPET SALES & INSTALLATION

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


ROGER B.
11/2001
4.0
hardwood floor
  + -1 more
unknown
Description of Work: RESURFACED FLOOR IN KITCHEN AND NEW CARPET

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

ROGER B.
11/2001
4.0
carpet installation
  + -1 more
unknown
Description of Work: RESURFACED FLOOR IN KITCHEN AND NEW CARPET

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

FREDERICK B.
11/2001
4.0
doors
  + -1 more
unknown
Description of Work: THEY INSTALLED A NEW PATIO DOOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    3461 JOSEPH RD, Cincinnati, OH 45251

    WWW.HOMEDEPOT.COM

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Making,
    Hardware & Home Improvement Stores,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Ceiling Fans,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Sales and Installation,
    Doors,
    Appliance Sales and Installation,
    Flooring Sales and Installation

    FAQ

    HOME DEPOT is currently rated 4.2 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    HOME DEPOT accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: CARPET/CARPET PADDING, VINYL FLOORING, PERGO/LAMINATE, HARDWOOD FLOORING, GE SMART WATER HEATERS, KITCHEN CABINETS, COUNTERTOPS, EXTERIOR DOORS, GARAGE DOORS, GARAGE DOOR OPENERS, ROOFING, VINYL SIDING, VINYL REPLACEMENT WINDOWS.

    Contact information

    3461 JOSEPH RD, Cincinnati, OH 45251

    WWW.HOMEDEPOT.COM

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM